Facilio

4,0 (24)
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Solution de maintenance et d'exploitation immobilière

Note globale

4,0 /5
(24)
Rapport qualité-prix
3,9/5
Fonctionnalités
3,8/5
Simplicité d'utilisation
4,0/5
Support client
4,3/5

79%
des utilisateurs recommandent cette application
Classer par

24 avis

Anirudh
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Might be the first predictive FM Software out there

Publié le 26/04/2019

Overall, we've had a really smooth experience. The notifications and email flow has dropped...

Overall, we've had a really smooth experience. The notifications and email flow has dropped considerably which has eased a lot of my colleagues and my time.

Avantages

You can create workflows that helps you detect equipment problems before they happen. That's helped us have huge energy savings.

Inconvénients

So far we haven't had any issues with their tech stack.

Mohamed
Note globale
  • Secteur d'activité : Logistique et chaîne d'approvisionnement
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Amazing!

Publié le 04/10/2023

Amazing

Amazing

Avantages

All features and easy to use and amazed by the product

Inconvénients

Design of the software which can be improved in a presentation way

supreet
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Facilio CAFM Solution

Publié le 16/12/2022

Value for money, easy to use

Value for money, easy to use

Avantages

User friendly interface, graphical display of process and can be customized by the user very easily.

Inconvénients

Appointment scheduling feature is not available

Joe
Note globale
  • Secteur d'activité : Logistique et chaîne d'approvisionnement
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Facilio CAFM is highly recommended

Publié le 02/10/2023

Highly recommended for FM people

Highly recommended for FM people

Avantages

The Ease of Use and Dashboards + it covers all the our functionalities and requests for FM Services

Inconvénients

Sometimes the App doesn't open, it gets crashed

Alwaleed
Note globale
  • Secteur d'activité : Immobilier commercial
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Easiness of access

Publié le 16/02/2024

Good experience so far , expected more to come in future

Good experience so far , expected more to come in future

Avantages

User Friendly and easy to use, management supportive and responsive to DWTC remarks

Inconvénients

Multiple breakdown and loss of data due to IT

Sanket
Note globale
  • Secteur d'activité : Équipements publics
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 6.0 /10

Good Predictive Tool

Publié le 01/09/2023

Avantages

Great experience with the UI and UX. Easy to use and setup

Inconvénients

So far I have not found any cons for facilio

Azelea
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Great team and product to work with!

Publié le 24/11/2022

The Facilio team have been a pleasure to work with. The project has presented lots of tricky...

The Facilio team have been a pleasure to work with. The project has presented lots of tricky situations, many partners to collaborate with and our many requests for features that Facilio don't currently support. The team have been graceful but firm in the way they've managed everything. And mostly the level of patience the project team have shown us whilst working together has been amazing.

Avantages

Dashboard that can centrally present the live data of the building systems. It's been a game changer to have all disparate systems in one place. Historical data is stored and easily accessible on the platform. Once the user knows the terminology it's relatively easy to filter the information needed. The ability to segment the data and build widgets for different user groups. Optimisation of certain systems have been great to see, although yet to be rolled out as we keen having issues. Open platform that connects easily to other open API systems.

Inconvénients

There is no sandbox feature to allow for the build and testing to be separate to the live platform. This has caused many issues and an untidy platform for end users. It also means that it is more difficult to launch features in phases as any changes could affect the live platform.Better reporting feature outside of the widgets and dashboards is lacking. The BMS functionality of the platform is more rebust than other. The set up and language of the platform is more geared towards FM/TSMs rather than other disciplines of management. Fault reporting feature it set up with the use of the in-built CAFM system in mind, as we don't currently utilise this feature the reporting is not as robust. Security of the set up could be more robust both in terms of user log in to how it connects to backend networks etc.

Chris
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Molonglo - Facilio Partnership

Publié le 05/12/2022

It is too early to tell - but I have high hopes. We would like to continue to see new modules and...

It is too early to tell - but I have high hopes. We would like to continue to see new modules and are happy to help expand Facilio in Australia.

Avantages

The overall customisability was the main feature of the product. It has the power to provide strong analytics and we need to capitalise on these.

Inconvénients

The time that it took to implement. We were in a position where we significantly underestimated the required time. This is my only reservation when I recommend the platform.

Anas
Anas
Note globale
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 3.0 /10

Facilio Review

Publié le 13/12/2022

Avantages

I noticed it's dashboard while opening my account. We can get a general all information from the dasboard.

Inconvénients

The application must be user friendly. It's very difficult and very long-time process to create and closeout work orders.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

overall end user

Publié le 21/06/2019

Avantages

easy of usage, understanding, Options are specific, easy to attached files. reports are customized,

Inconvénients

PPM we cannot schedule in our priority, Reports generating option not good, Search and filter option need improvements, Monthly work order reports very difficult generate, unique task ID for each task and ppm not displayed in work order as well as report. scroll option very difficult for usage.

Ahmed
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

My Facilio Experience in FM

Publié le 13/12/2022

Easy to use,

Easy to use,

Avantages

User Friendly, Easy to use, flexibility and easy access to data

Inconvénients

Mobile app, not stable in all platforms

Sumith
Note globale
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

A Pleasant Surprise

Publié le 02/02/2021

I would say it was a blessing to migrate to Facilio just before this COVID19 pandemic began in...

I would say it was a blessing to migrate to Facilio just before this COVID19 pandemic began in 2020. It really helped us get granular approach to our daily operations - seamlessly, even while majority of our workforce had to work-from-home. It was a complete overhaul from the way in which valuable operational data is collected, analyzed and fine-tuned, in real-time.

Avantages

1) Flexibility to quickly adapt to the existing operational methods without any hassle
2) Amazing support since implementation (apparently, they take customer service very very seriously!)
3) Will not drill a hole in your pocket - even in comparison with other established platforms that has got relatively lesser features and functionalities.
4) Already future-proof and consistently putting fruitful efforts to maintain that edge

Inconvénients

1) Could be a bit more refined (partially because of the unlimited customization options offered I presume)

Anil
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

cafm review

Publié le 13/12/2022

FM business level monitoring issues solved

FM business level monitoring issues solved

Avantages

All available features are good but need more advanced.

Inconvénients

PPM features are required more improve. Integration with facilio is recently started

Ian
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 9.0 /10

Great product and team!

Publié le 14/12/2022

Avantages

It is flexible and completely customisable meaning you can tailor it to your requirements.

Inconvénients

UX/UI is functional but isn't best in class. Need more in-built asset relationships too.

Ashich
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

Facilio user review

Publié le 13/12/2022

easy to use if the mobile application worked properly

easy to use if the mobile application worked properly

Avantages

It is covering all the area and giving the approximate data.

Inconvénients

Most of the time facilio mobile application is not working with my android phone.

Chris
Note globale
  • Secteur d'activité : Génie mécanique ou industriel
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

A Focus on the Important Aspects

Publié le 05/06/2019

Outstanding support! Technical expertise, and resources to provide solutions fast!

Outstanding support! Technical expertise, and resources to provide solutions fast!

Avantages

Clean look, fast and user-friendly. Provides an efficient means to display the real-time data that is important to the situation. Ability for all users to contribute and collaborate easily, really sets this apart.

Inconvénients

Looking forward to seeing this product grow in features to include enhanced capital planning capabilities.

Fernando
Note globale
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Great software that needs to be lapdated like a diamond.

Publié le 31/05/2019

A good experience.

I am learning and taking a new vision of management software.

But as the title...

A good experience.

I am learning and taking a new vision of management software.

But as the title says, there are only a few improvements to make this experience even better.

Avantages

What did you like most about this software?

Innovative Software for contemplating various features that we only found if we had 2 or 3 different software.

Inconvénients

Bug, unstable functionality in some cases, lack of translation and lack of a smarter spreadsheet for the equipment of those that are managed by the software.

Nick
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Facilio CAFM Review

Publié le 02/12/2022

Avantages

Full of features and functionality. An advanced product.

Inconvénients

As it is so flexible, implementation is long and hard. it requires an experienced system admin to use it. It is less intuitive than expected. As a result of this, there are a little too many bugs that detract from its usability, especially for facility managers who are no used to a system like this.

Hostilio
Note globale
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Growing up together

Publié le 31/05/2019

We are growing up together and we really need to make it real for the customers because we are...

We are growing up together and we really need to make it real for the customers because we are introducing something new for the market.

Avantages

The possibility to use the platform as a central point of information for end users and also form services providers.
As we are working on it, the possibility to integrate iot information and utilities and facilities metrics should provide to our customer important operational savings
The support team from Facilio makes the difference too.

Inconvénients

The maintenance management area.
We are stil facing some problems to introduce the data into the system.
We also face some problems to work with the iot sensor information

saddam
Note globale
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Facilio Review

Publié le 02/02/2021

Not very good but yes can be improved

Not very good but yes can be improved

Avantages

Yes. This software is easy to use. the interface is simple and easy to use.

Inconvénients

This software does not have a default function, We require to have lots of discussion to customized features for FM

Aadil Raza
Note globale
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Facilio review

Publié le 09/12/2022

Avantages

Ease of use. And it’s aesthetically pleasing.

Inconvénients

It was a difficult process to implement

Paulo
Note globale
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Autopilot

Publié le 31/05/2019

is a powerful tool, we need to make it effective and scaleable.

is a powerful tool, we need to make it effective and scaleable.

Avantages

Facilio have a great graphics and easy to apply

Inconvénients

Alarms and Energy fields not ready to aplly

Md Sabir
Note globale
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

CMP IMPLEMENTATION

Publié le 03/02/2021

People's in Facilio are very friendly, cooperative, intend to complete scope, make happy of the...

People's in Facilio are very friendly, cooperative, intend to complete scope, make happy of the client. Product has lot of features and just need to enhance how want to maintain your property efficiently using Facilio.

Avantages

CMP is the existing facility of Facilio and we are enhancing with some extra features such as integration with LTS, FA, BMS, BIM, Security, ECODOMUS, FSI etc. and also there are some use cases which is on under progress.

Inconvénients

Centralised Management Platform (CMP) will be single point of source for property operation in our project with all the available features addressed.

Ganeshkumar
Note globale
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Facilio Review

Publié le 04/06/2019

Its a nice platform to use.
It would be more helpful of the platform is fully automated.
Need to...

Its a nice platform to use.
It would be more helpful of the platform is fully automated.
Need to be have more 3d graphics and transitions instead of white background.
Since this has been viewed by clients with no technical knowledge expecting more fancy on graphics. Like how they are using smartphones.

Avantages

User friendly..more accessible..like android

Inconvénients

Graphics and background
No more cons on the platform.