Avis clients sur Facilio
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24 avis
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Might be the first predictive FM Software out there
Publié le 26/04/2019
Overall, we've had a really smooth experience. The notifications and email flow has dropped...
Overall, we've had a really smooth experience. The notifications and email flow has dropped considerably which has eased a lot of my colleagues and my time.
Avantages
You can create workflows that helps you detect equipment problems before they happen. That's helped us have huge energy savings.
Inconvénients
So far we haven't had any issues with their tech stack.
- Secteur d'activité : Logistique et chaîne d'approvisionnement
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Amazing!
Publié le 04/10/2023
Amazing
Amazing
Avantages
All features and easy to use and amazed by the product
Inconvénients
Design of the software which can be improved in a presentation way
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Facilio CAFM Solution
Publié le 16/12/2022
Value for money, easy to use
Value for money, easy to use
Avantages
User friendly interface, graphical display of process and can be customized by the user very easily.
Inconvénients
Appointment scheduling feature is not available
- Secteur d'activité : Logistique et chaîne d'approvisionnement
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Facilio CAFM is highly recommended
Publié le 02/10/2023
Highly recommended for FM people
Highly recommended for FM people
Avantages
The Ease of Use and Dashboards + it covers all the our functionalities and requests for FM Services
Inconvénients
Sometimes the App doesn't open, it gets crashed
- Secteur d'activité : Immobilier commercial
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Easiness of access
Publié le 16/02/2024
Good experience so far , expected more to come in future
Good experience so far , expected more to come in future
Avantages
User Friendly and easy to use, management supportive and responsive to DWTC remarks
Inconvénients
Multiple breakdown and loss of data due to IT
- Secteur d'activité : Équipements publics
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 6.0 /10
Good Predictive Tool
Publié le 01/09/2023
Avantages
Great experience with the UI and UX. Easy to use and setup
Inconvénients
So far I have not found any cons for facilio
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Great team and product to work with!
Publié le 24/11/2022
The Facilio team have been a pleasure to work with. The project has presented lots of tricky...
The Facilio team have been a pleasure to work with. The project has presented lots of tricky situations, many partners to collaborate with and our many requests for features that Facilio don't currently support. The team have been graceful but firm in the way they've managed everything. And mostly the level of patience the project team have shown us whilst working together has been amazing.
Avantages
Dashboard that can centrally present the live data of the building systems. It's been a game changer to have all disparate systems in one place. Historical data is stored and easily accessible on the platform. Once the user knows the terminology it's relatively easy to filter the information needed. The ability to segment the data and build widgets for different user groups. Optimisation of certain systems have been great to see, although yet to be rolled out as we keen having issues. Open platform that connects easily to other open API systems.
Inconvénients
There is no sandbox feature to allow for the build and testing to be separate to the live platform. This has caused many issues and an untidy platform for end users. It also means that it is more difficult to launch features in phases as any changes could affect the live platform.Better reporting feature outside of the widgets and dashboards is lacking. The BMS functionality of the platform is more rebust than other. The set up and language of the platform is more geared towards FM/TSMs rather than other disciplines of management. Fault reporting feature it set up with the use of the in-built CAFM system in mind, as we don't currently utilise this feature the reporting is not as robust. Security of the set up could be more robust both in terms of user log in to how it connects to backend networks etc.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Molonglo - Facilio Partnership
Publié le 05/12/2022
It is too early to tell - but I have high hopes. We would like to continue to see new modules and...
It is too early to tell - but I have high hopes. We would like to continue to see new modules and are happy to help expand Facilio in Australia.
Avantages
The overall customisability was the main feature of the product. It has the power to provide strong analytics and we need to capitalise on these.
Inconvénients
The time that it took to implement. We were in a position where we significantly underestimated the required time. This is my only reservation when I recommend the platform.
- Secteur d'activité : Eau/gaz/électricité
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 3.0 /10
Facilio Review
Publié le 13/12/2022
Avantages
I noticed it's dashboard while opening my account. We can get a general all information from the dasboard.
Inconvénients
The application must be user friendly. It's very difficult and very long-time process to create and closeout work orders.
- Secteur d'activité : Eau/gaz/électricité
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
overall end user
Publié le 21/06/2019
Avantages
easy of usage, understanding, Options are specific, easy to attached files. reports are customized,
Inconvénients
PPM we cannot schedule in our priority, Reports generating option not good, Search and filter option need improvements, Monthly work order reports very difficult generate, unique task ID for each task and ppm not displayed in work order as well as report. scroll option very difficult for usage.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
My Facilio Experience in FM
Publié le 13/12/2022
Easy to use,
Easy to use,
Avantages
User Friendly, Easy to use, flexibility and easy access to data
Inconvénients
Mobile app, not stable in all platforms
- Secteur d'activité : Eau/gaz/électricité
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
A Pleasant Surprise
Publié le 02/02/2021
I would say it was a blessing to migrate to Facilio just before this COVID19 pandemic began in...
I would say it was a blessing to migrate to Facilio just before this COVID19 pandemic began in 2020. It really helped us get granular approach to our daily operations - seamlessly, even while majority of our workforce had to work-from-home. It was a complete overhaul from the way in which valuable operational data is collected, analyzed and fine-tuned, in real-time.
Avantages
1) Flexibility to quickly adapt to the existing operational methods without any hassle
2) Amazing support since implementation (apparently, they take customer service very very seriously!)
3) Will not drill a hole in your pocket - even in comparison with other established platforms that has got relatively lesser features and functionalities.
4) Already future-proof and consistently putting fruitful efforts to maintain that edge
Inconvénients
1) Could be a bit more refined (partially because of the unlimited customization options offered I presume)
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
cafm review
Publié le 13/12/2022
FM business level monitoring issues solved
FM business level monitoring issues solved
Avantages
All available features are good but need more advanced.
Inconvénients
PPM features are required more improve. Integration with facilio is recently started
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 9.0 /10
Great product and team!
Publié le 14/12/2022
Avantages
It is flexible and completely customisable meaning you can tailor it to your requirements.
Inconvénients
UX/UI is functional but isn't best in class. Need more in-built asset relationships too.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 5.0 /10
Facilio user review
Publié le 13/12/2022
easy to use if the mobile application worked properly
easy to use if the mobile application worked properly
Avantages
It is covering all the area and giving the approximate data.
Inconvénients
Most of the time facilio mobile application is not working with my android phone.
- Secteur d'activité : Génie mécanique ou industriel
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
A Focus on the Important Aspects
Publié le 05/06/2019
Outstanding support! Technical expertise, and resources to provide solutions fast!
Outstanding support! Technical expertise, and resources to provide solutions fast!
Avantages
Clean look, fast and user-friendly. Provides an efficient means to display the real-time data that is important to the situation. Ability for all users to contribute and collaborate easily, really sets this apart.
Inconvénients
Looking forward to seeing this product grow in features to include enhanced capital planning capabilities.
- Secteur d'activité : Eau/gaz/électricité
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Great software that needs to be lapdated like a diamond.
Publié le 31/05/2019
A good experience.
I am learning and taking a new vision of management software.
But as the title...
A good experience.
I am learning and taking a new vision of management software.
But as the title says, there are only a few improvements to make this experience even better.
Avantages
What did you like most about this software?
Innovative Software for contemplating various features that we only found if we had 2 or 3 different software.
Inconvénients
Bug, unstable functionality in some cases, lack of translation and lack of a smarter spreadsheet for the equipment of those that are managed by the software.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Facilio CAFM Review
Publié le 02/12/2022
Avantages
Full of features and functionality. An advanced product.
Inconvénients
As it is so flexible, implementation is long and hard. it requires an experienced system admin to use it. It is less intuitive than expected. As a result of this, there are a little too many bugs that detract from its usability, especially for facility managers who are no used to a system like this.
- Secteur d'activité : Eau/gaz/électricité
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Growing up together
Publié le 31/05/2019
We are growing up together and we really need to make it real for the customers because we are...
We are growing up together and we really need to make it real for the customers because we are introducing something new for the market.
Avantages
The possibility to use the platform as a central point of information for end users and also form services providers.
As we are working on it, the possibility to integrate iot information and utilities and facilities metrics should provide to our customer important operational savings
The support team from Facilio makes the difference too.
Inconvénients
The maintenance management area.
We are stil facing some problems to introduce the data into the system.
We also face some problems to work with the iot sensor information
- Secteur d'activité : Eau/gaz/électricité
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Facilio Review
Publié le 02/02/2021
Not very good but yes can be improved
Not very good but yes can be improved
Avantages
Yes. This software is easy to use. the interface is simple and easy to use.
Inconvénients
This software does not have a default function, We require to have lots of discussion to customized features for FM
- Secteur d'activité : Eau/gaz/électricité
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Facilio review
Publié le 09/12/2022
Avantages
Ease of use. And it’s aesthetically pleasing.
Inconvénients
It was a difficult process to implement
- Secteur d'activité : Eau/gaz/électricité
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Autopilot
Publié le 31/05/2019
is a powerful tool, we need to make it effective and scaleable.
is a powerful tool, we need to make it effective and scaleable.
Avantages
Facilio have a great graphics and easy to apply
Inconvénients
Alarms and Energy fields not ready to aplly
- Secteur d'activité : Eau/gaz/électricité
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
CMP IMPLEMENTATION
Publié le 03/02/2021
People's in Facilio are very friendly, cooperative, intend to complete scope, make happy of the...
People's in Facilio are very friendly, cooperative, intend to complete scope, make happy of the client. Product has lot of features and just need to enhance how want to maintain your property efficiently using Facilio.
Avantages
CMP is the existing facility of Facilio and we are enhancing with some extra features such as integration with LTS, FA, BMS, BIM, Security, ECODOMUS, FSI etc. and also there are some use cases which is on under progress.
Inconvénients
Centralised Management Platform (CMP) will be single point of source for property operation in our project with all the available features addressed.
- Secteur d'activité : Eau/gaz/électricité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Facilio Review
Publié le 04/06/2019
Its a nice platform to use.
It would be more helpful of the platform is fully automated.
Need to...
Its a nice platform to use.
It would be more helpful of the platform is fully automated.
Need to be have more 3d graphics and transitions instead of white background.
Since this has been viewed by clients with no technical knowledge expecting more fancy on graphics. Like how they are using smartphones.
Avantages
User friendly..more accessible..like android
Inconvénients
Graphics and background
No more cons on the platform.