
POS Nation for Retail
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122 avis
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
CAP Retail review
Publié le 16/12/2020
We love this program and would recommend it to small or large businesses. We do $200,00 sales a year and it works great for us.
Avantages
CAP Retail is easy to use. We use it on a daily basis in our shop.
Inconvénients
The software is easy to setup and install and once sync your inventory, you are ready to use it. It is fast and easy to reconcile daily sales, monthly sales and year end inventory.
Réponse de POS Nation Traduire en Français
Sonya,
We are happy to hear that the software was easy to setup and install! Reviews like this really make our company proud. Thank you so much for your kind words, and for being a valued POS Nation customer!
- Secteur d'activité : Tabac
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
CRE
Publié le 21/11/2020
The version I have is Cash Register express. I have been happy overall. The transition has been relatively seemless.
Avantages
Once the system is set up it is easy to use and the reporting features are very useful.
Inconvénients
The limited ability and cost to communicate with accounting software like Quickbooks online.
Alternatives envisagées
Lightspeed RetailPourquoi choisir POS Nation for Retail
More reporting features, inventory management, price pointLogiciel antérieur
CloverPourquoi passer à POS Nation for Retail
Mainly the pricepoint and the value for the price.Réponse de POS Nation Traduire en Français
Heather,
Thank you for your kind words, and for taking the time to share your feedback of our company! We greatly appreciate you and your business.
- Secteur d'activité : Biens de consommation
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
4.5 is misleading, this software is brutally ineffective.
Publié le 30/04/2022
Poor. Would gladly return the product and restart the weeks long process of integrating a POS into our business from scratch with a different POS, but no returns are allowed.
Avantages
The card processing is reliable and the fees for cards are favorable. The technical support is friendly, although not always fast.
Inconvénients
The software feels ancient. Not only slow, but with regular errors and crashes. We often find ourselves frustrated at some of the poor design choices and bugs that make daily operations (such as purchasing, changes to inventory, and pulling analytical reports) either useless or hour long ordeals. The lack of focus on quality of life features and efficiency of use was apparent within just a few hours of installation and use. All of this would be at least somewhat tolerable if the software was cheap or if the company quickly resolved bugs and implemented improvements, but that’s not the case.
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Manager
Publié le 26/08/2021
I love it..
Avantages
I like that it is very organized, and easy to make reports, if no one else is logging in from another location .
I know yor employee was right letting me know all has access to my store.
I have had numerous problems,but i think its because our company has several locations in which all have access to my location which has been very disturbing.
I appreciate all that you guys have done for me and I am hoping my boss gets employee numbers to keep this from happening again..
Thank you so much for helping me today..
Best,
Jane Brady
Inconvénients
I like it all Basically..
I think its awesome..
Réponse de POS Nation Traduire en Français
Thank you for your kind words, and for taking the time to share your feedback of our company! We greatly appreciate you and your business.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Point of Sale Experience
Publié le 29/10/2020
Overall experience has been great with the system and support. We can always count on support when we need them most.
Avantages
Inventory reporting is the most helpful enabling our staff to track the least sold to most sold items to stay on top of what our daily customers are wanting.
Inconvénients
Some configuration settings may need to be selected repeatedly in order to save or be enabled but this is not always the case as a minor annoyance.
Réponse de POS Nation Traduire en Français
Mark,
Thank you for your feedback regarding our technical support and our inventory reporting. We pride ourselves on delivering service our customers can brag about, and it is great to know that we succeeded with you! We greatly appreciate your business.
- Secteur d'activité : Services d'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Tech Support
Publié le 05/11/2020
Avantages
Price Point of features/cost benefit. Seems to be a very good point of sale.
[SENSITIVE CONTENT HIDDEN] in Tech support is outstanding. He really helped us out with very pin pointed customized features that the customer uses and likes.
Inconvénients
Nothing so much to dislike. It has a lot of the features in a canned product that we can use on a daily basis to run the operation
Réponse de POS Nation Traduire en Français
Bill,
We are glad to hear that you enjoyed your experience with a member on our support staff, and that he represented POS Nation well. We are also happy to hear that you enjoy all the features and functionalities of the POS System. We look forward to working with you again soon!
- Secteur d'activité : Tabac
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
We love POS Nation
Publié le 19/03/2019
We pay the monthly maintenance fee, which is very helpful when needing assistance in the evenings. We are open from 9am until midnight, so we need support during a wide range of times. POS Nation offers that coverage.
Avantages
This software is great at inventory tracking. I use the Advanced Reporting also that allows me to customize various reports that are not offered as a standard report.
Inconvénients
I wish is had a way to export several fields all onto one report into an excel file. The only export offered is from their list of standard reports. So I have to download 2 or more reports into excel and then merge the data together to get the needed information.
- Secteur d'activité : Mode et vêtements
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great Software and Even Better Company
Publié le 13/11/2020
Excellent. The team is very easy to work with and actually cares about our business.
Avantages
The software is incredibly easy to use. Our Customer Success Manager helped us with onboarding and training, and we were up and running in a matter of days. The software helps us track inventory and issue purchase orders to our vendors. Overall, it's helped us tremendously with running our business.
Inconvénients
Nothing really. If I had to say anything, some of the buttons are a little small.
Réponse de POS Nation Traduire en Français
Jane,
Thank you for your feedback regarding our software and someone within our Customer Success team. We pride ourselves on delivering service our customers can brag about, and it is great to know that we succeeded with you! We greatly appreciate your business and thank you for taking the time to write us a review!
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
One of the best
Publié le 16/12/2020
Been using CAP for over 14 years
Avantages
Very easy to use and train on. Well thought out and designed.
Inconvénients
Having the ability to save credit cards encrypted on file was a nice feature in the other POS system we had
Réponse de POS Nation Traduire en Français
Brian,
Thank you for your kind words, and for taking the time to share your feedback of our company! We greatly appreciate you and your business.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Hospital Gift Shop Use
Publié le 23/12/2020
Avantages
Very easy to use. I most enjoy the ability to set up hot keys for the items that we sell the most.
Inconvénients
Would like to see a functionality to be able to take credit card payments over the phone for credit card purchases.
Réponse de POS Nation Traduire en Français
Kendall,
We are so happy to hear that you are enjoying your POS system so far. Thank you for taking time out of your day to share your feedback with us. Please reach out to our technical support team at 704-405-5089 to discuss option for taking credit card payments via phone. Please let us know if you need anything in the future!
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
POS Nation/Cash Register Express
Publié le 26/10/2020
POS Nation and Agents have been amazing to the best of their ability.
Avantages
Ease of ability to upload previous POS data into it.
Ease of daily use.
Inconvénients
What i would consider to be simple items to fix often cannot be fixed.
Time Clock is not supported for QuickBooks upload.
Pourquoi passer à POS Nation for Retail
Pricing and timeliness to get products to us.Réponse de POS Nation Traduire en Français
Kevin,
Thank you for taking the time out of your day to write us a review! We are glad to hear that you have enjoyed your experience with our team, and that we have represented POS Nation well. We look forward to working with you again soon!
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Dependable software/Easy to Use
Publié le 11/12/2020
We are very happy with the product. Otherwise, we wouldn't be such long-time customers. We can track sales hourly/daily/monthly/annually as well as by sales code. We can offer discounts to customers and track on type of discount given. Also, helps us keep track of inventory costs/turnover, sales taxes and much more.
Avantages
Have been using the CAP POS system in our employees' store for 20 years +. Easy system for cashiers and administrator to learn and use. On the very few occasions that we've had issues, tech support was very responsive and fixed the problem on the first contact. No need for call backs.
Inconvénients
Wish there was some way we could link it to our website so it could automatically track inventory on our online store and show items as sold out. Right now , we run reports daily and adjust manually. But Reports module is very easy to use and provides many different real-time reports with variables depending on info you are looking for.
Réponse de POS Nation Traduire en Français
Carol,
Reviews like this really make our team proud. Thank you so much for your kind words, and for being a valued POS Nation customer for over 20 years! We are so happy to hear that our technical support team has been very responsive to fix any problem that you have had throughout the years. Again, thank you for your feedback and kind words.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
CAP POS Software
Publié le 21/12/2020
Our largest benefit was the integrated Pennsylvania plcb report. We found that most of customers a re small business operators and they were not looking for a $25,000 software package. It is a reliable product that fit our customers needs.
Avantages
It's pretty easy to set up and then train our customers to use it. CAP tailored the product to accommodate our PA beer distributors by creating an integrated PA PLCB Beverage report. CAP support has been very helpful. CAP has most of the features that 99% of our customers actually use/need. The price point is good.
Inconvénients
There are not any substantial cons with CAP that we have encountered.
Réponse de POS Nation Traduire en Français
Bob,
We are happy to hear that our POS System is easy to set up and train your customers on how to use it! We are also happy to hear that the integrated PA PLCB Beverage report has been very accommodating and crucial for your business. Thank you for taking the time to give us a review that makes us proud! We are glad to have you as a customer.
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
System Support
Publié le 12/06/2022
[SENSITIVE CONTENT] Called Tech Support team with PAX Machine issue!! [SENSITIVE CONTENT] hoped on the computer and directed me to do couple of troubleshooting and it was all fixed with in mins.
Team is always helpful.
Avantages
User Friendly!!
Inventory management is super easy!!
Tech support available 24*7!!
Inconvénients
PAX machine disconnects too often!! only issue we have with this POS
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
CAP Software is good.
Publié le 19/10/2020
Overall, great product.
Avantages
Cap software easy to manage and operate.
Inconvénients
Support during weekdays and during weekend ( Saturday) has lots of challenges. It’s hard to reach the support time.
Réponse de POS Nation Traduire en Français
Hello Payal,
Thank you so much for taking the time to provide your honest review! We are very happy to hear that you like the CAP software! We also appreciate your honest feedback on our technical support, which we will use to continue improving our processes. If you have any questions for us, please feel free to email us at customercare@posnation.com.
- Secteur d'activité : Biens de consommation
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Amazing support and equipment
Publié le 16/03/2019
Overall satisfied with my purchase and service. Wish they would provide free upgrades when requested.
Avantages
They have multiple of options available including equipment to software to match your business needs. Very compatible with current equipment so it wasn’t hard to switch over.
Inconvénients
At times the system will get slow, will call support however they require a level 2 support to assist. They are available during the weekday however not weekend. In addition, you will have to call to get your system updated and only if there is problems.
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
CAPS Team
Publié le 12/12/2020
Tremendously satisfied
Avantages
Easy user friendly Compared to other POS systems I’ve used this one is right on point
Inconvénients
Can’t think of anything. No complaints on anything.
Réponse de POS Nation Traduire en Français
Genevieve,
We are so happy to hear that you are enjoying your POS system. Thank you for taking time out of your day to share your feedback with us. Please let us know if you need anything in the future!
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Reliable system!
Publié le 15/03/2019
I like the tech support, always available when we need them.
Avantages
simple to use, user friendly and easy to train new employees
Inconvénients
I can't put large pictures on the boxes, Wish it would have a full pictures and text on top of the picture.
Online report printing is not available. I can't print daily sales report from my home office.
- Secteur d'activité : Art/artisanat
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Post systems review
Publié le 22/12/2018
Overall it's a perfect product! It got the job done in an easy and effective manner. Highly, highly recommend!
Avantages
I love this software!!! The best pos system I've ever used. It's so easy to process orders and manage sales.
Inconvénients
I did not have any issues using this product. It was perfect for my business
- Secteur d'activité : Biens de consommation
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Great product thus far, Excellent customer service
Publié le 16/12/2019
Wonderful customer service and support, good value for the money.
Avantages
Easy to use software, durable design, only had 2 issues with it in the first full year of use, both were resolved by restarting the system which only took 5 minutes.
Inconvénients
I wish the screen would include an Anti-glare feature as it is used in our Garden center and is always exposed to sun.
Réponse de POS Nation Traduire en Français
We're glad you're enjoying your system, Jay! Thanks for the review.
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
review
Publié le 17/11/2020
fantastic
Avantages
ease of use...comprehensive...detailed...
Inconvénients
everything is perfect no negative issues very happy
Réponse de POS Nation Traduire en Français
Scott,
Thank you for your kind words, and for taking the time to share your feedback of our company! We greatly appreciate you and your business.
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Great software for a retail store.
Publié le 15/03/2019
Avantages
This software is easy to use and has all the functions needed to properly operate and manage inventory/ sales.
Inconvénients
Customer Database could use upgrading making it easier to look up customers and input information.
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Technical Support
Publié le 11/11/2020
It’s been very great!
Avantages
I love the technical support. I always get the help I need. Very professional and friendly. I’ve never felt like I couldn’t accomplish the tasks after support I’ve been given.
Inconvénients
Some issues on reporting but we are working through.
Réponse de POS Nation Traduire en Français
Anita,
POS Nation is lucky to have such great customers, like yourself. We cannot thank you enough for sharing your positive experience with our company and specifically our technical support team.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
CRE and RPE Review
Publié le 27/03/2019
The sales rep was extremely helpful and always available to answer all questions while evaluating the software. Tech support is overall very good and my recommendation to a new customer is to pay for support.
Avantages
Only software that met the needs of my customer allowing for retail and restaurant sales.
Customer owns the software which is what my customer wanted.
Import of inventory was fairly easy and Customer Support was able to import customer basic data.
Staff was able to learn quickly.
Inconvénients
Customer history could not be imported.
Reports could use improvement. Customer reports are available but difficult to learn. My customer has to rely on me to create them, the Advanced reporting is not user friendly. Formatting on the "built" in reports are not customizable unless exported to cvs, excel, etc. and even then, require some technical expertise.
Réponse de POS Nation Traduire en Français
Thank you for the review, Janice!
- Secteur d'activité : Production alimentaire
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
10 of 10
Publié le 12/03/2019
Their software and CS is excellent. No problems!
Avantages
Everything (really!) I can't think of anything that is not in their software.
Inconvénients
I believe you have to use their PC hardware.