Avis clients sur POS Nation

Avantages

The most that I like about this software is that I am able to manage everything on this system at McDonald's. I can check times, check products and look at all the orders that had came through that day. Also with this system you are able to do schedules and make sure that the inventory is put in. With this system you can do just about anything even knowing the total sales for that day and month. This system helps keep everything together.

Inconvénients

The only thing that I did not like was the fact that sometimes when I was trying to do an order, it automatically started rebooting itself and doing an update. It did not happen too often.

Avantages

The system's best feature is its customizability. Being a used furniture store that also deals with antiques, appliances, collectibles, tools, and pretty much everything except for clothing, we needed a system that we could adjust on the go since our inventory is always changing. We've been using this system for about 3 months now and even today, I'm still making adjustments multiple times a week. My volunteers caught on to its use very quickly, even considering the changes that I keep making to it.

Inconvénients

The two things that I don't like is the inability to remove payment options buttons, such as EBT or Gift Card, as we don't use those methods and I would like to have a 3rd column of TS Lookup. The first on the left brings up the three on the right. I wish it could do sub-categories. For example, if we sell a mattress I'd like another row to pop up and ask if it's new or used and the third to then ask which size, material, etc.

Avantages

What I liked most about this software was pretty much everything. From the price, the free installation, the iCloud monthly service, the 24/7 help line, and the overall easiness of the system. Everything was customized for the products we sell. If there wasn’t a barcode, you could easily make your own button for the product. The ID option is amazing, it helps the employees on checking IDs for the sale of beer and cigarettes. The time clock for clocking in and out is very helpful as well. Along with the end of day report and all the statistics that it helps break down.

Inconvénients

Your system is amazing and truly the only con I could actually think about would be to have a bigger font option on the screen or bigger square options on the main screen.

Avantages

User friendly, handles a larger volume of inventory.

Inconvénients

Glitches on inventory count. Case sensitive therefore will cause count to be off

Avantages

I enjoyed the setup process. The instructor was great to work with, and very informative. The features within the system fit just about any scenario we run into. The ease of learning the system was also a relief.

Inconvénients

I will occasionally run into issues finding the correct reports to run for specific information. Also, I have experienced "speed" issues with the system taking many seconds to finish transactions and open the drawer. However, both of these issues are resolved fairly quickly after calling customer support.

Avantages

How easy it was to enter the entire inventory into the system. The speed with which you can check out a customer! And the ability to run easy accurate reports at the end of the day, week or year!

Inconvénients

I can't think of anything I don't like about the software. Anytime I have had a problem, the system had what I needed, I just didn't know how to use it. Customer support has always solved my problems and taught me what we needed to know. Or better yet, how to use the system.

Avantages

Organization, flexibility and customizability

Inconvénients

The look and feel seems a little clunky...perhaps time for an upgrade?

Avantages

It gets the job done. Responsive sales team during initial contact. Excellent support while installing the product.

Inconvénients

Complex user interface. Very complicated database structure

Avantages

We used this software daily when I was working in restaurants. It made it so easy to log in customers' items, print off receipts, and pay the bills.

Inconvénients

We had issues with it crashing occasionally, but that might have been our own servers and not necessarily the software's fault.

Avantages

Easy to use software, durable design, only had 2 issues with it in the first full year of use, both were resolved by restarting the system which only took 5 minutes.

Inconvénients

I wish the screen would include an Anti-glare feature as it is used in our Garden center and is always exposed to sun.

Avantages

CRE is a good program for the kind of business that I run. I recently purchased a grocery/liquor store which has a RV park and small hotel that I have been able to manage through the software. It was a lot of work setting up inventory, and incorporating the RV/Hotel to make it work with the system but with due diligence and with the great support POS provides has made managing my business far easier then it would be without it.

Inconvénients

​I have had only minor issues with the hardware for example the key boards that are sent with the system are not worth the box that the were sent in had to replace them with in a month of receiving them. The keys stick and get stuck and not everything can be done efficiently through a touch screen. The back office program is a great program with good reportage, but working with purchase orders need some work. The creation of a PO doesn't work with real world situations. Once generated the can't be adjusted when faced with stock outs or quantity changes. So I don't us it to generate my orders with vendors, more so for receiving my orders.
Again these are just minor issues. Again the reportage you get form the system is very informative and allows you to efficiently manage your day to day, monthly and yearly reportage.

Avantages

I purchased this POS machine and software in order to streamline our monthly sales and inventory. For the most part, it has met those needs satisfactorily. I like that I can look up sales info for specific days and track inventory during both the busy season and the shoulder season. Being able to spot trends is paramount to achieving success in any business, and that's one of the main reasons I wanted to use this software. Tracking expenses and profit/loss is also something I'm looking forward to doing with ease once I figure it out.

Also, having an machine that links up to our online store and keeps inventory current is a major plus.

Inconvénients

Oooh, this is gonna be a long list.
It is not exactly user friendly or intuitive. Entering inventory is a pain in the neck. You must go through two separate screens in order to complete all the information on each item! I would much rather have a long list of things to complete on one screen than have to close out Style Matrix, go into Inventory Maintenance, find the item, fill in the missing details (part number, description for the price tags, web description, etc.) then print out the price tags (which is on yet another screen!)

Also, there have been updates to the software that make some interesting changes, including having items go missing from the database and when I'm trying to ring up a customer and the machine insists that the item is NOT in inventory and would I like to add it now (even though I JUST scanned a barcode printed out by my machine) is super frustrating. Sometimes I just need to scan it for a third time before it recognizes the code and the purchase can continue.

Also, the TS lookup is a hassle, as there is no way to tell if you're choosing the correct color or size in a style matrix situation.

Also, when you get your online store together, the categories and departments are the opposite of what they are in the POS, which is horribly confusing, and you cannot easily change categories or departments. Don't even think about deleting one of them, because that is one button click from disaster. It gets ugly.

Avantages

Customer & technical support have been top notch. We are a business that has used about 8 different POS companies over the last 37 years & have worked with numerous "support" staff from each company. Although we anticipated a rough transition period (as it turned out to be), the staff at POS Nation was there every step of the way. Specifically, customer support were all extremely patient & supportive throughout the month+ long transition.

Inconvénients

A lot of the reports that are available are completely useless, whereas some reports that you would think are completely necessary for a POS system are not available... the most difficulty we have with the lack of reports involves Customer reports. One other CON to CRE is the Quickbooks Sales Pass. It is not as seamless as one would think when you are told it is "fully integrated with Quickbooks."

Avantages

I like POS Nation. The Cash Register Express software is pretty good but it needs more flexibility. Need easier flexibility to run comparison reports for year to year comparisons, comparing products, etc.

Inconvénients

Cash Register Express needs more flexibility with all reports. Also we are a small business. Should have the ability to turn off requirements to enter passwords to do end of day and do backups.

Avantages

This software is great at inventory tracking. I use the Advanced Reporting also that allows me to customize various reports that are not offered as a standard report.

Inconvénients

I wish is had a way to export several fields all onto one report into an excel file. The only export offered is from their list of standard reports. So I have to download 2 or more reports into excel and then merge the data together to get the needed information.

Avantages

I am using RPower POS System through POS Nation. This software is very in depth, almost overwhelmingly so. There is next to nothing you can't do through it and as far as POS Systems I've used throughout my career, is easily the most broad and intricate software I've ever seen. RPower comes highly recommended especially if you have a complex or large menu.

Inconvénients

It's range of features and capability are so immense that at times it seems almost intimidating. I have been using it for nearly 4 months now and I'm figuring new things out every day. Sometimes confusing to do what one would imagine to be a simple task, until you figure out all of its various quirks and commands. If you have a small or very simple menu, I would suggest a smaller and simpler POS System.

Avantages

Step by step walks you through.easy to enter product. Easy to review stock of inventory.
Manage Report from year to year. Clock in clock out.
Accounting purposes, great best sellers. Times of day busy

Inconvénients

The return process. Not able to print reports of items when you enter them.

Avantages

They have multiple of options available including equipment to software to match your business needs. Very compatible with current equipment so it wasn’t hard to switch over.

Inconvénients

At times the system will get slow, will call support however they require a level 2 support to assist. They are available during the weekday however not weekend. In addition, you will have to call to get your system updated and only if there is problems.

Avantages

The software suggested by POS Nation is easy enough for anyone to use and yet is able to keep up with our growing business.

Inconvénients

The software requires you to create modifiers for so many little changes.

Avantages

simple to use, user friendly and easy to train new employees

Inconvénients

I can't put large pictures on the boxes, Wish it would have a full pictures and text on top of the picture.
Online report printing is not available. I can't print daily sales report from my home office.

Avantages

I love this software!!! The best pos system I've ever used. It's so easy to process orders and manage sales.

Inconvénients

I did not have any issues using this product. It was perfect for my business

Avantages

I LIKE THE EASE OF HOW THE SYSTEM WORKS. IM VERY IMPRESSED WITH HOW WE CAN KEEP UP WITH INVENTORY MUCH BETTER THAN BEFORE.

Inconvénients

HONESTLY I HAVE NO DISLIKES WITH THE SOFTWARE

Avantages

This software allowed efficient customer service and quick delivery of quality product. It allowed the staff to communicate orders efficiently to the kitchen.

Inconvénients

There really weren't many cons associated with this software.

Avantages

This software is easy to use and has all the functions needed to properly operate and manage inventory/ sales.

Inconvénients

Customer Database could use upgrading making it easier to look up customers and input information.

Avantages

It helps me run my business! It gives me the information I need to make decisions. I know my best and worst sellers. I know my margins by department. I can run promos to get my customers back in the door.