Avis clients sur BoomerangFX

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9 avis
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
CRM that works
Publié le 03/06/2019
The migration went without any issues and overall I am very pleased with the system and the support...
The migration went without any issues and overall I am very pleased with the system and the support staff has been very responsive.
Avantages
BoomerangFX was very easy to use and had all the management tool we needed for our MedSpa. The dashboard was very intuitive and had very in depth reporting abilities very much geared to our business.
Inconvénients
None so far. I am waiting for an update that should be end of this summer that will cover some advanced scheduling ability.
- Secteur d'activité : Relations publiques et communications
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 9.0 /10
Great CRM tool!
Publié le 31/12/2020
BoomerangFX is quite a promising software that is very essential in providing crucial data for...
BoomerangFX is quite a promising software that is very essential in providing crucial data for marketers and PR pros handling aesthetic clinics as clients.
Avantages
I do marketing and PR consultancy on the side, and one of my clients (an aesthetic clinic) introduced me to BoomerangFX, which they use for their loyalty program. It’s a pretty comprehensive platform and definitely needs proper training before you can fully grasp its features and what it can do for your business. For the CRM side, I’d say the software is pretty helpful in managing the database and get the right information for me to come up with a better loyalty program for my client.
Inconvénients
It can be a bit overwhelming as the software is meant to do a lot of things. But nothing complicated once given the proper training to navigate its key features.
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Boomerang is literally a scam
Publié le 01/02/2025
TERRIBLE company, worse customer service. They not only scammed me but many other doctors within...
TERRIBLE company, worse customer service. They not only scammed me but many other doctors within the InMode network. Just check google reviews and read the lowest reviews so their fake ones dont trick you.
Avantages
literally nothing, everything I was sold sounded great but its all smoke in mirrors
Inconvénients
I was scammed out of over $20,000. They made promises they could not keep, did not follow up on half our meeting notes and when I tried cancelling, they charged my credit card multiple times against my will for over $20,000.
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 5.0 /10
Switching to Boomerang did prove worthwhile for our aesthetics practice.
Publié le 24/05/2019
Boomerang has great tracking features and allows set-up of rewards program which we had to track by...
Boomerang has great tracking features and allows set-up of rewards program which we had to track by hand previously and much got lost along the way
Avantages
I like the fact that it can be customized more to procedures our practice offers. Our aesthetics department had been down for awhile and now will be up and running.
Inconvénients
Hard to view entire weekly schedule in a time block fashion. Our practice uses Centricity Schedule for medical and Boomerang does not sync so we are stuck using two different scheduling programs, one for medical and one for aesthetics. Also, some of the input information is in Canada / Euro format instead of USA (i.e., mo/date/year for DOB) Would prefer just to enter a name for referral instead of so much detail and having to set them up in system, also.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Perfect software for MedSpa
Publié le 23/05/2019
This software has helped me to manage my day to day work load and keep our conversions up.
This software has helped me to manage my day to day work load and keep our conversions up.
Avantages
Very easy to use and has advanced marketing features that have assisted in converting our clients. Customer service is next level. I call they pick up.
Inconvénients
none so far. Everything seems to be working fine.
Réponse de BoomerangFX
Thank you for your feedback. We are always happy to hear positive reviews from our valued customers!
- Secteur d'activité : Cosmétiques
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Terrible Experience with Boomerang FX - Stay Away!
Publié le 16/09/2024
From the very first sales call, Boomerang FX promised everything we wanted to hear. They talked a...
From the very first sales call, Boomerang FX promised everything we wanted to hear. They talked a big game, but once we signed up, it became clear that this company is a complete disaster. They are unresponsive, unorganized, and full of empty promises.
Despite complaining multiple times, they reassured us they would follow through—only for things to get worse. With constant staff changes, canceled training appointments, and excuses, it's been three months, and we still don't have the software we paid for! To make matters worse, they charged us before the 30-day mark, even though we had already decided to terminate the contract. Without our permission, they withdrew the full amount from our Visa, claiming they didn’t need our consent!
We gave them multiple chances to make things right, but they are nothing short of scammers. Do yourself a favor—avoid Boomerang FX at all costs!
Avantages
NONE bad consumer service . what they sell you is not what they provide
Inconvénients
there is nothing that is good with this company
Alternatives envisagées
ZENOTIPourquoi choisir BoomerangFX
they promised that they have lot more medical spa function and reporting , text and email marketingLogiciel antérieur
JanePourquoi passer à BoomerangFX
they were lower price in transferring data- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
DON'T WASTE YOUR MONEY
Publié le 29/02/2024
We had a terrible experience with BoomerangFX, and are still dealing with getting refunds two weeks...
We had a terrible experience with BoomerangFX, and are still dealing with getting refunds two weeks after the end of our contract.
Avantages
Absolutely nothing. They were inefficient, lacked understanding, and failed to deliver any results.
Inconvénients
The entire duration of our partnership. Communicating with [sensitive content hidden] and her team was like pulling teeth. They overcharged us every month, and also sent mysterious additional charges, which had to be fought to be refunded.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Ease of Integration and Use
Publié le 04/06/2019
Just all around great.
Just all around great.
Avantages
When I was in consulting, I used this to integrate into one of our client Med Spa Locations. The integration was simple and the office staff seemed to really like it. Mass adoption to any new software is always a challenge but we didn't run into many obstacles at all.
Inconvénients
Cant really think of any at the moment. The value and functionality are there.
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé Autre pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 2.0 /10
limited flexibility w/document archiving
Publié le 21/05/2019
not what we needed for our practice. need something w/more user options.
not what we needed for our practice. need something w/more user options.
Avantages
not what we expected it to be. expected more flexibility
Inconvénients
there isn't many options for creating folders or file options when archiving documents