Avis clients sur TOP PRODUCER

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317 avis

- Secteur d'activité : Immobilier
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Real estate focused solution with easy-to-use web interface in Top Producer X version
Publié le 10/10/2020
The sales and support interactions were all excellent, at every step of the way, from initial sales...
The sales and support interactions were all excellent, at every step of the way, from initial sales contact to following up to make sure I continue to be successful. Their sales and support people know their product roadmap and have input to product developments. This shows their product management is on point. Good product management is the key to having a system which will support their users continued success.
Avantages
The contacts are easy to import and easy to set up in the Top Producer X web version. I enjoy seeing my email conversations within the contacts. It is a good addition to my normal work environment, using Win10 touchscreen laptop. I keep Top Producer X as one tab open in a Chrome web browser alongside social media and property information throughout my working day. The layout makes it easy to update information and next steps for multiple clients and contacts.
Inconvénients
The web version doesn't have all the features of their legacy 8i product. They have an active development team working on porting features from an older system (which is still functional) into the newer system I started on, Top Producer X. Mobile version still needs updates to newer interface. Text messages sent from the TPX CRM are hard to view and act on responses on my mobile device. It's not perfect, but I have trust that they will incrementally provide updates that solve these issues and more.
Alternatives envisagées
KeapPourquoi choisir TOP PRODUCER
Changed brokerages - PropertyBase was included with my desk fees at my previous brokerage. At my new brokerage I had to research, pay for and administer my own CRM.Logiciel antérieur
Propertybase Salesforce EditionPourquoi passer à TOP PRODUCER
MLS integration. Out of all the companies I talked to when I searched for a CRM, Top Producer has the most real estate focused solution. They appear to be invested in supporting real estate activity as their primary market.Réponse de Top Producer
Thank you for your feedback Tamara! As a real estate CRM we value your feedback to and will continue to improve
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
So Far
Publié le 05/10/2023
So far it has been great. [sensitive content hidden] was very helpful in explaining how to use...
So far it has been great. [sensitive content hidden] was very helpful in explaining how to use everything and giving examples of when I would want to use certain features.
Avantages
So far I like the ease of getting around and understanding what I need to do
Inconvénients
I am using them with the website and it was disappointing to learn I needed to pay another vendor so my website would serve as a place to search for properties.
Alternatives envisagées
BoldTrailPourquoi choisir TOP PRODUCER
I did not like the platform for Agent Elite and the CRM piece was not to friendly which was my main purpose for purchasing the services.Pourquoi passer à TOP PRODUCER
Ease of use and didn't try to sell me something I did not want.- Secteur d'activité : Immobilier
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Review
Publié le 05/10/2023
Avantages
CRM, contact management, calender, emailing
Inconvénients
Took away email from TP8, many TP* featurws not available in tpx, have to use both systems. Lousy way to have a program
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Top Producer Review
Publié le 05/11/2024
The trainer was great as was the initial contact person
The trainer was great as was the initial contact person
Avantages
It's very organized and very automated which is nice
Inconvénients
The quality of the leads is not good. More should be done to get better.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Top Producer is the ONLY CRM to consider
Publié le 08/06/2024
My overall experience has been excellent. I have been with Top Producer from when they first...
My overall experience has been excellent. I have been with Top Producer from when they first created the program some 20+ years ago and have transitioned to TPx. The personalized customer service is outstanding.
Avantages
Using Top Producer is easy to use and help me to maintain contact and relationships with my existing clients and future customers.
Inconvénients
The creation of Tasks, and follow up letters and emails was challenging. In addition, the timeline was cumbersome. I think that the materials should be pre-written for the agents with the ability to customize each piece.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Good Service
Publié le 20/06/2024
Use it every day. Very few issues but the service is great
Use it every day. Very few issues but the service is great
Avantages
Although there are a few issues with how we use it, it works well and serves it;s purpose. The customer service is top notch. Always get personalized help and issues solved speedingly
Inconvénients
X won't let me do big enough mass mailer. Sometimes contact types go missing...client still there but contact types disappear. The main search only pulls up primary last name whereas advanced search will pull up secondary last anme. Minor issues we work around
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Chat Representative Assistance is Top Notch!
Publié le 23/05/2024
We have looked into other products and none of them compare to Top Producer. All of our needs are...
We have looked into other products and none of them compare to Top Producer. All of our needs are met, from contact management, plan management, and Top Producer is a very user friendly program, and much more!
Avantages
We always receive top notch service from the representatives that have helped us over the years with technical and sales support.
Inconvénients
There are a few functions over the years that I have inquired about that were not a capability of the program.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Top service for your clients
Publié le 02/04/2024
Avantages
Quality software and support. Top Producer listens to the people that use the software and look to them for new software improvements.
Inconvénients
Waiting for new software upgrades. There are so many great suggestions that would help you and save time you get excited and want them now.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
my 20 +years with Topproduccer
Publié le 01/07/2024
Avantages
It kept me organized and updated for daily work
Inconvénients
Never had any problems to speak of, if I did, support helped me out
- Secteur d'activité : Immobilier
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Keep track of your business
Publié le 19/03/2024
Very good. It has stayed around without extreme changes to make its use manageable at any time.
Very good. It has stayed around without extreme changes to make its use manageable at any time.
Avantages
I've used Top Producer for 25 years and found it to be a great access point. I'm always able to go back and look up clients, vendors, etc. that I used for years.
The market update is good to alert your potential seller of their property's value. People always need a nudge to them in the market.
Inconvénients
You are offering classes now, but previously, they weren't offered, and trying to reach support is not always easy. Companies need to realize that personal contact is essential to making your clients free; they're top of mind.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Long time Top Producer user
Publié le 17/12/2023
TP works ok in it's current form, but has a long way to go in order to be fully functional for...
TP works ok in it's current form, but has a long way to go in order to be fully functional for REALTORS who actually use it for everything real estate.
Avantages
I have been using Top Producer for over 30 years. What first attracted me was the fact this was one of the only products designed for real estate use. I have looked at other products that claim to be better but all have fallen short.
Inconvénients
The newest version of Top Producer is missing so much functionality that it made me start looking at other alternatives. Please review older versions of TP and learn. Development team should really listen to us long time users more!
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
New to Market SnapShot
Publié le 04/01/2024
Top Producer has been my contact management for many years, now with Market Snapshot I do believe...
Top Producer has been my contact management for many years, now with Market Snapshot I do believe my past and new clients are going to love having more information about their homes/investments. Being their go-to whenever they have real estate questions is my number one goal.
Avantages
Having everything in one place: contacts, market snapshot, social connect. Using the mobile app when on the road, keeping notes.
Inconvénients
Our board would not allow Top Producer access to our data for many years. That is not the case anymore. I am looking forward to working with Market Snapshot and Social Connect.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Top Producer is Top Notch!!
Publié le 19/04/2024
Our overall experience has been great. Our company has been using Top Producer for 10+ years. We...
Our overall experience has been great. Our company has been using Top Producer for 10+ years. We love what they have to offer and everything is very functional. There are so many functions that are so necessary and nice to have available to us. We will continue to use and support Top Producer!
Avantages
Our company has been using Top Producer for 10+ years. We love what they have to offer and everything is very functional. There are so many functions that are so necessary and nice to have available to us. We will continue to use and support Top Producer!
Inconvénients
We are not loving the price increase. As a smaller company we have been using this service for 10+ years and the price just keeps going up and are not sure how feasible it will continue to be for us.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Great overall product with lots of depth
Publié le 02/11/2023
Good
X is way superior to 8i. Support is very good
Good
X is way superior to 8i. Support is very good
Avantages
Scope of the product, integration with outlook and Dropbox, social connect, market snapshot
Inconvénients
Lack of high-quality postcard / mailers… perhaps I just haven’t found them yet
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
assistance for market snap
Publié le 21/03/2024
Avantages
top producer has been around a very long time and feel secure it will be there in the future.
Inconvénients
It is difficult to find assistance from the company, all is done via chat, emails and videos
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 5.0 /10
Helpful chat support with Ameena
Publié le 16/04/2024
Avantages
Love the chat support, like the database
Inconvénients
dont know how to use much of it's functions--doesnt seem too intuative
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Love this program!
Publié le 07/05/2024
Avantages
I put all my information in - it's always available.
Inconvénients
I did not use the marketing feature, but it seemed like something that would be useful
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Broker preforming selling.
Publié le 04/04/2024
Easy to use and very efficient for follow up with clients. Excellent product
Easy to use and very efficient for follow up with clients. Excellent product
Avantages
Follow up with clients reminder and whole system features.
Inconvénients
I do not see anything negative about product. Using it for 40 years now.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Top Producer X - Review
Publié le 09/01/2024
My experience with Top Producer is excellent! I am pleased with TP X; the customer service is...
My experience with Top Producer is excellent! I am pleased with TP X; the customer service is excellent and very responsive. I don't currently use all the tools offered but hope to expand my use of the tools TP has to offer in the future.
Avantages
Top Producer is an excellent transaction management tool and a great way to keep all our contacts in one place.
Inconvénients
The lead management tool seems complicated in TPX.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Hector Experience with Top Producer
Publié le 26/03/2024
Overal TP is a great system to manage my Database.
Overal TP is a great system to manage my Database.
Avantages
Easy and Clear one screen where to manage my Database
Inconvénients
Constant problems with my email integration validation; and, not accepting a secondary email address in conjuction with my primary email address.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great instruction from [sensitive content hidden]
Publié le 23/08/2024
It's been a pleasure learning from [sensitive content hidden]. He's been very helpful in explaining...
It's been a pleasure learning from [sensitive content hidden]. He's been very helpful in explaining the product and offering advice on how to manage my contacts.
Avantages
[sensitive content hidden] has been extremely helpful in walking me through several aspects of Top Producer. I am excited to start using the product again and get organized and have Top Producer work with me to help increase my productivity.
Inconvénients
I've owned Top Producer for a few decades and stopped using it probably a decade ago due to constant errors, not being able to manipulate information to make it my own and constant email issues.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
A Game-Changer for Real Estate Professionals - Top Producer CRM
Publié le 16/11/2023
My experience with [sensitive content hidden] at Top Producer was outstanding! He provided...
My experience with [sensitive content hidden] at Top Producer was outstanding! He provided excellent guidance, helping me skillfully navigate through the system. His thoughtful approach significantly enhanced my experience with Top Producer, making it truly exceptional!
Avantages
As a real estate professional, I've found Top Producer CRM to be an invaluable asset. Its real estate-specific features, particularly in lead management and follow-up strategies, are tailored perfectly for the industry. The intuitive interface and seamless integration with other tools, like MLS listings, significantly streamline my workflow. Additionally, the mobile app is a game-changer for managing tasks on the go. Coupled with outstanding customer support, Top Producer CRM stands out as a comprehensive, user-friendly solution that has transformed the way I manage my client relationships and business operations.
Inconvénients
Wish it would integrate better with my Wix website for lead management
- Secteur d'activité : Immobilier
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Easy to Use!
Publié le 23/01/2024
Overall its great, easier to use than some other CRMs
Overall its great, easier to use than some other CRMs
Avantages
Ease of adding contacts and keep track of calls, interactions, appointments, etc
Inconvénients
Sometimes its not very user friendly to download contacts to an Excel spreadsheet (it will download duplicates)
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Can’t stay awake in business without it
Publié le 13/09/2023
I have been using Top Producer for 21 years and will continue until I retire. I know there are...
I have been using Top Producer for 21 years and will continue until I retire. I know there are other products out there, but this is the one that I use on a daily basis. Most of the time I can reach technical support and they are very helpful.
Avantages
Are use this product for not only staying in touch with clients, I have activities for buyers and sellers and transaction plans
Inconvénients
I don’t really like the new Top Producer X. Until it includes my plans and activities. I will continue to use 8i
- Secteur d'activité : Immobilier
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
My review of my experience
Publié le 18/07/2024
It was Ok. Customer service was always helpful. I found social connect to be a good idea, in...
It was Ok. Customer service was always helpful. I found social connect to be a good idea, in theory, but really wasn't productive. I even added other agents to help follow up on the many leads, none ever converted, it was a waste of time and money.
Avantages
The Customer relations management feature
Inconvénients
It was confusing. Social Connect was not productive. Got lot's of leads, but none of them converted, no one was actually interested in purchasing or selling properties, lots of wasted time following up on dead ends