TOP PRODUCER

4,0 (317)
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Un CRM immobilier avec version mobile

Note globale

4,0 /5
(317)
Rapport qualité-prix
3,9/5
Fonctionnalités
3,9/5
Simplicité d'utilisation
3,8/5
Support client
4,1/5

76%
des utilisateurs recommandent cette application
Classer par

317 avis

Tamara
Tamara
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Real estate focused solution with easy-to-use web interface in Top Producer X version

Publié le 10/10/2020

The sales and support interactions were all excellent, at every step of the way, from initial sales...

The sales and support interactions were all excellent, at every step of the way, from initial sales contact to following up to make sure I continue to be successful. Their sales and support people know their product roadmap and have input to product developments. This shows their product management is on point. Good product management is the key to having a system which will support their users continued success.

Avantages

The contacts are easy to import and easy to set up in the Top Producer X web version. I enjoy seeing my email conversations within the contacts. It is a good addition to my normal work environment, using Win10 touchscreen laptop. I keep Top Producer X as one tab open in a Chrome web browser alongside social media and property information throughout my working day. The layout makes it easy to update information and next steps for multiple clients and contacts.

Inconvénients

The web version doesn't have all the features of their legacy 8i product. They have an active development team working on porting features from an older system (which is still functional) into the newer system I started on, Top Producer X. Mobile version still needs updates to newer interface. Text messages sent from the TPX CRM are hard to view and act on responses on my mobile device. It's not perfect, but I have trust that they will incrementally provide updates that solve these issues and more.

Alternatives envisagées 

Keap

Pourquoi choisir TOP PRODUCER 

Changed brokerages - PropertyBase was included with my desk fees at my previous brokerage. At my new brokerage I had to research, pay for and administer my own CRM.

Logiciel antérieur 

Propertybase Salesforce Edition

Pourquoi passer à TOP PRODUCER

MLS integration. Out of all the companies I talked to when I searched for a CRM, Top Producer has the most real estate focused solution. They appear to be invested in supporting real estate activity as their primary market.

Réponse de Top Producer

Thank you for your feedback Tamara! As a real estate CRM we value your feedback to and will continue to improve

Lynette
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

So Far

Publié le 05/10/2023

So far it has been great. [sensitive content hidden] was very helpful in explaining how to use...

So far it has been great. [sensitive content hidden] was very helpful in explaining how to use everything and giving examples of when I would want to use certain features.

Avantages

So far I like the ease of getting around and understanding what I need to do

Inconvénients

I am using them with the website and it was disappointing to learn I needed to pay another vendor so my website would serve as a place to search for properties.

Alternatives envisagées 

BoldTrail

Pourquoi choisir TOP PRODUCER 

I did not like the platform for Agent Elite and the CRM piece was not to friendly which was my main purpose for purchasing the services.

Pourquoi passer à TOP PRODUCER

Ease of use and didn't try to sell me something I did not want.
Roger
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Review

Publié le 05/10/2023

Avantages

CRM, contact management, calender, emailing

Inconvénients

Took away email from TP8, many TP* featurws not available in tpx, have to use both systems. Lousy way to have a program

Joyce
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Top Producer Review

Publié le 05/11/2024

The trainer was great as was the initial contact person

The trainer was great as was the initial contact person

Avantages

It's very organized and very automated which is nice

Inconvénients

The quality of the leads is not good. More should be done to get better.

Fran
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Top Producer is the ONLY CRM to consider

Publié le 08/06/2024

My overall experience has been excellent. I have been with Top Producer from when they first...

My overall experience has been excellent. I have been with Top Producer from when they first created the program some 20+ years ago and have transitioned to TPx. The personalized customer service is outstanding.

Avantages

Using Top Producer is easy to use and help me to maintain contact and relationships with my existing clients and future customers.

Inconvénients

The creation of Tasks, and follow up letters and emails was challenging. In addition, the timeline was cumbersome. I think that the materials should be pre-written for the agents with the ability to customize each piece.

Nanci
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Good Service

Publié le 20/06/2024

Use it every day. Very few issues but the service is great

Use it every day. Very few issues but the service is great

Avantages

Although there are a few issues with how we use it, it works well and serves it;s purpose. The customer service is top notch. Always get personalized help and issues solved speedingly

Inconvénients

X won't let me do big enough mass mailer. Sometimes contact types go missing...client still there but contact types disappear. The main search only pulls up primary last name whereas advanced search will pull up secondary last anme. Minor issues we work around

Tracy
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Chat Representative Assistance is Top Notch!

Publié le 23/05/2024

We have looked into other products and none of them compare to Top Producer. All of our needs are...

We have looked into other products and none of them compare to Top Producer. All of our needs are met, from contact management, plan management, and Top Producer is a very user friendly program, and much more!

Avantages

We always receive top notch service from the representatives that have helped us over the years with technical and sales support.

Inconvénients

There are a few functions over the years that I have inquired about that were not a capability of the program.

George
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Top service for your clients

Publié le 02/04/2024

Avantages

Quality software and support. Top Producer listens to the people that use the software and look to them for new software improvements.

Inconvénients

Waiting for new software upgrades. There are so many great suggestions that would help you and save time you get excited and want them now.

Nicholas
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

my 20 +years with Topproduccer

Publié le 01/07/2024

Avantages

It kept me organized and updated for daily work

Inconvénients

Never had any problems to speak of, if I did, support helped me out

Anne
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Keep track of your business

Publié le 19/03/2024

Very good. It has stayed around without extreme changes to make its use manageable at any time.

Very good. It has stayed around without extreme changes to make its use manageable at any time.

Avantages

I've used Top Producer for 25 years and found it to be a great access point. I'm always able to go back and look up clients, vendors, etc. that I used for years.

The market update is good to alert your potential seller of their property's value. People always need a nudge to them in the market.

Inconvénients

You are offering classes now, but previously, they weren't offered, and trying to reach support is not always easy. Companies need to realize that personal contact is essential to making your clients free; they're top of mind.

JOSEPH
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Long time Top Producer user

Publié le 17/12/2023

TP works ok in it's current form, but has a long way to go in order to be fully functional for...

TP works ok in it's current form, but has a long way to go in order to be fully functional for REALTORS who actually use it for everything real estate.

Avantages

I have been using Top Producer for over 30 years. What first attracted me was the fact this was one of the only products designed for real estate use. I have looked at other products that claim to be better but all have fallen short.

Inconvénients

The newest version of Top Producer is missing so much functionality that it made me start looking at other alternatives. Please review older versions of TP and learn. Development team should really listen to us long time users more!

Barb
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

New to Market SnapShot

Publié le 04/01/2024

Top Producer has been my contact management for many years, now with Market Snapshot I do believe...

Top Producer has been my contact management for many years, now with Market Snapshot I do believe my past and new clients are going to love having more information about their homes/investments. Being their go-to whenever they have real estate questions is my number one goal.

Avantages

Having everything in one place: contacts, market snapshot, social connect. Using the mobile app when on the road, keeping notes.

Inconvénients

Our board would not allow Top Producer access to our data for many years. That is not the case anymore. I am looking forward to working with Market Snapshot and Social Connect.

Brandi
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Top Producer is Top Notch!!

Publié le 19/04/2024

Our overall experience has been great. Our company has been using Top Producer for 10+ years. We...

Our overall experience has been great. Our company has been using Top Producer for 10+ years. We love what they have to offer and everything is very functional. There are so many functions that are so necessary and nice to have available to us. We will continue to use and support Top Producer!

Avantages

Our company has been using Top Producer for 10+ years. We love what they have to offer and everything is very functional. There are so many functions that are so necessary and nice to have available to us. We will continue to use and support Top Producer!

Inconvénients

We are not loving the price increase. As a smaller company we have been using this service for 10+ years and the price just keeps going up and are not sure how feasible it will continue to be for us.

Bruce
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Great overall product with lots of depth

Publié le 02/11/2023

Good
X is way superior to 8i. Support is very good

Good
X is way superior to 8i. Support is very good

Avantages

Scope of the product, integration with outlook and Dropbox, social connect, market snapshot

Inconvénients

Lack of high-quality postcard / mailers… perhaps I just haven’t found them yet

Mario
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

assistance for market snap

Publié le 21/03/2024

Avantages

top producer has been around a very long time and feel secure it will be there in the future.

Inconvénients

It is difficult to find assistance from the company, all is done via chat, emails and videos

lynda
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

Helpful chat support with Ameena

Publié le 16/04/2024

Avantages

Love the chat support, like the database

Inconvénients

dont know how to use much of it's functions--doesnt seem too intuative

Nancy
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Love this program!

Publié le 07/05/2024

Avantages

I put all my information in - it's always available.

Inconvénients

I did not use the marketing feature, but it seemed like something that would be useful

Matt
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Broker preforming selling.

Publié le 04/04/2024

Easy to use and very efficient for follow up with clients. Excellent product

Easy to use and very efficient for follow up with clients. Excellent product

Avantages

Follow up with clients reminder and whole system features.

Inconvénients

I do not see anything negative about product. Using it for 40 years now.

Nikki
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Top Producer X - Review

Publié le 09/01/2024

My experience with Top Producer is excellent! I am pleased with TP X; the customer service is...

My experience with Top Producer is excellent! I am pleased with TP X; the customer service is excellent and very responsive. I don't currently use all the tools offered but hope to expand my use of the tools TP has to offer in the future.

Avantages

Top Producer is an excellent transaction management tool and a great way to keep all our contacts in one place.

Inconvénients

The lead management tool seems complicated in TPX.

Hector
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Hector Experience with Top Producer

Publié le 26/03/2024

Overal TP is a great system to manage my Database.

Overal TP is a great system to manage my Database.

Avantages

Easy and Clear one screen where to manage my Database

Inconvénients

Constant problems with my email integration validation; and, not accepting a secondary email address in conjuction with my primary email address.

Jennifer
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great instruction from [sensitive content hidden]

Publié le 23/08/2024

It's been a pleasure learning from [sensitive content hidden]. He's been very helpful in explaining...

It's been a pleasure learning from [sensitive content hidden]. He's been very helpful in explaining the product and offering advice on how to manage my contacts.

Avantages

[sensitive content hidden] has been extremely helpful in walking me through several aspects of Top Producer. I am excited to start using the product again and get organized and have Top Producer work with me to help increase my productivity.

Inconvénients

I've owned Top Producer for a few decades and stopped using it probably a decade ago due to constant errors, not being able to manipulate information to make it my own and constant email issues.

Mike
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

A Game-Changer for Real Estate Professionals - Top Producer CRM

Publié le 16/11/2023

My experience with [sensitive content hidden] at Top Producer was outstanding! He provided...

My experience with [sensitive content hidden] at Top Producer was outstanding! He provided excellent guidance, helping me skillfully navigate through the system. His thoughtful approach significantly enhanced my experience with Top Producer, making it truly exceptional!

Avantages

As a real estate professional, I've found Top Producer CRM to be an invaluable asset. Its real estate-specific features, particularly in lead management and follow-up strategies, are tailored perfectly for the industry. The intuitive interface and seamless integration with other tools, like MLS listings, significantly streamline my workflow. Additionally, the mobile app is a game-changer for managing tasks on the go. Coupled with outstanding customer support, Top Producer CRM stands out as a comprehensive, user-friendly solution that has transformed the way I manage my client relationships and business operations.

Inconvénients

Wish it would integrate better with my Wix website for lead management

Wendy
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Easy to Use!

Publié le 23/01/2024

Overall its great, easier to use than some other CRMs

Overall its great, easier to use than some other CRMs

Avantages

Ease of adding contacts and keep track of calls, interactions, appointments, etc

Inconvénients

Sometimes its not very user friendly to download contacts to an Excel spreadsheet (it will download duplicates)

Valerie
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Can’t stay awake in business without it

Publié le 13/09/2023

I have been using Top Producer for 21 years and will continue until I retire. I know there are...

I have been using Top Producer for 21 years and will continue until I retire. I know there are other products out there, but this is the one that I use on a daily basis. Most of the time I can reach technical support and they are very helpful.

Avantages

Are use this product for not only staying in touch with clients, I have activities for buyers and sellers and transaction plans

Inconvénients

I don’t really like the new Top Producer X. Until it includes my plans and activities. I will continue to use 8i

Patricia
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

My review of my experience

Publié le 18/07/2024

It was Ok. Customer service was always helpful. I found social connect to be a good idea, in...

It was Ok. Customer service was always helpful. I found social connect to be a good idea, in theory, but really wasn't productive. I even added other agents to help follow up on the many leads, none ever converted, it was a waste of time and money.

Avantages

The Customer relations management feature

Inconvénients

It was confusing. Social Connect was not productive. Got lot's of leads, but none of them converted, no one was actually interested in purchasing or selling properties, lots of wasted time following up on dead ends