Avis clients sur Splashtop

Sa facilité d'installation, sa legereté, il ne consomme que très peu de ressource.il est également très fiable

il manque des fonctionnalités tel que le copier coller d'identifiant mot de passe directement par exemple.

Splashtop is easy to use and deploy. Users "get it." Customers "get it." There's also no additional software to download as you must in other products.

The chat feature isn't great. User's aren't provided sufficient prompts on how to use it. My legacy version of Splashtop doesn't have multi-monitor to multi-monitor viewing. Moving to a version that does is a huge price jump

Splashtop offers a user friendly and reliable remote connection experience that is easy to deploy on PC, I like that it is compatible with all operating systems, including mobile. Something I can highligt is its smooth and hassle free connectivity and the absence of network issues, which sets it apart as a reliable solution for remote access. Users have the flexibilty to view multiple monitors and easily share files, it's like a kind of control center for other devices.

The conection from PC to PC is very good, but trying to control from a PC to a mobile or tablet is not the same experience, the connection is unstable, and you cannot click and control the app properly, it is something that your Developers team need to improve, since the use of mobile devices increases every day.

Splashtop gives me the ability to take my computer expertise and use it to help others. It also gives me the ability to present ideas and to demonstrate designs without the need to meet in person. It allows a collaboration between all the information on both the sender's and the user's computers.

It can be challenging for the non-savvy computer user to download and install the SOS app. I usually have to walk them through the process. I don't see where this process could be simplified, I just see some of my clients struggle with it. I think it is a great security feature, forcing them to be fully involved in the decision making process of allowing remote access to their computer.

Easy to use for remote computer work, programming, and audio file transfers. I have used Splashtop from all over the world with very few complications. Usually, the complications are from a lack of service from my remote locations.

I can’t think of anything I don’t like. Splashtop does everything I need it to do.

Stable and fast remote connections to any system no matter if internal or external. Direct chat and file transfers with the client. Option to have the client approve the connection requests or refuse, for non-server systems. Can be set up thru regedit entry. Various customizations and optimizations are possible thru registry keys, to customize the experience for the support technician and the client.

Nothing negative to say. Offers all the basic and some more advanced functionality you could think of you need while remotely connecting to a system.

Easy setup
Quick and stable remote connections
Security features
Easy to learn and administer
Low bandwidth requirements
Anti-malware integration

Rollout via Active Directory is a bit tricky, but doable
Only the main admin user is able to create delegated admin accounts

Super easy to use, with a lot features including fast access anywhere from Windows, Mac, iOS, Android and Chromebook, HD quality, file transferring. remote print, ability to switch between multiple monitors, all for as low as $5/month ($60 per year).

I access a computer with 2 monitors and will I can switch between the 2, I wish I had an option to make all everything open on one monitor because dragging between the monitors is not the smoothest when you can only have 1 monitor visible at a time. Although I believe viewing multiple monitors simultaneously is a feature in the Pro version, I am using the Solo version as working from home should only be temporary but if it were more permanent then I'd probably upgrade to Pro.

I am very grateful that one of my clients introduced me to Splashtop. The platform allowed me to access his computer remotely and it worked very well. I had been using another platform for my own computers in my office. When that platform stopped providing free access, I started researching other platforms. Many had ridiculously high prices that were too high for my little business. I was pleasantly surprised at the price when I researched Splashtop. Thanks to them, I now have all the accessibility I need at a reasonable price.

At first I couldn't find out how to log someone out if they had forgotten to log off when they were done. After some searching and clicking around, I found the disconnect option. It would be nice if that was a little easier to find. Other than that, I have no other complaints.

The cost versus LogMeIn. We pay a fraction of what we were paying with LogMeIn even before their price hike. Also it allows for a lot more client machines at the same price

It was lacking some polish in the beginning but they have steadily been rolling out new features. They are on par with LogMeIn now.

The software is straight fw....client download the software, generate the code and the tech can use the code to log into the computer remotely.
It is stable, fast and work great.
can see connected sessions or that were connected from the admin console.
depending on your license you can have more than 1 tech connected to same session and u can have unattended access as well depending on the license.

with mac we have to enable settings in system to allow splashtop to take control but this is mainly Mac os system issue.
The client has to generate the code every time from his end.....if it can work the other way it will be easier....I mean we generate the code for him or he can just install software then it appear on our end.
If there is an icon on the desktop that the client can click on to appear on the admin console it will be great.
it doesn't capture windows user password for reboot.

I like the ability to customize and configure a deployment pack and either use a usb or link to deploy. I have not been disconnected or froze at all and there is no delay when using mouse/keyboard. I also like the resolution when connecting and ability to switch the remote monitors as needed.

The only (minor) thing I don't like is that when using a new computer to remote from is that an email is sent to add the device to the allowed list. It would be simpler to have a way to verify by simply sending a code to my phone asking for permission.

Splashtop is really easy to use once you get it set up. I also like that it was the "wake" feature which is a lifesaver. I use it to remotely access client's computers if I need to do something for them under their network. It's quite easy to use and I can have it setup to easily select the computer I need to log into.

Even with the wake feature, it doesn't always work (probably due to the computer not being connected to the internet etc.) but it's much better than alternatives. Really it does everything it is supposed to do so I don't have any other complaints.