Avis clients sur Splashtop

Note globale
Filtrer
Taille de l'entreprise
Temps d'utilis.
699 avis
- Secteur d'activité : Enseignement supérieur
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les mois pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
Très utile pour avoir accès à des logiciels à distance
Publié le 20/11/2023
Très utile pour accéder à des logiciels métiers non disponibles sur mon poste de travail
Très utile pour accéder à des logiciels métiers non disponibles sur mon poste de travail
Avantages
Pouvoir réveiller les ordinateurs éteints et utiliser leurs ressources
Inconvénients
Parfois un poste de travail paraissant libre est déjà utilisé
Réponse de Splashtop
Hello Isabelle,
Thank you for taking the time to share your experience with Splashtop. We're thrilled to hear that you find our software very useful for accessing business software remotely. We understand the importance of being able to utilize resources from turned-off computers, and we're glad that feature has been beneficial for you. Your feedback is invaluable to us as we strive to continually enhance our services to meet the needs of our users. Thank you for choosing Splashtop for your remote access needs.
- Secteur d'activité : Services d'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Review
Publié le 26/12/2022
C'est un gain de temps phénomènale, pour prendre la main sur les millieurs d'ordinateurs que l'on a...
C'est un gain de temps phénomènale, pour prendre la main sur les millieurs d'ordinateurs que l'on a en gestion au quotidien
Avantages
Sa facilité d'installation, sa legereté, il ne consomme que très peu de ressource.il est également très fiable
Inconvénients
il manque des fonctionnalités tel que le copier coller d'identifiant mot de passe directement par exemple.
Alternatives envisagées
AnyDeskPourquoi choisir Splashtop
c'est un produit intégré à notre RMM qui répond pleinement à nos attentesPourquoi passer à Splashtop
le rapport qualité prix, et la facilité d'intégration pour nos équipes techniques et nos clients
- Secteur d'activité : Internet
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
excellent outil prise en main
Publié le 10/11/2022
Avantages
Support de gestion à distance Facile à utiliser. Facilité de résolution des problèmes d'ordre informatique
Inconvénients
Configuration un peu compliqué mais avec quelques bidouillage ça marche
- Secteur d'activité : Art
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant Essai gratuit
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Utilisation pratique
Publié le 10/11/2022
Avantages
pratique et rapide, pour une utilisation personnelle
Inconvénients
aucun de spécial, le logiciel est utile et facile
- Secteur d'activité : Énergies renouvelables et environnement
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Efficace
Publié le 12/05/2020
Avantages
Son utilisation est ultra facile et pratique
Inconvénients
son tarif un peu élevé pour une année . On espère une remise l'an prochain
Réponse de Splashtop
Bonjour Olivier,
Je vous remercie pour la tres bonne note que vous nous avez donne ! Splashtop est repute pour ses prix abordables et nous sommes tres fiers quant a la simplicite d'utilisation de notre logiciel. Pourriez-vous nous dire lequel de nos produits vous utilisez actuellement ?
De plus, si jamais vous avez des requetes particulieres ou vous souhaitez discuter directement avec un membre de notre equipe, n'hesitez pas a nous contacter https://www.splashtop.com/contact-us
- Secteur d'activité : Formation professionnelle et coaching
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Facile & fiable
Publié le 10/06/2021
Avantages
L'installation a été facile, la prise en main fluide et aucun bug. Le logiciel est fiable, stable sur des journées complètes en continu.
Inconvénients
Je ne parle pas anglais et parfois il n'y a pas de traduction. Cela dit, c'est assez intuitif et l'assistance ne se fait pas attendre.
Second point, durant la période d'essai je ne savais pas que j'utilisais la version la plus chère. Du coup j'ai perdu la fonctionnalité du "double écran sur le double écran" lors du paiement de la version la moins chère.
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Very easy!
Publié le 14/05/2020
Très bon support informatique pour l’installation et sécuritaire.
Très bon support informatique pour l’installation et sécuritaire.
Avantages
Comme si c’était votre ordinateur au travail! Génial!
Inconvénients
Je n’ai rien à signaler, c’est comme au travail, donc aucune plainte!

- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 7.0 /10
A remote remote desktop support tool
Publié le 13/05/2024
Avantages
We get Splashtop integrated with NinjaOne and have used the product for a number of years. It's fast and feature rich and allows both unattended and also attended remote support.
Inconvénients
Sometimes it can be slow in launching but once its up and running the product works without issues.
Alternatives envisagées
TeamViewer RemoteRéponse de Splashtop
Hello Lucas,
Thank you for sharing your positive experience with Splashtop. We're happy to hear that Splashtop's features have been greatly used by you over the years. Your feedback is invaluable to us and will serve as a guideline for what to improve. Thank you for choosing Splashtop and we hope to continue providing you seamless remote access for more years to come.
- Secteur d'activité : Banque
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Spashtop is a great remote management and support tool for remote users and more
Publié le 04/04/2024
The Splashtop tool has performed well for me and is reliable and fast.
The Splashtop tool has performed well for me and is reliable and fast.
Avantages
Splashtop is easy to use, cost effective and secure.
Inconvénients
I have found nothing to dislike about Splashtop
Réponse de Splashtop
Hello Tony,
Thank you for your insightful review of Splashtop! It's great to hear that you find it easy to use, cost-effective, and secure, with no drawbacks to mention. Your positive experience with its reliability and speed highlights its value for remote management and support. It's also helpful to know that you chose Splashtop for its superior fit and cost-effectiveness compared to other options. Thank you for choosing Splashtop and we hope to continue exceeding your expectations.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 6.0 /10
Good Product Overall
Publié le 04/03/2024
Avantages
Great features and tools. Can manage a lot through RMM.
Inconvénients
Issues with RMM not functioning properly.
Réponse de Splashtop
Hello Jessica,
Thank you for sharing your thoughts on Splashtop. We're glad to hear that you find Splashtop's features useful. We apologize for any inconvenience caused by issues with RMM. We strive to create a seamless user experience and we hope to achieve that using your feedback. We hope to continue providing your remote connection needs in the future. Thank you for choosing Splashtop.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Splashtop Review
Publié le 19/12/2024
Splashtop is critical for our remote support solutions and has never failed us even in the most...
Splashtop is critical for our remote support solutions and has never failed us even in the most strenuous situations.
Avantages
Splashtop is very responsive and never glitchy or choppy. Splashtop has cool advanced features for computer connectivity on the remote end.
Inconvénients
Nothing comes to mind. I have never had any issues with the software.
Réponse de Splashtop
Hello Kyle,
Thank you for sharing your positive experience with Splashtop. We're glad to hear that our product has proven to be reliable with a stable connection. We understand that an unreliable connection can be frustrating, stopping you from doing what's most important. However, we're happy to hear that you've encountered no such issues. Your feedback is greatly appreciated. Thank you for choosing Splashtop. We look forward to continuing to exceed your expectations.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Splashtop ROCKS
Publié le 24/11/2023
Excellent product, I would highly recommend it!
Excellent product, I would highly recommend it!
Avantages
Very easy to use and they are always working on additional features to be implemented
Inconvénients
Updates come on when first logging in and can take time for the updates
Réponse de Splashtop
Hello Josepj,
Thank you for taking the time to share your positive experience with Splashtop. Regarding your feedback on updates, we understand that they may occasionally interrupt your workflow, and we're continually striving to minimize any inconvenience while ensuring that you have access to the latest improvements. We're delighted to have earned your recommendation and are grateful for your trust in us, especially considering your transition from other providers. If you have any further suggestions or questions, please don't hesitate to reach out. Thank you again for choosing Splashtop.
- Secteur d'activité : Biens de consommation
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Splashtop Remote Support
Publié le 15/11/2023
Avantages
It works great and provide the required remote connection for us to accomplish the support task for our users
Inconvénients
Sometimes the connection can get a little bit slower.
Réponse de Splashtop
Hello Emilio,
Thank you for taking the time to share your experience with Splashtop. We're delighted to hear that our platform has provided you with the necessary remote connection to efficiently support your users. While we strive for consistent performance, we acknowledge occasional slowdowns in connection speed and are always working to optimize our service for smoother experiences. We're committed to offering reliable and cost-effective solutions for your remote support needs, and we appreciate your feedback as we continue to enhance our services. If you encounter any further challenges or have suggestions for improvement, please don't hesitate to reach out. Thank you for choosing Splashtop.
- Secteur d'activité : Médias de diffusion
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
This is the product you need!
Publié le 26/07/2023
I was a former user of GoToMyPC. Always had problems with not being able to connect. I found...
I was a former user of GoToMyPC. Always had problems with not being able to connect. I found Splashtop and decided to give it a try. I am totally happy with Splashtop and have no desire to look for anything else. It does everything that I need it to do and is so easy to use. Thanks Splashtop for a great product!
Avantages
Easy to use for remote computer work, programming, and audio file transfers. I have used Splashtop from all over the world with very few complications. Usually, the complications are from a lack of service from my remote locations.
Inconvénients
I can’t think of anything I don’t like. Splashtop does everything I need it to do.
Alternatives envisagées
TeamViewer RemotePourquoi choisir Splashtop
Always had problems connecting. When I need a product to work, I need it now!Pourquoi passer à Splashtop
Better price and it just works better for my use. I remote control a radio station with it.Réponse de Splashtop
Hello Barry,
Thank you so much for taking the time to share your positive experience with Splashtop. We're thrilled to hear that our product has met your expectations and has proven to be a valuable tool for you. We appreciate your feedback on the absence of any discernible cons and are delighted that Splashtop fulfills all your needs seamlessly. We understand the frustration that can arise from connectivity issues, and we're proud to have provided you with a reliable solution. Thank you for choosing Splashtop
- Secteur d'activité : Institutions religieuses
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Remote Access Software That Works Well and Doesn't Compromise Access Control
Publié le 07/08/2023
Splashtop has allowed us to confidently provide secure, remote access for technicians to help end...
Splashtop has allowed us to confidently provide secure, remote access for technicians to help end users and remote manage systems for maintenance and support. The product has been very reliable and the costs and licensing model make it well worth it. The licensing which is based on the number of technicians instead of endpoints, benefits organizations like ours with many computers but few technicians.
Avantages
Our priority when looking for a solution for remote access and support was transparency and access control. With remote access, controlling access is critical. Our previous product, TeamViewer, had many back-doors that could not be managed or audited.For comparison, here are some vulnerabilities in TeamViewer...- Anyone with local admin rights can create a password to remote connect to the computer. This allows any-time access, without the system administrator even knowing that access had been setup.- TeamViewer displays a unique code that anyone at the computer can see, write down, and use to connect remotely. A policy can be setup to rotate the code after each session, but the code itself could not be entirely disabled.- Setting certain access policies to mitigate these issues, such as white lists, created problems when software vendors also used TeamViewer for remote one-time product support.By contrast...- Splashtop only allows remote access if the user/tech has active credentials in the organization.- Access can be further restricted by making sure that the remote user has local (AD) credentials for the remote endpoint.- Modifying the client on an endpoint can be restricted by supplying Splashtop credentials so that even a local admin can't modify them
Inconvénients
Splashtop works great for our needs, and I have almost no complaints. The user interface works well but doesn't look very modern or pretty. This is the first thing that currently comes to mind when I think about ways to improve the product.
Réponse de Splashtop
Hello Jim,
Thank you for sharing your experience with Splashtop. We're thrilled to hear that Splashtop has met your organization's needs. Your comments regarding the reliability and cost-effectiveness of Splashtop's licensing model are valuable to us as we continue to enhance our offerings. We appreciate your feedback regarding the user interface and rest assured, we continuously strive to enhance both functionality and aesthetics to ensure an optimal user experience. We're delighted to have you as part of the Splashtop community and look forward to continually supporting your remote access needs.
- Secteur d'activité : Réseaux informatiques
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
Easy Remote Control/Access and More
Publié le 26/07/2023
I need access to my office computer from anywhere. I prefer to access from other computers, but in...
I need access to my office computer from anywhere. I prefer to access from other computers, but in a pinch the Android app on my tablet and phone are serviceable, giving me the power of my computer anywhere.
Avantages
I needed a remote access program that would not break the bank. Splashtop does exactly what I need. The company has other tools that do more. Other users may find different or more functions.
Inconvénients
Splashtop remote control seems to disconnect/fail to connect more than some other tools I have used.
Alternatives envisagées
RealVNC ConnectPourquoi choisir Splashtop
GoToMyPC started raising their prices. I mean, not just a little - a LOT. It became ridiculously expensive, which put me on the hunt for another product. I found Splashtop. Not even sure how I found it, but I'm glad I did.Logiciel antérieur
GoToMyPCPourquoi passer à Splashtop
Best mix of price and features.Réponse de Splashtop
Hello Michael.
Thank you for taking the time to share your experience with Splashtop. We're thrilled to hear that our remote access program meets your needs while staying budget-friendly. We understand the concern you've raised about occasional disconnections, and we're actively working to enhance the stability of our remote control feature to ensure a seamless experience for our users. We strive to deliver value and performance, and we're committed to addressing any issues to make your experience even better. Thank you for choosing Splashtop as your remote access partner, and we look forward to continually exceeding your expectations.
- Secteur d'activité : Administration publique
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Easy to deploy, easy to use
Publié le 26/07/2023
Although our agency provides essential services, during much of 2020 we were required by the state...
Although our agency provides essential services, during much of 2020 we were required by the state to employ a hybrid work schedule to minimize the number of people in the office at any one time. As this happened rather suddenly, those staff working from home were often using their own equipment. I still needed to be able to support everyone in and out of the office on any equipment, and most staff needed to connect with our on-premise file servers and software. Splashtop was simple enough to deploy that even my most tech resistant users were able to connect and perform the essential functions of their job with minimal instruction. Although we have all returned to the office, we still maintain enough subscriptions to allow employees to work from home when needed, and to provide immediate IT support services to all employees wherever they may be.
Avantages
Pros: Pricing model, ease of deployment, simplicity of connection for end users. There are a several features we don't currently use, but the interface is simple enough that these additional features do not clutter the app with functions confusing to the average end user.
Inconvénients
Cons: haven't really found any yet? However, there are several features we do not currently use.
Alternatives envisagées
TeamViewer RemotePourquoi choisir Splashtop
Pricing structure and ease of deployment.Pourquoi passer à Splashtop
Splashtop was the most cost effective and easily deployed option. Easy to add users and additional seats to the subscription.Réponse de Splashtop
Hello Rebecca,
Thank you for taking the time to share your experience with Splashtop. We're thrilled to hear that our platform has met your expectations in terms of ease of deployment, user-friendly interface, and overall simplicity. It's fantastic to know that even during the sudden shift to a hybrid work schedule in 2020, Splashtop played a crucial role in ensuring your agency's essential services continued seamlessly. We value your feedback and are committed to providing a reliable and user-friendly experience for all your remote access needs. If you ever have further suggestions or questions, please feel free to reach out. Thank you for choosing Splashtop.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Why Splashtop is one of the best Remote Support softwares on the market.
Publié le 26/07/2023
Positive, easy to deploy and manage.
Positive, easy to deploy and manage.
Avantages
Ease of use, cross platform compatibility, OS and IOS, full featured app. and all at the price point that's better than most remote support softwares on the market today.
Inconvénients
None so far I very happy with the features and stability of this software.
Réponse de Splashtop
Hello Andrew,
Thank you for taking the time to share your experience with Splashtop. We appreciate your positive feedback on the ease of use, cross-platform compatibility, and the full-featured app, all offered at a competitive price point. We're delighted that Splashtop's deployment and management have been seamless for you. We're committed to providing a top-notch user experience, and your feedback encourages us to continue delivering reliable and cost-effective solutions. If you ever need assistance or have further comments, feel free to reach out to us. Thank you for choosing Splashtop.
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Splashtop is a lifesaver
Publié le 26/07/2023
Splashtop was easy to install, set up and integrate. It's ease of use make my life so much better...
Splashtop was easy to install, set up and integrate. It's ease of use make my life so much better and it allows me to log in from anywhere to keep the corporate books from wherever I am.
Avantages
I love that I can manage the corporate non-profit finance and admin from anywhere. It's ease of use and integrations are top-notch. I can copy from my screen and paste into the remote computer. I can screenshot the remote computer or my computer. It's just incredibly easy to use.
Inconvénients
There is nothing I don't like. It literally fits all my needs and is super easy to use.
Réponse de Splashtop
Hello Denise,
Thank you so much for your positive and enthusiastic review. It's fantastic to know that you find our platform's ease of use and integrations to be top-notch, allowing you to seamlessly handle your responsibilities from anywhere. We appreciate your trust in Splashtop and are delighted to be a key part of making your professional life better. If you ever have any questions or need assistance, our dedicated support team is here to help.
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Best for the money
Publié le 27/07/2023
Avantages
I love the ease of use and most importantly, the cost vs. Team Viewer. Team Viewer license for a small number of stores is crazy expensive.
Inconvénients
There is nothing I dislike. This software is a homerun
Alternatives envisagées
BeyondTrust Remote SupportPourquoi choisir Splashtop
Cost effectiveness. I was using their free but their algorithm detected it was for business so I needed to pay.Logiciel antérieur
TeamViewer RemotePourquoi passer à Splashtop
Price and ease of useRéponse de Splashtop
Hello Christopher,
Thank you for your glowing review and for highlighting Splashtop's affordability. We're thrilled to hear that you find Splashtop to be a homerun. We're continuously working to provide an accessible and efficient remote access solution, and it's fantastic to know that our efforts are resonating with users like yourself. Should you ever need assistance or have any feedback, please don't hesitate to reach out.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great business tool
Publié le 30/10/2024
Product works great. But pricing can be a problem for those on a limited budget.
Product works great. But pricing can be a problem for those on a limited budget.
Avantages
The features, functions, user accounts, and controls.
Inconvénients
Cost, and limitations of some features or having to buy add ons.
Réponse de Splashtop
Hello Nathen,
Thank you for sharing your thoughts on Splasthop. We're glad our product has been user-friendly with its many features. We appreciate your feedback as it helps us learn what to improve. Thank you for choosing Splashtop. We look forward to continuing to support your business with reliable remote access.
- Secteur d'activité : Services financiers
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 3.0 /10
Well, it works...
Publié le 27/12/2023
Always worked, easy, and great if you have an endless IT budget.
Always worked, easy, and great if you have an endless IT budget.
Avantages
It's pretty easy to set up, has all the features you would need to be able to remote on someone's machine without hassle and do what needs be done.
Inconvénients
The cost of what this product actually does is highly inflated. Should be at least half the cost of what it is now.
Réponse de Splashtop
Hello James,
Thank you for taking the time to share your experience with Splashtop. We're pleased to hear that you found it easy to set up and that it provided the necessary features for remote access. However, we understand your concern regarding pricing, and we appreciate your feedback. We're sorry to see you go, but we're glad to hear you've found a solution that suits you. If you have any further feedback or questions, please don't hesitate to reach out.

- Secteur d'activité : Logiciels
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 7.0 /10
Splashtop - smooth remote access
Publié le 31/08/2023
The business version also offers many advantages, it can be installed on any device without any...
The business version also offers many advantages, it can be installed on any device without any additional cost. This allows me to provide support whether I'm in the office, at home, or on the go. Another feature I like about splashtop is that it allows multiple users to provide support simultaneously.
Avantages
I have been using Splashtop for remote access for a long time and its connection is fast and covers all operating systems including mobile. With the increasing mode of remote work, we need unattended access to a variety of devices like servers and phones, and Splashtop does this very well. We even switched from other popular software purely for the cost advantage, it's cheap compared to the competition. A standout feature is the ability to brand the single login applet, allowing us to maintain brand consistency.
Inconvénients
Although it works well with the tools it has, splashtop needs to add more functions that allow it to have a more dynamic connection, the UX needs improvement, the order of the menus needs a better order, sometimes it is difficult to find a function, another aspect What confuses is the name of its clints, instead of being a single installation for all the devices, you have to choose whether it is to manage or receive connections.
Réponse de Splashtop
Hello Robert,
Thank you for taking the time to share your detailed feedback on Splashtop. We're thrilled to hear that you've been enjoying smooth and fast remote access across various operating systems. We appreciate your recognition of our cost advantage compared to other popular software, as well as our customizable branding options. Your constructive criticism regarding the need for additional functions and UX improvements is duly noted, and we're committed to enhancing our platform to better meet your dynamic connection needs. We look forward to continuously improving our services to exceed your expectations. Thank you for choosing Splashtop.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Great product!
Publié le 03/01/2025
Very happy with the product. Glad I found out that this exists.
Very happy with the product. Glad I found out that this exists.
Avantages
Love working remotely from home and being able to quickly access everything on my work computer.
Inconvénients
No complaints. It's quick and efficient.
Réponse de Splashtop
Hello Susan,
We're happy to hear that you're satisfied with our product. If you have any questions or encounter any issues, our support team is always ready to help. Thank you for choosing Splashtop. We hope to continue fulfilling your remote connection needs.

- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Slashtop is a reliable and user-friendly remote access solution
Publié le 04/12/2023
Avantages
During my trip, I needed to access important files on my office laptop. With Splashtop, I could log in easily from my personal laptop. The experience was smooth, and I could navigate through my system with ease, and retrieve the necessary files. It's super simple to use and helpful.
Inconvénients
It's a bit complicated for non-tech users to navigate through it.
Réponse de Splashtop
Hello Mitusha,
We appreciate your positive feedback regarding Splashtop's reliability and user-friendly interface for remote access. It's great to hear that you found it seamless to retrieve important files from your office laptop while on your trip, and that the experience was smooth overall. However, we understand your concerns about its complexity for non-tech users. We continuously strive to enhance our user experience and provide support resources to address any difficulties users may encounter. If you have any issues, you can refer to our knowledge base articles or reach out to our support team as we're always happy to help. Thank you for choosing Splashtop.