Avis clients sur TimeClock Plus

TimeClock Plus

4,4 (203)
Donnez votre avis !
Logiciel de gestion du temps et des présences basé sur le cloud

Note globale

4,4 /5
(203)
Rapport qualité-prix
4,1/5
Fonctionnalités
4,2/5
Simplicité d'utilisation
4,3/5
Support client
4,2/5

88%
des utilisateurs recommandent cette application
Classer par

203 avis

Kyley Shinead
Kyley Shinead
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

Used this at my first job out of college.

Publié le 13/03/2018

Avantages

Ah the days of hourly employment. This system replaced a literal punch clock at my first job. Allowed for easy clocking in and out and all without the startling noise of punching in!

Inconvénients

We had issues using it to schedule time off. To be fair, that may have had more to do with how the system was implemented than its overall quality.

Rob
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Long time Time clock Plus user

Publié le 26/03/2019

Avantages

From an adminstrative standpoint we find The software flexible and easy to use, reports and data export to our payroll service works great. Managers can easily correct punch issues, etc.

From a user perspective the software has been fine. Easy for our employees to clock in and out. The software and physical time clocks are straight forward.

From an I.T. perspective the software is ready to setup and admin, especially for a local install type package. Setup the server, database, shares and then install at the workstations. Easy install, reboot usually not necessary.

Inconvénients

Our only real complaint is an I.T. issue. Backups are a very manual process. Easy to do but no automation with fail/success reporting. It is using a MS SQL express db so we were able to add that to our existing backup system with little trouble.

Elizabeth
Note globale
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 1.0 /10

Not user friendly

Publié le 15/11/2021

Avantages

Wasn't much that I liked about this software, a lot of time wasted.

Inconvénients

Not user friendly, had to call customer service constantly for help.

Randy
Note globale
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Long time customer trying new things.

Publié le 26/03/2019

It’s been very positive. We have been customers for approximately 8 years and have come to rely on...

It’s been very positive. We have been customers for approximately 8 years and have come to rely on its ease of use and always available use.

Avantages

We like the easy of use in TimeClock. The HR department can find the information they need easily and our teachers are able to navigate around the parts they need without instructions or assistance. We recently moved to the cloud based option to ensure better protection from web threats. The process was easy and quick.

Inconvénients

The only complaint I’ve heard is that the cursor doesn’t return to the is area when someone clicks in. This makes the next user have to place the cursor in the correct place. A simple tab will place it correctly and most users now automatically do that for the next user.

Jennifer
Jennifer
Note globale
  • Secteur d'activité : Gestion de l'enseignement
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Time keeping software for school district

Publié le 21/02/2018

The ability to allow a large number of employees to access this program has been great!

The ability to allow a large number of employees to access this program has been great!

Avantages

I like the ability to see my hours in real time, as well as add any requests for time off via the system, instead of by paper. Saves time and trees

Inconvénients

Program does have a tendency to go down, intermittently (has happened a number of times this fiscal year), and at the beginning of implementation, it did not calculate accurate accruals.

Marie
Note globale
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

My Time Clock Plus Review

Publié le 09/12/2020

I use it everyday and it is quick and easy to keep track of my time at work.

I use it everyday and it is quick and easy to keep track of my time at work.

Avantages

I like how easy it is to use. I can clock in and out on a computer or phone. It is easy to log in and check my hours. It is easy for admin to go and edit my hours if I make a mistake, or am absent on a day.

Inconvénients

There is nothing I dislike. It would be nice if it integrated into payroll, so I could look up all payroll information, rather than just hours worked.

Katelyn
Katelyn
Note globale
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Works Amazingly

Publié le 06/09/2019

My overall experience has been very positive and works great

My overall experience has been very positive and works great

Avantages

Very easy to use and works great. Helps keep up with the times employee s clock in and out.It's awesome software .

Inconvénients

There is nothing I like the least about this software it works so good for me I am so grateful for this Software.

Mark
Mark
Note globale
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Excellent, simple solution to manage employees time!

Publié le 26/07/2018

Excellent employee management

Excellent employee management

Avantages

I really like the simple punch in process. It is an excellent tool if you have multiple computers being used by multiple employees at rotating desks

Inconvénients

There is little room for error. If you don't complete the punch in, the employee is not clocked in or clocked out. If the employee forgets to clock out, a manager has to go in and fix it. There is not warning about long periods without clocking out. It is impossible to clock out after the "error" threshold has been met.

Spencer
Spencer
Note globale
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

TimeClock Plus

Publié le 16/08/2019

Overall, as a user of the application, I have found it to be a simple yet user friendly piece of...

Overall, as a user of the application, I have found it to be a simple yet user friendly piece of software.

Avantages

The application TimeClock Plus is fairly user friendly. There are ways to check on the amount of hours that you are working, as well as an easy access to changes in time sheets.

Inconvénients

There can be times where the user does not clock in or out all the way because there are a few screens that are unnecessary.

Bob
Bob
Note globale
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 8.0 /10

Time clock Plus in a K-12 Environment

Publié le 17/09/2020

Overalls, my experience with TimeClock Plus has been positive and I would recommend it to other...

Overalls, my experience with TimeClock Plus has been positive and I would recommend it to other organizations.

Avantages

TimeClock Plus is a great time clock system that our district uses to track and manage classified employee work schedules and tracking. It is easy to manage as a supervisor and for users.

Inconvénients

I haven't encountered any issues that were unsolvable. Adding missed punches was not intuitive but able to be worked through.

Jenny
Note globale
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 5.0 /10

A decent upgrade from our previous paper-and-pencil system

Publié le 09/11/2021

It's been a good experience but I'm certain there are better products available.

It's been a good experience but I'm certain there are better products available.

Avantages

Great interface for employees to request time off! The mobile app is very convenient for this and staff has been receptive to this new way of putting in requests.

Inconvénients

Since we are a school our leave runs on a fiscal year, rather than calendar year, which is apparently not compatible with TimeClock Plus. This has been VERY frustrating in trying to verify correct leave balances and leave taken school-year-to-date for over 100 employees.

Gary
Note globale
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Best Decision We Made for Time/Attendance/Payroll Management

Publié le 09/02/2021

TCP reduced payroll processing from 4 days to 2 hours. It also freed up 60% of the time bookkeepers...

TCP reduced payroll processing from 4 days to 2 hours. It also freed up 60% of the time bookkeepers were dedicating to payroll at individual schools/departments to dedicate to other tasks.

Avantages

The seamless integration with our payroll software; the ease in fully automating ALL manual, paper-based time/attendance/payroll processes; the ease of detail reporting; the EXCEPTIONAL customer support; the ease of use for employees and managers; the accuracy in maintaining federal and state compliance; the management of COVID-19 related matters; the ability to track FFCRA, FMLA, and other compliance tracking; the management of the company and care it provides to customers; and the knowledge base of the support team and resources available for users.

Inconvénients

There is nothing I do not like about TCP. I submitted several requests for enhancement to company readily designed and implemented.

Sam
Note globale
  • Secteur d'activité : Machines
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great for a small business

Publié le 18/07/2019

We went from collecting time data from hand made notes to this software. It was very inexpensive...

We went from collecting time data from hand made notes to this software. It was very inexpensive to purchase, did not require hardware, and has been working great. This has saved our company 8 hours a pay period being able to import time data directly into Quickbooks and process payroll very quickly. It has also saved many hours of reentry and reduced errors as well. Overall we are very happy with the product.

Avantages

Software is intuitive and easy to use. Every report that I need is already built in to the software. No need for custom report writing. The customer support is great. I am able to get questions answered right away and they even call back after a few days to follow up and make sure everything is working well. Well run company.

Inconvénients

The most recent software update moved around several options making the software not as easy to navigate. All functionality is still there, just harder to find having used the old version for several years. Also, the web based product is fairly slow at running reports that cover multiple months. Our company recently upgraded our internet connection which helped this problem.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Vente en gros
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 1.0 /10

Beware! They don't return emails or calls! Auto renewed without approval!

Publié le 11/10/2022

Would never use them again due to the extremely poor management and customer service.
I don't...

Would never use them again due to the extremely poor management and customer service.
I don't understand how they expect companies to use them if they won't return phone calls or emails about our service.

Avantages

I liked the ease of clocking in and out when the sytem worked.

Inconvénients

Lots of glitches then required manually entering employee's clocking in and out.
We decided to cancel after our contract was completed but they would not return phone calls or emails requesting cancellation and instead sent our account to collections.

Alternatives envisagées 

RUN Powered by ADP

Pourquoi passer à TimeClock Plus

We cancelled TCP and switched to ADP
Cory
Note globale
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Look somewhere else - all about the money.

Publié le 29/04/2022

We have used TCP for around 6 years. We initially had 17 employees and were happy with the...

We have used TCP for around 6 years. We initially had 17 employees and were happy with the software. Upon learning that the software is a contract for the quantity of employees you sign up for a year without changing, and payment up front, I noticed they just pull the money out before you have a chance to make any changes to the quantity of users. Then, you are stuck for another year paying the higher price. This has gone on for three years and they keep signing up and pulling out the cost for 17 users. This is after I told them I only have three employees. It was noted on the invoice from a year ago and they still charged me for another 17 employees at around $700+. They are crooks and need to help the customer, not screw them over for their own profits.

Avantages

Initially, it worked as it should...then was too expensive with no way of getting out of the contract.

Inconvénients

The support is abysmal. They don't care about anything but their money.

Josh
Note globale
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

DO NOT USE THIS COMPANY!!

Publié le 21/11/2019

-Essentially this company lied about what I was purchasing and the time myself and my staff would...

-Essentially this company lied about what I was purchasing and the time myself and my staff would need to spend on it. (was supposed to be a reintroduction of an old system that my staff knew how to use, but ended up being a brand new system that would require full implementation as well as retraining of my entire staff)
-They were going to implement a system that we were unfamiliar with without any proper training or review of how they system works.
-They never took the time to really understand our need of the system and how to make it work for us.
-Made me purchase additional implementation hours in order to try to make it work.
-When I realized their process (which was never disclosed) was going to take too much time and effort as well as money to train and retrain my whole staff, they refused to give me any kind of refund. Which I didn't even request a full refund, but basically wanted the money back for the services that were never rendered or the implementation hours that were purchased half of which were purchased due to them lying to me about how long the implementation would take.

Avantages

I never got to the point of getting to use the software, so I don't have any input on the actual user experience.

Inconvénients

As part of implementation, I do know that they are very inflexible in the complexity of allowing you to select multiple jobs for multiple departments. If you do not have a very simple Job costing flow then you are unable to have multiple jobs with the same name as part of your workflow and job selections.

Brenda
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Mistake

Publié le 21/01/2020

Terrible and incomplete implementation process. I am hard pressed to think of one thing that has...

Terrible and incomplete implementation process. I am hard pressed to think of one thing that has worked as we were told it would.

Avantages

Time tracking is good, but there are better out there. Mostly chose for scheduling system that was sold as being very specific to our industry.

Inconvénients

Too many to list. It is not at all what we were "sold". Implementation is a incomplete nightmare. The implementation "specialists" dont even know how the software works. They are just "data inputter's" and they do very little of that even. We've had the system for well over a year and it is still not set up and has many "technical" issues.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 5.0 /10

TimeClock Plus

Publié le 29/07/2020

Avantages

What I like most about TimeClock Plus is the IOS app. I can quickly and easily clock in and out and view as well as verify my hours.

Inconvénients

There aren't very many cons that I have with TimeClock Plus. The biggest one that I have is with the interface. It could use a little work. Also, I'm not sure if it is with my program in particular, but one personal dislike that I have is that it logs you out too soon. I could use a little more time with the site before it logs me out.

Michael
Note globale
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Go with something else

Publié le 22/03/2019

Bad.

Bad.

Avantages

It's cheapER than other software. But you get what you pay for. Which is low quality, barely working software.

Inconvénients

But you pay for what you get. This last upgrade to V7 of their product was awful. The Single Sign On integration barely works. We found a blatant security hole in their software for that piece as well. A user could log in and once in, could back out and then login as ANY other user without their password. It took them almost a year to fix that issue before we could go live. Also, we had trouble getting single sign on to work in the first place. We actually had to call another one of their clients to help us as their own support staff couldn't get it to work.

DEBI
Note globale
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

TimeClock Plus

Publié le 21/03/2019

TimeClock Plus saves a tremendous amount of time processing payroll monthly. I love and recommend...

TimeClock Plus saves a tremendous amount of time processing payroll monthly. I love and recommend TCP to everyone that I can. My husband's employer used it for their payroll based on my recommendation and it was a construction company.

Avantages

The ease of use for our employees, the integration into our financial software, the integration of our substitute system into TimeClock Plus and the setup of any employee and their job codes.

Inconvénients

We do not track our absences in TimeClock Plus but we move them into TCP to be able to pay overtime, etc. correctly and I would like to be able to look at the errors without having to dig through all the absences that are showing up as errors.

Ashleigh
Note globale
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 4.0 /10

It's pretty alright

Publié le 06/12/2019

All of our hourly employees punch in and out on TCP and then subs and sick hours for our teachers....

All of our hourly employees punch in and out on TCP and then subs and sick hours for our teachers. It's an alright system, I just don't think it's as user friendly as it could be.

Avantages

I like that I can clock in on my phone and that there's usually an easy way to fix last punches if I forgot to do something. I also like that it keeps track of PTO and things like that for the whole year, which is handy when we need substitutes.

Inconvénients

I dislike how difficult it is to initially set up on a phone. Whenever a teacher gets a new phone or something like that, I have to help them figure it out all over again. I also dislike that the offline feature has never seemed to work. If a server is down and it redirects you to the offline version, those punches don't always seem to stick.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

How to track all employee logins and timesheets?

Publié le 15/03/2019

Avantages

Works as intended without costly implementation and without need for training

Inconvénients

Very little. works great. Branded background imaging.

Amy
Note globale
  • Secteur d'activité : Ressources humaines
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

TCP

Publié le 10/12/2019

We have used TCP for the maintenance of our hourly employees and to monitor overtime hours and it...

We have used TCP for the maintenance of our hourly employees and to monitor overtime hours and it has saved us a time. The application has so many resourceful reports that can be run also.

Avantages

I like that the software can be accessed from anywhere and is easily able to be set to your business needs.

Inconvénients

There are times when employees have trouble punching out due to the sensitivity. This can be changed but they still have issues at times.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Bibliothèques
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 6.0 /10

Mostly reliable

Publié le 16/03/2019

Avantages

Fairly easy to use. Ability to adjust missed clockins.

Inconvénients

When the systems go down, the software is down, Including the phone login options. Inconvenient to not be able to log in on my own device while on the WiFi.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 9.0 /10

Great tool for mid size Company.

Publié le 09/10/2018

It has served as a great payroll tool for our company.

It has served as a great payroll tool for our company.

Avantages

Our company has been using this for over 2 years now and it works great. Easy to use, yet functional.

Inconvénients

I have not run into any problems using it.