Avis clients sur TimeClock Plus

Avantages

I like the self-service feature of TimeClock Plus. All clocked hours are visible over the course of the pay period. Requests for punch adjustments are submitted through the software, as well as requests for use of vacation time, and reporting of sick time used. The software is linked to the workstation IP address, so punches can only be made while in attendance.

Inconvénients

Occassionally time punches are not logged the first click through. I always double check the daily log to ensure each punch is recorded, and sometimes have to click through a second time. If I get rushed and a punch isn't recorded, the approving manager is able to make adjustments.

Avantages

This is a great product. The user manual is excellent as well. In over 7 years I have only needed to call tech support once.

Inconvénients

For our assisted living communities, this has worked excellent.

Avantages

We struggled so much looking for solutions to keep attendance and track breaks, etc. We used several budget solutions that didn't work correctly. TCP was a game changer, it was a complete overhaul, it gave us the ability to keep track of many aspects of personnel attendance in each of our 11 locations.

Inconvénients

The onboarding was tedious and the learning curve was a bit higher than expected. Especially when you are dealing with so many employees.

Avantages

It is very easy for our employees to use as far as just clocking in and out. The mobile app is really helpful for our employees as well. As a Time Clock Plus manager, I appreciate the simplicity of it ... it makes it easier to train and encourage the use of it by our employees.

Inconvénients

Some things seem to require unnecessary steps... The split shift comes to mind, now... If I choose a segment to split, I obviously am requesting to SPLIT that segment, so why do I then have to click the .\. icon again to split it? and why do I need to put in a "Length" under the break column a half hour IS 30minutes... just seems redundant. And why then does that segment show in red and an automatic break deduction, when actually the break is the gap of time between the two segments I just created.

Little things like that become annoying over time. And really I guess there is no HUGE glaring thing that I dislike. And, to be fair, it could be that I havent learned all the ins and outs of it yet.

Avantages

I like how easy it is to use. I can clock in and out on a computer or phone. It is easy to log in and check my hours. It is easy for admin to go and edit my hours if I make a mistake, or am absent on a day.

Inconvénients

There is nothing I dislike. It would be nice if it integrated into payroll, so I could look up all payroll information, rather than just hours worked.

Avantages

I like how simple it is to clock in and out with the software

Inconvénients

Wish there were more features and options with the software

Avantages

- Easy to clock in and out. Most of the time.
- Ability to see leave request approval/declines is pretty nice.
- Sturdy piece of equipment.

Inconvénients

- Sometimes it lags when you're attempting to clock in for the day.

- It has a few bug that should be worked out, such as attempting to punch in too fast after a previous person punches out. I think overtime those will be ironed out.

Avantages

Ah the days of hourly employment. This system replaced a literal punch clock at my first job. Allowed for easy clocking in and out and all without the startling noise of punching in!

Inconvénients

We had issues using it to schedule time off. To be fair, that may have had more to do with how the system was implemented than its overall quality.

Avantages

This was a huge upgrade from using timesheets made in Excel. The reporting features are especially great.

Inconvénients

I heard the initial set up was kind of a headache. Once it was set up though, it’s been smooth sailing ever since.

Avantages

Time clock plus is very easy to use. Nice to be able to track your time as well as PTO accruals in the same place.

Inconvénients

Occasionally my PTO accruals has dropped off and I have had to have our HR department correct it.

Avantages

Ability for employees to connect remotely to check hours or request time off. Export features that speed up the work of payroll. Audit capabilities that track who made changes and when. Automated reports that send information to the right people at the right time. Web-based platform that allows for multiple clock-in points to reduce congestion around timeclock at sign-in and lunch time. Responsive Tech support reps that are well versed in the product and able to answer questions or explain features clearly. Ability to send a message from one place to every active employee for emergency notifications or updates.

Inconvénients

Extensive features that, while great, can be a bit confusing to navigate or find depending on how they are labeled.

Avantages

As an Administrator of the User side of the TC Plus application, I find that the "Copy" function of User Assignments is EXTREMELY helpful.
There are perhaps Hundreds of Property Settings that may be attributed to a User, particularly Supervisors & Managers.
When I add a Supervisor to an OU (Organizational Unit), I find the "Copy " Profile Assignments from a like Supervisor to be a valuable time-saving function.

Inconvénients

The nesting of various functions is non-intuitive. I recall the first time I attempted to change a Users Password, the difficulty in locating the Form Controls which managed this method were extremely confusion. Also, the "Search" method is a bit confusion, and is not Inherited by all forms as one would expect. Once on an Employee, clicking "Roles", for example, does not display the Roles the Employee has, but defaults to the Role settings within the Organization.

Avantages

Software is intuitive and easy to use. Every report that I need is already built in to the software. No need for custom report writing. The customer support is great. I am able to get questions answered right away and they even call back after a few days to follow up and make sure everything is working well. Well run company.

Inconvénients

The most recent software update moved around several options making the software not as easy to navigate. All functionality is still there, just harder to find having used the old version for several years. Also, the web based product is fairly slow at running reports that cover multiple months. Our company recently upgraded our internet connection which helped this problem.

Avantages

The program is amazing! It gives you the option to have multiple job codes for each employee. We calculate overtime based on a weighted rate and the TimeClock Plus system does that for you as well. The reports are great as well! I am able to print off reports showing the overtime and the different job codes. The system is very easy for employees to use as well. They are able to clock in/out with either the phone app,scanning their finger on the scanner located in the break room, or they can use a 4 digit code which is typically the last for of their social.

Inconvénients

I don't have any complaints. Other than the pricing is a little high, however, you get what you pay for and this system has been a great tool for our school district.

Avantages

Easy to use, I was able to setup the basics and import new hires easily into the software. Basic demographics of new employees is put into the system and then they are given a double-digit number to clock in and out of.

Inconvénients

If the employee has mistake when clocking in or out, we are not able to fix it right away. They need to contact our administrator and then we can make the changes. But this has caused problems because we have an employee who is worried about their hours and we are trying to serve our customers. Basically, if a problem arises when punching in/out it disrupts the current work flow.

Avantages

From an adminstrative standpoint we find The software flexible and easy to use, reports and data export to our payroll service works great. Managers can easily correct punch issues, etc.

From a user perspective the software has been fine. Easy for our employees to clock in and out. The software and physical time clocks are straight forward.

From an I.T. perspective the software is ready to setup and admin, especially for a local install type package. Setup the server, database, shares and then install at the workstations. Easy install, reboot usually not necessary.

Inconvénients

Our only real complaint is an I.T. issue. Backups are a very manual process. Easy to do but no automation with fail/success reporting. It is using a MS SQL express db so we were able to add that to our existing backup system with little trouble.

Avantages

The most thing I like about this software is how much it offers. We use to use paper time sheets, therefore , being about to track real time is an update. In addition, I really like how we can set schedule to make sure employees aren't coming in early just to gain overtime.

Inconvénients

Depending on how much your company does, it can be a pain to set up. For example, I realized after I already started you needed to do certain things first to make it easier on setting it up. Once I discovered this, I deleted everything I did to start over. It would have been nice to know where to start when setting everything up.

Avantages

Priced very competitively compared to the other big name in time clock software and has handled all of our organizations needs. It keeps up with accruals, vacation, sick, and can also be customized to keep track of specific tasks. We just needed something basic for the ins and outs and vacation/sick and this is perfect, but also gives us the ability to do more if needed. Paired this up with the biometric time clock and we were up and running in a very short amount of time. We are uploading the data into our ERP and it has saved our payroll department hours of time.

Inconvénients

Nothing really off the top of my head. We are using an excel spreadsheet with a macro to import our data into our ERP, but it works.

Avantages

As a user of this product, I liked the ease of clocking in and out, changing the job code from class time to bus driving, and requesting time off with the option of needing a substitute.
As an administrator/payroll, I like the ease of checking/managing time for employees and printing time-sheets at the end of the month for payroll purposes. Assistance with problems from TimeClock Plus has improved over the last year.

Inconvénients

As an administrator/payroll, I have had difficulty in setting lunch breaks and assigning the options for new teachers to request a substitute. I have not always had the assistance from TimeClock Plus to resolve issues. I would prefer to have an easy-to-use guide that I could refer to when needed.

Avantages

We like the easy of use in TimeClock. The HR department can find the information they need easily and our teachers are able to navigate around the parts they need without instructions or assistance. We recently moved to the cloud based option to ensure better protection from web threats. The process was easy and quick.

Inconvénients

The only complaint I’ve heard is that the cursor doesn’t return to the is area when someone clicks in. This makes the next user have to place the cursor in the correct place. A simple tab will place it correctly and most users now automatically do that for the next user.

Avantages

TimeClock Plus is beyond easy to use. The system automatically calculates your time, deducts lunch breaks, and even allows superiors and subordinates to communicate via time approval/denial messages.

Inconvénients

Sometimes the time clock requests for sick, vacation, personal days, etc. are sent to the head administrator's spam folder, which can leave the employee wondering if their request was submitted correctly. Employees cannot clock in or out when off the company's network. This becomes a pain when staff members are traveling for work.

Avantages

The system is easy to use and has some great easy ways to track employees. I can see at a glance if people are absent, late or missed a punch. It also integrates with my payroll software which really streamlines the process and removes the margin of data entry errors.

Inconvénients

It would be great to have some other employee scheduling options rather than just by individual employee.

Avantages

The ease of use is a great pro. Managers catch on quickly. Easy to fix when people forget to clock in and out. The reports are a great asset and being able to narrow things down by job code is a great plus.

Inconvénients

I cannot figure out how to round the time. This would help greatly. If someone worked 2 hours and 13 minutes, I need it to round, in this case to 2.25 hours. I have gone through the manual and searched through the site and cannot find this as an option. I see it mentioned but no instructions on how to do this.

Avantages

The ease of use for our employees, the integration into our financial software, the integration of our substitute system into TimeClock Plus and the setup of any employee and their job codes.

Inconvénients

We do not track our absences in TimeClock Plus but we move them into TCP to be able to pay overtime, etc. correctly and I would like to be able to look at the errors without having to dig through all the absences that are showing up as errors.

Avantages

The software allows for more accountability on the employees end. Tracking hours worked is very important and going from paper to electronic time keeping leaves very little room for error. I couldn't be more pleased with the product.

Inconvénients

Sometimes can be hard to understand the technology piece of it when setting up, but once everything is in place it pretty much runs itself!