TimeClock Plus

Logiciel de gestion du temps et des présences basé sur le cloud

Note globale

4,4 /5
(191)
Rapport qualité-prix
4,1/5
Fonctionnalités
4,2/5
Simplicité d'utilisation
4,2/5
Support client
4,2/5

88%
des utilisateurs recommandent cette application
Classer par

191 avis

Marie
Note globale
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

My Time Clock Plus Review

Publié le 09/12/2020

I use it everyday and it is quick and easy to keep track of my time at work.

Avantages

I like how easy it is to use. I can clock in and out on a computer or phone. It is easy to log in and check my hours. It is easy for admin to go and edit my hours if I make a mistake, or am absent on a day.

Inconvénients

There is nothing I dislike. It would be nice if it integrated into payroll, so I could look up all payroll information, rather than just hours worked.

Sam
Note globale
  • Secteur d'activité : Machines
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great for a small business

Publié le 18/07/2019

We went from collecting time data from hand made notes to this software. It was very inexpensive to purchase, did not require hardware, and has been working great. This has saved our company 8 hours a pay period being able to import time data directly into Quickbooks and process payroll very quickly. It has also saved many hours of reentry and reduced errors as well. Overall we are very happy with the product.

Avantages

Software is intuitive and easy to use. Every report that I need is already built in to the software. No need for custom report writing. The customer support is great. I am able to get questions answered right away and they even call back after a few days to follow up and make sure everything is working well. Well run company.

Inconvénients

The most recent software update moved around several options making the software not as easy to navigate. All functionality is still there, just harder to find having used the old version for several years. Also, the web based product is fairly slow at running reports that cover multiple months. Our company recently upgraded our internet connection which helped this problem.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Good

Publié le 15/03/2019

Avantages

It is very user friendly, easy to train new users.

Inconvénients

When you have a large group, looking at Group Hours is very tedious. We have about 1500 users and it takes so long to load the group hours for the whole company. I have to break it down by school and do one at a time to save time. If you do bring everyone up, going from page to page is very slow.

Réponse de TCP Traduire en Français

We are happy to hear you appreciate the ease of use our software provides for your employees. We've built TimeClock Plus to incorporate an intuitive user experience and hope you enjoy it. We are however sorry to hear that you've had problems with our Group Hours tool. Our tools are used by 60,000+ customers, so we're confident we can resolve your issue. Please call or email our support team for additional assistance at support@timeclockplus.com, or enter a ticket at https://timeclockplus.force.com/TCPSupport. They can gladly give you tips on how to improve your experience with our Group Hours tool.

Thank you for being part of our TimeClock Plus Community.

BELINDA
Note globale
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

TimeClock Plus for Public Schools

Publié le 22/03/2019

Avantages

As a user of this product, I liked the ease of clocking in and out, changing the job code from class time to bus driving, and requesting time off with the option of needing a substitute.
As an administrator/payroll, I like the ease of checking/managing time for employees and printing time-sheets at the end of the month for payroll purposes. Assistance with problems from TimeClock Plus has improved over the last year.

Inconvénients

As an administrator/payroll, I have had difficulty in setting lunch breaks and assigning the options for new teachers to request a substitute. I have not always had the assistance from TimeClock Plus to resolve issues. I would prefer to have an easy-to-use guide that I could refer to when needed.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Télécommunications
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Comprehensive Software

Publié le 29/12/2020

TCP has everything we need from a Human Resources aspect to payroll. It keeps track of everything, and helps team leaders manage their teams better, quicker and with less time loss.

Avantages

We struggled so much looking for solutions to keep attendance and track breaks, etc. We used several budget solutions that didn't work correctly. TCP was a game changer, it was a complete overhaul, it gave us the ability to keep track of many aspects of personnel attendance in each of our 11 locations.

Inconvénients

The onboarding was tedious and the learning curve was a bit higher than expected. Especially when you are dealing with so many employees.

Joan
Note globale
  • Secteur d'activité : Cabinets médicaux
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

TimeClock Plus is easy to use software, they are great to work with and it integrates with my...

Publié le 07/05/2018

I have used TimeClock Plus for years. Just recently we updated the software and they have made some great changes. It is easy to navigate through. I can call anytime with any questions and they help me. I love that it integrates with my payroll software. This was really one of the biggest requests that I had. It really streamlines the payroll process.

Avantages

The system is easy to use and has some great easy ways to track employees. I can see at a glance if people are absent, late or missed a punch. It also integrates with my payroll software which really streamlines the process and removes the margin of data entry errors.

Inconvénients

It would be great to have some other employee scheduling options rather than just by individual employee.

Larry
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Timeclock made easy

Publié le 08/08/2018

Moved from a local version to the cloud several years ago, it cant get any easier, when you export to Quickbooks it done in seconds, i then review the data make any necessary changes and submit my payroll by direct deposit. EASY!

Avantages

I love this cloud based timeclock, it allows all my employees to clock in and out at thier computer, smart phones or tablet. I exports to Quickbooks and works flawlessly. It also give you a place to conduct and store review information. It will do biometric login or simple login. Works great!

Inconvénients

Well i was going to say if the internet is down your down, however it will allow clok ins and out and when the net comes back it syncs the data.

Kia
Note globale
  • Secteur d'activité : Agriculture
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Great Product!

Publié le 02/04/2019

Avantages

I love that this product allowed us to do our shift differentials automatically. We have quite complex payroll with how we pay our variable hour employees. This was the only software that worked the closest to what we needed.

Inconvénients

I wish they were a little more flexible on custom needs. I also wish they had a little more documentation on what each of the buttons and checkboxes do.

Lisa
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

Quiet Competence

Publié le 29/03/2019

TimeClock Plus allows us to track staff hours for payroll & wage/hour compliance. It is a quality product that needs little maintenance and when the day is already busy - to know this will be working seamlessly is important.

Avantages

Reasonable price; quality product -- works quietly in the background without a lot of maintenance.

Inconvénients

I would like it to track staff competencies, training, etc. I would like an expanded version.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

Easy Tool for Employees

Publié le 16/01/2019

My employer uses TimeClock Plus to keep track of everyone in our business. It is a simple way for us to request leave, enter time, and keep track of leave accrued. We went to TimeClock Plus from printed, handwritten spreadsheets. TCP has been a lifesaver!

Avantages

TimeClock Plus makes it super simple for us to enter our time worked as well as keep track of leave earned. It is incredibly user-friendly and I love using it every day.

Inconvénients

Working mainly from an employee standpoint (rather than a manger or an admin), I have no issues with the program.

Gary
Note globale
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Best Decision We Made for Time/Attendance/Payroll Management

Publié le 09/02/2021

TCP reduced payroll processing from 4 days to 2 hours. It also freed up 60% of the time bookkeepers were dedicating to payroll at individual schools/departments to dedicate to other tasks.

Avantages

The seamless integration with our payroll software; the ease in fully automating ALL manual, paper-based time/attendance/payroll processes; the ease of detail reporting; the EXCEPTIONAL customer support; the ease of use for employees and managers; the accuracy in maintaining federal and state compliance; the management of COVID-19 related matters; the ability to track FFCRA, FMLA, and other compliance tracking; the management of the company and care it provides to customers; and the knowledge base of the support team and resources available for users.

Inconvénients

There is nothing I do not like about TCP. I submitted several requests for enhancement to company readily designed and implemented.

Cory
Note globale
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Look somewhere else - all about the money.

Publié le 29/04/2022

We have used TCP for around 6 years. We initially had 17 employees and were happy with the software. Upon learning that the software is a contract for the quantity of employees you sign up for a year without changing, and payment up front, I noticed they just pull the money out before you have a chance to make any changes to the quantity of users. Then, you are stuck for another year paying the higher price. This has gone on for three years and they keep signing up and pulling out the cost for 17 users. This is after I told them I only have three employees. It was noted on the invoice from a year ago and they still charged me for another 17 employees at around $700+. They are crooks and need to help the customer, not screw them over for their own profits.

Avantages

Initially, it worked as it should...then was too expensive with no way of getting out of the contract.

Inconvénients

The support is abysmal. They don't care about anything but their money.

Monique
Note globale
  • Secteur d'activité : Relations gouvernementales
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

User Friendly TimeClock

Publié le 31/12/2019

My overall experience with TimeClock Plus has been awesome. My staff members can easily log their hours, request time off, and even track the type of leave they are requesting (i.e. personal, vacation, etc).

Avantages

TimeClock Plus is beyond easy to use. The system automatically calculates your time, deducts lunch breaks, and even allows superiors and subordinates to communicate via time approval/denial messages.

Inconvénients

Sometimes the time clock requests for sick, vacation, personal days, etc. are sent to the head administrator's spam folder, which can leave the employee wondering if their request was submitted correctly. Employees cannot clock in or out when off the company's network. This becomes a pain when staff members are traveling for work.

DEBI
Note globale
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

TimeClock Plus

Publié le 21/03/2019

TimeClock Plus saves a tremendous amount of time processing payroll monthly. I love and recommend TCP to everyone that I can. My husband's employer used it for their payroll based on my recommendation and it was a construction company.

Avantages

The ease of use for our employees, the integration into our financial software, the integration of our substitute system into TimeClock Plus and the setup of any employee and their job codes.

Inconvénients

We do not track our absences in TimeClock Plus but we move them into TCP to be able to pay overtime, etc. correctly and I would like to be able to look at the errors without having to dig through all the absences that are showing up as errors.

John
Note globale
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 3.0 /10

Lack of support for legacy versions

Publié le 22/03/2019

While we acknowledge that we are over due for upgrading to a newer version there are other larger issues that need attention first such as a new server , a better switch, etc. Therefore we need to continue using our current version. TimeClock Plus absolutely refuses to provide any kind of support or assistance. It has lead to us looking into possible new software providers. Very disappointing.

Avantages

TimeClock Plus performs all the functions that we need. The employees find it easy to use. No complicated instructions or training is required.

Inconvénients

Expensive to purchase or upgrade but not really far off the mark compared to other alternatives. All the various software packages I reviewed were expensive.

Lisa
Note globale
  • Secteur d'activité : Institutions religieuses
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Time Clock Plus

Publié le 16/10/2018

Time clock plus is easy to use for the hourly employees and keeps great records. It has many good reports and links well with the Shelby software we use.

Avantages

The software is easy to use and links well to our church software. It has everything we need and more for keeping track of employees work hours. It has many reports that are accurate and useful. It is easy to navigate through and the performance and speed is quick. The tech support is fast and they are able to easily direct you to a solution.

Inconvénients

There are way too many features that we don't need to use but that are available for those who do.

Aarice
Note globale
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Very User Friendly

Publié le 13/08/2019

I clock in/out about 6x a day using TCP. I really like it, before we utilized a Kronos sys that was really slow.

Avantages

I love that you can clock in without a password, it takes less than 30 seconds to use. I also like how you can file virtual tickets .

Inconvénients

I don't dislike anything about this software, although it could use some better graphics.

Amy
Note globale
  • Secteur d'activité : Ressources humaines
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

TCP

Publié le 10/12/2019

We have used TCP for the maintenance of our hourly employees and to monitor overtime hours and it has saved us a time. The application has so many resourceful reports that can be run also.

Avantages

I like that the software can be accessed from anywhere and is easily able to be set to your business needs.

Inconvénients

There are times when employees have trouble punching out due to the sensitivity. This can be changed but they still have issues at times.

Jennifer
Note globale
  • Secteur d'activité : Vétérinaire
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Excellent software and even better customer support

Publié le 25/03/2019

TimeClock Plus customer support reps have been absolutely amazing! I get through to someone promptly, get any issue I need resolved within a few minutes. On top of that, the rep is always very friendly and extremely personable. Overall stellar service! Can not praise enough

Avantages

It is easy to navigate even if you don't know much about the software.

Inconvénients

Sometimes the reporting aspect can be a bit confusing, but in defense I don't use it often so my unfamiliarity is really the main cause of that.

Dennis
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Cost Effective Solution

Publié le 15/03/2019

Overall we have a good experience with TCP and their customer support is very good.

Avantages

Good value to provide a time clock solution for employees. Can be purchased so we don't have to pay for it every year. Reasonably easy to deploy and maintain.

Inconvénients

Sometimes user clock-ins fail when using the mobile app or computer website to clock in or out. Seems to be random and we just correct as managers to complete the entry.

Jenny
Note globale
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 5.0 /10

A decent upgrade from our previous paper-and-pencil system

Publié le 09/11/2021

It's been a good experience but I'm certain there are better products available.

Avantages

Great interface for employees to request time off! The mobile app is very convenient for this and staff has been receptive to this new way of putting in requests.

Inconvénients

Since we are a school our leave runs on a fiscal year, rather than calendar year, which is apparently not compatible with TimeClock Plus. This has been VERY frustrating in trying to verify correct leave balances and leave taken school-year-to-date for over 100 employees.

Anna
Note globale
  • Secteur d'activité : Production alimentaire
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 8.0 /10

TCP

Publié le 18/03/2019

TCP has been a great way for us to track the location of our roving employees and make sure all of our sites are fully staffed.

Avantages

I like it's ease of use to our everyday employees that may not be as tech-savvy. It's pretty user friendly on the day to day level.

Inconvénients

You need a tutorial in pulling employee reports and getting the correct information you are looking for.

Lorie
Note globale
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Timeclock Plus

Publié le 15/03/2019

I have always had a positive experience with the software and customer support.

Avantages

I like that it is easy to use and has reports that can fit what I need.

Inconvénients

The feature that doens't let you see where the employee is when clocking in remotely. If they take off their location feature on their phone/tablet, we can't see where they are clocking in from.

Gary
Note globale
  • Secteur d'activité : Sécurité publique
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

Excellent Time Manager

Publié le 14/10/2019

lVery Good. Options for both management and employees east to use.

Avantages

Easy to use for employees, numerous options for time management and time clock management for both the Supervisors and Employees.

Inconvénients

Sometimes slow to use. On a few occasions software was slow to load or did not load at all. May have been a problem locally.

Patti
Note globale
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Headache no more

Publié le 15/03/2019

Time Clock Plus has been real good about working with us if we have a problem. They are wonderful people to work with!!

Avantages

I love the contract variance report so I can tell who is over their contract or not met their contract.

Inconvénients

When you have to "deselect" all before you can select the employee you are needing a report on.