Super bon service et logiciel tres performant
Equipe de suport formidable, Vous avez toujours été disponible pour nous aider et bien orienté nos recherche.
Le système est intuitif et fonctionne correctement, avec peu charge sur la télécom.
L'équiement ainsi que le logiciel nous a permis rapidement de localiser la source nos contrainte télécom. Durant tous le processus d'investigation l'équipe de support nous a été d'un grand dupport.
De nouveaux outils ce sont greffer à service de bse mais je n'ai pas eu encore la chance de les utiliser.
Un pacquet capture serait un bon outil à intégrer aux système.
Obkio Network Monitoring
We have used Obkio in a variety of situations, both for managed service customers as well as network assessment projects. Non technical users at sites are able to quickly install the physical sensors in their offices allowing rapid assessment of WAN performance. With a few sensors we were able to diagnose a complex VPN based WAN servicing 2000 independent offices. We also were able to assess issues in a traditional MPLS architecture and provide actionable measurements to the service provider. Throughout the deployment and analysis process we received excellent support from the Obkio team.
Obkio was very easy to deploy and use, provides detailed network performance visibility without needing access to network equipment.
There are very few things I don't like about Obkio, however since I need to fill in this field The only issue we've had is with cost, especially for a network with a larger number of sites. The growing feature set is improving the value proposition over time and it's easy to adjust the size of your deployment monthly based on your needs at a specific time.
Very helpful troubleshooting tool
Obkio has been part of multiple projects with us and their support team was always there to help and work odd cases with us.
Ease of access and lots of data to work with when troubleshooting a problematic network. The Obkio device integrates easily onto the customer network and provides instant reports.
Not a con but more of a feature request; Have a more graphical dashboard that can be installed in a support center environment that will instantly flag any issues and show them on screen.
Great product but needs a little bit of improvment
Obkio network performance
Great team to support us, and great tool to help us with our customers issues.
It's a great value to our proposition, to reassure customer on they network performance. It also gives Voysis the tools to find any problems that could impact voice quality.
Before the new product there was no solution for remote workers, but now with Pierre-Luc presentation we confident that we'll be able to pitch it on every call.
A tool that was missing before
Obkio helped us better understand the network bottlenecks our customers experienced. Now, we are able to pin-point the exact link that's causing issues. Even more, we can fix issues before the client calls us since we get alerts before the performance is too degraded. Overall, this is a perfect tool for any network engineers & VoIP technicians!
It's full of stats. You get instant alerts. They have public agents in the 3 biggest cloud providers at the moment (Azure, Google and AWS). They have hardware agents when needed. Oh, and they listen to the customer, which is awesome!
It is priced fairly low for the amount of features you get. Also, they are constantly working on making it better with more features and public agents.
Great bang for the buck
Works well for what we needed, does the proverbial job.
Easy to setup and implement, gives you basic site-to-site availability monitoring and graphs. Traceroutes are a nice to have for transient path changes too.
The ui is somewhat confusing at times. Often searching the right button to press to do what I need/want. No easy way to pause a node for a maintenance either.
The truth between the network and the app team
Amazing customer service
Instead of solving problems, we prevent them with Obkio. Truly a nice tool and a great time behind it.
The team behind Obkio is absolutely amazing and passionate about what they do. Whenever there's something different happening with our servers, they write an email to wave a flag and when we don't undserstand, they take time to explain the situation.
If there wasn't such a great customer service, I would find it a bit hard to navigate by myself on the website and to interprete the data, but it doesn't apply in this context since the team is always ready to help.
Easiest and most efficient network monitoring software
The software is very easy to deploy. The support is excellent, when we have questions or to help us as needed. The software is very well done and it quickly identifies network problems.
I don't really have a cons with the software, except that I would like it maybe a basic version so that I can deploy it to all my customers at our expense.
We love it
Great and easy to deploy tool for monitoring network
People at Obkio are always there, from the initial setup to the after-sale services. They are very proactive. I really appreciate.
I was able to set up a complete network monitoring from 3 datacenters and our HQ in less than 1 day with Obkio agents and monitoring app. With Obkio, we can now precisely observe and detail our network issues, and have a lot of information when comes the time to do overall reports on our uptime for our clients, and when discussing about network problems with our ISP.
Nothing for now, works perfectly! New features are coming and we are ready to try!
A very good product
It was a very interesting experience. I contacted with them and they responded all my questions and they are very open to comments.
It's very easy to implement and their team has a very good customer service.
For their domain it's very good. I think for my domain of research and work they need some more features.
The tool you need to have to be ahead of problems
Great team thst is big enough to deliver quality but still small enough to deliver that personal touch
Instananious value in getting a quick and clear view of problem areas on the network, internet service provider, managed service providers simply overlook.
Some refinment needs to be added to the alerting functions but this is a minimal thing that does not take away from the value of the product
Know your Network with Obkio! Great partnership awaits you!
Working with Obkio team is knowing that you are in the best hands. True experts that offer the best solutions for your infrastructure. Don't wait any longer. Contact them today!
Innovative, professional and easy to use!
I can't think of anything negative to say.