Avis clients sur MaintainX

MaintainX
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775 avis

- Secteur d'activité : Papier et produits forestiers
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
The only CMMS you should consider.
Publié le 15/08/2023
When we made the decision to choose MaintainX as our CMMS, our account manager was very thorough...
When we made the decision to choose MaintainX as our CMMS, our account manager was very thorough and helped us to be up and running in a matter of days. We were already gaining benefit after around a month of use. Admittedly the team at MaintainX shouldered a lot of the workload, but it really helped. This kind of support is what I suspect makes MaintainX such an easy choice. People couldn't quite believe how fast we were able to integrate.
Avantages
MaintainX has much to offer. If I were to nail it down to one thing, I would need to point out that the ease of use comes first and foremost. It is the one thing my team have all fed back as the major factor when picking it up for the first time.
Inconvénients
I don't want to seem negative, because overall, the system is phenomenal. If pressed, I would have to say that compatibility with other software could be better. This isn't really a fair criticism though, as the team are constantly updating the system.
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Joyful. A pleasure to use
Publié le 07/02/2025
Wonderful, So far the work flow has been flawless.
Wonderful, So far the work flow has been flawless.
Avantages
User friendly. I really love the app. Hope we're able to purchase it.
Inconvénients
Don't see any yet. Hope to never see one.
Alternatives envisagées
FMXPourquoi passer à MaintainX
The product is easier to use than fmx. Love it- Secteur d'activité : Vins et spiritueux
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Great Support when transitioning to digtal
Publié le 03/05/2024
"It's been a challenging journey, but most of the problems you are facing are due to the presence...
"It's been a challenging journey, but most of the problems you are facing are due to the presence of incorrect data. This is where our customer support team comes in. I hold regular meetings with them to ensure that we are all set for success. I do wish that the app had a more user-friendly interface, with visual aids and a search function similar to Google. However, I must say that it is a well-designed and forward-thinking product that will certainly enhance your overall efficiency."
Avantages
Great support and they are on the right path to have an front line first app
Inconvénients
The lack of customizations and the lack of levels of access and cost.
- Secteur d'activité : Énergies renouvelables et environnement
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
It was built for mobile. Love it.
Publié le 11/11/2024
Very smooth and clean. It was a easy migration to MaintainX from our old CMMS.
Very smooth and clean. It was a easy migration to MaintainX from our old CMMS.
Avantages
I like the ease of use for the handheld devices. My field staff are on their phones all day, and this is a natural integration.
Inconvénients
Some of the fields that are mapped within the app glitch sometimes. Need to refresh the page to get it to work.
Alternatives envisagées
UpKeepLogiciel antérieur
UpKeepPourquoi passer à MaintainX
MaintainX offered additional flexibility with integrating other platforms that our company was currently using.- Secteur d'activité : Production alimentaire
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
excellent software at a more than fair price
Publié le 03/02/2025
So far I have had a great overall experience with the software. It's user friendly and provides all...
So far I have had a great overall experience with the software. It's user friendly and provides all the tools to setup a very useful Maintenace program
Avantages
The MaintainX PC User interface is easy to navigate and the App just makes it simple for the maintenance staff.
Inconvénients
I have yet to find anything that I didn't care for in the software
- Secteur d'activité : Automobile
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
SUPERSTAR HWY 76
Publié le 03/02/2025
HELP ME MAKE SURE TO STAY ON MY HOURLY TASK
HELP ME MAKE SURE TO STAY ON MY HOURLY TASK
Avantages
VERY EASY AND CONVENIENT TO STAY ON TRACK WITH DUTIES
Inconvénients
EVERYTHING IS GREAT THERE ARE NO ISSUES WORKS PERFECTLY
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
general review from a Maintain X user
Publié le 06/01/2025
it is easy to navigate and has a very efficient support team.
it is easy to navigate and has a very efficient support team.
Avantages
user-friendly, and has browse and mobile app versions. Also easy to set up and implement in the company
Inconvénients
customization in templates and layouts, look forward to see more options in the future
- Secteur d'activité : Pétrole et énergies
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
MaintainX Is Awesome
Publié le 03/02/2025
10/10 would recommend to a friend as it is a useful tool and a great way to monitor and maintain...
10/10 would recommend to a friend as it is a useful tool and a great way to monitor and maintain equipment
Avantages
That it tracks our services on the units that we maintain for the client.
Inconvénients
It was a lot to take in all at once, creating triggers that worked and the waiting game was the one thing I found a bit frustrating, but it all ended up sorting itself out.
- Secteur d'activité : Automobile
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Robot tech.
Publié le 03/02/2025
It's good once you get use to using it..
It's good once you get use to using it..
Avantages
It keeps track of all of the information
Inconvénients
It's easier to do it on a computer then the I pad
- Secteur d'activité : Machines
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
FMI Building Innovation
Publié le 03/02/2025
Excellent Software to use. You can record and back track everything.
Excellent Software to use. You can record and back track everything.
Avantages
Been using MaintainX for nearly 2 years and it help us a lot with documenting everything in both production and engineering department
Inconvénients
Nothing, MaintainX is super user friendly software. Everyone needs to try it.
- Secteur d'activité : Automobile
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Maintain X is Great
Publié le 17/10/2024
I am very happy with Maintain X. It makes keeping track of everything so easy.
I am very happy with Maintain X. It makes keeping track of everything so easy.
Avantages
Easy to navigate, easy to keep track of all work done and needing to be done.
Inconvénients
I would like for a completed work order to show up on the day it was completed instead of the day it was made.
- Secteur d'activité : Automatisation industrielle
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
MaintainX is great!
Publié le 17/10/2024
My company has been using MaintainX for about 1 year and being able to utilize the reporting aspect...
My company has been using MaintainX for about 1 year and being able to utilize the reporting aspect have been able to cut back on our reactive work by around 20%.
Avantages
Customer Support is exceptional. The ease of navigation and very easy to operate the system. Very user friendly!
Inconvénients
not able to easily customize access between different employees
Alternatives envisagées
Asset EssentialsPourquoi choisir MaintainX
needed more functionality and to be able to see multiple locationsPourquoi passer à MaintainX
MaintainX seemed to operate smoother and fit our needs better- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
The most user friendly and modern platform to date
Publié le 20/09/2024
Overall MaintainX has been working well. My technicians have picked it up quickly and the migration...
Overall MaintainX has been working well. My technicians have picked it up quickly and the migration from our old system went well enough. The team is receptive to feedback and improvements to the platform as well.
Avantages
User friendliness and mobile app are by far the best on the market. My technicians were able to pick it up and run with it with little training. That is how easy it is to use.
Inconvénients
Although cheaper than other CMMS systems out there, there are a few missing features that we would like to get added. Floating PM's should be a standard and not require extra implementation. I know the team is working on this. The purchase order module is fairly basic and doesn't directly talk to work orders.
It makes adding service calls by vendors take a little longer due to extra steps to add their costs to a work order and ultimately to an asset.
Alternatives envisagées
Limble CMMSPourquoi choisir MaintainX
The cost of Accruent's Maintenance Connection was becoming too much. The interface was old and slow and the down time lately was becoming an issue. I have techs working 24/7. I need a platform that works.Logiciel antérieur
Maintenance ConnectionPourquoi passer à MaintainX
Limble was missing features we use everyday.- Secteur d'activité : Eau/gaz/électricité
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Upgraded from Excel
Publié le 06/09/2024
Our experience has been wonderful! Our customer success manager [sensitive content hidden] has been...
Our experience has been wonderful! Our customer success manager [sensitive content hidden] has been amazing. She is quick to answer any questions or jump on a meeting to walk us through something that is new to us. I would recommend MaintainX a thousand times over.
Avantages
MaintainX has allowed us to better track our assets and our preventative maintenance. We have gotten rid of our outdated Excel sheets and upgraded to a system that keeps track of everything for us and reminds us when we have missed something. MaintainX has cut down on our data entry time as everything only needs entered once and not new every year.
Inconvénients
We've had MaintainX for over 6 months now and have yet to find a con.
Pourquoi choisir MaintainX
Too out dated and hard to use, with a ton of data entry that was very time consuming.Logiciel antérieur
Microsoft ExcelPourquoi passer à MaintainX
MaintainX's ease of use and the ease of implementation far out shined all the others that we looked at.- Secteur d'activité : Production alimentaire
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
MaintainX Is a Must Have
Publié le 19/11/2024
I have had nothing but good experiences with MaintainX over the past 2 years. I was thrown into...
I have had nothing but good experiences with MaintainX over the past 2 years. I was thrown into using the software on day 1 and developing our parts inventory. It was not difficult to learn or execute.
Avantages
I like the ow user friendly the platform is as well as how quickly and thoroughly the account rep responds to questions we may have.
Inconvénients
The price is a little steep but we received a discount for our last contract. Other than that, no cons.
Alternatives envisagées
FiixPourquoi passer à MaintainX
The platform seemed more user friendly and aesthetically pleasing.- Secteur d'activité : Eau/gaz/électricité
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great streamlined program
Publié le 20/11/2024
We have had a great experience with the program. I would love it if adding a new user it automatica...
We have had a great experience with the program. I would love it if adding a new user it automatically went to a requestor vs automatically wanting to add them as an admin. We have had times when we accidentally tossed someone in the wrong category resulting in charges we didn't need.
Avantages
the ease of use including the optional phone app!
Inconvénients
we find the reporting side to be a little bit clunky but have had wonderful customer service in troubleshooting!
- Secteur d'activité : Agriculture
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
MaintainX makes organizing and showing corrective actions for inspections easy!
Publié le 10/06/2024
Overall MaintainX has helped keep our managers and operators on task with what needs to be done and...
Overall MaintainX has helped keep our managers and operators on task with what needs to be done and when.
Avantages
It automatically creates corrective action work orders for items that need correction.
Inconvénients
The lack of being able to get alerts for work orders that are due.
Alternatives envisagées
Limble CMMSPourquoi passer à MaintainX
It looked like it was easier to use both on the desktop and phone.- Secteur d'activité : Automobile
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
If Google Created a CMMS system, This is it!
Publié le 21/11/2024
Overall, very positive. It's solved masses of issues for us. I like all of the functionality. It's...
Overall, very positive. It's solved masses of issues for us. I like all of the functionality. It's nice to have work orders, jobs, reports, assets, vendors and parts all on one platform.
Avantages
Very easy system to use and get used to. Lots of features, plenty for everyone. Very powerful tool with frequent use. But most importantly, it's well supported.
Inconvénients
Some of the automated features don't seem to be accurate at times. Can be hard to get your head around an issue on the reporting side. Sometimes don't trust the reports.
I think the export work orders and data function could be better.
- Secteur d'activité : Verre, céramique et béton
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Everything I need in one place
Publié le 09/05/2024
I've been an industrial mechanic for over 25 years.
I've worked with shelves of parts catalogs...
I've been an industrial mechanic for over 25 years.
I've worked with shelves of parts catalogs with phone numbers and names scribbled on them, with faded faxes, photocopies and breakdowns stapled to the covers or stuffed into binders with manuals with missing pages. Spreadsheets with lines and lines of parts numbers and costs, inspection paper sheets covered in dirt and grease, static-y two-way radios for site equipment service calls, drawers full of half-used PO books with conflicting numbers that mean nothing (I can use YYYYMMDD-HHMM as my PO numbers now!)
And that was the trade life. Now there's MaintainX. ALL OF THAT in one easy to find place, at your desk or on your phone.
The job is still challenging. But MaintainX makes it easier.
Avantages
It links suppliers to POs to spare parts inventory, which links to the assets, which links to inspections, which links to downtime tracking, which links to the mobile app so operators can call for service and automatically leave a record of it on the asset in question...
Inconvénients
Seriously, the only thing that irks me a bit is when I order parts or supplies that have more than two decimal places in the cost. And I hear they're working on that ;-).
- Secteur d'activité : Énergies renouvelables et environnement
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Simplicity Through MaintainX
Publié le 21/06/2024
Avantages
I really enjoy the simple user interface and the ability to customize reports, views, and settings. The instant feedback on work orders and field team progress is very helpful. I especially like working with the MaintainX team, they have been a pleasure to work with throughout the years! They've worked hard to bring out features as quickly as they can and really worked to develop an amazing platform.
Inconvénients
There are some limitations with managing inventory in multiple stock locations. The parts management system didn't fit our use case super well and we found it difficult to fully utilize. I do wish the platform could just do more things in general, which I know they're working on, but it's hard to have a one-size fits all and that's okay.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Streamlining Operations with MaintainX: A Game-Changer.
Publié le 22/05/2024
Experience has been exceptionally positive. The software has sexlessly integrated our daily...
Experience has been exceptionally positive. The software has sexlessly integrated our daily operations, making it more efficient and facilitating communication across all levels of our company. Its impact on our workflow has been profoundly beneficial, helping us maintain and even exceed our high standards of service and property upkeep.
Avantages
Intuitive interface, real-time updates, mobile accessibility and comprehensive reporting.
Inconvénients
Learning curve for some features and cost considerations. While our focus is long term, we are still a small company and similar companies might find it less cost-effective.
- Secteur d'activité : Construction
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
High School Rennovation/Addition
Publié le 28/05/2024
Avantages
I like that it is user friendly. We have a unique situation where we have turned over parts of a school and are still in site building new areas. MaintainX has allowed us to field maintenance requests from teachers for the entire school and it allows us to determine if it is new construction (contractor issue) or existing areas (school maintenance issue). Before MaintainX we were getting phone calls about the issues and now every teacher has access to MaintainX to submit a work order that we can track and get fixed without a middle man.
Inconvénients
I wish that I could get a PDF print out of filtered work orders that has the description of the work order. There is a summary printout now but it only shows the title. I wish it were to show the entire work order, or at least the description/comments.
- Secteur d'activité : Équipements publics
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Great platform that can help any company
Publié le 26/11/2024
They have been great with customer support and has helped out company a lot
They have been great with customer support and has helped out company a lot
Avantages
The ease of use on the app to complete daily work orders
Inconvénients
Creating work orders that are (outside) the norm and comlex
- Secteur d'activité : Pétrole et énergies
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 3.0 /10
Maintain X
Publié le 19/11/2024
Excellent learning experience of a new platform for inventory and jobs.
Excellent learning experience of a new platform for inventory and jobs.
Avantages
Ease of use and saving trees . Electronic upkeep and hard drives are better than rows of filing cabinets
Inconvénients
The learning curve. And getting everyone on board. There are some that just don’t want to do leaving it more difficult for others but still manageable
- Secteur d'activité : Immobilier commercial
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
The best management program.
Publié le 12/08/2024
It is easily accessible, user-friendly, and reduces your workload, and your work is more efficient...
It is easily accessible, user-friendly, and reduces your workload, and your work is more efficient and organised.
Avantages
MaintainX can be accessible on mobile and desktop at all times. You are not bound to long hours of admin responsibilities. You can share and be updated every day.
Inconvénients
I am happy with MaintainX overall but for improvement purposes:
I would add a section in the report export section - Work Orders to include in this date range and add comments in the data range of the report.
Add a section to export only done work orders or due work orders separately.
Add a section to download the Report on a mobile device.