Avis clients sur Trainual
Trainual
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466 avis
- Secteur d'activité : Services financiers
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 7.0 /10
Decouverte
Publié le 30/10/2023
Classé bien
Classé bien
Avantages
Ce logiciel sert d'outil d'intégration dans les activités permet de faire les cours en ligne
Inconvénients
Le logiciel est cher pour l'abonnement difficultés de retrouver les cours
Réponse de Trainual
Thanks for the honesty here, Jose! Would love to chat with you about this. Feel free to reach out to our team so we can ensure you're getting the most out of Trainual.
- Secteur d'activité : Design
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant Essai gratuit
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Logiciel de cours en ligne
Publié le 18/10/2023
Avantages
C'est un logiciel très efficace et facile à utiliser. Il m'a beaucoup faciliter la tâche.
Inconvénients
Pour ma part je n'ai pas trouvé un inconvénients a ce logiciel.j'assimile mieux. Je le recommande à tous
Réponse de Trainual
Thanks so much for the review, Charlaine! Can't thank you enough for championing Trainual.
- Secteur d'activité : Mode et vêtements
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant Essai gratuit
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Logiciel de gestion
Publié le 14/10/2023
Avantages
Logiciel de formation qui est une plateforme de transfert de connaissance . Tous les processus pour tous les rôles et responsabilités de l'entreprise sont documentés.
Inconvénients
Il n'y a pas d'inconvénients détectés à ce logiciel.
Réponse de Trainual
Thanks for sharing your feedback, Codjo!
- Secteur d'activité : Internet
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant Essai gratuit
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Logiciel de formation
Publié le 14/09/2023
Avantages
C'est très efficace et très fiable pour l'utilisation.
Inconvénients
Je n'ai aucun problème avec ce logiciel.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Amazing Service
Publié le 09/08/2021
It's been effective in keeping all info gathered in one location and making it easily accessible &...
It's been effective in keeping all info gathered in one location and making it easily accessible & easy to train new people.
Avantages
I love how easy it is to use and stay organized and help others get trained.
Inconvénients
I wish there was a search bar that when a keyword was input, it would show exactly where in the modules that keyword shows up in a list. That would be super helpful in updating old information once it's not relevant rather than having to go through all modules to see where information may be outdated.
Alternatives envisagées
BasecampPourquoi passer à Trainual
We also use Basecamp, but are hoping to ease out of it eventually.- Secteur d'activité : Immobilier
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Company Content That's Easy, Fun, and Powerful
Publié le 15/05/2024
Avantages
The platform is extremely user friendly and engaging. Writing procedures for a company usually takes a ton of time and energy and isn't "fun" but with this platform, I actually want to come back and keep working. The AI features for general policies makes creating content SO easy and the support from the Trainual staff is above par.
Inconvénients
I don't have a single dislike at the moment, and that's really saying something!!
Alternatives envisagées
WhaleRéponse de Trainual
Wow, we're absolutely stoked to hear your feedback! It's incredible that you're finding Trainual not just powerful, but actually fun to use. We totally get that creating company procedures can be a drag, so we're over the moon that our platform has you excited to keep working on it.
Your shout-out to our AI features and support team has us grinning from ear to ear. We're all about making your life easier and it sounds like we're hitting the mark!
The fact that you don't have a single dislike? That's incredible to hear! We're always pushing to improve, so if anything ever pops up, don't hesitate to let us know.
Thanks for this awesome review - you've made our day! Thanks for being part of Trainual!
- Secteur d'activité : Biens de consommation
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Trainual Review
Publié le 04/03/2023
My overall experience with Trainual is a positive one where I have recommended it to a few of my...
My overall experience with Trainual is a positive one where I have recommended it to a few of my friends and assisted them with there setups
Avantages
The things I like most for this product how easy it is to use, Easy to keep track of your company and their progress in their training, and how easy it is to assign training to your staff in different departments
Inconvénients
what do I like the least about trainaul, how hard it is to fine turn your details once published
Réponse de Trainual
Hey Adam! ���� We're so glad to hear Trainual makes it easy to train and manage team learning! More coming to the content editor - stay tuned. ���� Thank you for sharing your review. ����
- Secteur d'activité : Construction
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Great but not for us
Publié le 07/03/2024
I thoroughly enjoyed Trainual. I loved the fact that you can have it on phones and you can search....
I thoroughly enjoyed Trainual. I loved the fact that you can have it on phones and you can search. However, as we started to use it more and more, it because "too much" and we prefer a much simpler approach to organizing our systems. It's great software but a bit much for us.
Avantages
The best part about Trainual for us was the ability to have it on the our employees phones and can easily search for topics.
Inconvénients
I didn't like the organizational format of the software. Nothing wrong with it but it was just too much for what we needed and it became a little bit of a pain. Personal preference only.
Réponse de Trainual
Appreciate the honesty, Jesus! If you ever decide to give us another go, we have success coaches who can help you to streamline your systems and use only the features that make sense for your simplified approach. If your biz grows and you find you're in need of our product again, we'll be here to make sure you get off on the best foot. Thanks so much for the 4.7 star review!
- Secteur d'activité : Design
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Work place Trainual guide
Publié le 01/03/2024
been a good work tool to teach and learn collectively remote and in office
been a good work tool to teach and learn collectively remote and in office
Avantages
the ease of learning through visual and audio guidance at the computer, can replay when needed a refresher course.
Inconvénients
Feeling like we are being monitored when using, getting reminders to watch videos we have not reviewed yet.
Réponse de Trainual
Dynamic learning is what we're all about - glad you're enjoying it too. Highly encourage you to reach out to your leadership team to improve the experience on tracking progress. Thanks so much for sharing your feedback - appreciate you!
- Secteur d'activité : Matériel informatique
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
A great tool to get started!
Publié le 06/03/2024
Avantages
I have thoroughly enjoyed how easy it is to use Trainual, especially as a first step towards implementing a formal knowledge base. It was easy to set up a system within Trainual and make it your own!
Inconvénients
The only thing that makes Trainual a bit difficult is getting used to certain features and then they are changed or removed. Typically, this is to enhance those features and make them easier to use, but sometimes it comes without warning. Other than that, it is a great product!
Réponse de Trainual
Appreciate the positive review, Elsa! We hear you on better comms, and we're actively making big improvements there. Thanks for taking the time to share your feedback.
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Love how clean & easy trainual is!
Publié le 13/08/2024
Avantages
I love that is show my progress and what is left to complete.
Inconvénients
I haven't found anything that I don't like about Trainual.
Réponse de Trainual
Thank you for your wonderful feedback, Megan! We’re jazzed to hear that you love how clean and easy Trainual is to use, and that the progress tracking feature is helpful for you.
It's fantastic to know that you haven’t encountered anything you dislike about the platform. Your positive experience means a lot to us!
If you ever have any suggestions for enhancements or features you’d like to see, please feel free to share!
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Trainual works!
Publié le 01/03/2024
Trainual has helped our company organize our training and made training more accessible for our...
Trainual has helped our company organize our training and made training more accessible for our employees.
Avantages
Being able to organize our training processes in one place. That employees can access at any time, from any place.
Inconvénients
No built in translator for building content in spanish.
Réponse de Trainual
Thanks, Joe! Stoked to hear that your team appreciates a one-stop-shop for organized training. Noted on the need for translation - I'll pass that along. Grateful for your feedback.
- Secteur d'activité : Biens de consommation
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
Great SOP platform
Publié le 11/03/2024
Avantages
Easy to use and deploy. It is flexible yet simple to use.
Inconvénients
It was hard to picture the whole outlay will be like. I would like to have a system chart that I can set up initially before I set out putting up SOP.
Réponse de Trainual
Appreciate you, Woosup! I think you're going to be excited for what's coming. ;) Keep an eye out - and thanks for the review.
- Secteur d'activité : Organisme social ou civique
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
Great format lots of room for customization
Publié le 06/03/2024
Avantages
I like that you can customize so many different aspects of the training to really suit your needs.
Inconvénients
I dislike that you can’t add quizzes and tests in the middle of sections. The ability to, at a later date , add a quiz when you have realized that it is needed would be a great feature.
Réponse de Trainual
Hey, Josh! Thanks for sharing. I'm a bit confused by your feedback and definitely want to help here! You can add Tests in between Topics in current state. You can also come back and add tests at any time after the content goes live. You can even use our new AI test question generator to do it for you. Sounds like you might benefit from a chat with our team on this feature. We'd love to show you how to do these things! Feel free to reach out. Thanks again for the positive review.
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Great tool for growing companies
Publié le 15/08/2023
Avantages
I cannot recommend Trainual enough. As a company, we started using Trainual when we were around 50 employees. Two years later, the size has doubled. Having our processes documented neatly in one place has been invaluable and has made the process of onboarding and training new hires seamless. In addition to using it for new hires, it's a useful tool for seasoned employees to refer to when a question regarding a process arises. (The search bar is great!) Trainual holds the online copy of our Employee Handbook, meeting notes for different departments, SOPs, and much more. We appreciate the public share feature, which allows you to share a subject via a link with those who do not have a Trainual account.
Inconvénients
A feature that was requested by one of our team members is an audio version of Trainual for those who are dyslexic.
- Secteur d'activité : Internet
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les mois pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
The best platform for onboarding sessions
Publié le 30/10/2023
Apart from all the help we get with our onboarding process, one thing that I love about Trainual is...
Apart from all the help we get with our onboarding process, one thing that I love about Trainual is their newsletter. I'm always excited to read the next one and be inspired by what they bring to us. We have even implemented some processes based on what they recommended in these newsletters or got inspired from their own documentation to create some sections of our own. Thanks a lot, Trainual!
Avantages
The product is straightforward to use and has a great UI design. It helps us do our onboarding process much faster than we used to have them.
Inconvénients
I haven't had any issues with the features I've used. :) Sometimes, the filters act up a bit, but I think of that mainly being my fault, haha
Réponse de Trainual
Wow, thanks Grazi! You're the best! So happy we could save you some time and create great experiences for your new hires. Always send us a quick chat message if there are issues you encounter with filtering. We'd be happy to investigate and put a stop to that.
- Secteur d'activité : Construction
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Our review of Trainual
Publié le 08/11/2023
Avantages
I like how trainual organizes all of our training material. We have an expensive onboarding and in house training program and Trainual helps guide new employees through the first few months of their employments.
Inconvénients
We seem to get employees assigned to subjects that they don't necessarily have to complete. So figuring out how to organize our roles and content has been a little confusing.
Réponse de Trainual
Thanks for sharing your experience, Kyla! We'd love to help you tighten up your assigned content, just shoot us an email or chat support. We have several new features (like Groups and Permissions changes) that can really freshen this experience and make it more effective. Talk soon! Thanks again!
- Secteur d'activité : Ressources humaines
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
Great Resource for Training
Publié le 11/05/2023
The biggest business problem solved with using Trainual is outdated processes and procedures being...
The biggest business problem solved with using Trainual is outdated processes and procedures being used and "passed around" due to hard copies being saved. These hard copies would sometimes have hand written notes by team members of when the processes changes, but would be hard to follow. With Trainual, we are able to keep everything up to date quickly.
Avantages
Trainual's ease of searching and editing as an administrator is one of my favorite features. To be able to search for any subject, topic, test, etc. and find all associated trainings and topics with that field is amazing. This is a time saver when trying to help my team.Being able to edit an existing topic and training and have it instantly available to my team is another key feature when our processes change. This has helped with any outdated information that a team member could have had with hardcopies of training material.
Inconvénients
In some instances, if a member does not have the proper access, they are unable to see all available topics when they search. It takes an administrator to search and assign the topic or show the team member the material.It can be time consuming to get everything in to Trainual, at first. Once everything is documented, though, it is easier to keep updated.
Réponse de Trainual
Hey, Trezlynn! Thanks so much for sharing your review. So awesome to hear that you're keeping those Payroll processes alive and well... well documented and up to date, that is! Your team is lucky to have a manager that cares about their success in this way.
Super awesome news - we just released an update a few weeks ago that enables content to be searchable and access to be requested without the need to perform this manually for your employees. Head to the Account settings page and toggle on the option to "Publish content libraries." Be sure you've toggled on the options to share the Company and Policies pages with your team, too! Then they can search and request access on their own.
Additionally, you can use the AI tool in Trainual to write a rough draft of your processes to save a ton of time! Keep an open mind to what is possible with the AI tool - it knows more than you might think!
Thanks again for being a champion of Trainual!
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Cutting edge can be a scary place
Publié le 11/05/2023
Overall it's going to fill our need for business process documentation well. It has the features...
Overall it's going to fill our need for business process documentation well. It has the features and support we need at the right price. I only with it weren't called "Trainual" because it's really not a training platform.
Avantages
I love the responsiveness of the support team and the structures they have in place for deploying the platform. It's a clean, well-though-out platform with a good balance of structure and flexibility to meet most organizations' needs.
Inconvénients
There are a lot of features still in development, and a lot of pieces changing. Dark mode was released, but doesn't work yet with the brand styles. There is a "Team" tag separate from the "role" and "title" fields, but it doesn't have any functionality yet. Sometimes the colors are off, or the whole page shows as code instead. It's nothing a refresh can't fix, but there's definitely a feeling of making sacrifices for the sake of being part of a vision.
Alternatives envisagées
Process StreetRéponse de Trainual
Thanks for sharing, Samantha B! Our team will be pumped to hear your kind words. We know dark mode hasn't hit the mark in the past. We recently sunset this feature and instead recommend using Dark Reader from the Chrome web store (free). We're working hard on a new Groups experience that will make better use of Teams in the future. We're glad to know that, overall, you enjoy and support the use of Trainual in your biz. Keep bringing your feedback!
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
A very helpful tool to manage your people.
Publié le 13/11/2023
It has been a good experience. Its's nice to show a new employee how organized we are.
It has been a good experience. Its's nice to show a new employee how organized we are.
Avantages
It's a place to keep all the lessons and procedures for a Company.
Inconvénients
Sometimes the creating and transferring previous training paperwork into Trainual was tricky and time consuming.
Réponse de Trainual
Hey Jerry! Thanks so much for sharing your experience. Nice work getting all of your content into Trainual. Onward and upward my friend!
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les mois pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
West Virginia/ Kentucky/Ohio
Publié le 04/11/2023
Overall, Trainual has served as a good training app and is easy to navigate through.
Overall, Trainual has served as a good training app and is easy to navigate through.
Avantages
I like that it is easily accessible and keeps track of your progress in comparison with other employees as well as the company as a whole.
Inconvénients
What I liked lease about Trainual is that when I went to e-sign some documents from a cell phone that it would not accept the signature and I had to go back and complete from a laptop.
Réponse de Trainual
Hey Heather! So cool to hear that you're taking advantage of the tracking reports in Trainual and putting them to good use. Nice! We hear you on mobile e-sign - noted for sure. Appreciate this feedback!
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Traintastic
Publié le 25/03/2024
Trainual is great for any company that wants to build a one stop shop for all company and training...
Trainual is great for any company that wants to build a one stop shop for all company and training needs.
Avantages
It has AI technology and can be used remotely
Inconvénients
The thing that I like least about Trainual is it has Limited Font options.
- Secteur d'activité : Construction
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Trainual Review
Publié le 09/08/2023
Avantages
I like that I can take all processes out of my head and write them down, step by step for the team to follow. This has freed my time up greatly. Now the team can refer to trainual.Also, the company structure feature is ace. I can allocate people to roles, then trainual subjects to that role
Inconvénients
I think it is quite good as is. For what we use it for, there is nothing lacking
- Secteur d'activité : Services financiers
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
The best learning platform!
Publié le 22/05/2023
It is very good! Always keeping pace with changing business needs and technological advancements.
It is very good! Always keeping pace with changing business needs and technological advancements.
Avantages
Trainual is an impressive platform that takes the complications out of employee onboarding and training. By centralizing and automating the process, it streamlines businesses' internal operations and contributes significantly to their scalability.
Inconvénients
In my opinion it is a bit expensive when compared to other platforms.
Réponse de Trainual
Thanks for the awesome review, Lennard! We love hearing that Trainual has made employee onboarding and training easier for you. Our goal is to simplify and streamline operations, so we're glad we could contribute to your scalability. Keep up the great work! And thanks again!
- Secteur d'activité : Fabrication électrique/électronique
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Ease of use
Publié le 11/05/2023
I absolutely love Trainual. It simplified and you can continue to add items when needed. We are...
I absolutely love Trainual. It simplified and you can continue to add items when needed. We are daily users.
Avantages
Trainual is easy to use. Once a subject is published, searching and learning from that subject is quick and efficient.
Inconvénients
Trying to assign subjects sometimes gets confusing. But once you learn, it’s simple.
Réponse de Trainual
We absolutely love you right back, Sissy! Thanks so much for your review. Daily use is underrated. Have to shout you out for this! There's something to be said for teams who value consistency, repeatability and correctness. I bet you save money and create great experiences again and again. You rock!