I have previously used Fogbugz, Jira, Trello, and a few others, and Clubhouse is the clear winner.
You will find some of what I mention here applicable to something like Jira; contains depth, customer service request and issue tracking are highly visible, can be simple to use. But it would be like saying a burger from McDonald's is the same as the burger from Raoul's in NY; they both have buns, a meat patty, and you can create depth with the condiments! You could say that, but you'd be a fool.
Are you a large org with cash to burn, needing extreme amounts of control, and customization, with mandated workflows? Jira has your answer.
Are you a small/medium team that needs a fantastic feature & project tracking tool that works great out of the box? Clubhouse is hands down the best.
I find the product to be very simple at the surface with deep capabilities. Previously, we were using Jira and I found the software to be overkill for many of the tasks that we perform. Additionally, so much of Jira's useful functionality (and the Atlassian suite as a whole) is hidden behind paywalls, 3rd party addon services, and little gouges along the way. I absolutely abhor that practice so finding Clubhouse was a godsend.
Customer service has been prompt and helpful, and though they have not implemented my feature request, I at least know that it has been prioritized.
Team collaboration is great with their Slack integration. My team posts bugs, hotfixes, feature requests in the proper project, and I am automatically notified via Slack. The whole team has visibility to their request's progress.
Navigating the nomenclature of Stories, Epics, Projects, Milestones, and how they should fit together is a bit taxing at first and takes getting used to. It would be helpful to have visual guides for someone like myself, but the documentation is available and well written.
This is where I discovered the depth of capabilities in Clubhouse. You can very simply manage your project with Stories, and you can very finely tune your progress and visibility by getting to know these different groupings.
Clubhouse has given us a great workflow which minimises the reliance on human input while maximising the oversight we have on the work we have in progress. For our team it strikes the perfect balance between the simplicity of Trello with the best bits of more powerful tools like Jira - minus all of the bloat.
I would highly recommend it for the sake that because it's developer focused, our developers actually don't mind using it. At the end of the day, your tool is only going to be as good as the effort your team is willing to put into using it so this is definitely something that isn't to be overlooked.
Unlike other agile management platforms, Clubhouse is setup that you can get a lot of value from the simple Kanban board with the option to go deeper and track more in depth insights into the progress of your work.
We moved to Clubhouse from a setup of Trello with a ton of extensions to help manage the extra tracking we wanted to be doing, and I think the best analogy I can make is that Clubhouse is like Trello on steroids. But in saying that, it's far simpler and more effective than other bloated tracking software like Jira or Pivotal Tracker - which in my opinion try to please the managers who want a lot of fancy yet ultimately meaningless metrics at the expense of user experience for the development team who ultimately has to spend time keeping it up to date.
The GitHub integration which automatically moves cards as they progress through pull requests is a great example of how Clubhouse has considered that the development team is ultimately the user of the platform, and should be designed around getting them to use it effectively rather than bloating it for the sake of what management think looks good.
There isn't anything major that I would complain about, but there are some improvements like showing epic burn down charts by points instead of the number of stories that I've asked for a few times but haven't been implemented.
The reporting functionality also has a few bugs, but nothing major that stops it from being valuable.
When I started at this company they had no real process and no project management. They were using a collection of about 70 Trello boards to categorize and track work, but there was no roll up view of everything and the sheer flexibility of Trello was too much to manage. I have worked in JIRA and similar platforms before, they are cumbersome to set up and require that you utilize their entire eco-system for more rich-features. Clubhouse is the perfect middle ground. It helps us organize our 6 teams and their workloads, prioritize work among the many company priorities and work with the owners to come up with roadmaps for the future... ALL IN THE SAME TOOL!
As we are able to build in our branching and deployment process into Clubhouse, it will be even better for us. We are truly working toward standardizing our work items, planning and estimating and could not have done that without Clubhouse.
I like the ease of use, from day one of setting up Clubhouse it just made sense and was easy to configure for our purposes. It was easy to jump in and start using without much learning curve for all of the team members as well. We love how much work we can have in a single work space and with powerful filtering, searching, everyone gets their perfect view for their purpose!
I wish there were more canned reporting features for Kanban workflows, but honestly it's not the end of the world since we have access to the REST API for building our own custom reports!
Right now our private Gitlab integration isn't working but what is amazing is that Clubhouse support and engineering is working through it with us. I love that about Clubhouse.
(Can you tell it's hard for me to find something negative about the software???)
I have personally used Clubhouse at 2 organizations, as well as other competing tools. Clubhouse has provided the best overall tool for ticketing and project management without a steep learning curve. Organization and searchability is key when managing several developers, stakeholders, teams, and business. Therefore, Clubhouse keeps me on top of stuff while prioritize and deprioritize easily and quickly.
Flexibility and ease of the software - Clubhouse is extremely easy to learn and provides the ability to mold the software and functionality to your team's workflows.
Additionally, the Clubhouse team is continuously adding new integration and features that are best practice for most modern and agile product & tech teams.
Not necessarily a specific con to Clubhouse but in general for all project management tools. Given the need for detailed requirements, it is necessary to write a lot of content on tickets. As such, the mobile experience is not on part with the browser desktop experience. That being said, I tend to create shell tickets on the mobile app or mobile view, then complete the tickets on a desktop when I have full functionality and familiarity.
Years ago we started with JIRA, it did the job, but was so complex to administrate that we could not adjust and reaccess our process as we learned and grew. So we moved to Trello. Trello allowed a large amount of freedom to try new ideas on how we work. However, in the end, it was frustrating that Trello did not understand what software development was, and we had to rely on hacks to get proper reporting and insights. That led us to Clubhouse, which is a nice happy medium. It is opinionated on what software development looks like, but it gives just the right amount of flexibility so we can adjust as needed.
* It embraces the modern development process
* It's fast and responsive
* Almost all you need is in one screen
* It has multiple layers of organization (story, epic, milestone)
* The higher layers of organization do not 100% align with our process
* Some features are not available on different layers and it seems arbitrary. For example, you can't get a burn down on a sprint if that Sprint is not tracked as a "milestone". So if you are using Milestones to track large scale projects (maybe quarter goals or multi-epic initiatives) you have no way to track how your Sprint is going. Either they need a first-class Sprint concept, or allow burn downs on labels.
It has been a great experience from onboarding until now. The global search functionality is great and always helps me find what I am looking for. Ability to attach any files to my tickets is great. And the GitHub integration where I can keep track of the pull requests for the assigned ticket is very helpful.
- Ease of use
- The UI is easy to navigate
- Perfect for our team structure
Have only ever run into a few minor issues:
1. Setting up the backlog of our stories to prioritize
- Solution: If you have a ticket that you would like to appear in the backlog. Set the owner as yourself(Product Manager) and set the state to Unscheduled. And we also set up the filters for the backlog to display tickets that have a PM as the owner and are unscheduled.
2. Estimate section of ticket creation - would attribute one point to one day of work, but not having the ability to set half a day of work because there is no 0.5 option
3. When copying plain text from a word file and pasting it into a ticket, I would like it to also appear as plain text
As a product manager, I love the usability of Clubhouse (CH). Having come from competitive products such as JIRA, Rally, Pivotal Tracker, etc., CH feels far more intuitive and the user workflows well thought through. I greatly appreciate the ongoing development by the CH team. It's always a pleasure seeing regular alerts come in with rather material improvements.
Greater attention to how cross-team and cross-account collaborate using the software is a gap for me. Our business has a 2 or 3 different CH accounts mainly due to security needs (limiting certain access for groups of individuals). Which leads me to an additional thought which is, the ability to configure more granular security levels within CH is limited. Especially for an organization working predominantly with enterprise customers, we tend to have highly regulated standards related to third-party approved solutions.
We're a small team that had difficulty with roadmapping and mid-term planning with Trello, yet all strongly dislike the overhead and UI of Jira so we figured we'd give Clubhouse a shot, if it worked great, if not it was a worthwhile experiment. After switching we have no plans to move or gripes with Clubhouse and how it currently works. We've adapted our product planning to fit Clubhouse for the better as it brought just enough structure without being way over the top. Highly recommend this product!
Clubhouse has been really easy to onboard to, curate our roadmap of epics and milestones, track stories across projects, itemize our projects (website vs marketing vs platform vs api vs apps) and segment our work across them but rolling up under the related epics with per project/epic/milestone velocity reporting.
Figuring out the expected associations between Projects, Milestones -> Epics and how it fits into your product structure took a little trial and error. The main thing I like the least is that as a developer, I'm part of several teams (segmented by Product, Engineering, and Marketing, etc) each with different workflows, and that means I lack a continuous backlog to know "whats next" - I end up having to check each Team to do some mental prioritization to know whats next.
Clubhouse is allowing us to capture user stories on the fly, and keep those stories organized. We are able to create custom swim lanes that match our process perfectly, so that the stories can flow from one step to the next easily until they are done. We use the reporting on a daily basis to look at our burndown chart, and to track our stats for each sprint. It is easy to add tasks for each other to complete, and to leave notes and comments for each other within the stories. It helps keep all the communication for each story in one place, and lets us easily see what is going on with them at any point in time. And it's REALLY easy to use, so we actually use it! Also, we love having the Milestones feature where we can keep the big items on our roadmap and easily see our progress towards them. SO much better than having a separate roadmap tool that we never look at. I recommend it to anyone.
We're a scrum team developing software in the news industry. We switched from PivotalTracker to Clubhouse, and the ease of setup and how quickly we were able to learn the product was amazing. It took me weeks to get a grasp of PivotalTracker, but within a morning we were up and running on Clubhouse and loving it. The software looks clean, appealing, and intuitive, and it is so easy to learn and use that you will wonder why you used anything else ever. And the price point is easy to swallow, too. We love it!
Clubhouse is still missing robust sprint related tools. There are great workarounds in place, and they will be releasing those soon, so no hesitation on recommending it. But once they roll those features out it will be even better.
Overall we enjoy clubhouse. It is lean and less complex than other work tracking tools. Additional reporting would be a huge win, but as mentioned above, we have utilized Clubhouse's API to create our own custom metrics.
Clubhouse makes it easy to view and organize work across projects. I like the ability to label things by Epic and create custom workspaces is super helpful. The Clubhouse API is useful for getting information about activity and creating our custom metric reporting.
The reporting isn't very useful. I feel it is geared toward project management reporting and we don't use project management. I would like to be able to see quality related reports (how many bugs were created/resolved, projects with the most reported bugs, number of bugs created by epic/project. It would also be nice to have the ability to set a Release Date and Production/Testing field on cards so that we can track when features/projects go to production and whether bugs were released as well, or caught during testing.
We use it to prioritize ongoing development and large projects alike. It helps us keep track of things and get an overview of all stories requested by business teams.
The design really helps with using the app fast and with ease. It's feature packed, but the design helps with finding the feature you need fast and efficiently. It's also very smooth and fast, which makes it a pleasure to use. Boards are updated live, meaning changes colleagues make are instantly visible to everyone. We work remote so this is really helpful. Integration with other tools and the API is also very nice and the mobile app is pretty great too, which is quite the accomplishment for such a complex app. I can do anything on the road that I can do on desktop.
Reporting could be expanded. Also some better automated integration with git would be nice, f.i. creating a new branch for each story automatically (that's how we work anyway).
We switched from Jira to Clubhouse several months ago. The main pain point we had with Jira was how difficult it was to coordinate and view progress for a team that works on "separate" projects that interact with each other. In Jira, you can only view one project at a time.
With Clubhouse, all stories are in one backlog, which is a little daunting at first glance, but really powerful when you combine the filter/facets on the left side of the stories view. I can filter the swim-lane view to only see the stories I care about. (e.g.: Create a label for a team's sprint and apply that label to those stories, then I can create a filter that only shows stories with that label, and now I have a sprint view.) The flexibility of Clubhouse is incredible.
On top of that, it's a super fast and responsive web app.
Also the REST API is really well documented and allows you to do pretty much anything you can do in the app, and we've used it successfully to create integrations with other tools that we use.
Clubhouse is extremely simple and intutive. It doesn't force you into certain paradigms or organizing your workspace to their specific way. It's a really flexible tool that works really well and gets out of the way.
Probably my least favorite part is that it doesn't have a concept of a sprint built-in to it, but this is not really a deal breaker. It's really easy to just create a label that defines your sprint and apply that label to all the stories that are in your sprint.
We use it on daily bases and have had great overall experience with Clubhouse, as it helps us with breaking large projects into manageable pieces that can be prepared and planned, tracked, scheduled in every phase of the development process.
Manage projects in hierarchy using EPICS, STORIES and TASKS, and be able to label them based on your firm's development process (example: sprint_5, design_discussion, etc.) and define different phases anyway you like, such as Backlog, Development, Review, Deployment and Completion. Then you have different views of the projects at any time, like Report, Status.
I wished there could be a way to attach an identifier to each of the tasks, in case that one would use it when checking in the code or communicating with others
Amazing. It makes managing projects so much easier!
It is very easy to use. I really like that it supports Google authentication and that other than simple cards you can create Milestones and Epics. We are very early adopters of Clubhouse (and even wrote a post about why we moved from Trello to Clobhouse) and it's incredible to see the amount of new features and integrations they have came up with in so short time.
Nothing that I can think of. The experience on mobile was poor at some point, but it's been hugely improved in the past year or so.
I started using Clubhouse just about 2 years ago to give myself something easy to use for engineering project management. I was sick to death of the heavy, underperforming and sometimes outright horrible competitors in this product space that I had been stuck using for many years.
Over those two years Clubhouse and I have gone from just myself using simple Kanban cards into fully-fledged projects, teams, and workspaces. As they released these features our team grew into all of them and just recently our non-engineering departments have also become converts and now it's workspaces abound.
Tools are tools and they should make your life easier. That is what happens here in a very good way and that is how it should be.
- Superb UI
- Customisable without clutter
- Incredibly easy to use
- Reporting and metrics could be better surfaced
Clubhouse helps us manage individuals, teams, and projects. As a Product Manager, I integrated Clubhouse with Salesforce where we process support tickets and feature requests. Having the two synced together makes it easier for our engineers to efficiently process tickets. Being able to create multiple team spaces and "views" is really helpful is well. I never have to wonder about the progress of a project with Clubhouse.
I like that they provide you with so many different views of projects. For example, I can easily track burn rate for projects, individual contributor process, story progress, etc. It is feature rich, yet lightweight. I have never found myself needing something that Clubhouse couldn't offer.
As a negative person, I honestly can't think of anything!
- I can create a different view for each of my standing weekly meetings, so I can quickly filter to just the items I need to view at the time.
- Labels are flexible and powerful enough to help organize and track varying needs.
- The structure meets differing needs across roles, R&D, Education, Development, QA, Product
- The software is so flexible that defining the "right" way to use it is very difficult starting off.
- I suppose this is a risk with any software in this space, but there is a danger of losing items if they are excluded from all your standard views. This means that you have to build a view just to look for those lost items. We call them our "Oops" queues.
We have much more clarity of what we have in progress, and are able to see the future timelines much more clearly.
It's very easy to use. I have used other similar software for project management in the Agile process, and this has all the best needed features without all the complexity. Just the right amount of features to make our team productive and integrate with other tools. Our entire team really enjoys how it works, and planning is simple with how we use project, epics, and milestones. Also the price for our small team is great for our small growing company.
Some of the integrations with 3rd party tools like slack are not fully flushed out and I wish could be a little more granular. There have also been a couple of occasions where it wasn't clear on generating some report data for a very specific
- It is very simple and flexibile to the engineer and non-engineer (me) in terms of updating
- It enables quick updating to single or multiple stories
- It allows us to scale across different team structures and org designs
- They seem to iterate and introduce functionality steadily
Nothing really that I can identify. I would say that the reporting could use some more work in terms of surfacing insights on how a team can be work better together.
Cycle time analytics would be goood
Overall things have been great. We've been able to get things done and track everything easily!
I love being able to track everything in one spot. It's easy for multiple teams to use and communicate using Clubhouse. It's awesome!!! They keep making awesome improvements too. It's great to see a company investing in updates that users want. :)
In the beginning, it was a bit difficult to get the hang of, but it could have been because I was not used to using this type of app!
We're using Clubhouse for software development project management tools. We're practicing weekly sprint methodology and it will be much more better if there is better feature support sprint as we currently using label to group weekly sprint stories.
Also looking for a convenience way to set story priority by team members.
- Ease to use interface
- Integration to the Slack for notification
- Separation by project team and Epic can host story cross project
- Estimate points for us to use as KPI tracking
- Integration to Gitlab
- Looking to have reply to a particular story comment. Now only able to add Reaction emoji to the comment
- Export feature based on selected date range
- Intuitive user interface and very polished design
- The right balance between feature set and usability
- Support for custom workflows and excellent GitHub integration
- Integrates with a growing list of third party services
- Very reliable and performant
- Regularly updated with new features
- Not as many direct integrations yet with third party services compared to its more established competitors. Zapier can bridge the gap in the meantime.
We migrated away from Atlassian Jira to Clubhouse due to how slow and complicated it was setup and maintain.
Getting our stories & projects migrated away form Jira was quick and painless, allowing us to get off the ground quick with the transition. Setup is very minimal to get a basic workflow going, and adjusting it to meet your needs doesn't take much work. Support is friendly and very responsive, and helped us out with some minor qibbles and questions.
The only two downsides are that the reporting and search features are currently unpolished and need some work.
The software is simple enough for our entire team to use efficiently, but still flexible enough to meet our workflow.
The reporting capabilities are very bare bones and not very useful. We ended up creating a script to pull data from the API into a third party database to run reports and analytics against.
Clubhouse allows us to manage our product development + helps to streamline communication on projects between developers, PMs, and team leads. It's great!
- Very fast and clean
- UI only displays the required info, and requires minimal steps to make the desired changes
- Support for markdown
- Integration with git
- No epic templates
- Reporting could be improved/made more customizable
- No "roadmap"/resource planning features (beyond the Status view)
Anyone, not just developers can find their way around. It's important that non-techies can submit tickets, follow tagging patterns, and stay in touch with progress. Clubhouse is that blend of developer feature focused with a familiar and usable UI.
Took awhile to get a new design and update that godawful logo. Hope design and UI/UX is becoming a higher priority at Clubhouse. Seems to be, just keep it up.