Avis clients sur DeskAlerts

DeskAlerts

Envoyez des alertes au personnel via des appareils mobiles, des ordinateurs de bureau ou par e-mail et SMS.

4.8/5 (4 avis)
Bruno L.
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DeskAlert for our hospital

Logiciel utilisé toutes les semaines pendant plus de deux ans
Publié le 12/06/2019
Provenance de l'avis : Capterra

Less calls to the help-desk - less stress for the users in case of some failure - capacity to inform people in emergency situations.

Avantages

The capacity to publish rapidly to all users or specific ones important messages about use of critical product like EMR Electronic Medical Record - or important general informations

Inconvénients

Sometimes difficulties to check who have seen or not the published messages. Some bugs like unable to stop the display - but the support team correct the bugs relatively quickly.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10
Utilisateur vérifié
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Great for company-wide alerts

Logiciel utilisé toutes les semaines pendant plus d'un an
Publié le 05/04/2019
Provenance de l'avis : Capterra

DeskAlerts has been useful for me in sending IT messages about scheduled shutdowns or technical difficulties. This has been better than using email since our email software has been experiencing bugs, so DeskAlerts makes it so that people can see the alerts even with other technical problems.

Avantages

I liked that I did not have to rely on an email system and the variety of different options for who to send messages to.

Inconvénients

Only thing is that the company has had trouble moving to outside alerts for those outside the company but that hasn't been within my scope.

Note détaillée

Simplicité d'utilisation

Probabilité de recommander le produit

9.0/10
Luc L.
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Works great.

Logiciel utilisé toutes les semaines pendant plus de deux ans
Publié le 12/10/2018
Provenance de l'avis : Capterra

Avantages

Very easy to install and configure. Easy to use to send alerts. API works great to automate with scripts or security systems.

Inconvénients

A few bugs here and there but they update often so you usually won't be dealing with them for long.

Note détaillée

Simplicité d'utilisation

Probabilité de recommander le produit

8.0/10
Christian P.
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DeskAlerts In Action

Logiciel utilisé toutes les semaines pendant 1 à 5 mois
Publié le 27/06/2019
Provenance de l'avis : Capterra

DeskAlerts solve issues we had around notifying our staff of important issues and events. Previously we relied upon email which was often ignored or missed.

Avantages

The software is easy to use and fairly intuitive to navigate around

Inconvénients

The interface looks a little dated compared to how most GUI's are built nowadays.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10