Avis clients sur Raydiant

Raydiant

Plateforme d'affichage dynamique pour télévisions

Note globale

4,8 /5
(294)
Rapport qualité-prix
4,6/5
Fonctionnalités
4,6/5
Simplicité d'utilisation
4,6/5
Support client
4,7/5

96%
des utilisateurs recommandent cette application
Classer par

294 avis

Susan
Note globale
  • Secteur d'activité : Vétérinaire
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Easy in house marketing

Publié le 08/09/2023

The sales, set up, and customer service have all been excellent

The sales, set up, and customer service have all been excellent

Avantages

We were able to just plug in and start sending information to our lobby sign to entertain and inform our clients

Inconvénients

I wish that it was a one time purchase and not a monthly fee

Réponse de Raydiant

Thank you very much, Susan!

We appreciate your review. We love to help businesses of any kind to interact with their customers in a more engaging way. We have a whole suite of tools in our apps marketplace that can help you do even more! Let me know if you want to check any of them out.

Frederick
Note globale
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Raydiant devices for all our digital signage needs

Publié le 09/03/2023

Keeping Marketing collateral consistent across our office was a huge plus for us.

Keeping Marketing collateral consistent across our office was a huge plus for us.

Avantages

The ability to share company mission and vision, important announcements, displaying floorplan for a new office, marketing campaigns, etc. Keeping Marketing collateral consistent across our office was a huge plus for us. Welcoming clients and customizing this content for client visits and events.

Inconvénients

all features and add-ins are very useful in creating awesome media playlists.

Alternatives envisagées 

Microsoft PowerPoint

Pourquoi choisir Raydiant 

IPTV was a lot of infrastructure and cost prohibitive

Pourquoi passer à Raydiant

Again, price point was a huge factor to choose Raydaint

Réponse de Raydiant

Thank you very much, Frederick!

In addition to helping business communicate to their customers, we enable teams to communicate internally and share updated and news. We understand that it can be difficult to effectively connect with each team member or customer, so our platform enables you to do just that!

James
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 1.0 /10

Poorly ran company

Publié le 15/12/2021

A nightmare, I had a 49.00 per month prescriptions, in the last 2 months the they charged me...

A nightmare, I had a 49.00 per month prescriptions, in the last 2 months the they charged me 147.00, 98.00 and 147.00 this is in a 30 day span, they did this too my account no notification just unexplained charges and can not reach customer service.

Avantages

It displays my advertisement in my shop window.

Inconvénients

The company is poorly ran, they over charge and it is much more expensive than the competition.

Cameron
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Great Product! Needs Help in the Customer Service Department

Publié le 10/01/2023

I love the Raydiant product, but really dislike their customer service (or lack thereof). It is...

I love the Raydiant product, but really dislike their customer service (or lack thereof). It is impossible to reach a live person, and their 'Account Managers' do not answer their phones or emails.

Avantages

I love the ease of use with this software. Literally plug-and-play and very easy to configure and set up.

Inconvénients

The software is sometime glitchy, but nothing a refresh of your web browser won't resolve.

Réponse de Raydiant

Hello Cameron,

Thank you for your review! Raydiant's goal is to provide a user friendly solution that is easy to implement and start using. You'd be surprised how many awesome features are available to our users at their fingertips.

We are happy to hear that you are enjoying using our product. Don't hesitate do drop us a line if we can be of any assistance to you.

Clint
Note globale
  • Secteur d'activité : Services et installations de loisirs
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Adds professionalism and "pop" to your displays

Publié le 26/01/2023

I use Raydiant every week. Content is easy to create and playlists are quick to assemble. This is...

I use Raydiant every week. Content is easy to create and playlists are quick to assemble. This is such an easy product to use and has really helped us create and share information with our customers.

Avantages

There is a lot of content already available to quickly create amazing displays that draw the eye of our customers. We run ads for programs, memberships, info-graphics, and more and I can usually create the screens in under 15 minutes.

Inconvénients

Sometimes the TVs lose connection to the hub and things have to be reset. It's easy to do, but still is annoying at times.

Réponse de Raydiant

Thank you very much, Clint!

We are happy to hear that you are enjoying the ease and functionality of Raydiant! Our goal was to build a product which is as easy to use as it is engaging. By the sounds of, we did just that!

Daryl
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Outstanding Customer Services and Easy to Use

Publié le 11/08/2023

Very happy with their customer service, ease of use for the product, beautiful presentations,...

Very happy with their customer service, ease of use for the product, beautiful presentations, really makes me proud!

Avantages

Their customer service is outstanding, flexibility in billing, ease of use, I can go on and on. This is a great company to have in your business and I highly recommend them.

Inconvénients

Absolutely no negatives - I can't think of anything to help enhance the product.

Réponse de Raydiant

Thank you for your review, Daryl.

We love to hear our customers point out our service. We think that service is just as important as our product offerings. If you ever need us going forward please reach out to us directly or give us a call at our 24/7 support line. Hope to chat again soon!

Milly
Note globale
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great product!

Publié le 25/09/2023

Avantages

Raydiant is an easy-to-use media-sharing tool that allows us to share current promos and education with our clients while they are waiting for their services in the lobby.

Inconvénients

There are many different apps that are integrated into Raydiant but when we toggle over the various apps, I'm not able to see what the apps do so I'm not sure whether or not that's a glitch or if it's something that can be improved upon!

Ann
Note globale
  • Secteur d'activité : Institutions religieuses
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

An incredible tool that every business and non-profit should have!

Publié le 07/08/2023

Avantages

What I like MOST about Radiant is easy to use. It looks like a million dollar tool but easy to navigate and makes our non-profit look put together. It's easy for our congregation to get announcements throughout the foyer.

Inconvénients

I haven't found any issues with Raydiant at all.

Réponse de Raydiant

Thank you very much, Ann!

We are happy to hear that you are having such a wonderful experience. Raydiant makes creating eye catching and well designed content a breeze. There is a whole suite of tools at your fingertips to help with content creation. Glad to hear that you are enjoying the service!

Andre
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Love Raydiant

Publié le 12/10/2023

Avantages

The best features of raydiant are its simplicity

Inconvénients

can't say at this time. Radiant has hit every mark.

Meir
Note globale
  • Secteur d'activité : Restaurants
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Thank you

Publié le 17/10/2023

Avantages

Remote control and intergradation with Toast

Inconvénients

More ready menus for a group of screens

Shane
Note globale
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Raydiant review

Publié le 30/04/2023

Avantages

I am happy to help you write a 5-star review for Raydiant recognition software, highlighting the excellent work of your Customer Success Manager [sensitive content hidden] I cannot recommend Raydiant recognition software enough! The product has transformed the way we acknowledge and reward our team members, making the whole process seamless and enjoyable.From the moment we started using the software, we have been blown away by the efficiency and user-friendliness of the platform. The customization options are extensive, allowing us to tailor the recognition program to our specific needs and values.Moreover, I cannot praise our Customer Success Manager [sensitive content hidden] enough. She has been an absolute delight to work with - responsive, knowledgeable, and always ready to go above and beyond to help us get the most out of the software.[sensitive content hidden] dedication to ensuring our success with Raydiant has been truly exceptional. Her expertise and guidance have been invaluable in streamlining our recognition process, and we are grateful for her ongoing support.Overall, I highly recommend Raydiant recognition software and their outstanding team, including our CSM [sensitive content hidden]. Five stars all around!

Inconvénients

While overall I am very impressed with Raydiant recognition software and the excellent support provided by our CSM [sensitive content hidden], I have experienced some occasional glitches with the platform. However, the Raydiant team has always been quick to respond and address any issues we have encountered.

Réponse de Raydiant

Wow thank you for this wonderful review, Shane!

We pride ourselves not on only bringing a great product to our users, but also an amazing user experience. Our team is a the heart of that. We cannot speak highly enough of our Raydiant family. I am so thrilled to know that you have been having such a wonderful experience with our team. If there is anything we can do to further enhance your Raydiant journey, please let us know!

Greg
Note globale
  • Secteur d'activité : Banque
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

One of the Best digital Display company!

Publié le 08/03/2023

Avantages

We’ve been a customer of Raydiant for 1 year now and this is by far one of the best investments for our Credit Union. Our Branches require a high-quality and reliable digital display for our ads and member facing area. From start to finish, the experience was exceptional.The Raydiant team is extremely knowledgeable, professional, and efficient. They took the time to understand our needs and provided us with several options that fit our requirements perfectly. Their communication throughout the entire process was outstanding. The dashboard is easy to navigate, and we never experience any down time. We simply love Raydiant!

Inconvénients

Not sure I have anything that i dislike with Raydiant.

Réponse de Raydiant

Wow thanks for the great feedback, Greg!

We pride ourselves on a team that provides a top notch experience. That starts with our 24/7 support and our product team who are always looking for ways to make the user experience better. Glad that you are feeling the Raydiant love!

Nick
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Strong Platform for Gamification and Visualization

Publié le 28/06/2023

Positive experience with really strong customer service that is prompt and effective.

Positive experience with really strong customer service that is prompt and effective.

Avantages

Not having to "drill down" on important metrics on a per user basis and having those metrics visible at all times in front of a large audience has been very impactful.

Inconvénients

Depending on what CRM you utilize, it can be difficult to make changes to the metrics that you want to display.

Réponse de Raydiant

Thank you very much, Nick!

Glad to hear that you are using Raydiant to communicate company goals and targets internally. We use our own tools and our team gets a kick out of seeing their wins celebrated. Keep us updated on your Raydiant experience going forward.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Raydiant for our nonprofit

Publié le 28/03/2023

Avantages

For us, Raydiant created an opportunity to connect our locations with up-to-date information. As a small non-profit, having the ability to update our various screens at different locations without sending one staff member all over saved time and ultimately let us use that time to better serve our mission.

Inconvénients

We had a little bit of a learning curve to understand how the platform worked, but the customer support was stellar, and now we have no trouble at all!

Réponse de Raydiant

Thank you for your review!

We are always happy to hear that we are helping our customers to make their business more efficient, while also creating great experiences! If you would ever like to see what else we have up our sleeve, don't hesitate to drop us a line!

Utilisateur vérifié
Note globale
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Quality product and easy to install

Publié le 03/05/2023

I will not be leaving Raydiant anytime soon as the overall package is well designed and continues...

I will not be leaving Raydiant anytime soon as the overall package is well designed and continues to be updated. Very cutting edge.

Avantages

The team is easy to talk to and they follow-up quickly. The quality of the content is nice looking and remote access works well.

Inconvénients

I'd like to get additional screens, but the 2nd set of screens cost just as much as the 1st. There should be a tier system so they 2nd and 3rd screen added with different content and used in the same store costs a little less.

Réponse de Raydiant

Thank you for your review! I would personally love to work with you on expanding your Raydiant service. We are here to grow with you and your business.

Please feel free to reach out to me directly at vilen.gabrielyan@raydiant.com so that we can discuss some options. Hope to hear from you soon!

Tana
Note globale
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Raydiant Helps Us Every day!

Publié le 10/01/2023

We have had a really good experience. It was the one software we got that did everything we need...

We have had a really good experience. It was the one software we got that did everything we need it to do.

Avantages

We have multiple divisions that are able to use their own content on screens to showcase their work to clients and then inform the employees as well.

Inconvénients

There are a lot of steps to make the playlist.

Réponse de Raydiant

Hello Tana, thank you for your wonderful feedback.

We offer both customer facing as well as employee facing products to meet any use case. Our mission is to create places people can't wait to come back to, and that rings true for employees! Im happy to hear that you are enjoying using Raydiant.

If you ever need, we are here for you. Feel free to drop us an email or reach out to our 24/7 support line.

Chris
Note globale
  • Secteur d'activité : Bureau exécutif
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Easy to Use and Effective Comminication

Publié le 10/07/2023

It has been an excellent effective tool to get the message across the company.

It has been an excellent effective tool to get the message across the company.

Avantages

I can easily display communications across the company without printing flyers and posting in several locations and different plants.

Inconvénients

I haven't had too much trouble. One thing I had trouble with was getting the device to accept the hardwired instead of wireless. With help from customer support I was able to connect.

Réponse de Raydiant

Thank you very much, Chris!

Can you even think back to the days of printing and distributing flyers within your company? What a bummer! We help you communicate more effectively with your teams across many locations in just a few clicks. How slick is that?!

Sarah
Note globale
  • Secteur d'activité : Restaurants
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Love this product and the ease of use!

Publié le 29/03/2023

Easy to set up, easy to use, fantastic graphics, and so much more! Love this affordable product!

Easy to set up, easy to use, fantastic graphics, and so much more! Love this affordable product!

Avantages

Raydiant has increased our sales 10 fold in only a few short months of having it in our dining area. Customers were unaware of all the services we offer and have booked numerous additional services!

Inconvénients

I cannot find anything that I do not like about this product!

Réponse de Raydiant

Thank you for the great review, Sarah!

We are happy to hear that we help you hype up your business and products. To us, that is critical to creating a wonderful in-store experience. We hope to continue hyping up your customers (and you) for a long time to come!

Shima
Note globale
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Game changing software for our retail stores

Publié le 24/01/2021

Great experience, wish we had ran into them sooner.

Great experience, wish we had ran into them sooner.

Avantages

Raydiants technology has been game changing ... our retail space has improved in more ways than one. We have been able to educate our clients, have virtual trunk shows,display and promote our new arrivals. We can attribute an increase in sales of 5-7 % .

Inconvénients

We were not able to tie it into our POS system- (our POS was built internally)

Frank
Note globale
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

User friendly remote displays everywhere on the go!

Publié le 18/09/2023

Avantages

The rates with all that softwares that pile up every month from all areas of business it can add up quick. Also the remote, custom and update in real time features.

Inconvénients

Can’t think of anything that wasn’t to our satisfaction.

Réponse de Raydiant

Thank you very much, Frank!

Happy to hear that you are a Raydiant fan! If we can do anything to make your experience even better, please let us know.

Parker
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

3 years strong using this software and loving it more every year.

Publié le 15/02/2023

Been on point everytime I reach out to them!

Been on point everytime I reach out to them!

Avantages

It being so easy to use out of the box. And i love the many different display options which allows to keep my post fresh and new. Also, I love the news feed options when I don't feel creating something to post.

Inconvénients

I wish it had a training video. It easy to use, however I find myself always unlock something I didn't know the software could do.

Réponse de Raydiant

So happy to hear that you enjoying us 3 years in, Parker!

We love having you on team Raydiant! Please let me know if there is anything else we can do to make your experience any better.

Roger
Note globale
  • Secteur d'activité : Institutions religieuses
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Best product for for church

Publié le 10/02/2023

Avantages

Why do most incredible features Everett able to update our church environment with flyers and unseen up-to-date live news

Inconvénients

I am absolutely love the product I feel like it’s just needs to be updated tomorrow [sensitive content hidden] ways to use it feels a little old-school, but I still love the features

Réponse de Raydiant

Thank you, Roger!

We are happy to hear that we make communicating with your congregation a breeze. Rest assured that we are always working on our product. When it comes to design and functionality, we have some really cool tricks up our sleeve that you will be sure to enjoy.

Bryan
Note globale
  • Secteur d'activité : Services et installations de loisirs
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Must Have for our Business

Publié le 02/03/2023

We use it on multiple screens in all of our centers.

We use it on multiple screens in all of our centers.

Avantages

Raydiant allows us to cross-market across our entire centers, while giving us options to specify media for certain areas to properly promote all initiatives easily and successfully.

Inconvénients

It would be nice to have some more customization options with certain widgets like the Instagram app or Events calendars.

Réponse de Raydiant

Hello Bryan!

Thank you for the kind words. We are always working under the hood to bring you the latest and greatest in features, so rest assured that we have some great new features coming your way.

Jamyra
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Convenient and cost effective

Publié le 18/07/2023

Avantages

The convenience, efficiency, and cost effectiveness of Raydiant sets it apart from comparable companies.

Inconvénients

None at this time. Raydiant has been able to satisfy my needs.

Réponse de Raydiant

Thank you very much, Jamyra!

We know that no two Raydiant users are alike and have different needs. With that in mind, there are as many ways to customize your screens. Our unmatched suite of apps and products lets our customers go wild! We would love to see what you have come up with. If you would care to share, send some photos my way at at vilen.gabrielyan@raydiant.com

Jeff
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

High Performer

Publié le 19/09/2023

Avantages

Easy to set up and low maintenance. Great advertising in our large street facing window. Highly recommend!

Inconvénients

At times I have to reset but that doesn’t take long.

Réponse de Raydiant

Thank you very much, Jeff!

Happy to know that you are digging Raydiant and that we are bringing you value in communicating with your customers!