Avis clients sur TotalMD

I have had very little problem with TotalMD. I have a rep that calls and checks on me often
which is really nice. She then communicates to the programmers to get my issue resolved.

TotalMD has given me the opportunity to grow my business, I have referred several people to them that have been frustrated with their systems, it truly helps us small business owners! I can work with ease, if there is an issue support is always helpful, which that in itself is a bonus, without a good support system you are left to fend for yourself and that never happens with TotalMD support.

I have been with TotalMD since 2008 so as they have grown and added features I have been able to grow with them. I miss the youtube videos on the new features or highlighted features they always gave me ideas and another way to consider how we did things.

Total MD has been a very pleasant experience for me. This is not a software to get just because it is affordable. This is literally the best out there. Medical Billing is an awesome profession, and you want to start out with the best. You don't want to waste time going through different companies. Trust me, I did. I lost a lot of money on two systems that was supposed to be far superior and cost way more and it was a nightmare trying to use them. I have been with Total MD for years and I cannot imagine using something else.

We are using this for behavior health Claims and user of this product know how perfectly this is working for healthcare billing services

Very easy to learn and use. Fair price. Excellent tech support. Being able to use it from any computer, even when I was abroad.

They have been a real life saver. My last program was discontinued and I was panicking because of my lack of knowledge of computers. They have been so helpful and very patient with me. Great bunch of people in all of the departments.

I was pleasantly surprised by the customer service. I like that TotalMD was quick to respond and understood my needs for my Podiatry practice.

It has been an pleasant experience. The trainer and support are wonderful.

Buena,es un buen software es muy intuitivo y practico de usar yo lo recomiendo bastante.

Increased productivity due to the structure and constant attention to updating the system freeing my time up for quality customer service.

This software is "bullet-proof" as far as data corruption is concerned, from what we've observed over the years, in comparison to other systems we support (Medisoft, Lytec, et al.) However, as with any software, we always insist our clients make daily backups.

Worst software on the market for billing! We will not accept any clients who use this software in the future.

TotalMD provides what I need to perform billing for both hospital and office practices. It's easy to use, has a great support team as well as customer service team. The account rep calls quarterly to check in and to see if there are any issues. Over the past year I have dealt with implementation, tech support, training and customer service and everyone has always been extremely nice, helpful and always followed up with me. What a great team!

Did its job!

We are a medical billing/coding company and work with numerous private practice specialty doctors. Prior to switching to TotalMD, our biggest complaint with the previous system was the lack of ease to use. Our employees would have to maneuver over numerous screens/tabs in order to find what they were looking for. The patient ledger was simply a nightmare! It was so difficult to match up "doc numbers" to see what was paid to what. That was the biggest factor of frustration for my staff. It was all too time consuming when they needed to answer patient questions about payments, etc.

So, as I went on my hunt for a new practice management program, the readable patient ledger and ease of use was top on my list. After an exhausting search for a program, I finally found TotalMD. Aside from the simplicity of use, the patient ledger was gorgeous. All the line items were organized according to date and each line item had its own readable story. Being able to attach notes to each line item so clearly made everyone's job so much easier. There was no guessing game nor calling another member for explanation on a patient's account.

TotalMD's reports (customizable!) are glorious. I was able to get any report I wanted. I could request for any type of filters imaginable. TotalMD is by far, the easiest and most comprehensive of all the products I researched. For small to medium sized practices, it is a dream come true. Easy to use, easy to customize and all my doctors absolutely love the scheduling feature. I can auto post e.o.bs directly onto TotalMD from my clearinghouse and my doctors have seamless connections with their EHR programs.

I cannot rave about how much time TotalMD has given back to me and my staff thanks to their easy to use, easy to read, easy to customize program. They have great tech and sales support. We are never left more than a day without some sort of answer or communication. TotalMD really delivered 5 stars on this product.

If they did some updating on facility billing and found a new report writer (or provided customer support training to their existing report writer), I'd be much more comfortable recommending them to colleagues.

I own a small billing company and was just starting out when I needed a better management system. I have over 25 years experience in billing and management, in those years I have implemented several of the top of the line systems. I have to say that TotalMD has been the best and easiest by far, who would have known that an affordable system would be the best!

I started with the basic and just upgraded to the Avanced version. I have been extremly happy with my system and with the support that I get from customer service. I know from past experiences with other systems that they seem to get most of your money when it comes to the support, not with TotalMD. They let you go at your own speed of training, they do not pressure you to train. They let you use the system and then just call when you get ready for some training or you just need a little help with small tasks.

I have been loving the reports that they can produce, they can make just about any report you want for a very reasoable price and in some cases they do not charge, just depends on how extensive the report is. You can also create your own if you have some knowledge in that area.

I would highly recommend (and do) to anyone looking for a reasonable system that will do anything you want and need. There is no yearly fee which is unheard of with other systems, that is one area that really caught my attention. I have worked on several systems over the years, expensive systems and you can trust me when I tell you this one has risen to the top, I cannot see myself using any other system!