Avis clients sur Filestage
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102 avis
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Un super outil de révision !
Publié le 31/03/2021
On cherchait un moyen simple de relire nos brochures commerciales et notre journal interne avec nos...
On cherchait un moyen simple de relire nos brochures commerciales et notre journal interne avec nos collègues.
Filestage remplit parfaitement son rôle d'interface de révision ! On a tous été impressionnés par sa simplicité.
Avantages
Filestage facilite les relectures. Même quand on n'est pas un "geek", on le prend vite en main, c'est intuitif, facile d'utilisation, bref ça nous simplifie le quotidien !
Mes collègues du département Achats l'ont adopté sans hésitation et sans formation poussée.
Autre point positif, le SAV ! Une équipe à l'écoute et qui essaye de dépanner au plus vite, c'est vraiment top !
Inconvénients
Le seul bémol c'est l'interface qui n'est pas responsive : notre directeur de département travaille surtout sur tablette puisqu'il est très souvent en déplacement, et il ne peut pas procéder aux relectures sur son ipad, ce qui le frustre beaucoup !
Quant à moi, j'aimerais que l'interface puisse fonctionner là manière d'Acrobat pro : on masque les volets droit ou gauche si on n'en a pas besoin. Ainsi, on visualise mieux le document à réviser.
- Secteur d'activité : Supermarchés
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Facilitant
Publié le 26/08/2022
Avantages
Permet de retrouver toutes les étapes de validation et toutes les demandes de corrections en un seul et même endroit
Inconvénients
Dommage qu'il ne soit pas possible de copier des commentaires dès la 1ère étape de révision
Réponse de Filestage
Hi Audrey, thanks for your great feedback!
We really appreciate you've taken the time to leave this review. We're looking forward to collaborating further with you.
We've shared your feedback with our team and they are looking into it, so you should look out for some exciting news about it very soon!
Thanks again,
Fotini Athineli, Social Media Manager
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Filestage has been a great tool for removing roadblocks to get projects completed efficiently.
Publié le 08/06/2018
Read my review!
Read my review!
Avantages
We have a creative studio where we design and paint graphics, and Filestage has been a game-changer for getting projects from concept to the real world quickly, with very happy clients (and us). We usually start off with a draft document, send a link to the client, have the client comment directly on the draft with questions/feedback, and then we can respond and/or add a new draft, then repeat the whole process until everyone's happy. We like how easy it is to get a client to respond on Filestage, and that our clients aren't forced through a weird UI or made to sign up for the app themselves. We love not having to send giant PDFs through email or dropbox, and forcing document download after document download until you can't remember which version is the most recent or how many times you have the same document draft saved in your "downloads" folder. That said, you can still enable each Filestage doc to be downloadable, so if our clients do want to download files, we like that it's an option for them.
Inconvénients
Clunky to use on mobile, an app would be great eventually, for even more on-the-go quick response ability. Price is a bit steep too, but you get a lot, so understandable.
Réponse de Filestage
Thanks a lot for your valuable feedback!
Best,
The Filestage Team
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
This is the best review software!
Publié le 09/07/2022
Overall Filestage has been great for us! It's one of the few products that I have been able to give...
Overall Filestage has been great for us! It's one of the few products that I have been able to give 5 stars. Filestage improved our efficiency and its easy to use. It's easy to set up as well.
It has been helpful to us as a marketing team and in our other job functions with foster applications and approvals.
Avantages
I like the ease of use and setup, reviewers don't even have to register. You can comment/annotate on text or PDF, photos or videos, and audio. Basically anything you would need!
It's easy to work together with filestage, especially because your communications are visible to everyone. Everyone knows what changes were made and why, and to what point we have progressed.
We've already cut down our review and approval process by more than 20% and I expect that we will continue improve and make it faster.
Inconvénients
The only con about Filestage is that there isn't an app. It would really make it easier to use on mobile devices.
Réponse de Filestage
Hello Kira,
great to hear that your team is getting on well with Filestage!
20%! Wow! What a result- I am super happy to read this. If you ever fancy tips and tricks to optimize your processes, even more, feel free to reach out to us. We are happy to support you further!
Kind regards
Jenny
Teamlead Customer Success & Support
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 2.0 /10
Go back to old interface
Publié le 20/05/2022
Avantages
Good for gathering input from many people.
Inconvénients
The new interface is not good. It is not intuitive. It was MUCH better before.
Réponse de Filestage
Hello Mara,
thanks for taking the time to leave us a review.
We are happy to hear that Filestage helps you with gathering feedback from many different people.
In regards to the new interface, we'd be super happy to have a quick conversation and help you finding the perks of the new dashboard. Feel free to reach out to the support team!
Kind regards
Jenny
Teamlead Customer Success & Support
- Secteur d'activité : Design
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
FS Review
Publié le 17/05/2022
It does its job really well but it really needs an app.
It does its job really well but it really needs an app.
Avantages
It makes getting and giving feedbacks very clear and painless
Inconvénients
Theres no iOS and Android apps. Relying on web browser makes it clunky
Réponse de Filestage
Hello Orry,
thanks for your great feedback!
We really appreciate that you've taken the time to leave this review.
I have passed on your suggestion to have an app to our product team. In the meantime have you ever checked the mobile browser version of Filestage? Maybe this already does its trick!
Let us know what you think.
Kind regards
Jenny
Teamlead Customer Success & Support
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Easy for anyone to use, well priced, and not limiting.
Publié le 22/04/2020
Customer servicer has been great when we needed it, which is hardly ever.
Customer servicer has been great when we needed it, which is hardly ever.
Avantages
I like that not everyone in our organization has to be registered as a user and when we send something off to proof they can just click the link and open it without dealing with user names and passwords. We don't have to pay by the amount of users either.
The features are simple, we've had very little questions from users on how to use it.
Inconvénients
I honestly can't think of any other than trying to get our campus used to doing things differently.
- Secteur d'activité : Urbanisme et architecture
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Handy feedbacks
Publié le 11/08/2022
We use filestage in client communication over drafts and develop from where they point us to.It is...
We use filestage in client communication over drafts and develop from where they point us to.It is great to have a platform to gather collective feedback over a product.Also I like to have team only comments to speed up some processes.
Avantages
Filestage is great to give&collect feedback both internal and external projects.I like the concept of providing so many useful tools to deliver a raw idea.
Inconvénients
The new interface.I cannot say that I am a fan of the new dashboard altough it may come handy to some.
Réponse de Filestage
Hello Bensu, thanks for your great feedback!
We're so happy to hear that we helped you streamline your review and approval process. We're looking forward to collaborating further with you.
As always, feel free to reach out to us if there's anything else we can help with.
Fotini Athineli, Social Media Manager
- Secteur d'activité : Production audiovisuelle
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
The best video management software I have experienced
Publié le 24/06/2022
Excellent
Excellent
Avantages
Friendly, easy to handle, great service, and tech. support.
Inconvénients
The archiving process should differ per file not just per project/
Réponse de Filestage
Hey Kobi,
great to hear that you like our ease of use and the support team!
I have passed your feature request to archive on a file basis and not a project basis to our product team. We'll let you know when there's an update.
As always, feel free to reach out to us if there's anything we can help with,
Jenny
Teamlead Customer Success & Support
- Secteur d'activité : Médias de diffusion
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Best Tool ever
Publié le 14/09/2021
Avantages
It's the easiest way to review products. Very good documentation all over the review steps.
Inconvénients
At least, sometimes the direct Link doesn't work. But you can always invite people.
Réponse de Filestage
Hi Andreas,
We appreciate your thoughts, thank you! Our customers do love us for the ease of use :)
We did fix the issue with the invitation link.
Thank you
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Very helpful and fun to use
Publié le 13/07/2019
Our first tool to give reviews to our creators was our intranet email. This was very stressful and...
Our first tool to give reviews to our creators was our intranet email. This was very stressful and unorganized. With filestage we had the opportunity to improve this project from zero to 100 in a short time. Now its much more organized, you can communicate well with your employees and tell exactly what u want to change. Thats it!
Avantages
The tools to mark in the content of our creators and that you can have many projects of your organization in one place. And there are different options: For departments, projects, internal projects,... its so helpful to have them all in one place
Inconvénients
there is really nothing I can tell. It improved our processes very well and there's nothing that I can tell right now
- Secteur d'activité : Vente en gros
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Filestage has become our one-stop solution for managing the workflow of all our artwork-designs
Publié le 14/07/2022
we are currently uploading all our artwork first drats to filestage and have them reviewed there by...
we are currently uploading all our artwork first drats to filestage and have them reviewed there by internal personnel, like the product manager and engineer and also by our clients, for whom we sometimes make OEM artwork.
I love how you can centralize reviews, versions and approvals all in one app even communicate with reviewers.
Avantages
- i like how you can easily set up a project and assign reviewers either internal or external and have everyone process their review-tasks in one app.
- the superb and fast product support!!!
Inconvénients
the project-limit sucks a bit, and the fact that you cannot get links to sections within projects
Réponse de Filestage
Hello Willy,
thank you for your kind review!
I am especially happy to read you are excited about our support! I'll pass this feedback on to your dedicated Customer Success Manager!
Also, I have passed your request to have a link per section to our productteam. As soon as we have an update on this we'll let you know.
Kind regards
Jenny
Teamlead Customer Success & Support
- Secteur d'activité : Relations publiques et communications
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Very useful, but additional features needed to make use easier
Publié le 11/08/2022
Avantages
The ability to group projects and reviews in multiple ways - folders, review steps, versions - is very useful. It's also great that you can essentially tag, leave comments for and respond to other team members on the platform to build an ongoing feedback conversation, to easily arrive at a design consensus.
Inconvénients
The option to download and upload mutliple assets within a review step, all at once, really needs to be added. Currently it's a one-by-one process in some cases, and when you're dealing with lots of photos to review, it's really time consuming.
Réponse de Filestage
Hello Adam, thanks for your great feedback!
We're so happy to hear that we've helped you streamline your review and approval process. We've shared your feedback with our team and they are looking into it, so you should look out for some exciting news about it very soon!
Thanks again,
Fotini Athineli, Social Media Manager
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
User-friendly software for good coordination of projects and team members
Publié le 12/09/2021
For us its a perfect software to coordinate so many team-members and project and have all documents...
For us its a perfect software to coordinate so many team-members and project and have all documents collected on one software.
Avantages
For our Team with approximately 50 users of Filestage it is super easy and convinient, to coordinate our 20 projects.
Inconvénients
I think as the software is not completely new a lot of the problems have already been fixed. Sometimes its not clear that a document has more pages. We had the problem that one of the reviewers saw just one page and missed three more pages of a document.
- Secteur d'activité : Production audiovisuelle
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Filestage is a great product.
Publié le 11/05/2022
Avantages
I like the fact that it is easy to share files with team members and also people outside your organisation.
Inconvénients
Sometimes the versions management can be quite complex at times.
Réponse de Filestage
Hi Aleister,
thanks for your great feedback!
We really appreciate you've taken the time to leave this review.
Feel free to reach out to us in regards to version management. We'd be happy to hear your thoughts on reducing the complexity or helping you with your workflow!
Thanks again,
Jenny
Teamlead Customer Success & Support
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Amazing tool!
Publié le 11/10/2017
Happy clients! Easy to use, and very intuitive :)
Happy clients! Easy to use, and very intuitive :)
Avantages
-Very easy to comment the document
-Very User friendly: we see bullets and the comment appears
-Amazing to be able to see different versions of one document
-One online link, one pop up to invite reviewers to see the document
-Easy to create projects and invite a team to share projects
-Possibility to upload pdf or images into the comments themselves (great!)
-The email is customized with our logo, which is a great idea for our image
-And, the best: my clients are happy to receive this link, and see the comments
Inconvénients
-We could have different colors for bullets points
-All the team members should have access all the projects, without inviting them to see the projects?
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Must-have for creative process
Publié le 04/08/2020
Filestage has fundamentally changed the way we operate, and I cannot imagine ever going back to the...
Filestage has fundamentally changed the way we operate, and I cannot imagine ever going back to the "old way" of reviewing and approving creative.
Avantages
Consolidated feedback on creative materials saves us SO much time managing back-and-forth rounds of reviews. It's the digital equivalent of a job jacket full of hand-written rounds of creative feedback. The days of marking up PDFs, scanning handwritten feedback, and long emails are over.
Inconvénients
There are a few minor features that occasionally can be a nuisance, but it's minimal. For example, it would be great to be able to "undo" an approval. Tags can also get lost at times, so it would be nice to have notifications or specific "jump to" tags functionality.
- Secteur d'activité : Design
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
So helpful!
Publié le 19/08/2020
Avantages
Filestage has been invaluable for keeping track of internal and client revisions on design projects – especially being a freelance designer that's not in the office engaging with the team. Previously we'd been adding sticky notes to PDF files, but this was hard to keep track of. I love being able to keep track of the edits and mark off which ones have been completed. This is HUGE in keeping organized. It's also helpful to be able to reply to specific comments so that all of the communication on that one piece is together. The user interface is clean and easy to use. I like having the 2-panel view – with project on one side and comments on the other. Being able to sift through multi-page documents and easily see any remaining edits has made the revision process run so much more smoothly. I also love having the ability to hide resolved comments, so you can easily see your remaining tasks.
Inconvénients
One suggestion: There was one instance where there were a couple of unresolved comments on version 1, but we needed time to figure them out and in the meantime we moved onto version 2. It would be nice if they were a way to transfer unresolved comments from one version over to the next version so that we can keep track of them as we move through the project phases.
- Secteur d'activité : E-learning
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
FileStage Review
Publié le 12/11/2020
It helps us to accelerate the review process with the video editors and it makes the feedback and...
It helps us to accelerate the review process with the video editors and it makes the feedback and the collaboration between all stockholders easy
Avantages
the approval process
project tracker
collaboration tools
Inconvénients
The limitation on the review steps for the pro plan
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant Essai gratuit
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 9.0 /10
Makes reviewing creative easy
Publié le 04/02/2020
Overall I really like it - I would love for it to integrate with other project management tools I...
Overall I really like it - I would love for it to integrate with other project management tools I use like Basecamp.
Avantages
Easy to mark up creative without having to download and upload so many PDFs - I can mark exactly where I want to see changes, and can clearly see how other reviewers have marked it up and if they have approved it.
Inconvénients
It's easy to click into the wrong version and not realize there's a newer version that I should be reviewing instead - sometimes my notification emails come out of order, which causes this.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Exactly what we needed!
Publié le 23/09/2020
From the first contact with a representative, our experience has been nothing but positive. We were...
From the first contact with a representative, our experience has been nothing but positive. We were given an excellent demo by a member of the Filestage team prior to purchase and they have been responsive every time I have reached out to them since.
Avantages
This is the app we were looking for. It gives us a simple to use set of tools for sending creative work for approval (both internally and externally). The tools for marking up amends are simple and extremely effective. Our clients like Filestage too as the interface for non-licensed users is very easy to navigate and understand.
Inconvénients
To be honest, we've only been using filestage for a few weeks but I have heard no complaints from the team so far. We were encouraged by Filestage to submit ideas for features we'd like to see so that they could be voted on for future dev. So it seems they take customer feedback seriously.
- Secteur d'activité : Design
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
No More Scope Creep and Faster Completion of Deliverables
Publié le 03/08/2020
Getting to the final deliverable is more efficient with FileStage. No more emailing PDF files to...
Getting to the final deliverable is more efficient with FileStage. No more emailing PDF files to the client, client adding comments, resending it back, then inquiring about what portion of the document the client was referring to etc. Now we simply can click any part of the document on Filestage and add a comment while Filestage keeps track of each new document (revision) you upload to eliminate the dreaded scope creep.
Avantages
Very easy to use, not only for the business user but most importantly for the client. It is simple for even non-computer savy users. The interface is not overwhelming and I can quickly upload, add reviewers, and make comments all in record time.
Inconvénients
As a freelancer, it can be a little pricey. However, it seems to already have paid for itself because my sanity is not impacted with having to email PDFs back and forth for small revisions.
- Secteur d'activité : Production alimentaire
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
A Visionary Platform
Publié le 09/08/2021
Avantages
Filestage has been a blessing to our business as it relates to brand management. It allows all the persons involved in this process to be able to get feedback on documents, videos, and photos without starting from scratch. It allows easy access to documents that have been reviewed and approved.
Inconvénients
I generally like the product so there is not much to dislike.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Filestage helps us to move faster with our creative content
Publié le 09/11/2019
Creating and collaborating with various range of content seems like a breeze. You can get instant...
Creating and collaborating with various range of content seems like a breeze. You can get instant design feedback and you won't wait days/months for it. Good job!
Avantages
With Filestage we collaborate on different types of content for various range of uses. You can communicate more precisely with your teammates or remote employees and tell exactly what u want to change, edit or remove. Filestage gives us more clarity in all aspects of content collaboration and content process review. Our workflow now is more streamlined and we are able to execute things faster.
Inconvénients
I have nothing to complain about specifically. Some bugs can occur when you are using a lot of plugins but that's pretty much normal.
- Secteur d'activité : Design
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
It's a must!
Publié le 25/01/2021
Avantages
Easy to use, friendly app/software where we can review and check our projects within the team and our clients.. and to spend less time!
Inconvénients
I have no cons, it's what we needed and we will going to use it in every project.