Avis clients sur Treatwell

Aide Pas assez pour une personne comme moi qui est juste artistique et pas logiciel

Une demi-heure de formation n’est pas assez contact humain plus facile

La prise en charge des nouveaux partenaires par le service Treatwell

Nous n’avons pas la certitude ou une vision de ce que Treatwell pourra nous apporter dans les futures mois du partenariat

Nouvelle clientèle plus sélective et une rapide connaissance du centre

Tout est bien rien à dire je conseille vivement Treatwell

Je recommande ! Très facile pour planifier ces rendez-vous beauté en fonction de l'arrondissement où nous nous trouvons

Lorsqu'il s'agit d'un rendez-vous pro et qu'il nous faut une facture avec TVA, impossible de la récupérer

Multitudes de fonctionnalités très intéressantes pour notre domaine.

L'intégration s'est plutôt bien passée, support réactif.

Ce logiciel est excellent pour la prise de rendez vous. De plus, il y a toutes les informations nécessaires : le prix, la durée de prestation, le moyen de paiement accepté, et les horaires de libre.

Je n’ai pas rencontré de points faibles

Logiciel au top pour la prise de rendez vous, que ce soit pour les instituts de beauté ou coiffure cela est parfait. Il y a les disponibilités de chaque salon, le prix et le temps de la prestation.

Je n’ai pas rencontré de points faibles

The ease of use. Even with having multiple stores the software is speedy and easy to jump from one store to another. I love the inbuilt marketing features too and prompts to maximise effectiveness!

The small print on treatments is rather small. It would be great to have a section to make edits or notices to clients

Ease of use
Sends customer reminders via text

Difficult for customers to pay via treatwell if already booked via pay at salon.
I wish it had a pay at salon option where they can pay via card

Treatwell booking system is amazing. You can check your clients history, rebook them, sending your campaigns and lots of other functions. Web chat is always avilable when you need a quick response. The good thing you can approach online calendar anywhere in the world and see what's going on in your venue.

Treat the returning customers as a repeat customers even If they don't turn up within a year

Fantastic systems for Internet & Phone apps So easy to read and make adjustments to appointments if any customer //client which to reschedule if necessary .

High quality software. Software for ease of use

I do not think there is at present any hick cup with the existing and new software. I am sure there will be additions and perhaps they may not be as useful as it is now.

Some of Treatwell clients change their details and this is very hard to recognise that they are customers who have used our services and are not new.

Easy to use , very easy to access it from phone or laptop .

Can’t block clients , preventing the to rebook if you don’t want them in your salon

I have been with treatwell since the very beginning when it was wahanda and then treatwell I can only say what a great efficient company to put my business on

Nothing it’s all great I can work the software with confidence

Easy to use! Great technical support. The calendar layout really simple.

Would like to see more features like recurring appointments and marketing tools.

Very easy to use and access. Can use so many features in one place, if I need to contact a client or Treatwell staff it’s quick and simple. Can also send out e-blasts and manage my schedule any time I need to

Sometimes it’s not easy to find a precise time when using the app on a mobile.

Treatwell has helped my company to grow and build our regular customer base. The software is so easy to use, our clients love It and the customer support is always here when you need them. Thank you Treatwell!

Receiving payments only on two week basis. It is very hard for small business to wait so long to receive the payment

More clients and some become regulars. Good benefit

Can't tailor it more to my business needs and a big % And it adds up wgen you're a small business. Not enough tear structurw

I love the features that enable you to do everything from this one one app like reports, marketing and crm

Its annoying that the reports count cancelled and no show clients in the overall performance reports such as sales

Very user friendly, good customer support

Missng some functions, but very minor inconvenience