VM Backup

4,7 (193)
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Sauvegarde et réplication de machine virtuelle pour Hyper-V et VMware

Note globale

4,7 /5
(193)
Rapport qualité-prix
4,7/5
Fonctionnalités
4,6/5
Simplicité d'utilisation
4,8/5
Support client
4,8/5

98%
des utilisateurs recommandent cette application
Classer par

193 avis

Gustavo
Gustavo
Note globale
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Excelente VM Backup Software

Publié le 02/08/2022

We backup 6 hosts we over 40 VMs Onsite and offsite, and it works really well, no complains, also...

We backup 6 hosts we over 40 VMs Onsite and offsite, and it works really well, no complains, also it is a very goood way to test new environments by restoring backups from any server.

Avantages

What I most like about it, is the pricing model per Host instead of VM, it is very similar to the competitor, but has better pricing, its easy to try before buying, it is super intuitive to set it up, you don't even need to read the how to documentation, because is is really easy to use.

Inconvénients

Some times the Altaro Services drops or Backups stops working (don't understand exactly why) SO You have to contact support (that is excellent and immediate) to solve it. This is the only reason we have been paying for the continuous support.

Si
Note globale
  • Secteur d'activité : Réseaux informatiques
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

It really does what it says on the Tin!

Publié le 22/01/2020

The whole experience wrapped up is just - Good!! We had a situation causing us to move away from...

The whole experience wrapped up is just - Good!! We had a situation causing us to move away from another backup vendor due to issues (not being able to depend on a backup to simply do its job causes sleepless nights after a while). We installed Altaro VM Backup, configured it - all in 15 minutes, including set-up of the email alerts and left it for the evening. Next day - Emails are usually our first encounter as to what occurred overnight - They were all Green! Seriously - a big wow from us! 7 Virtual Machines all backed up successfully and in a time window that seriously made me look twice. The compression and the speed of backups - wow!

Avantages

I have a few things I like - but the most nicest thing: The user interface on Altaro product always seems so simple, and logical. Being in IT support, I dread those times when it takes 20 minutes to work out the GUI or interface to try and restore a file or check a backup log.

Inconvénients

OK - Not being funny - I'll have to come back to this question, because I struggle to think of something I really don't like right now.

Ricardo
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 3.0 /10

Poor Support and issues with disk space

Publié le 08/03/2019

We use Altaro to backup our hosts with hundreds of VMs. We are now migrating to a different...

We use Altaro to backup our hosts with hundreds of VMs. We are now migrating to a different plataform, due to the lack of support to ReFS and the other limitations stated above.

Avantages

Easy of use. It take some time to learn the software schema, but after that, it is very easy to use on the day to day experience.

Inconvénients

Support is almos informal. There is a ticket number, but the follow up is poor. Chat is almost always offline. About disk space, the backups keep groing indefenitely, even if the VM has not much updates. The optimization tool to recover space does not work properly, takes too long to execute, while it runs, it blocks ALL backups funcionality and at the end there is almost no space freed. There is no limit for backup space per VM or per storage. You need to always keep following up the disk usage. There is no support for ReFS, what is a shame for a software that runs on Windows Servers and ReFS has been around for a while already.

Réponse de Hornetsecurity

We are sorry that your experience with our support team has not met our usual high standards. Our support team prides itself on the great feedback it receives from customers, so feedback like this really does stand out. We answer support calls within 22 seconds on average and follow up email tickets within 2 hours on average. Our customers have the option to use chat or phone for quicker responses, our chat is online 24 hours a day.

Do email support@altaro.com with more information about when you were dissatisfied, and we'll be glad to investigate further.

Your backup repository will grow only if the VM has new data - our deduplication and CBT make sure of that. Re the optimization tool, we are working on a better backup format that uses the freed-up space more efficiently. We're sharing your feedback about no limit for backup space as a feature request - thanks. Our recently launched `Mount Virtual Disk' option allows users to grab their backed up files from ReFS partitions.

Mark
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Altaro offers complete protection and peace of mind.

Publié le 01/08/2022

Avantages

The software is easy to use and fully automated. The continuous protection and replication features to an offsite server are included and fantastic. We are able to have complete system image backups to another location, all within Altaro.

Inconvénients

Sometimes the error messages are not very helpful, but the support from altaro is great, and they are always on hand to assist if needed right from within the product.

Alternatives envisagées 

Veeam Data Platform

Pourquoi choisir VM Backup 

We needed full VM protection.

Pourquoi passer à VM Backup

Much simpler to use and far more cost-effective.
Patrick
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

7 years of Altaro in practice

Publié le 12/07/2022

Very quick and easy to install, after that all customer installations can be monitored, controlled...

Very quick and easy to install, after that all customer installations can be monitored, controlled and also updated centrally via a website, this saves us an extremely large amount of time when supporting our customer systems. If a problem really occurs, you can rely on the easily accessible support. We now only use Altaro, why should we pay more for other solutions without added value.

Avantages

Very quick and easy to install, after that all customer installations can be monitored, controlled and also updated centrally via a website, this saves us an extremely large amount of time when supporting our customer systems. If a problem really occurs, you can rely on the easily accessible support. We now only use Altaro, why should we pay more for other solutions without added value.

Inconvénients

The representation of the backup in the CMC could be better presented more clearly

Matthew
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Astoundingly Good; Very Affordable

Publié le 12/07/2022

Veeam is the Cadillac of backups, and there are lots of Chevys that will get the job done but...

Veeam is the Cadillac of backups, and there are lots of Chevys that will get the job done but really make you work at it, but Altaro sits in the sweet spot of a great value with lots of features. I have deployed it at every client that runs VMs on Windows, and it has saved the day several times. Setup takes about five minutes, especially if you are using an attached target. Even complicated NAS-based backups with off-site copies (another great feature) can be set up in less than 30 minutes for every VM on a server.

Avantages

The ability to schedule sandbox restores drew me to Altaro, but honestly, the few times that I have needed Tech Support (including one time on a holiday) it was outstanding. The quality of the support, the speed with which I can reach someone, and the genuine politeness of the staff make getting support painless.

I also like the ability to do off-site copies of the backups. This work s great when I use a direct-attached targets like ioSafe drives and then replicate the backups to portable USB drives to go off site.

Inconvénients

The software is amazingly full featured, but I would like to see the sandbox restore take a snapshot of the services snap-in on the restore once started, shut down the sandbox, delete the restored machine, and send me the image so that I know it worked.

The first time you put in the license code it is a bit convoluted. This is nit picking.

Alternatives envisagées 

BackupAssist

Pourquoi passer à VM Backup

Features versus price. Once I tested it the ease of use sealed the deal.
Lloyd
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Altaro Hyper-V Guest Server Backup

Publié le 14/07/2022

Reliable backups and the support in excellent when needed

Reliable backups and the support in excellent when needed

Avantages

Quick and easy to install and configure.

Inconvénients

Not much, but being unable to shrink backup-set files after removing data is becoming a problem.

Ben
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Simple User Interface, powerful features and robust monitoring

Publié le 20/07/2022

Has been overwhelmingly positive overall!

Has been overwhelmingly positive overall!

Avantages

- Easy to deploy and manage, the CMC (Cloud Management Console) is really fantastic and hard to beat.
- Can initiate backups and restores from cloud, and get robust and detailed history/info on usage metrics as well as standard history logs for daily backup activity (ability to filter down on specific clients is another big plus).
- Boot from backup is also amazing, cant imagine going without it now, makes testing backups fast and easy.
- Really impressive compression and deduplication

Fair per-VM pricing is what sold us - easy flat model for our customers to understand

Inconvénients

Occasional errors in backups (these generally correct on their own though, self healing backup chain), not FIPS compliant unfortunately

Alternatives envisagées 

Barracuda Backup et Veeam Data Platform

Pourquoi choisir VM Backup 

Ever increasing costs from old provider

Pourquoi passer à VM Backup

Best features and price, central management for MSPs at no extra cost
Hugh
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Altaro review

Publié le 01/08/2022

It's been good the customer support is always helpful.

It's been good the customer support is always helpful.

Avantages

The majority of the time it works without any human intervention at all. It has lots of management tools for storage.

Inconvénients

Sometimes it has minor issues with backups failing and no error messages.

Alternatives envisagées 

Veeam Data Platform

Pourquoi passer à VM Backup

Easier and can be controlled from a central web dashboard accessible from anywhere
Mark
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

It just makes life easier

Publié le 01/08/2022

It just makes life much easier and gives us confidence in backup storage.

It just makes life much easier and gives us confidence in backup storage.

Avantages

It's very easy to use and to recover data. Installation is straightforward as is the updating process. A key feature is the almost instant access to support via in app chat sessions.

Inconvénients

Integration with RMM platforms could be better by making specific packages for the products.

Alternatives envisagées 

Veeam Data Platform

Pourquoi choisir VM Backup 

Initially cost, but soon realised it's great GUI was saving us time.

Logiciel antérieur 

Veeam Data Platform

Pourquoi passer à VM Backup

price point and feature set included.
Boniface
Note globale
  • Secteur d'activité : Rédaction et correction
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

A Perfect Backup Solution For Business Use

Publié le 26/10/2023

It has served our needs perfectly as a data backup solution for business

It has served our needs perfectly as a data backup solution for business

Avantages

First, I like that VM Backup comes with some great security featuresIt comes with features that makes data storage and securing business data easyI like the virtualization and easy of data encryptionScheduling data backup and data recovery is easy with VM Backup

Inconvénients

VM Backup has all the best features we need as a business for data backup and virtualization. We have not had major issues with VM Backup

Réponse de Hornetsecurity

Thank you for your kind review of Hornetsecurity VM Backup.

Steve
Note globale
  • Secteur d'activité : Fabrication électrique/électronique
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Gives me a lot of value for my money

Publié le 01/08/2022

I've been very pleased with Altaro VM Backup for my VMware ESXI network. Other backup packages were...

I've been very pleased with Altaro VM Backup for my VMware ESXI network. Other backup packages were either way too simple or way too expensive and too complicated. I'm not primarily a network administrator, I'm a software engineer, so I don't want to have to understand all the intricacies of complex backups. I just want to be able to set up a reliable backup that happens in an automated way and notifies me in a clear fashion if the backup completes and warns me if it doesn't complete. Altaro hit all the right balance of those features for our small company.

Avantages

The price is great for a small business that needs decent backup software with a good feature set. The interface is easy to use even if creating backups is not your primary job. The daily notifications are great and summarize what's happened to make it easy to see if anything needs your attention without devoting a lot of time to reading the email.

Inconvénients

Needs occasional hand-holding. For a couple reasons the backups will fail once or twice a quarter. Sometimes it's due to needing to reauthenticate with my offsite storage on a Synology array but other times it's because the Altaro services stop working on the backup server so I have to stop and restart them.

Alternatives envisagées 

Veeam Data Platform

Pourquoi choisir VM Backup 

Needed more features and visibility into the sucess or failure of the backups.

Pourquoi passer à VM Backup

Been too long to remember why.
Alexander
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Flawless operation in a breeze

Publié le 01/08/2022

Super satisfying - especially the world-class support - be it chat or phonesupport.

Super satisfying - especially the world-class support - be it chat or phonesupport.

Avantages

I never thought that i'll be able to have a backup up and running in under 15 minutes.
The GUI is neat and tidy and self-explanatory in most parts that it is very satisfying working with Altaro VM Backup.
It doesn't take much to convince customers into choosing Altaro - most of the time a trial is more than sufficient.
There's just so much Altaro has to offer - sandbox restores, boot from backup even replication and offsite storage ...

Inconvénients

The only, minor thing i'd have on my wishlist would be better reporting capabilities like: "storage used per VM backup", "Error reports" etc.

David
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Been using it for years and each new version does bring extra features

Publié le 01/08/2022

The backup of customer servers to our own premises was the ultimate goal and this has been achieved...

The backup of customer servers to our own premises was the ultimate goal and this has been achieved at an affordable rate to use and our customers - other solutions were just not user friend at all.

Avantages

The MSP pricing is excellent compared to all others and very simple to get my head around. Simply buying a license per server backed up is much easier than worry about cost per GB and cost per CPU core that some others think is normal.

Inconvénients

On the MSP dashboard managing hosts regards licencing is a little tedious and confusing. Simply converting an existing installation from the 2 guest to MSP version is a hassle and not obvious how to do without a lot of trial and error to work it out.

Dale
Note globale
  • Secteur d'activité : Informatique et sécurité réseau
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Altaro VM Backup

Publié le 21/02/2019

We have reduced the average time of recovery for a failed server. Clients appreciate that we can...

We have reduced the average time of recovery for a failed server. Clients appreciate that we can recover their business servers within a few hours instead of a few days.
We have been using Altaro VM Backup since v. 4 I think. I was impressed with the early version and have specified Altaro VM Backup as our standard for Virtual Machine environments.
The addition of the Cloud Management Console and integration with ConnectWise is a big plus.

Avantages

Setup and configuration is fairly quick.
Restore options allow for a granular file level from a VM image backup.
Ability to restore to different host.
Ability to copy an Offsite backup to remote location.
Support for Cloud storage sites for off site backup storage.
Speed of recovery time on a failed host. Able to restore a VM to new host within a couple hours.
Compression and de-duplication saves storage space on backup media.
Product support is excellent. Usually able to solve errors within the Support Chat. Support is always ready to answer even the simplest question to help us out.

Inconvénients

The local management console is not password protected.
Limited explanation of error messages in the software.
Setting up network connections to NAS storage can sometimes fail with cryptic error message.

Réponse de Hornetsecurity

Thank you for reviewing Altaro VM Backup. We appreciate it!

We do understand where you are coming from here, however, efforts should be made to tighten the OS security layers in this case. If a hacker gains admin access to the server, this means that they have access to the backup data with or without the Altaro console.

We agree that having restricted access to the console would be a great feature; in fact, we have discussed having granular access for different users but we cannot offer an ETA for this just yet.

Currently, our primary recommendation here is to strengthen password policies for accounts that have server logon access, and restrict access through the OS layer itself.

William
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

Altaro for the small MSP

Publié le 01/08/2022

We have used several leading software brands over the years but Altaro has proven to be the best...

We have used several leading software brands over the years but Altaro has proven to be the best for our needs.

Avantages

Very simple to deploy and manage. It performs the main function of backup and restore without the many unnecessary complexities of many of its competitors.

Inconvénients

Accidentally allowing a backup location to fill will result in loss of back chain.

David
Note globale
  • Secteur d'activité : Divertissement
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Altaro VM Backup makes backup proceses easy and is quick to learn

Publié le 01/08/2022

The support desk is really good and the dashboard is easy to learn.

The support desk is really good and the dashboard is easy to learn.

Avantages

The dashboard is easy to use and if you do get stuck, you can have instant access to the chat to resolve any issues with Altaro support desk.

Inconvénients

Sometimes you do get stuck and would like Altaro staff just to remotely connect and resolve the problem rather than requiring you to resolve the problem yourself.

Dirk
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Altaro Backup - The Only Way to Go

Publié le 27/02/2019

We are a small IT services company and we use it to backup all of our clients servers. It has come...

We are a small IT services company and we use it to backup all of our clients servers. It has come to the rescue on several occasions. From a "borked" Windows server upgrade to an partially encrypted server we have been able to restore the clients server/data with little or no loss of data. It makes us look like heroes. We have tried other solutions and none give us the all the features that Altaro has at a reasonable cost.

Avantages

- the ability to boot from backup is a life saver. On more that one occasion we have had to boot from backup after the clients onsite IT accidently "borked" their SQL server. With boot from backup the client was able to continue working while the software completed the restore of the VM in the background.
- offsite backup allows us to store the nightly backups from our clients at on offsite location, with this feature we no longer have to pickup and return drives on a daily basis to our client locations. Not only do we save time, but we are able to charge for the service and save our clients money on the costs of a daily hard drive rotation.

Inconvénients

- trivial, but it would save a step if when upgrading the software it would uninstall the old software for you. Currently you have to remember to manually uninstall it first then install the new release

Saeed
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Honest review

Publié le 01/08/2022

Very good will move some other customers over when approved.

Very good will move some other customers over when approved.

Avantages

The main positive is support, it is amazingly quick and the agents are helpful.

The speed and data compression is also very good.

Inconvénients

Very limited for physical server backups. Its essentially a P2V but still works.

Lucas
Lucas
Note globale
  • Secteur d'activité : Informatique et sécurité réseau
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Best and Easiest product for Virtual Machine Backups

Publié le 13/07/2022

Avantages

The simple setup and configuration of the product, along with the robust recovery and retention features.

Inconvénients

My only gripe with the product is the speed at which backups take, however io understand as to why with the advanced de-duping but it is an issue sometimes.

Posh
Note globale
  • Secteur d'activité : Vente en gros
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Easy to use and it works

Publié le 16/01/2020

We are very happy with Altaro as our backup solution. We have been using Altaro over 2 years on all...

We are very happy with Altaro as our backup solution. We have been using Altaro over 2 years on all our hosts. Pricing is far better compared to other similar backup solutions in the market.

Avantages

We are a medium-size organization with Altaro installed on 6 hyper-v hosts. Experience has been great with Altaro when it comes to backups of all our VMs and restoring data/files. Very easy setup and administration even a nontechie can get this set up in less than 15 minutes. GUI is very intuitive and gives you all the information required. Cloud management console makes it easier to manage and receive alerts from anywhere. Support is great and always very helpful in resolving issues promptly. 5 stars!!

Inconvénients

Little sensitive to storage device errors. However, nothing to concern about as it usually gives you plenty of information to troubleshoot the issue. Support is great from Altaro in resolving them quickly and efficiently.

alejandro
Note globale
  • Secteur d'activité : Matériel informatique
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Thanks altaro

Publié le 01/08/2022

110 % with the CMC console

110 % with the CMC console

Avantages

i discover altaro 10 years ago, i thanks god i select it as a primary backup for all my customer. In every critical moment i was sure i have a backup and when i need to recover a virtual machine it works in 100% of the cases.

Inconvénients

in a few ocasions the virtual machine create some unnecessary files.

Stefano
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Altaro

Publié le 14/07/2022

Avantages

Easy use of console and remote management

Inconvénients

Central remote console and instant chat support

Steve
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Excellent Set-it-and-forget-it Software

Publié le 19/02/2019

We are really happy with the software. We've resold and recommended it to a few customers of ours....

We are really happy with the software. We've resold and recommended it to a few customers of ours. We've been using it ourselves for years. It's by far the best backup software we've used. We love how we set it up and then it just works like clockwork. I wish there was some way it could set up a method to alert you from the cloud ONLY when it was supposed to backup but didn't for whatever reason. We keep the failures and success e-mails coming in because we need to try to cross reference to make sure certain backups were a success and that it didn't just go offline, or the e-mail alert stopped working - and the backup stopped working. I also wish it could monitor the hardware as well...so it could tie into DellAlert and send that to the cloud...so it could be a total backup and monitoring solution for us. For now though, it does the primary job of efficiently backing up everything.

Avantages

Reliable, Easy to set up, and Efficient. We also love how it dedups data and how it can alert you when a backup fails.

Inconvénients

I did not like how the upgrade required us to create all the backups all over again requiring us double the storage space. That requires some juggling. But after a few successful upgrades, we cleaned house and had it back to normal.

Christian
Note globale
  • Secteur d'activité : Matériel informatique
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Review from Germany

Publié le 24/02/2020

Altaro is ideal for small enviroments with HYPERV ONLY. If customers growth, or if you need...

Altaro is ideal for small enviroments with HYPERV ONLY. If customers growth, or if you need integration into Vendor Driven Storage Arrays you will have to look for other products.

Avantages

I install Altaro in HYPERV Only enviroments. In general it works fine. I am a reseller since 8 Years and run Altaro on various sites. Installation is very easy and you will get good results.

Inconvénients

The easyness has issues in bigger enviroments. One of my customers is running 6 Clusters and aprox 10 standalone hyperv hosts. I would like to have a better reporting tool to plan the jobs. Reporting is poor in general. Ex. Time for backup in real live is much longer than shown, depending on weh the stop watch is started. Altaro Seems to measure the time after a succesfull snapshot, saving the data. Lots of other features (includung LOG Mainentance is promised for years).