iubenda

4,7 (189)
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Logiciels de compliance pour les sites web, les applications et les organisations

Note globale

4,7 /5
(189)
Rapport qualité-prix
4,5/5
Fonctionnalités
4,6/5
Simplicité d'utilisation
4,5/5
Support client
4,7/5

96%
des utilisateurs recommandent cette application
Classer par

189 avis

Marco
Marco
Note globale
  • Secteur d'activité : Design
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé Autre pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

The best provider for policy

Publié le 02/07/2019

Iubenda fixed all my issues about cookie and privacy policy. The best solution for my client...

Iubenda fixed all my issues about cookie and privacy policy. The best solution for my client websites. I absolutely recommend it.

Avantages

The quality of service. The perfect integration with WordPress. The price.

Inconvénients

Customer support is not always able to respond soon.

Nathaniel
Nathaniel
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé Autre pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 5.0 /10

Quick and easy compliant webforms and cookie policy creation.

Publié le 09/12/2019

Was good while it lasted, but had to replace eventually. Maybe would use again on a quick build...

Was good while it lasted, but had to replace eventually. Maybe would use again on a quick build ecommerce site.

Avantages

Was easy to build forms and cookie policies using templates and wizard. Many shortcodes and intergration for form building. A good choice of styling options and abilty to use via imbed, or plug-in.

Inconvénients

I would say for the most part, that the solution is expensive in comparison to other services offering fully compliant web forms and/or policies. If you know a thing or two about HTML/CSS, the styling and embed does not really matter all that much.

Enrico
Note globale
  • Secteur d'activité : Édition
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

All Cookie Policy needs but optimizable about performance

Publié le 14/07/2020

Can be faster but it has an overall good quality.

Can be faster but it has an overall good quality.

Avantages

It has all features required for Cookie Policy law, and provide users a great interface to choose their preferences.

Inconvénients

It needs jQuery. In 2020 with a great browser compatibility I expect a such big company has developed a dependency free script.
Another negative point is that it requires 3 Javascript files (jQuery excluded) in page to fully work (1 for extended policy popup!)

Mario Raffaele
Mario Raffaele
Note globale
  • Secteur d'activité : Internet
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Iubenda GDPR

Publié le 06/12/2018

Personally I had already used Iubenda some time ago for the service dedicated to privacy.
In recent...

Personally I had already used Iubenda some time ago for the service dedicated to privacy.
In recent months I have used (and also used by others ...) Iubenda to manage the complex part dedicated to GDPR

Avantages

The software is very complete, quite easy to use and takes into account the many variants that characterized the law on GDPR

Inconvénients

If I have to indicate something ... I can say that - perhaps - it is not always easy to understand which is the most suitable economic solution in different cases ...

Réponse de iubenda

Hello Mario,

Thank you for taking your time in providing this feedback, it is extremely appreciated.

If you happen to need assistance with our solutions, prices or you simply need more information, please contact us anytime at info@iubenda.com or through the support chat you can find in every page of our website

Cosimo
Cosimo
Note globale
  • Secteur d'activité : Psychologie
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé Autre pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

It solved my chaos on GDPR

Publié le 30/01/2019

Positive, I will continue being a subscriber

Positive, I will continue being a subscriber

Avantages

Completeness of features, easy integration on my web site

Inconvénients

That after the first free service when you decide to pay to get more, you have to pay also for what was initially free

Tommaso
Tommaso
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

the only way to manage cookie policy

Publié le 27/08/2019

Avantages

it's a good platform to manage consent and cookie policy. their support is really good.

Inconvénients

even if I'm not a new user, I cannot tell any problem with them

James
James
Note globale
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Clearly this company values their customers

Publié le 22/02/2022

Before I knew I had a problem their team contacted me to inform our developer had not configured...

Before I knew I had a problem their team contacted me to inform our developer had not configured the tool properly. They accomodated a meeting time in my time zone and [SENSITIVE CONTENT] took full responsibility for helping me solve all my configuration issues as well as the broken code on our own website. I was really impressed how he handled everything and provided me with solutions instead of giving me tasks.

Avantages

It automates compliance issues for our various privacy policies, Cookies, and Terms and conditions. They provide templates and best practices.

Inconvénients

There were a few places where the UI could have been a little more clear when a new policy is generted. I gave them feedback and they took it into consideration and they said they are already looking at it.

Andrea
Andrea
Note globale
  • Secteur d'activité : Médias en ligne
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

service review

Publié le 05/07/2019

Avantages

simplicity in a very complicated context

Inconvénients

prices for additional services, the additional services aren't immediately clear

Chris
Chris
Note globale
  • Secteur d'activité : Design
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

POM when it comes to a website's legal disclosers and notices!

Publié le 29/04/2021

Overall I think it is a huge value/asset. I do like that you can add in your own custom services...

Overall I think it is a huge value/asset. I do like that you can add in your own custom services as well as have it scan your site for services you use!

Avantages

This does the work for you of making custom privacy notices, terms of service, cookies, etc. for your website. I like that it handles all the legal jargan and requirements so we can focus on the site itself. While the price is high, you are also paying for the legal team of iubenda to write the text that makes you compliant. It gives great peace of mind to have this on your site - especially with the ever changing laws regarding privacy and info collecting!

Inconvénients

The backend is a bit daunting to figure out - once you get going it isn't too bad. I do wish it was a little easier/streamlined to get things going.

Jordan
Jordan
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé Autre pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

The Gold Standard for Terms & Cookie Policy

Publié le 27/07/2021

An awesome tool! I have no regrets about using iubenda.

An awesome tool! I have no regrets about using iubenda.

Avantages

Absolutely can't think of anything negative to say about Iubenda. It seems to be THE gold standard for generating flawless terms, privacy, and cookie policies.

Inconvénients

The ONLY thing I can now think of is it'd be nice to customize the cookie popup a bit more. But I trust that Iubenda knows the best practices & has my best legal interest at heart.

massimo
Note globale
  • Secteur d'activité : Ressources humaines
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

great tool

Publié le 23/02/2023

Very good. Definitely a good buy.

Very good. Definitely a good buy.

Avantages

the customer care is outstanding. If you have a problem they will help to fix it.

Inconvénients

The layout is not always intuitive and it requires a little practice to get used to it.

Ute
Note globale
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Making the life of single business owners easier!

Publié le 08/09/2021

Is did not only use the software myself. I also promoted it and supported it for the websites of my...

Is did not only use the software myself. I also promoted it and supported it for the websites of my clients.
This way I could even reduce their workload and could make them really happy.

Avantages

You have your own business and a lot of work to do? Fine for you! But how much time do you have to think about GDPR or legal things? Do not worry. There are people who focus on this and do an excellent job.
Let iubenda sort your problems out about a cookie solution on your website that is compliant to your and the legal needs. Set it up and forget it until somethings is changed.
This is he way, you find time for all the things, that you need to run your business and make money.

Inconvénients

Its not the software, that I did not like, but the complexity of websites, their compliance to law and how one person should be able to deal with it all on his or her own.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Internet
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Fantastic Solution

Publié le 17/12/2018

Fantastic solution. iubenda has helped with our privacy settings with efficiency and ease.

Fantastic solution. iubenda has helped with our privacy settings with efficiency and ease.

Avantages

Very easy to use. And support is super accessible & helpful.

Inconvénients

No complaints! It's done everything I need and I've discovered more.

Réponse de iubenda

Hello,

Thank you for taking your time for leaving this feedback, it is very important for us.

We are happy our service has been useful to you and we are constantly working in order to add new features and clauses.

Be sure to subscribe to our newsletter in order to remain up to date with all our latest features and news.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Good solution for SMBs to manage their GDPR needs

Publié le 04/02/2019

I've been a customer from 2015 and so far iubenda has given me an entry level solution to manage...

I've been a customer from 2015 and so far iubenda has given me an entry level solution to manage the privacy and cookies policies for my clients.

Avantages

Comprehensive set of tools, available in different languages, Wordpress plugin.

Inconvénients

Maybe not suitable for complex solutions, could be pricey for websites with high traffic.

Mino
Note globale
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Iubenda Licence Pro

Publié le 21/04/2019

I had known Iubenda for a long time, but all of its infrastructure was decidedly improved,...

I had known Iubenda for a long time, but all of its infrastructure was decidedly improved, especially the clarity of the procedures.

Avantages

Product that responds correctly to our needs.
Clarity for its use and installation
Clarity of the license conditions
Great customer focus and opportunities to learn how to use it
Excellent relationship between quality and price

Inconvénients

Improved account management procedure, but otherwise I have not found any defect or problem at the moment.

Steven
Note globale
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Saves me from chasing Attorneys

Publié le 29/06/2020

Their service, product and customer service have all made the price worth it. You should at least...

Their service, product and customer service have all made the price worth it. You should at least consider trying this out, you will see the savings in the long run, especially if you're running a high volume site (and not just a hobby site).

Avantages

It does a lot of work for you. Takes care of document structure and makes sure you don't forget a critical section. I also really like how it scans my website and lets me know what I should consider including in my policies.

Inconvénients

It is a bit pricey, you pay per site. But when you think about how much time and energy this saves in finding an attorney to help with this, it is worth it.

Luigi
Note globale
  • Secteur d'activité : Édition
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

everything ok

Publié le 07/06/2022

ok

ok

Avantages

quick and efficient and easy to be installed

Inconvénients

too expensive the service and the extention

Silvia
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Iubenda review

Publié le 04/02/2020

Avantages

Even if it looks like that is complicated you just chat with the support and they are extremely helpful

Inconvénients

Overall is a good services, I don't find anything that it's too complicated

Sara
Note globale
  • Secteur d'activité : Internet
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Good Service

Publié le 14/12/2018

Good support
Good tools

Good support
Good tools

Avantages

I tried the cookie solution offer by Iubenda and it's easy to configure, Iubenda it's also offering free interesting webinar and Q&A sessions.
I needed to ask the support few questions and they answer very quickly.
Positive experience!!!

Inconvénients

The software could detect automatically cookies that are in the website

Réponse de iubenda

Hello Sara,

thank you for the feedback, it's very appreciated!

I'm glad to inform you that we are constantly working in order to improve the Generator and add new features hence the auto detection of cookies could be one of these future additions.

Be sure to subscribe to our newsletter in order to remain up to date with all our latest features and news.

Eduardo
Note globale
  • Secteur d'activité : Assurance
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Practicality in the Adjustments to the Legislation

Publié le 10/02/2021

We were able to keep up with the laws relevant to our company and keep up to date with changes in a...

We were able to keep up with the laws relevant to our company and keep up to date with changes in a practical and fast way!

Avantages

- Automatic detection of technologies on the website / application;
- Generation of the automated Privacy Policy, based on the website technologies;
- Automated Terms of Use and Cookie Policy generator;
- Customizable cookie consent banner.

Inconvénients

- Implementation on wordpress sites is still a bit complicated, despite the plugin;
- It is not possible to insert cookies and scripts directly into the plugin or dashboard, everything is done by detection;
- It is not possible to leave cookies and external scripts previously enabled for the user.

Alternatives envisagées 

OneTrust

Pourquoi passer à iubenda

Lifetimedeal offer, certification program.
Emanuele
Note globale
  • Secteur d'activité : Matériaux de construction
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

privacy policy software

Publié le 08/03/2019

fast in generating policies

fast in generating policies

Avantages

the way to add function easily for the privacy and cookie policy

Inconvénients

the difficulty in understanding the exact operation and usefulness of some services I would prefer to talk to someone tu use less time

Claudia
Note globale
  • Secteur d'activité : Design graphique
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

IUBENDA

Publié le 07/07/2020

Avantages

Iubenda is really simple to use , the dashboard is intuitive and the support team is always helpful and kind.

Inconvénients

I like the simplicity of use and the great utility.

Peter Bachmann
Peter Bachmann
Note globale
  • Secteur d'activité : Design
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé Autre pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 8.0 /10

Legal documents constantly updated

Publié le 08/05/2021

Overall a great platform if you are worried about GDPR.

Overall a great platform if you are worried about GDPR.

Avantages

Iubenda creates legal documents constantly updated by lawyers, so you don't have to worry about doing any of that yourself. It's really great for GDPR policies, so they are always up to date on my website.

Inconvénients

I personally would like if they supported more languages, especially Scandinavian languages like Danish and Swedish.

Samuele
Note globale
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

An experience of trust

Publié le 05/04/2021

Ease of integration into many projects, easy understanding of the theme, excellent technical...

Ease of integration into many projects, easy understanding of the theme, excellent technical support. To deepen the argument, of course, one can also rely on external resources, but with Iubenda it is a good starting point.

Avantages

Simplicity and professionalism are the basis of Iubenda. They have the numbers and the knowledge to be able to follow you in the basic steps and bring you closer to a reality that is often not easy to understand.

Inconvénients

The user-side tools are very simplified, this is a strong point to be able to understand what you are doing but at the same time save precious time.

Rossano
Note globale
  • Secteur d'activité : Internet
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé Autre pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

SATISFIED

Publié le 08/02/2020

Avantages

Ease of use and speed in setting the cookie policy and privacy policy. Extremely simple to insert services

Inconvénients

To date nothing. I haven't had any other experiences with other software and I don't think I'll try