Avis clients sur iubenda

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189 avis

- Secteur d'activité : Design
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé Autre pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
The best provider for policy
Publié le 02/07/2019
Iubenda fixed all my issues about cookie and privacy policy. The best solution for my client...
Iubenda fixed all my issues about cookie and privacy policy. The best solution for my client websites. I absolutely recommend it.
Avantages
The quality of service. The perfect integration with WordPress. The price.
Inconvénients
Customer support is not always able to respond soon.

- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé Autre pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 5.0 /10
Quick and easy compliant webforms and cookie policy creation.
Publié le 09/12/2019
Was good while it lasted, but had to replace eventually. Maybe would use again on a quick build...
Was good while it lasted, but had to replace eventually. Maybe would use again on a quick build ecommerce site.
Avantages
Was easy to build forms and cookie policies using templates and wizard. Many shortcodes and intergration for form building. A good choice of styling options and abilty to use via imbed, or plug-in.
Inconvénients
I would say for the most part, that the solution is expensive in comparison to other services offering fully compliant web forms and/or policies. If you know a thing or two about HTML/CSS, the styling and embed does not really matter all that much.
- Secteur d'activité : Édition
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
All Cookie Policy needs but optimizable about performance
Publié le 14/07/2020
Can be faster but it has an overall good quality.
Can be faster but it has an overall good quality.
Avantages
It has all features required for Cookie Policy law, and provide users a great interface to choose their preferences.
Inconvénients
It needs jQuery. In 2020 with a great browser compatibility I expect a such big company has developed a dependency free script.
Another negative point is that it requires 3 Javascript files (jQuery excluded) in page to fully work (1 for extended policy popup!)

- Secteur d'activité : Internet
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Iubenda GDPR
Publié le 06/12/2018
Personally I had already used Iubenda some time ago for the service dedicated to privacy.
In recent...
Personally I had already used Iubenda some time ago for the service dedicated to privacy.
In recent months I have used (and also used by others ...) Iubenda to manage the complex part dedicated to GDPR
Avantages
The software is very complete, quite easy to use and takes into account the many variants that characterized the law on GDPR
Inconvénients
If I have to indicate something ... I can say that - perhaps - it is not always easy to understand which is the most suitable economic solution in different cases ...
Réponse de iubenda
Hello Mario,
Thank you for taking your time in providing this feedback, it is extremely appreciated.
If you happen to need assistance with our solutions, prices or you simply need more information, please contact us anytime at info@iubenda.com or through the support chat you can find in every page of our website

- Secteur d'activité : Psychologie
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé Autre pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
It solved my chaos on GDPR
Publié le 30/01/2019
Positive, I will continue being a subscriber
Positive, I will continue being a subscriber
Avantages
Completeness of features, easy integration on my web site
Inconvénients
That after the first free service when you decide to pay to get more, you have to pay also for what was initially free

- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
the only way to manage cookie policy
Publié le 27/08/2019
Avantages
it's a good platform to manage consent and cookie policy. their support is really good.
Inconvénients
even if I'm not a new user, I cannot tell any problem with them

- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Clearly this company values their customers
Publié le 22/02/2022
Before I knew I had a problem their team contacted me to inform our developer had not configured...
Before I knew I had a problem their team contacted me to inform our developer had not configured the tool properly. They accomodated a meeting time in my time zone and [SENSITIVE CONTENT] took full responsibility for helping me solve all my configuration issues as well as the broken code on our own website. I was really impressed how he handled everything and provided me with solutions instead of giving me tasks.
Avantages
It automates compliance issues for our various privacy policies, Cookies, and Terms and conditions. They provide templates and best practices.
Inconvénients
There were a few places where the UI could have been a little more clear when a new policy is generted. I gave them feedback and they took it into consideration and they said they are already looking at it.

- Secteur d'activité : Médias en ligne
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
service review
Publié le 05/07/2019
Avantages
simplicity in a very complicated context
Inconvénients
prices for additional services, the additional services aren't immediately clear

- Secteur d'activité : Design
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
POM when it comes to a website's legal disclosers and notices!
Publié le 29/04/2021
Overall I think it is a huge value/asset. I do like that you can add in your own custom services...
Overall I think it is a huge value/asset. I do like that you can add in your own custom services as well as have it scan your site for services you use!
Avantages
This does the work for you of making custom privacy notices, terms of service, cookies, etc. for your website. I like that it handles all the legal jargan and requirements so we can focus on the site itself. While the price is high, you are also paying for the legal team of iubenda to write the text that makes you compliant. It gives great peace of mind to have this on your site - especially with the ever changing laws regarding privacy and info collecting!
Inconvénients
The backend is a bit daunting to figure out - once you get going it isn't too bad. I do wish it was a little easier/streamlined to get things going.

- Secteur d'activité : Logiciels
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé Autre pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
The Gold Standard for Terms & Cookie Policy
Publié le 27/07/2021
An awesome tool! I have no regrets about using iubenda.
An awesome tool! I have no regrets about using iubenda.
Avantages
Absolutely can't think of anything negative to say about Iubenda. It seems to be THE gold standard for generating flawless terms, privacy, and cookie policies.
Inconvénients
The ONLY thing I can now think of is it'd be nice to customize the cookie popup a bit more. But I trust that Iubenda knows the best practices & has my best legal interest at heart.
- Secteur d'activité : Ressources humaines
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
great tool
Publié le 23/02/2023
Very good. Definitely a good buy.
Very good. Definitely a good buy.
Avantages
the customer care is outstanding. If you have a problem they will help to fix it.
Inconvénients
The layout is not always intuitive and it requires a little practice to get used to it.
- Secteur d'activité : E-learning
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Making the life of single business owners easier!
Publié le 08/09/2021
Is did not only use the software myself. I also promoted it and supported it for the websites of my...
Is did not only use the software myself. I also promoted it and supported it for the websites of my clients.
This way I could even reduce their workload and could make them really happy.
Avantages
You have your own business and a lot of work to do? Fine for you! But how much time do you have to think about GDPR or legal things? Do not worry. There are people who focus on this and do an excellent job.
Let iubenda sort your problems out about a cookie solution on your website that is compliant to your and the legal needs. Set it up and forget it until somethings is changed.
This is he way, you find time for all the things, that you need to run your business and make money.
Inconvénients
Its not the software, that I did not like, but the complexity of websites, their compliance to law and how one person should be able to deal with it all on his or her own.
- Secteur d'activité : Internet
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Fantastic Solution
Publié le 17/12/2018
Fantastic solution. iubenda has helped with our privacy settings with efficiency and ease.
Fantastic solution. iubenda has helped with our privacy settings with efficiency and ease.
Avantages
Very easy to use. And support is super accessible & helpful.
Inconvénients
No complaints! It's done everything I need and I've discovered more.
Réponse de iubenda
Hello,
Thank you for taking your time for leaving this feedback, it is very important for us.
We are happy our service has been useful to you and we are constantly working in order to add new features and clauses.
Be sure to subscribe to our newsletter in order to remain up to date with all our latest features and news.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Good solution for SMBs to manage their GDPR needs
Publié le 04/02/2019
I've been a customer from 2015 and so far iubenda has given me an entry level solution to manage...
I've been a customer from 2015 and so far iubenda has given me an entry level solution to manage the privacy and cookies policies for my clients.
Avantages
Comprehensive set of tools, available in different languages, Wordpress plugin.
Inconvénients
Maybe not suitable for complex solutions, could be pricey for websites with high traffic.
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Iubenda Licence Pro
Publié le 21/04/2019
I had known Iubenda for a long time, but all of its infrastructure was decidedly improved,...
I had known Iubenda for a long time, but all of its infrastructure was decidedly improved, especially the clarity of the procedures.
Avantages
Product that responds correctly to our needs.
Clarity for its use and installation
Clarity of the license conditions
Great customer focus and opportunities to learn how to use it
Excellent relationship between quality and price
Inconvénients
Improved account management procedure, but otherwise I have not found any defect or problem at the moment.
- Secteur d'activité : E-learning
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé Autre pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Saves me from chasing Attorneys
Publié le 29/06/2020
Their service, product and customer service have all made the price worth it. You should at least...
Their service, product and customer service have all made the price worth it. You should at least consider trying this out, you will see the savings in the long run, especially if you're running a high volume site (and not just a hobby site).
Avantages
It does a lot of work for you. Takes care of document structure and makes sure you don't forget a critical section. I also really like how it scans my website and lets me know what I should consider including in my policies.
Inconvénients
It is a bit pricey, you pay per site. But when you think about how much time and energy this saves in finding an attorney to help with this, it is worth it.
- Secteur d'activité : Édition
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
everything ok
Publié le 07/06/2022
ok
ok
Avantages
quick and efficient and easy to be installed
Inconvénients
too expensive the service and the extention
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Iubenda review
Publié le 04/02/2020
Avantages
Even if it looks like that is complicated you just chat with the support and they are extremely helpful
Inconvénients
Overall is a good services, I don't find anything that it's too complicated
- Secteur d'activité : Internet
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Good Service
Publié le 14/12/2018
Good support
Good tools
Good support
Good tools
Avantages
I tried the cookie solution offer by Iubenda and it's easy to configure, Iubenda it's also offering free interesting webinar and Q&A sessions.
I needed to ask the support few questions and they answer very quickly.
Positive experience!!!
Inconvénients
The software could detect automatically cookies that are in the website
Réponse de iubenda
Hello Sara,
thank you for the feedback, it's very appreciated!
I'm glad to inform you that we are constantly working in order to improve the Generator and add new features hence the auto detection of cookies could be one of these future additions.
Be sure to subscribe to our newsletter in order to remain up to date with all our latest features and news.
- Secteur d'activité : Assurance
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Practicality in the Adjustments to the Legislation
Publié le 10/02/2021
We were able to keep up with the laws relevant to our company and keep up to date with changes in a...
We were able to keep up with the laws relevant to our company and keep up to date with changes in a practical and fast way!
Avantages
- Automatic detection of technologies on the website / application;
- Generation of the automated Privacy Policy, based on the website technologies;
- Automated Terms of Use and Cookie Policy generator;
- Customizable cookie consent banner.
Inconvénients
- Implementation on wordpress sites is still a bit complicated, despite the plugin;
- It is not possible to insert cookies and scripts directly into the plugin or dashboard, everything is done by detection;
- It is not possible to leave cookies and external scripts previously enabled for the user.
Alternatives envisagées
OneTrustPourquoi passer à iubenda
Lifetimedeal offer, certification program.- Secteur d'activité : Matériaux de construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé Autre pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
privacy policy software
Publié le 08/03/2019
fast in generating policies
fast in generating policies
Avantages
the way to add function easily for the privacy and cookie policy
Inconvénients
the difficulty in understanding the exact operation and usefulness of some services I would prefer to talk to someone tu use less time
- Secteur d'activité : Design graphique
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé Autre pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
IUBENDA
Publié le 07/07/2020
Avantages
Iubenda is really simple to use , the dashboard is intuitive and the support team is always helpful and kind.
Inconvénients
I like the simplicity of use and the great utility.

- Secteur d'activité : Design
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé Autre pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
Legal documents constantly updated
Publié le 08/05/2021
Overall a great platform if you are worried about GDPR.
Overall a great platform if you are worried about GDPR.
Avantages
Iubenda creates legal documents constantly updated by lawyers, so you don't have to worry about doing any of that yourself. It's really great for GDPR policies, so they are always up to date on my website.
Inconvénients
I personally would like if they supported more languages, especially Scandinavian languages like Danish and Swedish.
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
An experience of trust
Publié le 05/04/2021
Ease of integration into many projects, easy understanding of the theme, excellent technical...
Ease of integration into many projects, easy understanding of the theme, excellent technical support. To deepen the argument, of course, one can also rely on external resources, but with Iubenda it is a good starting point.
Avantages
Simplicity and professionalism are the basis of Iubenda. They have the numbers and the knowledge to be able to follow you in the basic steps and bring you closer to a reality that is often not easy to understand.
Inconvénients
The user-side tools are very simplified, this is a strong point to be able to understand what you are doing but at the same time save precious time.
- Secteur d'activité : Internet
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé Autre pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
SATISFIED
Publié le 08/02/2020
Avantages
Ease of use and speed in setting the cookie policy and privacy policy. Extremely simple to insert services
Inconvénients
To date nothing. I haven't had any other experiences with other software and I don't think I'll try