2 avis

Datagate

Facturation des télécommunications et conformité fiscale des MSP

5 /5 (2 avis) Donnez votre avis !

Note globale

5 /5
  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Fonctionnalités
100%
des utilisateurs recommandent cette application
2 avis
Eric W.
Note globale
  • Secteur d'activité: Services et technologies de l'information
  • Taille de l'entreprise: 11-50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Datagate greatly optimized our VoIP billing!

Publié le 21/10/2020

Bottom line is we save a bunch of time, our customers received great traditional telephony style bills and our vendors support and enjoy working through the Datagate platform.

Avantages

We have been using Datagate for years and have found many improvements in our business processes. The primary reason we made the switch to Datagate was for our telephony/VoIP billing to sync the invoicing data to Connectwise. Prior to Datagate we had to manually enter data each month which was not scalable. We also had several monthly compliance reporting requirements that took a great deal of time to put together and Datagate’s reporting greatly simplified that process and saved us many hours per month. Last we have appreciated Datagate’s support team who do a great job of getting in meetings with us to tackle new processes or direction of our VoIP billing.

Inconvénients

Early on we had some bumps as the Connectwise integration was built, but that was years ago and its been great since.

Réponse de Datagate Traduire en français

Thank you for this review Eric. We are glad to hear of your success in VoIP billing with Datagate and ConnectWise. Much appreciated.

Bob B.
Note globale
  • Secteur d'activité: Télécommunications
  • Taille de l'entreprise: 2-10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

President

Publié le 09/10/2020

It has been a very pleasant experience and I am very happy with the end result.

Avantages

Ability to integrate with ConnectWise, QuickBooks online & Connectbooster

Inconvénients

Some of the integration steps are currently manual - (sync with ConnectWise). But I am working with Datagate to automate these processes.

Réponse de Datagate Traduire en français

Thank you Bob, we appreciate your feedback and its great that you are having a good experience using Datagate telecom billing integrated with ConnectWise Manage, QuickBooks Online and ConnectBooster.
We give careful consideration to all suggestions from our clients, to further improve our product. As a result of your suggestion, the automatic ConnectWise synch is now on our product roadmap, so Datagate users in future will not need to press a button to trigger it.