--- description: Userpilot : qu'en pensent les utilisateurs ? Lisez les avis sur Userpilot, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Userpilot - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de Customer Success](/directory/959/customer-success/software) > [Userpilot](/software/114367/userpilot) # Userpilot Canonical: https://www.getapp.fr/software/114367/userpilot Page : 1/4\ Suivant: [Page suivante](https://www.getapp.fr/software/114367/userpilot?page=2) > Userpilot est une plateforme cloud d'expérience produit conçue pour la réussite des clients et les équipes produit. Elle permet d'intégrer les utilisateurs et d'augmenter l'adoption des produits au moyen d'expériences déclenchées par le comportement. Cette solution sans code permet aux utilisateurs de créer, de gérer les flux de tests A/B, de personnaliser l'interface utilisateur, etc. > > Conclusion : 57 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 57 Avis | | Simplicité d’utilisation | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Userpilot - **Pays**: HENDERSON, É.-U. - **Entreprise fondée en**: 2017 ## Contexte commercial - **Prix à partir de**: 249,00 $US - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 208 de plus ## Fonctionnalités - A/B Testing - API - Actions découlant d'un événement - Aide contextuelle - Alertes de compte - Analyse des recherches utilisateurs - Analyse des tendances - Analyse visuelle - Authentification unique - Base de données de clients - Bibliothèque de contenu - Contenu interactif - Création de contenu - Engagement des clients - Enquêtes et feedback - Fonction de glisser-déposer - Fonctions pour sites web - Formation sur application - Gamification - Gestion de la base de connaissances ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels de Customer Success](https://www.getapp.fr/directory/959/customer-success/software) ## Catégories connexes - [Logiciels de Customer Success](https://www.getapp.fr/directory/959/customer-success/software) - [Plateformes d'adoption numérique](https://www.getapp.fr/directory/1627/digital-adoption-platform/software) - [Outils UX (expérience utilisateur)](https://www.getapp.fr/directory/1287/ux/software) ## Logiciels similaires 1. [Product Fruits](https://www.getapp.fr/software/2048058/product-fruits) — 4.7/5 (89 reviews) 2. [Rocketlane](https://www.getapp.fr/software/2049399/rocketlane) — 4.7/5 (127 reviews) 3. [Whatfix](https://www.getapp.fr/software/101353/whatfix) — 4.6/5 (77 reviews) 4. [Pendo](https://www.getapp.fr/software/107315/pendo-platform) — 4.5/5 (238 reviews) 5. [Amplitude](https://www.getapp.fr/software/102815/amplitude) — 4.6/5 (67 reviews) ## Avis ### "Love the Software\!" — 5.0/5 > **Udit** | *27 octobre 2018* | Services d'information | Taux de recommandation : 10.0/10 > > **Avantages**: UserPilot is amazing and the founder behind the software is rock solid. I have been using this at FunnelBake and absolutely it. > > **Inconvénients**: Still need some better UI/UX designs and templates. ----- ### "On the fence? Read this, then get it." — 5.0/5 > **AJ** | *19 septembre 2019* | Sports | Taux de recommandation : 10.0/10 > > **Avantages**: - Support - Easy to use - Speed of implementation > > **Inconvénients**: - basically none. But if I have to... my site has different membership levels. To create an experience I need to access for example the "user" page. That means I have to login as a user on my site first, then go to that page to create the experience. The same goes when I want to add something specific to the 'pro' page. That happens only once a year and takes an additional 10 seconds to login. So like I said, basically none. > > Userpilot and the team? AMAZING\! Eversince I use UserPilot I’m feeling confident about the onboarding process of my site. The team has been very helpful, not just explaining what to do, but taking it two steps further. They advise options that you didn’t think about before to make it run more smoothly AND THEY EVEN ASSIST ON SUNDAY. As a solo-preneur with a day job next to my membership site, Sunday is an ideal day to do extra work and getting support pretty much instantly is a blessing. It saves headaches and allows me to get the job done. What’s also worth to mention is the crazy amount of updates that they have added to the system since they went live. User friendlyness and ease to use was good in the beginning, and it’s going from great to amazingly simple. Easy and effective. If you’re serious about your onboarding process that don’t stop after writing up your email automation. Afterall, it’s your app or site that they should be using daily. Whenever I get a question from my customers, I go to UserPilot and setup the ‘answer’ in under 5 minutes. It’s easy to use for me and clear and subtle for my customers. ----- ### "Would be an amazing tool if it wasn't so buggy." — 2.0/5 > **Utilisateur vérifié** | *6 novembre 2018* | Logiciels | Taux de recommandation : 3.0/10 > > **Avantages**: At first, UserPilot seemed great. It was easy to use, the UI was fairly simple, I was creating guides in a few minutes. It covers all the basic needs for a simple app or webpage walkthrough and allows you to spin up great looking guides fast. > > **Inconvénients**: It was just loaded with bugs. The app kept breaking, deleting things I had done, encountering errors, freezing etc. It eventually became completely un-useable as I couldn't get a guide finished without running into some kind of an issue. > > UserPilot would have been perfect for my needs had it been more stable. Unfortunately, I just couldn't handle all the bugs. ----- ### "Reduced my churn rate by 30%" — 5.0/5 > **Utilisateur vérifié** | *14 novembre 2018* | Internet | Taux de recommandation : 10.0/10 > > **Avantages**: The ease of use and flow of creating a great onboarding experience in a very short time. We have been losing customers at a crazy late within the past 3 months, let alone all those angry support tickets we get where they are usually for silly questions. I guess it's a problem with our software. Still in the meantime, while we are updating our UX/UI, Userpilot has helped us reduce the amount of churn by at least 30%. We were also able to get the average amount of support tickets from 20 a day to less than 5. Huge headache saver. Thanks. > > **Inconvénients**: I would have appreciated more templates out of the box. Also you have a thin line between too much customization and too little. Userpilot has all the customizations one can dream of but still as normal user, you might not need them all. > > I am very satisfied. Their support is awesome and responsive as well. ----- ### "Easy To Use On-boarding Software" — 5.0/5 > **Utilisateur vérifié** | *2 novembre 2018* | Internet | Taux de recommandation : 8.0/10 > > **Avantages**: Super easy to use and the templates make your product walk-throughs look great. > > **Inconvénients**: Nothing was unexpected, service was great.. product works great. > > User on-boarding and product adoption. ----- Page : 1/4\ Suivant: [Page suivante](https://www.getapp.fr/software/114367/userpilot?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/114367/userpilot) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Données structurées