Order.co

4,3 (104)
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Un logiciel d'achat pour les entreprises comptant plusieurs fournisseurs.

Note globale

4,3 /5
(104)
Rapport qualité-prix
4,2/5
Fonctionnalités
4,2/5
Simplicité d'utilisation
4,4/5
Support client
4,4/5

88%
des utilisateurs recommandent cette application
Classer par

104 avis

Sonia
Note globale
  • Secteur d'activité : Vente en gros
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Huzzah

Publié le 21/02/2023

Avantages

I like the ease of use. It's nice having multiple options with purchasing from various vendors.

Inconvénients

I do not get tracking info until the day the item is going to be delivered. I would like tracking as soon as possible.

Réponse de Order.co

Hey Sonia! We really appreciate you taking the time to review Order.co. We're so happy to hear that you are finding the platform easy to use.

You can see all tracking information in the "Order Tracking" dashboard on the Analytics page. Hopefully utilizing that dashboard could help you better understand the shipment statuses of your orders far in advance. You'll also be happy to know that we're actively improving our tracking information notifications, and you should see some significant improvements soon.

We're excited to continue working with you and thanks again for taking the time to review us.

Best,
The Order.co Team

Cala
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Functional. Simple.

Publié le 21/02/2023

As titled, it is functional and simple. I'm not sure what else I would need from a service like...

As titled, it is functional and simple. I'm not sure what else I would need from a service like this.

Avantages

Ordering from one platform, where I can save frequently needed items, makes managing inventory for the store a breeze. Adding items that aren't within the system is simple as well and I've never had an issue.

Inconvénients

Shipping times take longer than going directly through Amazon at times. Still quick enough, with ordering products well enough in advance. This would be the one minor setback. If you were in a rush to get something shipped asap, it could cause an issue. If you are organized with your inventory, this won't be an issue.

Réponse de Order.co

Hi Cala, thanks so much for taking the time to leave us such a positive review! We're so happy to hear that Order.co makes purchasing and managing inventory a breeze! Feedback like this goes a long way, we're really grateful.

We're sorry to hear that, occasionally, delivery takes longer than anticipated. We encourage all users with time-sensitive orders to make a note of the time constraints in the "shipping preferences" section on the checkout page. Leaving that note for our team will help us troubleshoot any delays.

The Order.co team is excited to continue working with you and your organization, and thanks again for the kind review.

-The Order.co Team

Siena
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

I'm not satisfied

Publié le 03/11/2021

My overall experience has been awful. This platform is stressing me out and giving me so many...

My overall experience has been awful. This platform is stressing me out and giving me so many issues. I feel like we are wasting money every month on our subscription, I'm happy we signed on at a time that guaranteed us our subscription fees back if we don't like the service. You guys have not saved me any money and have only cost me money and time.

Avantages

I like being able to purchase from several different vendors all on one platform and have one invoice weekly to give to accounting rather than a couple dozen.

Inconvénients

Your substitution preferences cause us to purchase items for 2-8 times more what I had originally selected. If there is an issue with an invoice, I feel it's impossible to get help. You have items mislabeled causing there to be one item expected to be delivered but a different item is delivered. On top of that, it will cause inventory issues because my records will show I should have ___ amount of an item when I don't. Order tracking is overall okay, but there's some items I have yet to receive tracking for. When I don't receive tracking for an item and it has not been delivered, Obviously I don't want to pay for it... yet I have invoices that still need to be taken care of. If I am using your google extension to plug the exact item I want, why is it substituting items that are SO far off.

Réponse de Order.co

Hi Siena, thanks for taking the time to leave us your review of Negotiatus! We appreciate your feedback and I'm really sorry to hear that your experience with us has been frustrating. We'd love to help improve your experience with Negotiatus, so if you're comfortable, please email me at allison.reich@negotiatus.com and I'll connect you with the right Negotiatus team member to work through all of your concerns. Thanks so much.
Allison, Marketing @ Negotiatus

Natalia
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Amazing platform

Publié le 07/03/2023

Avantages

What I like the most about Order.com is the accessibility I have to quickly order by category while at the same time being able too see how much spending I have left ton my budget.

Inconvénients

I wish I could see the tracking for the Amazon orders, the page makes me go on Amazon for it and I don't have an account.

Danielle
Note globale
  • Secteur d'activité : Agriculture
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

I love ordering from Order

Publié le 22/02/2023

I've never had any problems with Order. I've not heard of any of my fellow team members having...

I've never had any problems with Order. I've not heard of any of my fellow team members having issues, either. Thank you for a seamless and pleasant experience!

Avantages

My favorite part of Order is the Order Chrome Extension that allows users to add products from any google chrome url directly to the Order cart. Two clicks and you're done!

Inconvénients

I'm going to be honest - the ONLY thing that disappoints me about Order was when the name was changed from Negotiatus. 'I'm going to order on Order" - sounds a bit silly. Luckily, my only complaint does not actually change the functionality of the site. Order is wonderful!

Réponse de Order.co

Hi Danielle, thanks so much for taking the time to leave us such a positive review! We're so happy you enjoy using our Chrome extension! Feedback like this goes a long way, and we're really grateful. The Order.co team is excited to continue working with you and your organization.

Shelley
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Negotiatus software review

Publié le 16/04/2021

Avantages

I love the ease of adding vendors and products. Also, the customer service is quick, professional and very thorough. They make me feel like I'm their only customer.

Inconvénients

Purchasing for our business could be a real mess if there were multiple vendors for a particular project on one order. Now that we have credit terms with Negotiatus, it's much better, but there are still vendors who bill us directly. These can be difficult to match with the Negotiatus order number.
Also, as one of the approvers, I cannot create an order and have someone else approve it. If I enter an order it is automatically approved.

Margaret
Note globale
  • Secteur d'activité : Cabinets médicaux
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Best Customer Service

Publié le 23/02/2023

I have realized that by using order.co, it is much easier to have multiple vendors and it is very...

I have realized that by using order.co, it is much easier to have multiple vendors and it is very easy to monitor the orders placed by vendor and then to track items received by each vendor.

Avantages

My favorite part of order.co is the customer service. If there is an issue, it is so easy to contact customer service and they are very quick in solving the problem. And if it is a user error issue, they teach me out to correct my problem and how to not let it happen again in a way that helps me and supports me.

Inconvénients

It is somewhat difficult to find products that I need based on the search parameters. Sometimes there are items available for what I need, but because I do not use the proper search terms or a different word for the item I cannot always find it quickly.

Andrew
Note globale
  • Secteur d'activité : Médecine douce
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

INV Management

Publié le 11/12/2021

Overall, it definitely helps with in management.

Overall, it definitely helps with in management.

Avantages

The layout and the desktop are very easy to use. As someone who is not too familiar with computers, the format of Negotiatus is good for any intermediate computer user.

Inconvénients

I feel like sometimes there are too many hurdles to have to do to add products. I have experienced Negotiatus not ordering the correct version of an item. There was an item that was sold out and rather waiting to purchase one from another site Negotiatus purchased a similar item but the wrong version.

Cynthia
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 4.0 /10

Review of Negotiatus

Publié le 15/04/2021

My overall experience is good. I prefer to locate items using the search bar. I don't always find...

My overall experience is good. I prefer to locate items using the search bar. I don't always find what I need as the description or model number might not be as clear as I prefer.

Avantages

I like using a site that allows me to do a one-stop-shopping style process. Grouping items under shopping lists to ensure I order the same thing from the same vendor or find it cheaper from another vendor.

Inconvénients

When the invoice is completed and received it still stays in the queue. this becomes an annoyance when trying to find open, unreceived invoices. It should have an indicator that is closed or fully received without opening the file to check if all parts are received.

AISSATA
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Negotiatus is an easy way to centralize and secure purchases for a retail business like ours

Publié le 10/05/2021

The most important benefit is that we have secure our internal process of supplies order all around...

The most important benefit is that we have secure our internal process of supplies order all around this US and Canada (our local managers do not have to go and shop for suppliers either with their own money or with a company card).
The software is easy to manage and use once it has been set up.

Avantages

Ease of use for every type of user
Centralization of information of supplies order for our business that has multiple locations
Ease of payment

Inconvénients

Not really clear on the switch in products that happen or not to get less expensive but equal products.
Monthly subscription not automatically adjusted to the scope of use each month (that would be additional flexibility for the client that we would appreciate)

Kasey
Note globale
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Easy Consolidated Ordering

Publié le 03/10/2019

The Negotiatus team is awesome to work with - they are constantly improving the platform and seek...

The Negotiatus team is awesome to work with - they are constantly improving the platform and seek input from their users, and actually act on our suggestions. The customer support is quick and helpful.

Avantages

For a multi-unit restaurant group, the best part of Negotiatus is that all our items are in one place for consolidated ordering. All units have access to the same item database and can easily find products they need and place quick orders. It's easy to use and their development team is constantly releasing new features and products that make the platform better, and makes them an exciting partner to work with!

Inconvénients

I wish we could have more information on delivery times - sometimes it's not as clear as we'd like it to be.

Julia
Note globale
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Negotiatus

Publié le 01/11/2021

Overall, a positive experience with Negotiatus. I especially appreciate how easy it is to return...

Overall, a positive experience with Negotiatus. I especially appreciate how easy it is to return products that end up not working for our team.

Avantages

The product is easy to use and easy to navigate. There are always directions available when adding new products but overall the process is simple and easy and makes ordering supplies a less tedious task.

Inconvénients

Integration with our business was successful but our team was unaware of all the additional features. They're may already be available resources, but video tutorials on how to fully maximize usage of this software would have been beneficial in its rollout at our facility.

Avraham
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

Getaway - Av Mellen

Publié le 07/02/2022

Avantages

As a base user, I find that it's very intuitive. Look for items, add them to your shopping cart, make a purchase.

Inconvénients

I think it would be a nice feature to include an automatic list - either a shopping list or a report - that would generate top items based off of, say, every 6 orders placed, or something along those lines. I know it's very easy to create shopping lists, but I think it would be handy to be able to see the most commonly purchased items and categories.

One other con, pertaining to the name change, is that it's not so easy moving from a noun to a verb. For instance, it looks a bit clumsy to type "I'm still waiting on a few items of my order from Order."

Christina
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 3.0 /10

Great idea, poor execution

Publié le 01/03/2023

Not great, there is a lot of redundancy and communication is rough.

Not great, there is a lot of redundancy and communication is rough.

Avantages

It's intuitive. Just the fact that I have to complete 40 characters shows that there is no understanding of user experience.

Inconvénients

It's a shopping website, there isn't much that is needed

jay
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Why do I do most of the work?

Publié le 03/11/2021

The program is suppose to find the best rate; but I end up finding it betting and just sending...

The program is suppose to find the best rate; but I end up finding it betting and just sending links....so why do I use you???

Avantages

not much

Inconvénients

The work falls on us, not you

Elizabeth
Note globale
  • Secteur d'activité : Relations publiques et communications
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Easy To Use! Great Platform

Publié le 15/04/2021

There are many benefits of using Negotiatus! It allowed me to not worry about bugging my boss for...

There are many benefits of using Negotiatus! It allowed me to not worry about bugging my boss for her credit card or wasting time punching in numbers. Makes my life super easy and cuts ordering times in half.

Avantages

Working as a publicist in the beauty industry, we have to order materials and gifts on behalf of clients all the time. This takes all the guesswork out of it. The platform is super easy to use and I like the fact that the customer service team is super attentive to any problems that arise. They've made my life so much easier. The platform is so convenient and if an item is out of stock it helps to choose a similar item. Also love the fact that it helps my company save money on materials!

Inconvénients

I don't like that sometimes tracking takes a while to show up.

Sharon
Note globale
  • Secteur d'activité : Assurance
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 4.0 /10

Need Improvement

Publié le 22/02/2023

Very professional group of staff, however customer service need lots of improvement.

Very professional group of staff, however customer service need lots of improvement.

Avantages

You can see all your previous orders and/or re-order from the list.

Inconvénients

You cannot track an item even if it's unavailable. There should be a section that tells the customer what is going on with their order.

Réponse de Order.co

Hey Sharon! We really appreciate you taking the time to review Order.co. We're so happy to hear that you are finding the platform easy to use, and we have some great news for you! You can see the details of every order — including tracking information and fulfillment statuses — in the "Order Tracking" dashboard on the Analytics page. Hopefully utilizing that report can help you easily fill in the gaps about the statuses of your orders. We're excited to continue working with you and thanks again.
- The Order.co Team

Derik
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Making ordering easy

Publié le 15/03/2023

Great platform

Great platform

Avantages

It’s easy to purchase and add new products.

Inconvénients

Replacements, customer service use to be better

Ron
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Order review rh

Publié le 27/04/2023

I enjoy using it to support our operations.

I enjoy using it to support our operations.

Avantages

Ease of use. I can add items from any website. Good tracking ability.

Inconvénients

It could be beneficial if some more of the categories could be pre-populated with popular products.

Jayce
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

Great tool for some

Publié le 01/11/2021

It's fine. Not sure that I enjoy it more than purchasing the product directly but the NET30 terms...

It's fine. Not sure that I enjoy it more than purchasing the product directly but the NET30 terms are a big plus.

Avantages

Finds the product at its lowest price. All the wholesale websites in one place.

Inconvénients

Sometimes the replacement product is not exactly the same which has lead to problems in the past. When I place an order it takes so long to process that the product that was originally in stock is now out of stock (so we cant get it). Delivery dates are shown but no direct link to tracking available. Order minimums are not in the order page so we often have to go back and forth to get to the order minimum due to unavailable product.

Jamie
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Helpful way to order all products from one vendor!

Publié le 09/09/2021

Before COVID awesome. After COVID a little rough, but only because so much product is on back order.

Before COVID awesome. After COVID a little rough, but only because so much product is on back order.

Avantages

I no longer have to go to multiple sites to order our club supplies.

Inconvénients

Updates on out of stock inventory our not accurate.

Alexa
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Great service!!!

Publié le 27/04/2023

Positive!

Positive!

Avantages

Easy to use! Super quick and straightforward!

Inconvénients

None at this time - I enjoy all of it's functionalities

Tracy
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Great easy way to order our monthly and weekly inventory needs

Publié le 07/03/2023

love the 1 stop shop for all our needs!

love the 1 stop shop for all our needs!

Avantages

simple your products are there and easy to track past orders

Inconvénients

never really sure what is in or out of stock

Jeff
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 3.0 /10

One user's opinion

Publié le 07/03/2023

Got the job done but tracking was nonexistent.

Got the job done but tracking was nonexistent.

Avantages

I can create lists and schedules

Inconvénients

The tracking didn't work

Lori
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Be Relax Spa

Publié le 28/02/2023

Very helpful, great and fast feed back when inquiring about an order.

Very helpful, great and fast feed back when inquiring about an order.

Avantages

Description of products and location of products as well as updates on tracking information.

Inconvénients

Trying to locate products by using the name