Avis clients sur Field Force Tracker

Invoice and contract tracking has put the company record accurate, Inventory tracking and employees management is a pro

with such like a software in the company, i don't complain of anything if not appreciating the developers for the best work

Product is easy to use and I use alot of the applications for tracking service calls, adding supplies that I order to each account and billing

When clicking on a customer to add information, when you have a list pulled up, the last customer at the bottom is hard to get to on the blue icons on the right. When I click on the 3 lines to scroll down such as generate invoice, contact info, create work order, and advance settings, I have to drag the cursor over it to try to scroll down to get to the bottom icon Advanced settings. Sometimes I have to do it a few times to get it to scroll down. Also when invoicing and emailing the invoices, I wish there was a confirmation that the customer has received that invoice. Sometimes customers do not get invoices and they go into spam.

Cost and simple app. The techs download the app on the phone and this makes it very easy to use for them.

Looks very dated. Could use a fresher looking interface or GUI. Wish I could use the Admin features on the app with my phone. This would really make the app rock.

Ease of use and scheduling feature. Also has good support contract module.

Does not text or email you when support contracts are due.

Integrating had some bugs. Makes tracking and getting info on jobs easy.

Don’t have any complaints, except would be nice if I could check if I submitted a timesheet or not.

User friendly for our field Techs and inter action with customers

Nothing at this time , they work with us and support is great

easy to use and mobile for field work also very good inventory support

would like to see when machines have service contract expiring by meter reading and date when doing dispatch

The admin platform and field platform are easy to access. The creation of service requests by the customers and ability to create work tickets from that is easy to do.

The only drawback (and I may just not know where to look) is a time stamp of exactly when the customer typed in their request.

easy to use when it comes to dispatch and setting up work orders

after a while I have too manually send clients work status when It was doing it for me. I called and tried to troubleshoot it but was not resolved. So now I do it manually every time. The settings are correct

The user interface. It has all necessary information.

Too many features but maybe other users need them.

The ability to track and the response rates that are associated with the software is great. You can assign projects and then track how the project is coming along.

Nothing really. I feel like the price point is good and many companies could benefit from the software. Keep up the good work.

The ease of use once all information has been entered

Figuring out how to upload data. Multiple steps to close out jobs

Tracking Employee Location or job management service with client status or feedback review or automated report generated after post review client dispatch work order

Yes i like it field force tracker that is good for Quick quotes and Invoicing, Filed staff management solution or Filed staff management solution

The ability to track and response rate associated with this app are great,
Easy to interact with the team,
Job scheduling is quite easier

None to be found. Sometimes Recurring charges are too high other than these high charges, its all good.

The quality of HVAC Software is fantastic. Completely capable and easy to use. Really great services.

I don't find any cons so far, anyways I'll add that whenever I get that

The ease of booking complaints and handling of the same to the field staff is very efficiently carried out without delays. System response is fast enough to handle even large number of queries.

Little options to modify functionalities as per your requirement if your user base is small but the company takes care of adding features in the next release.

Its easy to track the team member. Can be easily interact with team.
Assign projects to members & can ask for their daily job work

No Cons yet. The pricing should be a little bit lower & should be server based one time license. Recurring charges are too high sometimes.

More A to z technician scheduling time sheets, worker availability tracking and quick efficient service reporting, Custom drag and drop Technician Scheduling, Sales Order Processing & Sales Invoicing any more

Technician job scheduling, sales order processing and sales invoicing or assing task with mobile app