Avis clients sur LogMeIn Central

Allows for the management of a wide array of computers from a single interface. Sessions are easy to manage and maintain.

Pricing per seat has increased the last several years and there is a huge leap in numbers between tiers.

The user interface, for the application, is easy to use and very plain (no real chance of getting things messed up). It connects easy enough.

The website user interface is very messy, clunky and hard to decipher, making tasks sometimes very difficult to run on remote PC's. Their customer service is very difficult to work with, they are a bit curt and can come off as rude. The connections are not always stable, and can drop unless people have a pristine connection, which is very difficult to monitor.

Reliable.
Easy Installation.
Ability to allow customer to access their system remotely as secondary user for no additional charge.

Expensive.
For the price, features such as file transfer and system monitoring should be included.

You can combine all your customers, and even separate accounts, in to one portal. The remote connection is very reliable and stable. Widely supported and accepted.

Lacks some features such as easy file transfer to remote computer. Seems to have slowed down development a bit ad fallen behind competitor solutions.

I keep this on all my PCs & laptops. Great solution for keeping secure logins in one place. Very easy to use.

Depending on which version of windows you are on, sometimes it requires you reinstall a couple times to work properly.

Allows my team to quickly connect to machines across our company. Connections are always fast and reliable.

Severely lacking in features. Alternative solutions like screenconnect are cheaper, just as reliable, and support things like silent command execution, screen monitoring, etc without connecting to the machine. This allows for repair or maintenance without the need to disrupt the end user.

I like how easily you can remotely control your devices with LogMeIn Central. Is pretty straightforward to use, and with high performance for the low resources it requires. It runs fast. I like that you can create groups of users and fully customize the roles with permissions and access.
Also LogMeIn Central allows you to monitor remotely the status and to spot critical issues which require attention.

The interface is not as intuitive as one would expect. Maybe it doesn't need improvement if they can provide an explanatory tutorial along.

With all the numerous logins out there, this is a wonderful place to store those passwords and not have to remember a gizillion logins.

I would like more control of the visual settings offered in this software as well as the layout given to users.

Centralized Computer Management.
Its a SAAS applicaiton
Different login options ,
taking control of keyboard and mouse along with Alt, Ctrl, and delete
Blanking screen to hide your activity on terminal.
Adjusting screen resolution and blank and white option make it fast to remote and perform activity on computer

You can't disable the already remote session even with high privileges user so if two user are trying to get connected the last one will get access and you can't see who was already connected.
You have to give admin rights to user if you want him to add more user into his team you can't do it with power user type thing.
Support is terrible. If you send an invite to user the step by step process takes him to create his personal profile instead of group where you wan't to add him, so you have to tell user how exactly he can create one under group. You can't disable personal profile if created

LogMeIn is a super stable remote access to other computers that I have rarely had issues with in supporting my clients. I am able to access any of the 50 computers I work with instantly, an many at the same time from either the web portal or desktop application. LogMeIn also includes several IT functions that allow sharing of files & remote rebooting of the client computers.

The cost is higher than some competing remote access software, so unless you have a lot of remote computers you work with you could probably find a cheaper solution. They also don't have as many extra IT functions with my plan that I can find with a few free offerings out there, such as auto-reconnect once the remote system has rebooted, or a remote Windows Task Manager.

It give me the flexibility to access computers for support and other productivity purposes on an as needed basis. No need for the end user to go to a website and allow access. It also organizes the computers by group as well as setup additional users with selected access, as needed. Easy to use user interface and manageable from anywhere on the internet

We feel the cost is higher then is should be. also the Captcha security, while good to have, can be an obstacle at times

When I connect remotely to a computer I need to be able to run the most basic and complicated tasks to troubleshoot problems and resolve issues, LogMeIn allows me to do just that, even from my phone on vacation I've been able to assist people that otherwise might have gone too long without help.

Been using LogMeIn for a very long time and I can't say that I've got anything negative to say, maybe when they dripped support for older OS's but that's on me, not them :)

We utilize this for access to our clients servers and reports on their status. We use the power on tool and help give clients software support companies access to the server temporarily as needed.

When we give someone temporary access to a server the two factor authentication for these accounts we have to remember to turn it off. Wish we could do that in the settings when we create a temp account.

I have been using this software for about 18 years. When I first used it, it was free. They have since implemented a cost for this BUT they have also improved its capability as well. This product is versatile and solid. I use it nearly every day. Saves me money as well --no more driving to remote locations.

The rising cost. Over the years the % of cost increase is great.

We have clients that we are not able to vpn or rdp to since they have their own networks. We use logmein to remote into the computers that run our software so we can troubleshoot issues. This software is pretty smooth and easy to use for what we use it for. The process to configure it is simple and any one can manage this. My overall use of this is everyday 8hrs a day. well made software.

At times it can be a heavy resource constraint on a computer that is limited with hardware. It could use some updates to it's functions but not a bad con, more like a minimal con.

We use the user management, antivirus management, system health monitoring and computer grouping according to location, access and permission frequently to keep on eye on everything and compared to the other software we looked at this has been a great buy for us.

The only major issue that I have with this product isn't even with the product, it is with the customer support that assists whenever an issue comes up. Being escalated to different tiers of support until you are able to get to the person who can actually help you.