
LogMeIn Central
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319 avis

- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Amazing remote software
Publié le 05/09/2018
The overall flexibility of the subscriptions allows for scalability for small to large IT firms...
The overall flexibility of the subscriptions allows for scalability for small to large IT firms looking for a flexible and customizable solution. The ability to have access to reports showing everything from attempted access to duration of access.
Avantages
Flexible subscription options. The charts & reports are very useful.
Inconvénients
A few major changes were rolled out, but not made public to even the subscribed users till last minute.

- Secteur d'activité : Immobilier
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Powerful and solid
Publié le 27/08/2020
Software is very useful and fairly easy to use. Product is well worth it’s current pricing.
Software is very useful and fairly easy to use. Product is well worth it’s current pricing.
Avantages
Allows for the management of a wide array of computers from a single interface. Sessions are easy to manage and maintain.
Inconvénients
Pricing per seat has increased the last several years and there is a huge leap in numbers between tiers.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
An average service for remote access
Publié le 19/11/2019
Our overall experience with LogMeIn Central has been okay, we're able to push the content we need...
Our overall experience with LogMeIn Central has been okay, we're able to push the content we need and remote into things, but the UI and the connection instability make it very difficult to use.
Avantages
The user interface, for the application, is easy to use and very plain (no real chance of getting things messed up). It connects easy enough.
Inconvénients
The website user interface is very messy, clunky and hard to decipher, making tasks sometimes very difficult to run on remote PC's. Their customer service is very difficult to work with, they are a bit curt and can come off as rude. The connections are not always stable, and can drop unless people have a pristine connection, which is very difficult to monitor.

- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
Reliable Tool For Remote Support Professionals
Publié le 03/12/2019
It is our most used tool and allows reliable access on even slow, latent connections.
It is our most used tool and allows reliable access on even slow, latent connections.
Avantages
Reliable.
Easy Installation.
Ability to allow customer to access their system remotely as secondary user for no additional charge.
Inconvénients
Expensive.
For the price, features such as file transfer and system monitoring should be included.

- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Easy to use remote support tool
Publié le 06/02/2019
Avantages
You can combine all your customers, and even separate accounts, in to one portal. The remote connection is very reliable and stable. Widely supported and accepted.
Inconvénients
Lacks some features such as easy file transfer to remote computer. Seems to have slowed down development a bit ad fallen behind competitor solutions.

- Secteur d'activité : Papier et produits forestiers
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 3.0 /10
Effective but very expensive
Publié le 05/10/2018
I like using Logmein, and central is great for managing multiple devices across many locations.
The...
I like using Logmein, and central is great for managing multiple devices across many locations.
The software is easy to use, simple to understand and offers exactly the amount of functions I require for my work.
Avantages
Logmein central allows me to connect with multiple devices with ease.
I seldom have any issue with the product.
Inconvénients
Cost! Cost! Cost!
Went from Logmein free, to Logmein central and saw dramatic cost increases.

- Secteur d'activité : Services sans fil
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great for central access
Publié le 24/10/2019
It's a great service, and was easy to learn the ins and outs.
It's a great service, and was easy to learn the ins and outs.
Avantages
I keep this on all my PCs & laptops. Great solution for keeping secure logins in one place. Very easy to use.
Inconvénients
Depending on which version of windows you are on, sometimes it requires you reinstall a couple times to work properly.

- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 6.0 /10
Reliable but lacking
Publié le 15/02/2019
LMI Central has saved my team a ton of time but leaves us wanting more features
LMI Central has saved my team a ton of time but leaves us wanting more features
Avantages
Allows my team to quickly connect to machines across our company. Connections are always fast and reliable.
Inconvénients
Severely lacking in features. Alternative solutions like screenconnect are cheaper, just as reliable, and support things like silent command execution, screen monitoring, etc without connecting to the machine. This allows for repair or maintenance without the need to disrupt the end user.

- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé Autre pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 9.0 /10
Remote management with LogMeIn
Publié le 30/10/2019
Remote computer management, remote access, monitoring and checking the status in real time.
Remote computer management, remote access, monitoring and checking the status in real time.
Avantages
I like how easily you can remotely control your devices with LogMeIn Central. Is pretty straightforward to use, and with high performance for the low resources it requires. It runs fast. I like that you can create groups of users and fully customize the roles with permissions and access.
Also LogMeIn Central allows you to monitor remotely the status and to spot critical issues which require attention.
Inconvénients
The interface is not as intuitive as one would expect. Maybe it doesn't need improvement if they can provide an explanatory tutorial along.

- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
Wonderful One-stop shop for programs
Publié le 07/06/2018
Avantages
With all the numerous logins out there, this is a wonderful place to store those passwords and not have to remember a gizillion logins.
Inconvénients
I would like more control of the visual settings offered in this software as well as the layout given to users.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
LogMeIn overall functionality
Publié le 11/09/2018
It works with very basic internet connection too while other application fails.
If session is...
It works with very basic internet connection too while other application fails.
If session is breaking, you can tweak by minimizing the scree resolution, and disabling desktop backgroud.
Avantages
Centralized Computer Management.
Its a SAAS applicaiton
Different login options ,
taking control of keyboard and mouse along with Alt, Ctrl, and delete
Blanking screen to hide your activity on terminal.
Adjusting screen resolution and blank and white option make it fast to remote and perform activity on computer
Inconvénients
You can't disable the already remote session even with high privileges user so if two user are trying to get connected the last one will get access and you can't see who was already connected.
You have to give admin rights to user if you want him to add more user into his team you can't do it with power user type thing.
Support is terrible. If you send an invite to user the step by step process takes him to create his personal profile instead of group where you wan't to add him, so you have to tell user how exactly he can create one under group. You can't disable personal profile if created
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Seamless remote access to all workstations eliminating otherwise time consuming visits in...
Publié le 12/01/2018
I have used many remote software applications and LogMeIn is hands down the most useful and...
I have used many remote software applications and LogMeIn is hands down the most useful and versatile player in the market. There is nothing I have found the program incapable of accomplishing and I am constantly learning new features that save me time and my clients money. It would take hours to relay all of the benefits of LogMeIn for the real world IT professional.
Avantages
Instant access to multiple networks through one account interface. Easy setup and deployment of software packages and scripts for multiple scheduled maintenance tasks. File transfers are simply drag and drop convenient. With a wide range of collected data at disposal, workstation health is displayed for all aspects of computer function. There is an option to remotely power on and off computers and manage services without the need to remotely take over the computer.
Inconvénients
The only change I would like to see is to eliminate the disconnect that happens momentarily while updating the LogMeIn client software. (It automatically reconnects without intervention.)
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
I have used LogMeIn since 2011 and my work would be nearly impossible without it.
Publié le 10/05/2018
It is consistently stable and manageable for my company. I can literally triple my support of other...
It is consistently stable and manageable for my company. I can literally triple my support of other clients with this software.
Avantages
LogMeIn is a super stable remote access to other computers that I have rarely had issues with in supporting my clients. I am able to access any of the 50 computers I work with instantly, an many at the same time from either the web portal or desktop application. LogMeIn also includes several IT functions that allow sharing of files & remote rebooting of the client computers.
Inconvénients
The cost is higher than some competing remote access software, so unless you have a lot of remote computers you work with you could probably find a cheaper solution. They also don't have as many extra IT functions with my plan that I can find with a few free offerings out there, such as auto-reconnect once the remote system has rebooted, or a remote Windows Task Manager.
- Secteur d'activité : Réseaux informatiques
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 9.0 /10
Logmein Central - Go to for supporting customers servers
Publié le 12/02/2019
I use it daily to connect to my customers servers. Overall, we are pleased with it but losing...
I use it daily to connect to my customers servers. Overall, we are pleased with it but losing mouse control on a virtual guest is kind of a pain that I wish wouldn't happen. I would give it a 4 out of 5 stars overall
Avantages
Easy to use
Client, means you don't have to log on through the website everytime.
Dual Authenication with secure code texted immediately to your phone.
Inconvénients
When using it with Microsoft Hyper-V, if you connect the host and then go to a guest within the host, 10% of the time your mouse will stop working and the only way to fix it is to reboot the virtual guest.
Kind of expensive
You have to have the advanced version to be able to use file transfer. We found that too expensive for how much we use it so we dropped it.
- Secteur d'activité : Assurance
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Remote desktop software that empowers helpdesk teams.
Publié le 15/09/2017
Shadowing an end-user session from anywhere in the world is priceless. When a user cannot get on...
Shadowing an end-user session from anywhere in the world is priceless. When a user cannot get on the network, but they can at least get on a webpage, you can LogMeIn to their machine and get them up and running in no time.
Avantages
LogMeIn Central allows technical support specialists to view the end-users machine from anywhere in the world. You can transfer files, shadow their session, or share your desktop with them.
Inconvénients
The multiple sub-tiers of the product are a bit confusing. LogMeIn Central... Central basic, Central Plus, Central, Premium. We have the middle level. Some of the articles LogMeIn has says features are available for Central, then at the bottom of the article is clarifies it is only for the Premium members.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Logmein Central Review
Publié le 16/11/2018
How us to support computer and users easily. Overall it has been a pleasant experience and I would...
How us to support computer and users easily. Overall it has been a pleasant experience and I would recommend the service to colleagues
Avantages
It give me the flexibility to access computers for support and other productivity purposes on an as needed basis. No need for the end user to go to a website and allow access. It also organizes the computers by group as well as setup additional users with selected access, as needed. Easy to use user interface and manageable from anywhere on the internet
Inconvénients
We feel the cost is higher then is should be. also the Captcha security, while good to have, can be an obstacle at times
- Secteur d'activité : Réseaux informatiques
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Logmein Review
Publié le 20/11/2018
Remote assistance to customers and employees giving you hands on access to the machine even while...
Remote assistance to customers and employees giving you hands on access to the machine even while not physically at a location. The ability to remotely reboot, even in safe mode has proven extremely useful as well.
Avantages
I utilize log me in for remote assistance across multiple computers in our company. It is great for remotely accessing different devices at any time.
Inconvénients
With the version of LogMeIn that I have and use, my only request would be the ability to transfer data between machines. copy and paste for text works between devices, however the ability to transfer documents or program files would be even greater.

- Secteur d'activité : Restaurants
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Logmein great product fluctuating prices
Publié le 09/11/2018
Good experiences good quality. Removing features for smaller business is not a great idea. I know...
Good experiences good quality. Removing features for smaller business is not a great idea. I know the logmein gets most of their money from large companies but why leave small business money on table. Stabilize prices and have lower tier logmein central rates 10 20 30 50 computer options.
Avantages
Very easy to use, a lot of audit options and control of users.
Inconvénients
They removed Black and white low bandwidth Many of our uses are due to low bandwidth connections. When performing emergency support color is not as critical as a faster connection. We are a small business and prices have fluctuated up small business need stability.
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great speed and ease of use
Publié le 16/11/2018
Always been a fan and continue to use LogMeIn for as long as possible!
Always been a fan and continue to use LogMeIn for as long as possible!
Avantages
When I connect remotely to a computer I need to be able to run the most basic and complicated tasks to troubleshoot problems and resolve issues, LogMeIn allows me to do just that, even from my phone on vacation I've been able to assist people that otherwise might have gone too long without help.
Inconvénients
Been using LogMeIn for a very long time and I can't say that I've got anything negative to say, maybe when they dripped support for older OS's but that's on me, not them :)
- Secteur d'activité : Informatique et sécurité réseau
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
LogmeIn Central a business tool
Publié le 08/10/2018
We use the reporting and management tools provided to give us great access and ease of use to...
We use the reporting and management tools provided to give us great access and ease of use to manage our clients servers and computers.
Avantages
We utilize this for access to our clients servers and reports on their status. We use the power on tool and help give clients software support companies access to the server temporarily as needed.
Inconvénients
When we give someone temporary access to a server the two factor authentication for these accounts we have to remember to turn it off. Wish we could do that in the settings when we create a temp account.
- Secteur d'activité : Design
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé Autre pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Essential Product for Remote Companies
Publié le 08/02/2019
Our IT department wouldn't be able to solve technical problems without LogMeIn since we're a remote...
Our IT department wouldn't be able to solve technical problems without LogMeIn since we're a remote team. But with this software, we're able to screen share, log in remotely, and even fix problems from across the country. It's a great tool and resource for any team.
Avantages
As a remote agency, we probably couldn't function without LogMeIn. It's so helpful to easily and quickly remote log in to a computer and solve a problem. It's also great for screen sharing or for accessing another computer's local files or desktop apps for those who use multiple machines without having to go back and forth between them. This is a very smart product and it's cost effective, especially in terms of the solutions it provides.
Inconvénients
We really have no cons regarding LogMeIn. There are cheaper competitors out there, but you get what you pay for, and LogMeIn definitely provides the best solutions, so it's worth a slightly higher cost.
- Secteur d'activité : Cabinet d'avocats
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Log me in
Publié le 12/04/2019
Overall I like the product and would not switch to other competitors.
Overall I like the product and would not switch to other competitors.
Avantages
I have been using this software for about 18 years. When I first used it, it was free. They have since implemented a cost for this BUT they have also improved its capability as well. This product is versatile and solid. I use it nearly every day. Saves me money as well --no more driving to remote locations.
Inconvénients
The rising cost. Over the years the % of cost increase is great.
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Logmein Central Savings
Publié le 09/11/2018
I can troubleshoot issues without leaving my office, which we have 20 locations throughout...
I can troubleshoot issues without leaving my office, which we have 20 locations throughout
Missouri. I can also install updates remotely. These are the 2 most important things that has saved our company tons of time and money. Also, I have used it for training personnel on the remote computer.
Avantages
I can install it on our remote computers throughout Missouri and troubleshoot issues or install updates without having to travel.
Inconvénients
I would like to see file transfer capabilities on the level I have purchased
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Good third party remote desktop application.
Publié le 07/03/2018
Avantages
We have clients that we are not able to vpn or rdp to since they have their own networks. We use logmein to remote into the computers that run our software so we can troubleshoot issues. This software is pretty smooth and easy to use for what we use it for. The process to configure it is simple and any one can manage this. My overall use of this is everyday 8hrs a day. well made software.
Inconvénients
At times it can be a heavy resource constraint on a computer that is limited with hardware. It could use some updates to it's functions but not a bad con, more like a minimal con.
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Helps us manage our infrastructure at a good price
Publié le 15/03/2018
Avantages
We use the user management, antivirus management, system health monitoring and computer grouping according to location, access and permission frequently to keep on eye on everything and compared to the other software we looked at this has been a great buy for us.
Inconvénients
The only major issue that I have with this product isn't even with the product, it is with the customer support that assists whenever an issue comes up. Being escalated to different tiers of support until you are able to get to the person who can actually help you.