Communication tools & document management for SMBs
(4 avis)Avantages
The Intranet Connections platform provides myriad choices for building your organization's intranet. There are many, many tools at your disposal, and users are empowered to customize their pages to their hearts' content.
The support has been excellent. Their support team is willing to go to great lengths to help you troubleshoot, set up testing environments, and walk you through upgrades.
You will defintely get out of the software what you put into it. If you spend the time to learn its ins and outs, you can make it do almost anything.
Inconvénients
The flexibility sometimes comes at the cost of simplicity. Getting up to speed can be a fair investment in time.
As with any complicated piece of software, there are the occasional strange bugs.
We've also found that it helps a lot to have some definite lines of ownership within your organization to keep things updated and consistent. If the project is completely bottom-up, many aspects of content maintenance can fall behind. That's true of any content management solution, though, so it's not a point against Intranet Connections so much as a good caveat to keep in mind when shopping for these types of solutions.
Having the support of Intranet Connections has been such a pleasure. Whenever a ticket is submitted, someone responds very quickly, at most by end of day. The team has been very supportive and even developed specific patches that fixed issues limited to our environment. Couldn't ask for better support :)
Avantages
Utilizing widgets to bring important information to the front and center for users has been the best part of the IC software. It brings a modern homepage for our users to visit and makes it easy to view. A key feature in conjunction with this is the Stats feature, which shows us that our users are reading the new content rotated. Also, the mega menu has helped us a ton in getting users to the right link, easier.
Inconvénients
It can vary between internet browsers how the site reacts. I know that this is not on the software, as browsers continuously update and break sites regularly. But it's hard to recommend Internet Explorer to everyone for a consistent Intranet experience, while IE is a terrible browser in general.
I'd also like to request new widgets or tools that can really bring content to the front like a newspage. Something that can capture the user's attention and show new content has been released. Those type of tools can really help generate buzz and get more users involved.
Having a corporate intranet. Reduce the email communication
Avantages
Easy to configure, easy to manage, easy to use and intuitive, great support team, lots of documentation and ideas to get the implementation right. Integration with AD.
Inconvénients
Interface could be more modern, could have more objects to build the apps.
Avantages
I love the support from the team - the software is #1, very easy to use.
Inconvénients
The inability to do more with the AD sync
Overall, it's been a positive experience. For the most part, it can be as simple or as complicated as you want it to be. And if you're willing to put in the work, you can get a system that looks great and is flexible enough to do almost anything that you could ask for from an intranet solution. Coupled with the excellent support, it's a solid choice for an intranet solution.