Avis clients sur Thryv

Thryv est un logiciel très intéressant avec une grande fonctionnalités, simplicité d'utilisation et très bon pour la gestion clientèle

Malgré ce logiciel très bon et riche en fonctionnalités , il n'est pas disponible dans tout les pays . Dommage

Thryv is easy to set up and use. The training and customer service are the best I have found. They are very attentive, even reaching out to me to make sure I am getting the most from my system. I am so pleased that I can post to ALL my social media sites at once and set up my posts for the future. I am pleased that my birthday greetings are also automated and that I can schedule special "announcments" and campaigns.

There are some functions that I don't use in my business and I feel they clutter my dashboard.

I really like how we can capture potential clients info into the system and then start marketing to them.

If you have a current client, say a parent, and that parent has more than one child that needs to be in the system, you can't automatically have the 2nd child and no entered into the system. Also, if you are having them register their children for services, it is VERY VERY confusing because the system is not set up well for multiple "Sub" Clients.

Nothing, it was terrible. Everything I was promised were all lies

Everything.

1. No traffic actually comes to your website, everything goes through a proxy fake version of your site
2. You have no say so in how your ads look or what message they deliver. They system picks random images and matches them with sentence fragments that make no sense.
3. The tracking is extremely flawed and cannot be confirmed in any way.

The booking system is not only easy to use on my end but I have had several clients tell me how simple it is to book, reschedule and cancel appointments at the click of a button. The appt reminders are great. And the fact that I can pot on my social media accounts right form Thryv is pretty efficient as well.

The only hiccup I had with integration when I first started using Thryv was getting a way to text the clients from my Thryv account. Within a few days, a tech specialist had it up and running and I haven’t had any issues since.

I love that I can get a quick response from Customer Service, and they are always so eager to help. I really love the follow-up meetings with coaches. I really hope these coaching sessions will help my business grow. The social media posting tools are great! The calendar and booking features are great! I would love it if I could give my clients the option to choose from meeting locations, but I'm not seeing that option anywhere. I may check with a coach at some point. Not a big deal though.

Whew. I've been around and around regarding the auto-billing / auto-invoicing. I have clients that want an invoice each month to pay for the services I provide them. I'm still manually having to create and send these invoices each month. I would LOVE to see this work better and be a little more user friendly.

This was supposed to be a solution to having 10 different apps instead it malfunctioned and glitched.

-The features didn't work or were lacking functionality - The competitor watch wouldn't load after adding in competitors - the social media management didn't have the capacity to crop photos - the calendar wouldn't load - my emails weren't going into my inbox - had to pay per team member plus a monthly fee - there was no free trial - there was an onboarding fee for $400 (I never got to be onboarded and they refused to refund it) - their onboarding specialists are only available during business hours EST

First, this is worth every penny!! Great client appointment reminders, you set the schedule you want and the client can set their own appointments or call to make the appointment. Tags help make client categories easy for things like client appreciation days, teacher or nurses day, birthday cards can be sent, the list is endless!!! You can mass email, AND they offer HIPAA compliance!! If you do the website, it all works together and melds with your social media, facebook, twitter, basically all 70 search engines are tagged. You can get auto posting or make your own or personalize what they have.

In the beginning, multiple people (family members) could not use the same phone & email, but they do offer a tagging system for sharing an email & phone, so your message will get to the shared email & phone.

Did not have a chance that get to it. Management continuously cancelled appointments and did not call back to reschedule. After numerous attempts to reschedule by myself, I gave up.

Never had a chance to use it. Poor management and training.a

Easy to do website edits and communicate with patients. The people who work at Thryv are very nice and helpful if you need anything.

Scheduling feature (not interested in recommending changes as we prefer to do the scheduling ourselves) and trying to sign our patients up for promotions and marketing just by sending us a message.

Nothing! From the start I could never get any guidance or help to even learn what they could do for my business. In fact, I never even received an email from them discussing their program or offering online webinars.

I haven't the foggiest. No one ever helped me understand their model.

Streamlining of client communications, scheduling and retention of client contact information. The visibility to the sells process, which has allowed us to be improve our process. The integration of the online portal/app with our website, sells process and ability to manage all of this, including social posts, marketing campaigns and online presence in on place. The ability to have several seats in the system for employees or subcontractors.

Social Content, the posting feature for LinkedIn only posts to our company page and I have to take an additional step to post to my personal LinkedIn page. Knowing where each logo and size of logo feeds to within Thryv.

I like the marketing and scheduling parts of the app. I can send out customized marketing emails and text messages to customers with little to no effort. I can also send automated campaigns that send every month or three months, and all I have to do is watch the customer traffic build up through my analytics that thryv generates for me as well.

My least favorite part is the billing portion only because my company doesn't use this part of thryv. Everything we use in this app as boosted our profitability and the overall growth of our small business.