Avis clients sur Plotbox

Ditto what I said above.

Overall, we have had a great experience, our representative has been helpful and always connects even if we don't need assistance. The addition of using the "Everafter" link for our families has given them the freedom to locate a loved one at their leisure, easy to navigate!!

Great.

Overall it has been a positive experience. The support for converting an old process to a new digital one has been very much appreciated. When challenges arise the response has been very timely. It has made our transition from our old software to PlotBox much easier.

So far we have enjoyed the conversion and using the system to do real time reporting.

We struggle with poor record keeping and the staff have been hesitant in utilising the software. The support I've received since coming in to post has been excellent. We have a clear route to progress and to update the records as we go. Our regular meetings with Dawn are essential to this process and she has been great with myself and the team.

Great product. I definitely tell everyone about it, and would recommend PlotBox to anyone.

Excellent, it is a product that genuinely improves productivity and accuracy in our business, and helps us provide a professional service to our customers.

Having been a creature of habit, I was sceptical at first...but Plotbox is amazing, taking us into the 21st century

I have been using Plotbox for nearly 5 years and have found it to be a very good system for arranging and recording burials. In addition to this the other features such as reporting are very useful.

We switched from a programme called Cemetery Pro which had become outdated. Would not accept this as an answer in the question below.

We got PlotBox in 2019, right before the Pandemic. We were excited about it because it seemed so much more modern and effective than our previous software. But honestly, we got it in the knick of time! I don't know what we would have done without it during the pandemic! Being sent home, with no access to our paper records - we would not have been able to serve our families had we not had PB on our home computers. Being able to look up records, grave availability, contact info - it was really a life saver for us! And the more we use it and enter information into it, the better it gets.

It has been great and I am still learning. I am glad we made the switch.

My overall experience with PlotBox has been very positive. The platform excels at streamlining cemetery and crematorium management through its intuitive interface, centralized data management, and efficient GIS mapping features. It has greatly improved operational workflows and record accuracy, making complex processes more manageable. While the system is highly effective, a few tweaks could enhance the experience further—such as reducing the number of clicks required for repetitive tasks and simplifying certain workflows. Despite these minor adjustments, PlotBox remains a powerful and valuable tool that has significantly benefited day-to-day operations.

A pleasure to work with experienced professionals who want to help us deliver the best service to our customers. The Plotbox system is intuitive and simple to use and does so much more than you expect, particularly in producing key management data and reporting.

Overall, its been a first class experience working with PlotBox. Excellent customer experience combined with an excellent system.

I liked it, but it will be nice that Plotbox can have a signature option so we don't have to save the contract and sent it to DocuSign for signature. Also it will be nice to set up automatic payments with visa or Mastercard in Plotbox.

I have been in the industry a long time and always have come away from dealing with the Plotbox guys feeling assured, calm and supported, In this day and age, that is worth its weight in gold.

Great complete service with support on standby if required

Plotbox makes my daily working life alot easier with all records being available at the touch of a button. I would be lost now without this system.

It has not been a smooth ride to be honest, partly because of the lack of time my team had to get fully on board before the live date. We did not seem to be as ready as we could have been, so we did as much as we could on the old system which unfortunately set us back further that if we had left it.

Getting better by the day. Staff is very helpful.

Really positive, and the support from [sensitive content hidden] has been amazing!

Positive and proactive. The death care industry is complex and has a lot of variety to deal with so it's a difficult task to implement the new system and bring the staff along for the journey. As a customer we have had to spend a lot on our own resources to get the result but I always anticipated this. PlotBox were responsive and helped us through. Changing systems was necessary for us and PlotBox was the right system for our operation. I would do it all again with PlotBox.

So far the experience has been supportive and professional. There is a lot of focus on maximizing the customer experience and safeguarding project critical success factors.