--- description: IT Glue : qu'en pensent les utilisateurs ? Lisez les avis sur IT Glue, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: IT Glue - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'infogérance](/directory/645/managed-service-providers-msp/software) > [IT Glue](/software/113707/itglue) # IT Glue Canonical: https://www.getapp.fr/software/113707/itglue Page : 1/15\ Suivant: [Page suivante](https://www.getapp.fr/software/113707/itglue?page=2) > IT Glue est une plateforme cloud de documentation informatique en nuage, conforme à la norme SOC 2. Elle a été conçue pour aider les MSP (Managed Service Providers) à gérer leur documentation et à réduire le temps consacré à la recherche d'informations importantes. La plateforme propose une gestion flexible des biens, le mapping relationnel, l'automatisation de la documentation, des workflows, des listes de contrôle, etc. > > Conclusion : 331 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 331 Avis | | Simplicité d’utilisation | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Kaseya - **Pays**: Miami, É.-U. - **Entreprise fondée en**: 2004 ## Contexte commercial - **Prix à partir de**: 29,00 $US - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Afrique du Sud, Allemagne, Australie, Autriche, Belgique, Canada, Chypre, Danemark, Estonie, Finlande, France, Irlande, Israël, Malaisie, Norvège, Nouvelle-Zélande, Pays-Bas, R.A.S. chinoise de Hong Kong, R.A.S. chinoise de Macao, Royaume-Uni et 5 de plus ## Fonctionnalités - API - Accès hors ligne - Alertes/Notifications - Archivage et rétention - Asset Lifecycle Management - Authentification unique - Automatisation de documents - Automatisation des processus et flux de travail - Autorisations basées sur les rôles - Bibliothèque de connaissances - CRM - Cartographie des relations - Catalog Management - Champs personnalisables - Checklists - Contrôle du processus d'approbation - Contrôles/Permissions d'accès - Création de tableaux de bord - Examen de documents - Fonction de glisser-déposer ## Intégrations (61 au total) - Addigy - Atera - Autotask PSA - Auvik - BVoIP - Backupify - Barracuda RMM - BrightGauge - BullPhish ID - Cisco Meraki - CloudRadial - ComplianceManager - ConnectWise Automate - ConnectWise Cybersecurity Management - ConnectWise PSA ... et 46 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels d'infogérance](https://www.getapp.fr/directory/645/managed-service-providers-msp/software) ## Catégories connexes - [Logiciels d'infogérance](https://www.getapp.fr/directory/645/managed-service-providers-msp/software) - [Logiciels gestionnaires de mots de passe](https://www.getapp.fr/directory/677/password-manager/software) - [Logiciels de gestion des fournisseurs](https://www.getapp.fr/directory/993/vendor-management/software) - [Logiciels de gestion des ressources informatiques](https://www.getapp.fr/directory/325/it-asset-management/software) - [Logiciels de gestion de parc informatique](https://www.getapp.fr/directory/771/it-management/software) ## Logiciels similaires 1. [Atera](https://www.getapp.fr/software/102017/atera) — 4.5/5 (446 reviews) 2. [NinjaOne](https://www.getapp.fr/software/108129/ninjarmm) — 4.7/5 (282 reviews) 3. [N-central](https://www.getapp.fr/software/1999255/solarwinds-n-central) — 4.1/5 (195 reviews) 4. [N-sight RMM](https://www.getapp.fr/software/109249/solarwinds-msp-rmm) — 4.3/5 (194 reviews) 5. [Syncro](https://www.getapp.fr/software/2047491/syncro) — 4.6/5 (147 reviews) ## Avis ### "ITGlue" — 5.0/5 > **Chris** | *22 août 2023* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: Integration and automation of our documentation and platforms we use. > > **Inconvénients**: Integration challenges every integration comes with its own issue, but often we need to jump thru hoops to make the information appear congruent, and avoid duplications. > > Very good has added efficiency to our business. ----- ### "ITGlue | Great Value for your Org" — 5.0/5 > **Harrison** | *24 novembre 2025* | Services et technologies de l'information | Taux de recommandation : 9.0/10 > > **Avantages**: ITGlue has a extensive library of templates for configurations and documentation. The integration between connectwise and other platforms is second to none. > > **Inconvénients**: The overall UI design leaves something to be desired. Its bulky and little things like not being able to ctrl+a to select a whole line of text is annoying. > > Great product, I love the analytics in the backend for metrics with the team. Its a great incentive to get them to document things. We document everything and having the ability to break things into folder etc is amazing. ----- ### "Overall disappointed" — 3.0/5 > **Joel** | *15 décembre 2020* | Informatique et sécurité réseau | Taux de recommandation : 5.0/10 > > **Avantages**: The main feature of the product is document storage and it does this well. For storing configurations about your client's technology, expiries and passwords, I do give it high marks. The permissions are very granular so you are able to allow many users (and even clients) appropriate access. Whatever information you have for your client, there is a spot to store it. The offer a lot of integrations with RMMs, PSAs and other IT vendors. > > **Inconvénients**: The granular permissions come at the cost of a learning curve in understanding how the permissions work. IT Glue tries to incorporate a lot of functionality to make it a more useful and all-in-one tool, but much of the functionality is just not good. For example, you can create checklists that can be reused on different sites but it is very basic. We use Process St for checklists and couldn't imagine moving to such an inferior product for a bit of convenience. The password manager is about where other mainstream password managers were 10 years ago. We were embarrassed to offer it to our clients. The website is not aesthetically pleasing and the app has only limited functionality. I have found the customer support to be terrible. > > It is regrettable that there is so little competition in this area. Because of this the product is expensive and the service poor. If there were more options we likely would have gone with a different solution. Hopefully there will be other players in the game by the time our agreement is up. Overall, we are disappointed in the value of this product. ----- ### "Great Product\!\!\! Love IT Glue\!\!\!" — 4.0/5 > **Logan** | *9 décembre 2025* | Informatique et sécurité réseau | Taux de recommandation : 10.0/10 > > **Avantages**: I like the documentation organization and password storage for each organization. Also helps me track assets that are in place > > **Inconvénients**: It can be hard to navigate from organization to organization but other than that it helps keep everything that I need organized > > I enjoy IT Glue a lot and it brings lots of value to what I am using it for and keeping different things organized ----- ### "Product Review - IT Glue" — 5.0/5 > **Tejas** | *29 mai 2025* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: The amazing interface of the ITGlue and reliability of the tool to use it anywhere and everywhere. Great sort of restriction and security it provides with lot of features like logging, Reporting, alerting. Great tool for Password management, Document management, asset management, site summary for the customers, contacts etc. > > **Inconvénients**: Nothing to dislike about an IT Glue so far of my experience of last 5 years. I could see potential outage notification in advance so that is what we usually wanted as an organization > > Over experience with IT Glue is excellent and cannot think of any other tool as a document management system for the organization ----- Page : 1/15\ Suivant: [Page suivante](https://www.getapp.fr/software/113707/itglue?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/113707/itglue) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Données structurées