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153 avis
- Secteur d'activité : Gestion des investissements
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 2.0 /10
Je ferais un autre choix post 18 mois d'usage
Publié le 23/03/2021
Le commercial nous a vendu en juin 2019, un outils intégrant flash player (qui disparaissait fin...
Le commercial nous a vendu en juin 2019, un outils intégrant flash player (qui disparaissait fin 2020) sans nous en informer. Nous devons bien sur 6 mois après supporter le cout d'une migration (aucun geste de la part de Yooz)
Avantages
Logiciel assez simple d'utilisation
La connection à travers un raccourci web est très perfectible
Inconvénients
Il manque un peu de personnalisation et pas d'option pour d'autres activités. Avec ma connaissance d'aujourd'hui je m'orienterai vers d'autres acteurs type Spendesk qui offre d'autres services (gestion note de frais, carte virtuelle, etc.) et permettent de consolider différents providers (et potentiellement les coûts liés) .
Réponse de Yooz
Bertrand, thank you for taking the time to leave a review for your experience with Yooz. We are happy to say that we have been able to address your concerns with the recent launch of our new and improved features and user experience Yooz Rising! The new user experience hosts a number of ways to customize both the look and feel of your platform as well as the workflows. Yooz Rising is not Flash-based so that is no longer an issue but we also have a browser solution called OnlyYooz that our clients can use to run their current version of Yooz until they are migrated over to Rising.
We have been communicating these changes and the new UX launch to our clients since the end of last year via emails and in the monthly Yooz Insider (client-only) webinars. We will double check you have been receiving all of these communications.
I have passed along your feedback to our Customer Relationship team as well as your account manager and they should be reaching out to you directly.
The Yooz Team
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Gain de temps et de papier
Publié le 29/07/2022
Avantages
La mise en place a été rapide.
L'accès en mode SAAS permet une connexion de n'importe quel lieu et à tout moment !
Tous les interlocuteurs de la chaine d'achat peuvent s'approprier ce logiciel. L'historique ne se perd pas.
Le service comptable a gagné 5 jours de travaux "à faible valeur ajoutée" et économisé 40 Kg de papier dès la première année.
Inconvénients
Les extractions ne sont plus aussi simples avec la nouvelle version.
L'ergonomie n'est plus aussi intuitive.
YOOZ est victime de son succès, l'assistance n'est plus aussi disponible.
- Secteur d'activité : Immobilier commercial
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Avis YOOZ
Publié le 22/07/2022
Outil très simple d'utilisation au quotidien.
Outil très simple d'utilisation au quotidien.
Avantages
La facilité d'utilisation du produit est un réél atout.
Inconvénients
Le manque de flexibilité et d'ergonomie dans les statistiques et indicateurs de suivis
Pas toujours évident à faire s'adapter avec les contraintes de l'entreprise et de ses autres logiciels comptables
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 3.0 /10
Promesse non tenue
Publié le 29/11/2022
Avantages
Propose de simplifier la transmission des pièces comptables
Inconvénients
Les pièces sont mal lues, on perd un temps fou à repasser dessus.
- Secteur d'activité : Automobile
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Our company has used this product for a year. It has greatly increased invoice entry...
Publié le 19/01/2018
Ease of use and implementation into existing programs.
Ease of use and implementation into existing programs.
Avantages
Memory features of the program allow ease of forwarding and coding of invoices. Reading incoming invoices is extremely easy.
Inconvénients
Invoices with poor fonts do not get captured well. Some Vendor code recognition features could use some program updating.
Réponse de Yooz
Thank you so much for the good vibes you just sent our way! We try really hard to provide a platform that is intuitive and responsive along with dedicated and responsive customer support, and we are happy to hear that it¿s all working great for you.
We have found that several user issues/challenges (like the one noted below) can sometimes be addressed by some 1:1 guidance from our support folks. You can also call our support line at 832.384.9669 option 2, or e-mail him directly at max.raynal@justyoozit.com.
We have recently added a NEW monthly webinar exclusively for our clients where you may ask any questions you have about the Yooz platform directly to our chief innovation officer, Laurent Charpentier. Our next session is on 2.14.18. Register to attend by going to the www.justyooit.com/event to register.
You also have a chance to share your tips, tricks, and best practices with other users.
Happy Yoozing!
Melissa Hendrick, VP of Marketing
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Great product
Publié le 22/11/2022
Avantages
I like that I can get approvals from managers for invoices without having to do anything but upload them to yooz. All invoices can be correctly coded and signed off on before they even enter our accounting software program.
Inconvénients
Credits do not export as credits, it automatically makes them a debit amount, so i have to be careful and change them myself.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 2.0 /10
Needs some work.
Publié le 22/11/2022
If we didn't have so many issues with implementation and after it would be a better system....
If we didn't have so many issues with implementation and after it would be a better system. Unfortunately, their tech support has not been able to solve many of our issues reported to them and some took almost six months before they confessed they couldn't fix it the problem.
Avantages
The OCR technology filling out the field data is excellent; however, it would be better if it worked more accurately.
Inconvénients
There are challenges with they way the software receives and sends data to and from desktop applications. The OCR technology is a great feature if it worked properly. If a vendor sends a scanned invoice it doesn't read the characters properly.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Updates
Publié le 22/11/2022
Great job with everything and with easy access. Makes paying bill quick and simple & without a...
Great job with everything and with easy access. Makes paying bill quick and simple & without a hassle
Avantages
Easy to use and make quick/simple. Make sure that it is easy to approve to our financial department as well
Inconvénients
Does not send updates on bill when you have them sitting in your profile
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 5.0 /10
Medical Practice
Publié le 24/01/2023
I didn't receive training but have been able to navigate Yooz easily and help others with the...
I didn't receive training but have been able to navigate Yooz easily and help others with the different functions
Avantages
Easy to make changes to users and roles
Inconvénients
No accessible guide as reference for using the system
- Secteur d'activité : Vente en gros
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Review from Finance Team
Publié le 28/11/2022
Overall experience is satisfactory
Overall experience is satisfactory
Avantages
The ease to approve invoices are what is liked most.
Inconvénients
I wish there were more reports or analytics
- Secteur d'activité : Automobile
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Why Yooz, don't snooz
Publié le 28/11/2022
Makes account receivable more transparent
Makes account receivable more transparent
Avantages
Really easy to use software that makes it easy to manage a pile of invoices that's received and signed for by deferent staff and departments and keeping track of who authorized the payments
Inconvénients
I don't really have anything negative to say about the software - maybe the way you can communicate with the accounts - maybe a message text system - live - would have made it easier
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Yoozful tool :)
Publié le 29/11/2022
I like using Yooz, it is very easy to understand and navigate, and the administrator from Yooz is...
I like using Yooz, it is very easy to understand and navigate, and the administrator from Yooz is very approchable.
Avantages
It is very easy to use and user friendly
Inconvénients
I having difficulty with attaching attachments/ support doc for the invoices
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Yooz changed our lives
Publié le 02/12/2022
Overall this product changed our lives here in accounting.
Overall this product changed our lives here in accounting.
Avantages
Love the ease of approving invoices. Also love how easy it is to look up an invoice in the system.
Inconvénients
Some times the checks don't get to the vendor timely.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great Features and Easy to Use
Publié le 01/12/2022
Overall great performance, easy to use and enjoyable.
Overall great performance, easy to use and enjoyable.
Avantages
Great software, easy to use! I use this every week for our company, and it is enjoyable to use each week!
Inconvénients
There is nothing that I dislike about this software!
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
Overall a good software, there is a lot of automation and also the great OCR tool with a lot...
Publié le 16/07/2018
Avantages
The OCR quality is great and good automation overall when you talk about the uploading files with lot of different options to upload. Great flexibility about customization and personal support.
Inconvénients
OCR issues picking wrong amounts, non availability of APIs with Dynamics, customer support can be improved. backward integration with ERPs to enter in just one and get information in the other.
Réponse de Yooz
Thanks for the feedback and for taking time to post your Yooz comments and review on Capterra. The Yooz platform is designed to be straightforward and simple to use, making your life easier!
Your feedback is very important to us. As head of customer success, I wanted to personally reach out to ensure you are using our platform to the best of its capabilities, answer any questions you may have and share a few best practices to best leverage our platform. I will have someone from our support team contact you regarding the OCR issues you are having.
If after the support team walks through some troubleshoot tips and your issue remains unresolved please contact me directly. My direct line is 469.334.4276.
Thank you again for taking time to post a Yooz review on Capterra! Happy Yoozing!
- Secteur d'activité : Services à la personne et aux familles
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Yooz and Intacct
Publié le 13/04/2021
We have had several different people help us during implementation. The first person did not seem...
We have had several different people help us during implementation. The first person did not seem to have a grasp on our needs. But we were handed off to [SENSITIVE CONTENT HIDDEN] who proved to be invaluable to us. She provided us with so much support that we are having trouble letting her go. Yooz should never let her go. She is spectacular. She was able to provide us solutions to 99% of our questions and issues.
Avantages
The best thing is the flexibility of the workflows. There are so many options it can almost be to much. Our users are raving at the ease of approving invoices for payment. This was one of very few options that would integrate with Intacct. We chose Yooz because it had the simplest integration and the most flexibility in integrating with our needs. We have been able to process invoices in less than 2 weeks, prior to Yooz it could have taken up to 6 weeks to gain approvals.
Inconvénients
We are still in the old user interface and it is a little clunky. The old interface lacks the ability to customize to a user with some setup items. We look forward to transferring to the new interface so we can gain more features.
We wish the OCR could learn on all fields but we like that Yooz is always striving to improve their product.
Réponse de Yooz
Thanks for the great review! We delight in hearing from our clients that our platform helps make your life easier, especially with the flexibility of the worklows and the seamless integration. We look forward transferring you to the new UX too, and for you to discover the new Yooz Rising features.
During our monthly Yooz Insider live webinar series, exclusively for Yooz clients, you have an opportunity to bring specific questions and learn key tips about the platform. It is hosted by our COO and is an open forum for client Q&A. Don't hesitate to join us!
- Secteur d'activité : Automobile
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
good but limited
Publié le 19/09/2018
Avantages
its usually pretty good at its informational scan and once the info is correct it works just like you want it to
Inconvénients
it has problems learning. actually, it doesn't learn on it's own, which is lame. you have to essentially open a learning ticket and have someone somewhere try to fix it. I find that no matter how many tickets get opened the system doesn't seem to really adjust to that problem the next time. I would really like the program to auto learn when I highlight the proper info on an invoice.
Réponse de Yooz
Thanks for the feedback and for taking time to post your comments. The Yooz platform is designed to be straight forward and simple to use, making your life easier! We¿re sorry to hear that has not been your experience.
Please give us the opportunity to learn more about your specific issues as our platform leverages the latest AI and OCR learning technologies. I will have our COO reach out to you directly. You can also call our support line at 832.384.9669 option 2, or e-mail me directly at melissa.hendrick@justyoozit.com.
We look forward to finding a solution to the issue.
Melissa Hendrick, VP of Marketing
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Wonderful to use!
Publié le 16/01/2018
Avantages
Allows for a 'paperless' AP workflow. Every step can be automated, from receiving invoices via e-mail to electronic approval processes.
Inconvénients
Flexibility of sending notices to approvers. Only allows for a 7:00 p.m. notice to be sent to approving managers, or every time you push an invoice (which then bombards my email).
Réponse de Yooz
Thanks for the cheers and review! Here at Yooz we delight in helping to make the lives of our AP clients easier. Freeing you up to expand the scope and effectiveness of AP operations!
We are currently evaluating the 7:00 pm push window and exploring possible options. Currently, we offer 4 different options.
Join us! We have recently added a NEW monthly webinar exclusively for our clients where you may ask any questions you have about the Yooz platform directly to our chief innovation officer, Laurent Charpentier. Our next session is on 2.14.18. Register to attend by going to the www.justyooit.com/events to register.
You also have a chance to share your tips, tricks, and best practices with other users.
Happy Yoozing!
Melissa Hendrick, VP of Marketing
- Secteur d'activité : Comptabilité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Very enjoyable to use.
Publié le 16/01/2018
Avantages
This software is very easy to use. It is super fast and allows us to easily communicate coding throughout our business.
Inconvénients
I think the customer service is slow. Not sure if they are still trying to figure out the software issues, but when we reach out we usually do not get an answer for awhile.
Réponse de Yooz
We sure do appreciate your review! Thanks for taking the time to post.
It¿s our goal to make sure the Yooz platform continues to make your job more efficient and productive, and to keep our dialogue going. I'm sorry you've experienced sluggishness with our support team. Please reach out to me directly at melissa.hendrick@justyoozit.com
Also, We have recently added a NEW monthly webinar exclusively for our clients where you may ask any questions you have about the Yooz platform directly to our chief innovation officer, Laurent Charpentier. Our next session is on 2.14.18. Register to attend by going to the www.justyooit.com/event to register.
Happy Yoozing!
Melissa Hendrick, VP of Marketing
- Secteur d'activité : Automobile
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Invoices
Publié le 13/09/2018
Really enjoying the YOOZ program since 2015 -
Easy to process and still keep all managers in the...
Really enjoying the YOOZ program since 2015 -
Easy to process and still keep all managers in the loop -
Quick posting and keeps things very organized!!
Love it!!
Avantages
I love the fact that we can be PAPERLESS and still keep all invoices stored for life -
Less filing!!
Inconvénients
The auto fill fills things incorrectly about 50% of the time - I feel this feature should be removed altogether
Réponse de Yooz
Thank you for taking the time to review Yooz. Glad to see you're enjoying our solution and that it is helping Peterson Auto group. Here's to no more paper cuts!
.
Thanks again for the amazing review and for being an amazing Yooz Client Champion! Cheers.
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Yooz is very user friendly and saves quite a bit of time processing invoices.
Publié le 19/01/2018
Being able to process invoices for payment on a daily basis so they can be paid in a timely manner...
Being able to process invoices for payment on a daily basis so they can be paid in a timely manner and not get "lost in the shuffle" by waiting and processing them once a week.
Avantages
Being able to approve invoices for payment with the phone app has saved quite a bit of time and allows invoices to be paid in a timely manner.
Réponse de Yooz
Thanks for making our day with your positive review! It is customers like you that make our jobs great. We like to think we¿re doing a good job supporting our customers and keeping them engaged, and we want to know either way.
Let¿s keep the conversation going. We have recently added a NEW monthly webinar exclusively for our clients where you may ask any questions you have about the Yooz platform directly to our chief innovation officer, Laurent Charpentier. Our next session is on 2.14.18.
Register to attend by going to the www.justyooit.com/event to register.
You also have a chance to share your tips, tricks, and best practices with other users.
Happy Yoozing!
Melissa Hendrick, VP of Marketing
- Secteur d'activité : Automobile
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 5.0 /10
Yooz Review
Publié le 08/09/2020
Avantages
The most useful tool is having the AI. Having the software learn to read the invoice, dramatically increase production.
Inconvénients
The AI not always working properly.
The tax calculations not properly calculating.
Réponse de Yooz
Thank you taking time to post your comments. We really do value your feedback. We'd like to get a few more details and see how we can get your tax calculation issue resolved as quickly as possible. Just call our support line at 832.384.9669 or e-mail us at support@us.getyooz.com
We look forward to finding the best solution for you.
During our monthly Yooz Insider live webinar series, exclusively for Yooz clients, you have an opportunity to bring specific questions and learn key tips about the platform. It is hosted by our COO and is an open forum for client Q&A. https://cloud.getyooz.com/webinar-yooz-insider-october
- Secteur d'activité : Construction
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
Room for improvement
Publié le 28/11/2022
Avantages
The software makes it easy to find invoices using the wide assortment of filter options. The ability to use the tab key to select fields when entering data for invoices makes processing invoices very quick and easy.
Inconvénients
There has been issues of and on with the software. Recently we were unable to process invoices without using a work around to get the invoices from approval level 1 to the next approver.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
Not Bad
Publié le 18/01/2023
Yooz and OnlyYooz were very easy to use. Yooz Rising has been a disappointment.
Yooz and OnlyYooz were very easy to use. Yooz Rising has been a disappointment.
Avantages
I love the ability to impersonate other people. The display is user-friendly.
Inconvénients
The export function is cumbersome. Support is not always helpful.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Good and Easy
Publié le 10/09/2020
This is a quick turnaround time for our company in my opinion!
This is a quick turnaround time for our company in my opinion!
Avantages
I was thrown in to using the application quite quickly when help was needed in that department. I now log in two times and day and love the auto fill options within it. Quick and easy to use!
Inconvénients
None that I have found. It isn’t super pretty to look at but is functional which is what matters!
Réponse de Yooz
Thank you so much for the good vibes you just sent our way! We try really hard to provide a platform that is intuitive and responsive along with dedicated customer support, and we're happy to hear that it's all working great for you.
Reach out any time with questions. And be sure to check out our monthly webinar series exclusively for our clientsthe Yooz Insider. It is hosted by our COO who gives tips and tricks about using our platform and personally answers any questions that you bring.
