Avis clients sur Yooz

Logiciel assez simple d'utilisation
La connection à travers un raccourci web est très perfectible

Il manque un peu de personnalisation et pas d'option pour d'autres activités. Avec ma connaissance d'aujourd'hui je m'orienterai vers d'autres acteurs type Spendesk qui offre d'autres services (gestion note de frais, carte virtuelle, etc.) et permettent de consolider différents providers (et potentiellement les coûts liés) .

La mise en place a été rapide.
L'accès en mode SAAS permet une connexion de n'importe quel lieu et à tout moment !
Tous les interlocuteurs de la chaine d'achat peuvent s'approprier ce logiciel. L'historique ne se perd pas.
Le service comptable a gagné 5 jours de travaux "à faible valeur ajoutée" et économisé 40 Kg de papier dès la première année.

Les extractions ne sont plus aussi simples avec la nouvelle version.
L'ergonomie n'est plus aussi intuitive.
YOOZ est victime de son succès, l'assistance n'est plus aussi disponible.

La facilité d'utilisation du produit est un réél atout.

Le manque de flexibilité et d'ergonomie dans les statistiques et indicateurs de suivis
Pas toujours évident à faire s'adapter avec les contraintes de l'entreprise et de ses autres logiciels comptables

Propose de simplifier la transmission des pièces comptables

Les pièces sont mal lues, on perd un temps fou à repasser dessus.

Memory features of the program allow ease of forwarding and coding of invoices. Reading incoming invoices is extremely easy.

Invoices with poor fonts do not get captured well. Some Vendor code recognition features could use some program updating.

We love that Yooz holds documents and invoice images to help us toward our goal of going paperless

The push ups for us is that we have to manually export from each company while being logged into each company in QBs individually. We have around 30 companies so this can be very time consuming.

Customer Service Outstanding! The integration is great. The auto matching feature is crazy simple!

Unable to add description box larger. When we update Quick books it doesn't always export all of the updates, then we have to manually do it. would like automatically update or match the Invoice with the multiple POs we get for multiple invoices, but same company?

Being able to automate the retention of documents and details is a game changer. We used to manually scan invoices and this process never was consistent and had holes in the process. Now With Yooz we can be assured all backup is retained and this helps control and management of expense

This biggest trouble was the in the begging the learning process for having invoices OCR and getting the correct info to come through to the system. Still has some room for improvement but AI always is getting better.

Love the OCR/AI features of this software and the ease of import documents. When we enter invoices, about half of the items are already coded or recognized!

AP reporting could use some improvements and OCR some fine tweaking but overall no major complaints. Yooz has been great!

It's user friendly for entry and approvers. For someone who isn't very IT smart, having to do the background things is difficult. We were a 'paper only' company moving towards electronic...it's been a hard process.

Easier workflow - I find that is the hardest to work on.

I like that it does catch that the unit is in inventory or it has been sold. That is crucial for our accounting.

Sometimes the process does not pick up the stock numbers and items will be billed to the invoice or something else. Our accounting system bills invoices to each truck stock number.

I like that I can get approvals from managers for invoices without having to do anything but upload them to yooz. All invoices can be correctly coded and signed off on before they even enter our accounting software program.

Credits do not export as credits, it automatically makes them a debit amount, so i have to be careful and change them myself.

We really liked being able to coralle all of our invoices into one place for easy processing. We especially like the email capture feature.

I cannot think of much that I did not like about this software.

Easy to manage, user friendly, connect to my email

Some invoices coming back to me even when sending to respective department

The OCR quality is great and good automation overall when you talk about the uploading files with lot of different options to upload. Great flexibility about customization and personal support.

OCR issues picking wrong amounts, non availability of APIs with Dynamics, customer support can be improved. backward integration with ERPs to enter in just one and get information in the other.

The best thing is the flexibility of the workflows. There are so many options it can almost be to much. Our users are raving at the ease of approving invoices for payment. This was one of very few options that would integrate with Intacct. We chose Yooz because it had the simplest integration and the most flexibility in integrating with our needs. We have been able to process invoices in less than 2 weeks, prior to Yooz it could have taken up to 6 weeks to gain approvals.

We are still in the old user interface and it is a little clunky. The old interface lacks the ability to customize to a user with some setup items. We look forward to transferring to the new interface so we can gain more features.

We wish the OCR could learn on all fields but we like that Yooz is always striving to improve their product.

its usually pretty good at its informational scan and once the info is correct it works just like you want it to

it has problems learning. actually, it doesn't learn on it's own, which is lame. you have to essentially open a learning ticket and have someone somewhere try to fix it. I find that no matter how many tickets get opened the system doesn't seem to really adjust to that problem the next time. I would really like the program to auto learn when I highlight the proper info on an invoice.

Allows for a 'paperless' AP workflow. Every step can be automated, from receiving invoices via e-mail to electronic approval processes.

Flexibility of sending notices to approvers. Only allows for a 7:00 p.m. notice to be sent to approving managers, or every time you push an invoice (which then bombards my email).

This software is very easy to use. It is super fast and allows us to easily communicate coding throughout our business.

I think the customer service is slow. Not sure if they are still trying to figure out the software issues, but when we reach out we usually do not get an answer for awhile.

It provides an easy invoice approval workflow. It creates transparency and is easy to customize the approval flow for different vendors and invoice categories. Automated accounting based on vendor is a timesaver.

It was a bit tricky to learn how the invoice flow worked and relay to the users, but support was great and guided us through it.

Ability to integrate with third party payment solution. Also, invoices are now store electronically for internal, as well as external audits

Yooz can be accessed via the web, so I can get into it on any computer.
Being able to pull invoices super fast and always having them at my finger tips has been hugely helpful for us.
I can process invoices as soon as I receive them and then the department manager can review and approve, it stream lines the process and cuts down on time to get invoices out and paid.

We have been using it for almost a year and I have not encountered a flaw or con yet.

Relatively easy to use. Data extraction good. OCR works very well.

Often rounds the GST/sales tax incorrectly - can't see where to change the rounding method. I suppose i could askSearch facilitiy doesn't always work as well as expected (reveals too much data).

The software makes it easy to find invoices using the wide assortment of filter options. The ability to use the tab key to select fields when entering data for invoices makes processing invoices very quick and easy.

There has been issues of and on with the software. Recently we were unable to process invoices without using a work around to get the invoices from approval level 1 to the next approver.

Fast, easy and effective. Helps track and process invoices so much faster.

Wish I could have had it earlier in my career.