Rent Manager

4,6 (486)
Donnez votre avis !
Gestion immobilière

Note globale

4,6 /5
(486)
Rapport qualité-prix
4,6/5
Fonctionnalités
4,5/5
Simplicité d'utilisation
4,4/5
Support client
4,7/5

93%
des utilisateurs recommandent cette application
Classer par

486 avis

Lori
Lori
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Excellent Product!

Publié le 04/05/2023

Our overall experience is excellent! We love the annual user's conference providing a wealth of...

Our overall experience is excellent! We love the annual user's conference providing a wealth of information.

Avantages

Rent Manager is an all in one solution for us - managing property, accounting, communication tools, etc. They have great friendly customer service.

Inconvénients

There are several feature requests that have been submitted and they can be a little slow on addresses those items.

Réponse de London Computer Systems

Thank you for your review! Can't wait to see you all again at RMUC!

Su
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great Software!

Publié le 30/01/2025

Service is great. [sensitive content hidden] has been very helpful. He is knowledgeable.

Service is great. [sensitive content hidden] has been very helpful. He is knowledgeable.

Avantages

It is super easy to use and navigate. User friendly.

Inconvénients

Nothing. I like it. I have used a lot of accounting software, this is by far the easiest.

Réponse de London Computer Systems

Thank you for your review!

Solomon
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Expensive and complicated

Publié le 01/02/2024

Customer service is usually available through the phone, but they're mostly not well trained and...

Customer service is usually available through the phone, but they're mostly not well trained and can't help much.

Avantages

Lots of options.

Inconvénients

To do anything you need to go through 15 settings situated in different places.
Very difficult to figure things out without training for each and every feature..
Management posting fees are not customizable.
Expensive.
Doesn't come with automatic bank reco, only for another $100/month, which would be even more expensive.

John
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Best. Property Management. Software. Ever.

Publié le 30/10/2024

Rent Manager is the heart of my business. I use them every day, as do my residents.

Rent Manager is the heart of my business. I use them every day, as do my residents.

Avantages

Absolute best property management software. Ease of use, deep understanding of the industry, great customer support

Inconvénients

Some categories can be brittle. For example, only one type of late fee can be recognized.

Réponse de London Computer Systems

Thank you for your review!

Danette
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great Product

Publié le 04/02/2025

Excellent - the tech support cannot be beat

Excellent - the tech support cannot be beat

Avantages

Tenant management and accounting in one place

Inconvénients

Needs to have a bit more flexibility in creating custom reports AND in property entity 1099 ability

Réponse de London Computer Systems

Thank you for your review!

Janet
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Rent Manager Great Product

Publié le 10/01/2025

Overall it is a great product I just wish I knew more about rent manager software and what it can...

Overall it is a great product I just wish I knew more about rent manager software and what it can do for me to be able to optimize it more.

Avantages

I love customer service and am willing to solve any issue.

Inconvénients

There are no readily available modules on how to do a meter read or adjustment. I feel that mini videos or being able to pull a quick reference sheet on how to do simple things.

Réponse de London Computer Systems

Thank you for your review!

Connie
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Rent Manage is the Best!

Publié le 10/01/2025

I've used it for over 7 years and will gladly continue to use it. I have used other property...

I've used it for over 7 years and will gladly continue to use it. I have used other property management software and have found them clunky and hard to navigate.

Avantages

Rent Manager makes sense. It's an easy layout that is customizable, has all the reports you could ever want and is easy to learn and use.

Inconvénients

I have had it shut down on me a few times for not enough memory in my session but since RMX has come out, that is no longer an issue.

Réponse de London Computer Systems

Thank you for your review!

Jenn
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

It puts everything together in one place!

Publié le 14/01/2025

It took a little while to learn all it has to offer but once I got past the learning curve it has...

It took a little while to learn all it has to offer but once I got past the learning curve it has been great to use!

Avantages

Excellent product help when there is an issue. I have everything I need to manage my portfolio in one place!

Inconvénients

Not much to be honest, the odd connectivity issue but overall it works great!

Réponse de London Computer Systems

Thank you for your review!

Patsy
Note globale
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Property Managment

Publié le 22/01/2025

I love it!!! The software is definitely one of those things that has all these hidden doors that...

I love it!!! The software is definitely one of those things that has all these hidden doors that help you accomplish what you need. But with the help they give it’s so easy to get there

Avantages

Amazing software and amazing amazing employees 100% recommend.

Inconvénients

It’s a software you need to learn the in and outs of. But with time we will get there

Safiya
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Satisfied Property Manager

Publié le 20/12/2024

My overall experience with RM has been a good one, I've used other PM software's and by far I like...

My overall experience with RM has been a good one, I've used other PM software's and by far I like Rm the most

Avantages

The simplicity of the program makes it a breeze to navigate with multiple properties and a variety of owners

Inconvénients

There're honestly no cons to the program, it covers all the needs of our portfolio

Réponse de London Computer Systems

Thank you for your review!

Adam
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Rent Manager continues to be excellent

Publié le 11/09/2024

My experience was excellent. I have been a customer for many years before I switched to rent...

My experience was excellent. I have been a customer for many years before I switched to rent manager online. My implementation, [sensitive content hidden], was so helpful and got me up and running very quickly.

Avantages

The UI is intuitive. The software tracks everything I need and more. Rent manager is amazing the few times I have needed it.

Inconvénients

I can't think of any real cons. The software does so much for you that you may need to take a few notes so you remember where everything is.

Alternatives envisagées 

AppFolio Property Manager et Buildium

Pourquoi passer à Rent Manager

After researching the other products I compared that to my years of using stand alone rent manager and couldn't see anything they did better

Réponse de London Computer Systems

Thank you for your review!

Jennifer
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Awesome Software, Highly recommended for managing any rental needs.

Publié le 14/06/2024

I love it, it has fantastic reports available. This is probably my favorite part. Customer service...

I love it, it has fantastic reports available. This is probably my favorite part. Customer service is usually very helpful.

Avantages

text messaging center, ability to modify recurring charges, merge wizard, templates

Inconvénients

it's hard to say, if I don't like anything, as this software is extremely complicated (not in a bad way) very minor fixes would streamline some stuff.

Réponse de London Computer Systems

Thank you for your review!

RICHARD
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Rent Manager - ease of use

Publié le 29/05/2024

I was blown away at how easy it was to convert our tenant data from 2 legacy systems and get Rent...

I was blown away at how easy it was to convert our tenant data from 2 legacy systems and get Rent Manager up and running. It took less than 1 month where at another company I worked at, they would still be selecting the Project Management team to manage the implementation.

Avantages

Very easy to implement, tons of How-to videos, easy to use, intuitive, flexible, and field personal found it easy to use and helpful to their job.

Inconvénients

Nothing material comes to mind, however, I if I could wish for anything, I would like to have a tightly integrated Treasury/Banking functionality that would integrate with many banks and automatically download bank statement activity into the Bank Recs and automatically clear outstanding checks.

Alternatives envisagées 

Yardi Voyager

Pourquoi choisir Rent Manager 

We needed to consolidate 2 systems (RealPage and Yardi Prom NOTE: the above did not list Yardi Pro as an option) to 1 and wanted to move to from a platform housed outside of our servers.

Pourquoi passer à Rent Manager

Rent Manager was cheaper and more flexible to use and ultimately was a better fit for a company our size.

Réponse de London Computer Systems

Thank you for your review! We do offer a Bank Sync option that can help with bank reconciliation. Please reach out to your sales representative for more details.

Sandra
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great Training

Publié le 06/11/2024

I had to take over 2 companies that have rental units and it was so simple to input the properties,...

I had to take over 2 companies that have rental units and it was so simple to input the properties, renters, etc once I attended the Rent University and did my training. The Trainers were so easy to follow and made the experience great!

Avantages

Very easy to learn and the teachers are so easy to follow and helpful!

Inconvénients

There is nothing I don't like, The software is very easy to use

Réponse de London Computer Systems

Thank you for your review!

Shannon
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great Program

Publié le 30/04/2024

Very happy with customer service and all of the included available options within the program.

Very happy with customer service and all of the included available options within the program.

Avantages

I like being able to pay an annual fee and not per seat or per door. Customer Service is AMAZING.

Inconvénients

There are some glitchy areas, but not anything that's close to a deal breaker.

Alternatives envisagées 

Buildium

Pourquoi choisir Rent Manager 

Tenant Pro stopped being supported. My program was not in the list.

Pourquoi passer à Rent Manager

Pricing and reviews. I like to be able to pay for the standalone version.

Réponse de London Computer Systems

Thank you for your review! If you run into any issues with the program, please reach out to our support team so we can diagnose any connection issues.

Jennifer
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Smooth Onboarding

Publié le 27/03/2024

Using Rent Manager for the past few months has helped consolidate our financial tracking into one...

Using Rent Manager for the past few months has helped consolidate our financial tracking into one system. The functionality of it with the use of paylease has helped us track our revenue more efficiently. The tenant portal and service issue modules have also helped us have better communication with our tenants.

Avantages

Our transition to Rent Manager was slow due to us taking much longer to submit information, but [sensitive content hidden] kept us engaged and followed-up with any questions we had. What I like about Rent Manager are the features are easy to use and customer service is very helpful.

Inconvénients

There isn't much that rent manager lacks. Overall, it is a robust software that helps us manage our commercial rental properties. Rent Manager also provides many tutorials that make it easy to understand or relearn features.

Réponse de London Computer Systems

Thank you for your review!

Tina
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Property Manager

Publié le 06/12/2024

Above my expectations, quick and easy resolutions

Above my expectations, quick and easy resolutions

Avantages

Easy program to work with, customer support is excellent

Inconvénients

There are no concerns at this time, great program.

Réponse de London Computer Systems

Thank you for your review!

Mandy
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Proficient, Easy, Highly recommend

Publié le 31/05/2024

No issues! If I get stuck, one call to their tech and its fixed

No issues! If I get stuck, one call to their tech and its fixed

Avantages

I find Rent Manager easy to learn and navigate. I didn't have official training but learned quickly how to do the basics. I've been using Rent Manager for 8 years and still discover easy ways to do things, better ways and new things!

Inconvénients

None really. Any questions I've had or issues have been fixed with ease

Réponse de London Computer Systems

Thank you for your review!

Crystal
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Great system

Publié le 07/11/2024

The staff is so so nice. They have a great attitude and are always willing to help.

The staff is so so nice. They have a great attitude and are always willing to help.

Avantages

Rent manager is very easy to use. You can search for almost anything in the help center and find answers to your questions.

Inconvénients

I really like Rent Manager. I just don't think it was designed for Landlords in NYC.

Alternatives envisagées 

Yardi Voyager

Pourquoi choisir Rent Manager 

The system just wasn't working for us anymore. We needed something new and fresh.

Pourquoi passer à Rent Manager

Rent Manager seemed very easy and simple to use. It seemed like a good fit for our small company. It offered some new things that we were looking for.

Réponse de London Computer Systems

Thank you for your review!

Rachel
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Super User Friendly!

Publié le 07/10/2024

Avantages

it is so user friendly and customizable. it is also easy to correct mistakes. with other softwares, my new employees were so scared to do anything because a mistake would mess up reports and they would have to reach out to someone in upper management to fix. the support teams are also always really great to work with.

Inconvénients

the only thing i am not a huge fan of with rent manager is the maintenance set up for turns and things.

Brad
Note globale
  • Secteur d'activité : Immobilier commercial
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Rent Manager is user friendly, customer service is the best in the biz

Publié le 15/08/2024

The best! We would never switch our property management software.

The best! We would never switch our property management software.

Avantages

Rent Manager is super easy to use. More importantly, their customer service and support team is amazing!

Inconvénients

Trying to figure everything out on my own is hard. But, the support at Rent Manager is the best I've ever experienced.

Réponse de London Computer Systems

Thank you for your review!

Nicole
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Highly recommend Rent Manager from 1 to 1 million properties.

Publié le 06/10/2024

We use Rent Manager to manage over 1,000 rental properties nationwide and we couldn't do it alone.

We use Rent Manager to manage over 1,000 rental properties nationwide and we couldn't do it alone.

Avantages

Rent Manager helps us manage all the rentals and really makes our jobs easy.

Inconvénients

We have absolutely no complaints at all about Rent Manager.

Derek
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

One of the best PMS

Publié le 23/10/2024

Easy to administer, integrate with other applications, the BEST customer service, ease of use, easy...

Easy to administer, integrate with other applications, the BEST customer service, ease of use, easy to access very descriptive, helpful sources for reference.

Avantages

As a business systems/applications analyst who has used several different property management applications, Rent Manager is by far my preferred software choice. Ease of use, accessibility, excellent customer service, easy set up and configuration.

Inconvénients

Its hard not to like the system, they are working some kinks out of Express however they are moving in the right direction.

Réponse de London Computer Systems

Thank you for your review!

Georgiana
Note globale
  • Secteur d'activité : Entreposage
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Rent Manager pros and cons

Publié le 28/03/2024

So far Rent Manager and the Rent Manager customer service team have been amazing, if I ever run...

So far Rent Manager and the Rent Manager customer service team have been amazing, if I ever run into any issues, the Customer Service team always resolves it in a quick and timely manner.

Avantages

I like that a test unit or tenant can be made in Rent Manager if you are working on a new feature or application process and you can test it prior to finalizing it and informing everyone about it.

Inconvénients

I do not like the fact that when certain features are not turned on, then a user does not have access and it takes a few tries to find out that the administrator needs to turn does features on.

Réponse de London Computer Systems

Thank you for your review! If you are looking for assistance with user permissions for features, please have your administrator reach out to our support team and they would be happy to help review your current setup.

Bruce
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Rentmanager review

Publié le 19/07/2024

very satisfied with overall package, Especially the client support. It is excellent

very satisfied with overall package, Especially the client support. It is excellent

Avantages

Ease of use, functionality and cost. The customer service is simply the best. It far surpasses any other company with whom I have had a business relationship. In my 40 plus years of business experience, they are the best at customer service.

Inconvénients

singable documents could use an upgrade.

Réponse de London Computer Systems

Thank you for your review! We are constantly making updates to Rent Manager. Please let us know how we can improve your experience using our feature request form here: https://www.rentmanager.com/submit-a-feature-request/