Avis clients sur Rent Manager

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486 avis

- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Excellent Product!
Publié le 04/05/2023
Our overall experience is excellent! We love the annual user's conference providing a wealth of...
Our overall experience is excellent! We love the annual user's conference providing a wealth of information.
Avantages
Rent Manager is an all in one solution for us - managing property, accounting, communication tools, etc. They have great friendly customer service.
Inconvénients
There are several feature requests that have been submitted and they can be a little slow on addresses those items.
Réponse de London Computer Systems
Thank you for your review! Can't wait to see you all again at RMUC!
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great Software!
Publié le 30/01/2025
Service is great. [sensitive content hidden] has been very helpful. He is knowledgeable.
Service is great. [sensitive content hidden] has been very helpful. He is knowledgeable.
Avantages
It is super easy to use and navigate. User friendly.
Inconvénients
Nothing. I like it. I have used a lot of accounting software, this is by far the easiest.
Réponse de London Computer Systems
Thank you for your review!
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Expensive and complicated
Publié le 01/02/2024
Customer service is usually available through the phone, but they're mostly not well trained and...
Customer service is usually available through the phone, but they're mostly not well trained and can't help much.
Avantages
Lots of options.
Inconvénients
To do anything you need to go through 15 settings situated in different places.
Very difficult to figure things out without training for each
and every feature..
Management posting fees are not customizable.
Expensive.
Doesn't come with automatic bank reco, only for another $100/month, which would be even more expensive.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Best. Property Management. Software. Ever.
Publié le 30/10/2024
Rent Manager is the heart of my business. I use them every day, as do my residents.
Rent Manager is the heart of my business. I use them every day, as do my residents.
Avantages
Absolute best property management software. Ease of use, deep understanding of the industry, great customer support
Inconvénients
Some categories can be brittle. For example, only one type of late fee can be recognized.
Réponse de London Computer Systems
Thank you for your review!
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great Product
Publié le 04/02/2025
Excellent - the tech support cannot be beat
Excellent - the tech support cannot be beat
Avantages
Tenant management and accounting in one place
Inconvénients
Needs to have a bit more flexibility in creating custom reports AND in property entity 1099 ability
Réponse de London Computer Systems
Thank you for your review!
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Rent Manager Great Product
Publié le 10/01/2025
Overall it is a great product I just wish I knew more about rent manager software and what it can...
Overall it is a great product I just wish I knew more about rent manager software and what it can do for me to be able to optimize it more.
Avantages
I love customer service and am willing to solve any issue.
Inconvénients
There are no readily available modules on how to do a meter read or adjustment. I feel that mini videos or being able to pull a quick reference sheet on how to do simple things.
Réponse de London Computer Systems
Thank you for your review!
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Rent Manage is the Best!
Publié le 10/01/2025
I've used it for over 7 years and will gladly continue to use it. I have used other property...
I've used it for over 7 years and will gladly continue to use it. I have used other property management software and have found them clunky and hard to navigate.
Avantages
Rent Manager makes sense. It's an easy layout that is customizable, has all the reports you could ever want and is easy to learn and use.
Inconvénients
I have had it shut down on me a few times for not enough memory in my session but since RMX has come out, that is no longer an issue.
Réponse de London Computer Systems
Thank you for your review!
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
It puts everything together in one place!
Publié le 14/01/2025
It took a little while to learn all it has to offer but once I got past the learning curve it has...
It took a little while to learn all it has to offer but once I got past the learning curve it has been great to use!
Avantages
Excellent product help when there is an issue. I have everything I need to manage my portfolio in one place!
Inconvénients
Not much to be honest, the odd connectivity issue but overall it works great!
Réponse de London Computer Systems
Thank you for your review!
- Secteur d'activité : Comptabilité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Property Managment
Publié le 22/01/2025
I love it!!! The software is definitely one of those things that has all these hidden doors that...
I love it!!! The software is definitely one of those things that has all these hidden doors that help you accomplish what you need. But with the help they give it’s so easy to get there
Avantages
Amazing software and amazing amazing employees 100% recommend.
Inconvénients
It’s a software you need to learn the in and outs of. But with time we will get there
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Satisfied Property Manager
Publié le 20/12/2024
My overall experience with RM has been a good one, I've used other PM software's and by far I like...
My overall experience with RM has been a good one, I've used other PM software's and by far I like Rm the most
Avantages
The simplicity of the program makes it a breeze to navigate with multiple properties and a variety of owners
Inconvénients
There're honestly no cons to the program, it covers all the needs of our portfolio
Réponse de London Computer Systems
Thank you for your review!
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Rent Manager continues to be excellent
Publié le 11/09/2024
My experience was excellent. I have been a customer for many years before I switched to rent...
My experience was excellent. I have been a customer for many years before I switched to rent manager online. My implementation, [sensitive content hidden], was so helpful and got me up and running very quickly.
Avantages
The UI is intuitive. The software tracks everything I need and more. Rent manager is amazing the few times I have needed it.
Inconvénients
I can't think of any real cons. The software does so much for you that you may need to take a few notes so you remember where everything is.
Pourquoi passer à Rent Manager
After researching the other products I compared that to my years of using stand alone rent manager and couldn't see anything they did betterRéponse de London Computer Systems
Thank you for your review!
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Awesome Software, Highly recommended for managing any rental needs.
Publié le 14/06/2024
I love it, it has fantastic reports available. This is probably my favorite part. Customer service...
I love it, it has fantastic reports available. This is probably my favorite part. Customer service is usually very helpful.
Avantages
text messaging center, ability to modify recurring charges, merge wizard, templates
Inconvénients
it's hard to say, if I don't like anything, as this software is extremely complicated (not in a bad way) very minor fixes would streamline some stuff.
Réponse de London Computer Systems
Thank you for your review!
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Rent Manager - ease of use
Publié le 29/05/2024
I was blown away at how easy it was to convert our tenant data from 2 legacy systems and get Rent...
I was blown away at how easy it was to convert our tenant data from 2 legacy systems and get Rent Manager up and running. It took less than 1 month where at another company I worked at, they would still be selecting the Project Management team to manage the implementation.
Avantages
Very easy to implement, tons of How-to videos, easy to use, intuitive, flexible, and field personal found it easy to use and helpful to their job.
Inconvénients
Nothing material comes to mind, however, I if I could wish for anything, I would like to have a tightly integrated Treasury/Banking functionality that would integrate with many banks and automatically download bank statement activity into the Bank Recs and automatically clear outstanding checks.
Alternatives envisagées
Yardi VoyagerPourquoi choisir Rent Manager
We needed to consolidate 2 systems (RealPage and Yardi Prom NOTE: the above did not list Yardi Pro as an option) to 1 and wanted to move to from a platform housed outside of our servers.Pourquoi passer à Rent Manager
Rent Manager was cheaper and more flexible to use and ultimately was a better fit for a company our size.Réponse de London Computer Systems
Thank you for your review! We do offer a Bank Sync option that can help with bank reconciliation. Please reach out to your sales representative for more details.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great Training
Publié le 06/11/2024
I had to take over 2 companies that have rental units and it was so simple to input the properties,...
I had to take over 2 companies that have rental units and it was so simple to input the properties, renters, etc once I attended the Rent University and did my training. The Trainers were so easy to follow and made the experience great!
Avantages
Very easy to learn and the teachers are so easy to follow and helpful!
Inconvénients
There is nothing I don't like, The software is very easy to use
Réponse de London Computer Systems
Thank you for your review!
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great Program
Publié le 30/04/2024
Very happy with customer service and all of the included available options within the program.
Very happy with customer service and all of the included available options within the program.
Avantages
I like being able to pay an annual fee and not per seat or per door. Customer Service is AMAZING.
Inconvénients
There are some glitchy areas, but not anything that's close to a deal breaker.
Alternatives envisagées
BuildiumPourquoi choisir Rent Manager
Tenant Pro stopped being supported. My program was not in the list.Pourquoi passer à Rent Manager
Pricing and reviews. I like to be able to pay for the standalone version.Réponse de London Computer Systems
Thank you for your review! If you run into any issues with the program, please reach out to our support team so we can diagnose any connection issues.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Smooth Onboarding
Publié le 27/03/2024
Using Rent Manager for the past few months has helped consolidate our financial tracking into one...
Using Rent Manager for the past few months has helped consolidate our financial tracking into one system. The functionality of it with the use of paylease has helped us track our revenue more efficiently. The tenant portal and service issue modules have also helped us have better communication with our tenants.
Avantages
Our transition to Rent Manager was slow due to us taking much longer to submit information, but [sensitive content hidden] kept us engaged and followed-up with any questions we had. What I like about Rent Manager are the features are easy to use and customer service is very helpful.
Inconvénients
There isn't much that rent manager lacks. Overall, it is a robust software that helps us manage our commercial rental properties. Rent Manager also provides many tutorials that make it easy to understand or relearn features.
Réponse de London Computer Systems
Thank you for your review!
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Property Manager
Publié le 06/12/2024
Above my expectations, quick and easy resolutions
Above my expectations, quick and easy resolutions
Avantages
Easy program to work with, customer support is excellent
Inconvénients
There are no concerns at this time, great program.
Réponse de London Computer Systems
Thank you for your review!
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Proficient, Easy, Highly recommend
Publié le 31/05/2024
No issues! If I get stuck, one call to their tech and its fixed
No issues! If I get stuck, one call to their tech and its fixed
Avantages
I find Rent Manager easy to learn and navigate. I didn't have official training but learned quickly how to do the basics. I've been using Rent Manager for 8 years and still discover easy ways to do things, better ways and new things!
Inconvénients
None really. Any questions I've had or issues have been fixed with ease
Réponse de London Computer Systems
Thank you for your review!
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Great system
Publié le 07/11/2024
The staff is so so nice. They have a great attitude and are always willing to help.
The staff is so so nice. They have a great attitude and are always willing to help.
Avantages
Rent manager is very easy to use. You can search for almost anything in the help center and find answers to your questions.
Inconvénients
I really like Rent Manager. I just don't think it was designed for Landlords in NYC.
Alternatives envisagées
Yardi VoyagerPourquoi choisir Rent Manager
The system just wasn't working for us anymore. We needed something new and fresh.Pourquoi passer à Rent Manager
Rent Manager seemed very easy and simple to use. It seemed like a good fit for our small company. It offered some new things that we were looking for.Réponse de London Computer Systems
Thank you for your review!
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Super User Friendly!
Publié le 07/10/2024
Avantages
it is so user friendly and customizable. it is also easy to correct mistakes. with other softwares, my new employees were so scared to do anything because a mistake would mess up reports and they would have to reach out to someone in upper management to fix. the support teams are also always really great to work with.
Inconvénients
the only thing i am not a huge fan of with rent manager is the maintenance set up for turns and things.
- Secteur d'activité : Immobilier commercial
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Rent Manager is user friendly, customer service is the best in the biz
Publié le 15/08/2024
The best! We would never switch our property management software.
The best! We would never switch our property management software.
Avantages
Rent Manager is super easy to use. More importantly, their customer service and support team is amazing!
Inconvénients
Trying to figure everything out on my own is hard. But, the support at Rent Manager is the best I've ever experienced.
Réponse de London Computer Systems
Thank you for your review!
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Highly recommend Rent Manager from 1 to 1 million properties.
Publié le 06/10/2024
We use Rent Manager to manage over 1,000 rental properties nationwide and we couldn't do it alone.
We use Rent Manager to manage over 1,000 rental properties nationwide and we couldn't do it alone.
Avantages
Rent Manager helps us manage all the rentals and really makes our jobs easy.
Inconvénients
We have absolutely no complaints at all about Rent Manager.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
One of the best PMS
Publié le 23/10/2024
Easy to administer, integrate with other applications, the BEST customer service, ease of use, easy...
Easy to administer, integrate with other applications, the BEST customer service, ease of use, easy to access very descriptive, helpful sources for reference.
Avantages
As a business systems/applications analyst who has used several different property management applications, Rent Manager is by far my preferred software choice. Ease of use, accessibility, excellent customer service, easy set up and configuration.
Inconvénients
Its hard not to like the system, they are working some kinks out of Express however they are moving in the right direction.
Réponse de London Computer Systems
Thank you for your review!
- Secteur d'activité : Entreposage
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Rent Manager pros and cons
Publié le 28/03/2024
So far Rent Manager and the Rent Manager customer service team have been amazing, if I ever run...
So far Rent Manager and the Rent Manager customer service team have been amazing, if I ever run into any issues, the Customer Service team always resolves it in a quick and timely manner.
Avantages
I like that a test unit or tenant can be made in Rent Manager if you are working on a new feature or application process and you can test it prior to finalizing it and informing everyone about it.
Inconvénients
I do not like the fact that when certain features are not turned on, then a user does not have access and it takes a few tries to find out that the administrator needs to turn does features on.
Réponse de London Computer Systems
Thank you for your review! If you are looking for assistance with user permissions for features, please have your administrator reach out to our support team and they would be happy to help review your current setup.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Rentmanager review
Publié le 19/07/2024
very satisfied with overall package, Especially the client support. It is excellent
very satisfied with overall package, Especially the client support. It is excellent
Avantages
Ease of use, functionality and cost. The customer service is simply the best. It far surpasses any other company with whom I have had a business relationship. In my 40 plus years of business experience, they are the best at customer service.
Inconvénients
singable documents could use an upgrade.
Réponse de London Computer Systems
Thank you for your review! We are constantly making updates to Rent Manager. Please let us know how we can improve your experience using our feature request form here: https://www.rentmanager.com/submit-a-feature-request/