Avis clients sur Teachworks
Teachworks
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60 avis
- Secteur d'activité : Biens de consommation
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
User-friendly and mobile view very good
Publié le 19/10/2017
Easier to schedule, mobile view available, able to have students reschedule sessions.
Easier to schedule, mobile view available, able to have students reschedule sessions.
Avantages
The system is simple yes robust to allow us to add multiple user-defined fields in the student profiles. Calendar views are "clean" easy to read. The ability to add other features (add-ons) for free as the need develops is great. It's easier to schedule. They have excellent customer support that responds well within the 2-hour window mentioned.
Inconvénients
The ability to search from anywhere/any page in the program for a student would be helpful. This was a feature in our old system.
Réponse de Teachworks
Hi there, thanks for the great review! We¿re so happy to hear that you¿re enjoying Teachworks. Our support team is always here to help, so keep the questions coming.
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Customization Galore!
Publié le 15/09/2024
Incredible. We used to schedule on an Excel spreadsheet back in 2014. I found TW in 2015 and I love...
Incredible. We used to schedule on an Excel spreadsheet back in 2014. I found TW in 2015 and I love how they're always adding new things.
Avantages
Ease of scheduling, customization, billing options!
Inconvénients
I wish I could view the calendar by status of completed appointments (so I could view any missed ones, for example).
Réponse de Teachworks
Hi Angie, thanks for taking the time to submit a review, we really appreciate it! We're happy to hear that you find Teachworks easy to use with plenty of possibilities.
We're always here to help, so please let us know if you have any questions.
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 5.0 /10
Lacks 2-way calendar sync
Publié le 19/11/2024
Avantages
good user interface makes it easy to use
Inconvénients
It lacks two-way Sync to Google Calendar. People have been asking for that for a long time.
Réponse de Teachworks
Hi Richard, thanks for taking the time to submit a review, we really appreciate it!
We're glad to hear you found our interface easy to use. Regarding Google Calendar, the two-way syncing capability is a feature that will be added to Teachworks in the near future.
If you're still interested in Teachworks, we can certainly reach out to you as soon as we have released two-way calendar syncing to Google Calendar.
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Excellent platform for my private language tuition business
Publié le 29/10/2024
happy with the platform, although often a little complicated to set things up.
happy with the platform, although often a little complicated to set things up.
Avantages
Responsiveness of the team. Often I struggle to make things work particularlty with invoicing and setting up of various types of courses - the team is always there to provide detailed step by step instructions
Inconvénients
needs to develop more features. needs to improve contact form integration
Réponse de Teachworks
Hi Alena, thanks for taking the time to submit a review, we really appreciate it! We're happy to hear that you are enjoying Teachworks and our team is providing you with great support.
We're always here to help, so please let us know if you have any questions or what we can do to make Teachworks better for your business.
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
Like it so much, I’ve stuck with it for nearly 10 years
Publié le 24/05/2023
It has been very positive. The online lesson feature was pretty glitchy when I used it during Covid...
It has been very positive. The online lesson feature was pretty glitchy when I used it during Covid & I ended up using FaceTime instead. But I hardly ever use that anymore - so not really a current issue. I’m not sure that I’ve ever needed customer support help - so I’d say the software works great (though I do have a very helpful husband who helps me out if I ever need it).
Avantages
Love the calendar and invoicing most. Love that I can schedule lessons for the entire semester and then easily adjust when things need to change & that it will automatically notify the parents. Also love how easy it is to create invoices, edit them if needed, and send reminders to parents if they’re late. Very easy. Also love, when tax-time comes, that I can easily create a chart with all my income - to send to my CPA. Very easy.
Inconvénients
I know a lot of other piano teachers who use other software that is much cheaper. I’m hesitant to change because I really like Teachworks, don’t want to have to learn a new software system, and have years of notes I don’t want to lose. But I do wish it weren’t quite as expensive.
Alternatives envisagées
My Music StaffPourquoi passer à Teachworks
My husband introduced me to Teachworks, as he was using it for tutoring. The fact that he was familiar with it & able to assist me with getting it set up - was a huge determining factor.Réponse de Teachworks
Hi Lisa! Thanks for taking the time to write a review for us, we really appreciate it. We're happy to hear that our calendar, invoicing and other features have been helpful for your business for so many years. If you ever need support, our team is here to help! Thank you for your continued support.
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 5.0 /10
Lots of functionality -- No live support options
Publié le 08/04/2022
All in all, it took over 3 months and over $2000 of external support to be able to switch my CRM...
All in all, it took over 3 months and over $2000 of external support to be able to switch my CRM over to Teachworks and figure out how to use it.
Now that we have a handle on it, it is finally starting to function to become a part of our business. I am saddened that this process could have been smoothed over by an onboarding call that I would have gratefully paid money for. Instead, we were left to fend for ourselves because of the lack of intuitiveness of the system.
Avantages
Teachworks has a lot of functionality. It allows users to customize based off their needs.
Users can bill hourly or in bulk packages.
Lots of options for allowing clients to schedule all at the click of a button.
I had seen teachworks years ago, but didn't want to transfer my business over because the platform seemed intimidating. Now, after 3 months it is not so intimidating.
Inconvénients
Onboarding was took three months and $2000.
This is largely because TW does not offer any live phone support or onboarding training as do many tech platforms.
I was absolutely flummoxed for 3 months and hired VAs and admin to help me transition to the new platform. I begged the company to provide some sort of customer support that I would have gratefully paid for, but they said they couldn't help. Instead, I had to stumble through for two to three hours, figure out what my question even was, then ask support for help. Most of the time, I got redirected to a long help page which often didn't answer my question.
There is functionality within the program, but when the documentation doesn't clearly indicate such, then the user is left to wade through pages upon pages of documentation and/or fast forward through videos to find the exact answer to the question.
This is not useful for somebody who has limited time or for someone who isn't comfortable with technology.
A lot of the functionality is unclear unless you explicitly ask support for help.
Ex., Does the system send a message upon scheduling an appointment?
Ex., Does cancelling an appointment send a message?
In other platforms there are little question marks you can hover over, but in TW you're left to do some trial and error until you figure out exactly what each little thing does.
I also dislike that it does not two-way sync with any calendar programs.
Alternatives envisagées
TutorBirdPourquoi choisir Teachworks
There was no package tracking ability.Logiciel antérieur
Acuity SchedulingPourquoi passer à Teachworks
Ability to track packages, and referrals by colleagues.- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great scheduling and student management system
Publié le 18/06/2024
I have used Teachworks for around 5 years now and am very happy with the low cost and ease of use
I have used Teachworks for around 5 years now and am very happy with the low cost and ease of use
Avantages
I love the easy lesson tracking and private and shared lesson notes features. I also like the booking feature that I have imbedded in my website.
Inconvénients
There isn't anything I don't like about using Teachworks
Réponse de Teachworks
Hi Molly, thanks for taking the time to submit a review, we really appreciate it! We're happy to hear that you find Teachworks easy to use and our booking feature.
We're always here to help, so please let us know if you have any questions.
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Satisfied client since 8 years
Publié le 30/05/2024
Very satisfied since 8 years.
It helps us to save lots of time on the daily operation.
Very satisfied since 8 years.
It helps us to save lots of time on the daily operation.
Avantages
Easy to manage teachers and students.
Very clear to show all the teachers' schedules on the calendar.
Easy to issue the invoice and record the payment.
Inconvénients
Subscription. I can only downgrade the subscription in a certain time.
Réponse de Teachworks
Hi Ge G, thanks for the great review and for sharing your feedback. We really appreciate it! We’re happy to hear that Teachworks is helping your business. If you need any help or have any questions, please let us know.
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Efficient and easy to use
Publié le 29/12/2024
Spent a lot of time, and tried out a few different platforms, and Teachworks is by far the best....
Spent a lot of time, and tried out a few different platforms, and Teachworks is by far the best. Whether generating invoices or reports, it is easy and efficient.
Avantages
It is very easy to use on mobile or laptop.
Inconvénients
Could be a bit cheaper, but it is not a major issue
Réponse de Teachworks
Hi Frank, thanks for taking the time to submit a review, we really appreciate it! We're happy to hear that you are enjoying Teachworks and you find it very easy to use.
We're always here to help, so please let us know if you have any questions or what we can do to make Teachworks better for your business.
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Easiest Software!
Publié le 12/12/2023
Avantages
The perfect software for scheduling and invoicing. Has all the features a business may need and the best part is, it's user friendly. Also, if there was any issue the support team is an email away!
Inconvénients
I don't think there is anything I don't like about teachworks.
Réponse de Teachworks
Hi Iqra! Thanks so much for the great review, we really appreciate it! We are happy to hear that you find Teachworks user-friendly and effective for scheduling and invoicing. We're always here to help, so please continue to let us know if you have any questions.
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 9.0 /10
Easy to use
Publié le 28/11/2023
Avantages
Easy to handle the programme. Lots of possibilities.
Inconvénients
There are not any cons I can remember at the moment.
Réponse de Teachworks
Hi Stephan, thanks for taking the time to submit a review, we really appreciate it! We're happy to hear that you find Teachworks easy to use with plenty of possibilities. If you ever have any questions, feel free to reach out.
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Responsive and Efficient
Publié le 19/07/2023
Excellent. Has made our transition so much less stressful.
Excellent. Has made our transition so much less stressful.
Avantages
It was difficult for us to decide to transition after using the same product for 15 years but TW has been great. Very impressed by their willingness to answer questions quickly and even add features after I’ve asked questions. They even reached out when I didn’t ask to explain something we were doing wrong and help!
Inconvénients
Nothing. It has been great. A couple items we used frequently on the other platform weren’t or aren’t available but TW has helped a lot.
Réponse de Teachworks
Hi Tina, thanks for taking the time to write a review for us, we really appreciate it! We're happy to hear that we were able to make the transition less stressful for your business. We're always here to help, so please continue to reach out if you have any questions or suggestions.
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Worked well for YEARS
Publié le 21/04/2023
Avantages
Our favorite thing was being able to really customize the appointments. We could make the appointment title anything we wanted, so we were able to essentially use Teachworks as an additional communication tool within our office.
Inconvénients
If only it could help us submit insurance claims, we would have stayed forever...
Réponse de Teachworks
Hi Justine, thanks for the review! We're so happy to hear that Teachworks was helpful for your business and that it provided an additional tool for internal communication. Thanks for being a loyal customer for so many years. We wish you and your business all the best!
- Secteur d'activité : E-learning
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 5.0 /10
Behind for Todays Clients but Excellent for 10 Years Ago
Publié le 20/03/2023
We have been using TW for 7 years. We like many things about it but we have been VERY frustrated by...
We have been using TW for 7 years. We like many things about it but we have been VERY frustrated by how slowly things change and improve and that it is impossible (even when we have offered to pay) to get additional support.
Avantages
It is robust, consistent, well established, reliable. The ability to have tutors invoice from their completed lessons and for us to be able to pull reports etc. is all very good.
Inconvénients
Two main issues - The biggest is the online booking featurs for clients. It is difficult to set up and customize. Changes have been very very slow. It is not very intuitive for clients so it often causes problems for them and makes the process more work than it is worth. The second is the lack of in person help and video tutorials. There could be way more videos on their online booking features. A third is that while TW says they sync with QBO, the sync does not work well.
Réponse de Teachworks
Hi Dana, thanks for taking the time to submit a review!
When we prioritize features to add, it's based on the number of requests we receive. Unfortunately we don't add custom features for individual companies.
We're actively adding new features to Teachworks and over the past year, we've added 192 new features and improvements. You can find a list of these in the Change Log (click the "i" icon in your account to find it).
The Teachworks API allows companies like yours to build custom integrations. You could use our API to create a custom booking plugin that meets your specific requirements.
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Best Tutoring Company Management Tool
Publié le 14/04/2023
Avantages
We really like the automatic invoicing and the ability to connect with other products like Stripe and Quickbooks. The ability to create custom forms has also helped us onboard students more quickly.
Inconvénients
I would like to see it have a feature for group lessons where a tutor could enter one note for the group instead of having to copy and paste to each student within the group. Ex: Group note (would go on each email to the parent), then personal note for each student. It would also be helpful to have a way to add homework as a task to students within Teachworks.
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Teachworks Almost Five Years Later...
Publié le 16/09/2022
We have been using Teachworks for managing our tutoring business for almost five years and it...
We have been using Teachworks for managing our tutoring business for almost five years and it continues to exceed our expectations. It's made us more effective and efficient across all aspects of our business. The system is easy to set up and use, and if needed, help is readily available. Teachworks lives up to its marketing promises. We recommend it highly and without any hesitation.
Avantages
Teachworks is easy to use. It's intuitive and well-thought out. It continues to make us more efficient across every aspect of our business and has allowed us to scale up easily. Integration was easy and help was readily available as it has continued to be throughout our experience.
Inconvénients
The product truly is intuitive, easy to use and help is readily available, if needed.
Réponse de Teachworks
Hi Joel, thanks for your review! We really appreciate the kind words and great feedback.
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Couldn't imagine life without Teachworks!
Publié le 26/10/2016
Teachworks is an integral part of our operations. It is highly intuitive and easy to use, prevents...
Teachworks is an integral part of our operations. It is highly intuitive and easy to use, prevents errors in accounting, and offers a high level of transparency in billing and payments to both our students and teachers. Best of all, it saves huge amounts of time. Tasks that took a full two days of work pre-Teachworks now take under an hour, reminder emails we used to send manually are now automated, and payments are collected faster with easy card payments right from the invoice. The add-ons are fantastic and very useful. The support is great, and the developers are constantly at work - it's amazing to see how the features keep improving! The only thing left to desire is more direct integrations with other apps and services, but we get around this easily by using the excel spreadsheet data exports, which we can import into our other business apps as needed. We've been using Teachworks for two years now, and can't imagine doing it any other way.
Avantages
- ease of use
- lesson cost/wage tracking
- email automation
- invoice creation
- employee wage statement creation
- reports
Inconvénients
- no integration with google apps
- no integration with zapier
- invoice automation isn't customizable enough to be useful for us
- custom forms are not customizable enough to be useful for us
Réponse de Teachworks
Hi Jonah,
Thank you for your review! We will continue to work hard to enhance the features and integrations!
Regards,
The Teachworks Team
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
Great scheduling and billing software
Publié le 07/08/2019
Avantages
I like that the software keeps track of invoicing and running balances for clients. It definitely cuts down the leg work of having to go back through person by person and creating invoices.
Inconvénients
Sometimes we want to see all math tutors that are available so I'd be better when filtering if you could select multiple instructors at once so you don't have to bounce between calendars to find open times.
Réponse de Teachworks
Hi Michael, thanks for the great review! We're so happy to hear that our invoicing features are useful for your business :)
I would recommend using our Tutor Calendar's "Day" view to see availability for all tutors at once. This calendar displays a list of your tutors on the left with their unavailability greyed out. You can click on an open time slot to quickly add a new lesson.
- Secteur d'activité : Musique
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Doesn’t work
Publié le 04/02/2020
Last 4 years have been fine up until the last 4 months, full calendar doesn’t work which is the one...
Last 4 years have been fine up until the last 4 months, full calendar doesn’t work which is the one I regularly used. I can’t view names, can’t view the whole day, and frankly sick and tired of following up on their issue and still having nothing done
Avantages
I liked it when it worked properly, now it doesn’t.
Inconvénients
Having to follow up on fixing their issue for couple of months and still having same problems. Missed out on 3 classes because the calendar can’t display times and students properly. No attempt made to fix things on their end when I’ve done everything on my end.
Réponse de Teachworks
Hi Rami,
Thanks for your review. I'm sorry to hear that you're frustrated.
Based on the messages you've sent previously to our support team we understand that you're referring to the appearance of the calendar. The calendar feature hasn't changed in the past couple years, but it sounds like you've changed the default calendar view from month to week.
Fortunately, it's very easy to change the default calendar view on your profile, so you can go back to enjoying the feature as you've done in the past. I have personally emailed you with the same instructions we've provided previously.
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Drastically simplified our day to day operations, constantly expanding and actively maintained
Publié le 07/09/2017
great platform!
great platform!
Avantages
Includes almost all of the basic functionality that an tutoring organization needs. The core functions that cover billing and scheduling are robust, flexible and reliable. The site is reliable, performs well on any device and is intuitive. Features and integrations are expanding, great platform!
Inconvénients
Lack of custom API integration prevents us from building on top of this platform. We want the ability to leverage APIs to push/pull client and staff data.
Lead generation/management is lacking and really needs to be managed outside of this platform.
No integration with social media.
Ability to blast SMS to select tutors for client matching while managing responses. Chat bot type functionality would be awesome!
Integration with e-signing platform like signnow would be great. Currently need to manage e-signing contracts separately.
Réponse de Teachworks
Hi Yarin, thanks for the great review! We¿re happy to hear that Teachworks has simplified your day to day operations.
Our API will be available soon, but we¿ll let you know as soon as it¿s ready. Your SMS suggestion will be a good addition to our existing SMS features and we¿ll definitely consider it for a future update.
- Secteur d'activité : Musique
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 5.0 /10
I wish I didn't sign up
Publié le 31/03/2022
It's okay, but honestly My Music Staff was easier and features were more time saving. Teachworks is...
It's okay, but honestly My Music Staff was easier and features were more time saving. Teachworks is too manual, and slows down productivity.
Avantages
The calendar system is fairly easy to use, and I have been able to set up an online booking system, but the booking system is by the teacher, and not by time.
Inconvénients
THEY DON'T HAVE AUTOPAY IN THE SOFTWARE! You have to manually charge people for service.
Réponse de Teachworks
Hi Burdett,
Thanks for your review. Regarding client payments, I would suggest using our Bulk Invoice Payments add-on, which you can use to charge all unpaid invoices rather than manually charging individual invoices.
- Secteur d'activité : Musique
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Fantastic
Publié le 08/12/2022
Brilliant
Brilliant
Avantages
Easy to use, has streamlined my scheduling and invoicing. integrates well with other programs via zapier
Inconvénients
Calendar can be a little fidly - the ability to copy/past entire days would be fantastic - at the moment you can only copy paste individual lessons
Réponse de Teachworks
Hi James, thanks for your review! We really appreciate the kind words and great feedback.
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Overall Positive
Publié le 27/02/2018
It is cost effective and really alleviates organizational issues when scheduling clients.
It is cost effective and really alleviates organizational issues when scheduling clients.
Avantages
I like that this company provides a feedback / review page; however, I think it's strange they base the priority of each review by votes from customers.
Inconvénients
The software makes it difficult to fully use it's customer access feature. We use Teachworks for scheduling appointments and it would be nice to allow out clients to login; however, we have not found a way to disable our clients from seeing other client's appointments and that crosses our confidentiality for them.
Réponse de Teachworks
Thanks for your review, Jill!
Client user accounts only display the client's own lessons and information; however, for non-lesson events when you set the audience to "Everyone" or "Families & Students" those events will be visible on all clients' calendars.
You can contact our support team and we'll be happy to show you how to set up your appointments with the correct audience.
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Great CRM for small business!
Publié le 31/12/2018
It's a great CRM for the price but don't expect a lot of help. They do however update the software...
It's a great CRM for the price but don't expect a lot of help. They do however update the software from time to time and they send an email describing the new updo.
Avantages
Teachworks is a great CRM because it is easy to use and it is affordable. Teachworks is a great choice for small business because of this.
Inconvénients
The only issue we have had with Teachworks is trying to integrate a store with to allow customers to gather their information and schedule multiple sessions when purchasing packages from our website.
Réponse de Teachworks
Hi Erika, thanks for the great review, we really appreciate it!
We're always here to help, so if you have any questions please email our support team or use the widget in your account to submit a message. You can typically expect a reply within 2 hours on Weekdays (9am - 8pm Eastern Time). We also offer support over the weekend :)
We add new features regularly and you can find more information about them in our Change Log. You can find our Change Log in your account by going to Account & Settings > Change Log.
Thanks again for the great review!
- Secteur d'activité : Enseignement primaire et secondaire
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Review of Teachworks
Publié le 26/08/2022
Excellent!
Excellent!
Avantages
The product is very easy to use and I depend on it to schedule appointments, organize client information and streamline business processes.
Inconvénients
I can't think of any right now! All the kinks have been worked out!
Réponse de Teachworks
Hi Elon, thanks for your review! We really appreciate the great feedback.