---
description: Lucky Orange : qu'en pensent les utilisateurs ? Lisez les avis sur Lucky Orange, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Lucky Orange - Prix, tarif, abonnement et avis | GetApp France 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de web analytics](/directory/109/web-analytics/software) > [Lucky Orange](/software/112955/lucky-orange)

# Lucky Orange

Canonical: https://www.getapp.fr/software/112955/lucky-orange

Page : 1/12\
Suivant: [Page suivante](https://www.getapp.fr/software/112955/lucky-orange?page=2)

> Lucky Orange est une suite tout-en-un d'optimisation de la conversion. Elle aide les propriétaires de sites web à identifier les abandons dans le processus de conversion en utilisant des heat maps dynamiques, des enregistrements de visiteurs, des analytics de formulaires, des chats en direct et des sondages.
> 
> Conclusion : 260 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.7/5** | 260 Avis |
| Simplicité d’utilisation | 4.6/5 | D'après l'ensemble des avis |
| Support client | 4.7/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.6/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: Lucky Orange
- **Entreprise fondée en**: 2012

## Contexte commercial

- **Prix à partir de**: 39,00 $US
- **Type de licence**:  (Version gratuite disponible) (pendant l'essai gratuit)
- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Langues**: allemand, anglais, espagnol, français, italien
- **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 208 de plus

##  Fonctionnalités

- A/B Testing
- API
- Actions découlant d'un événement
- Alertes configurables
- Alertes par e-mail
- Alertes/Notifications
- Analyse d'entonnoir
- Analyse d'éléments
- Analyse des campagnes
- Analyse des comportements
- Analyse des comportements
- Analyse des recherches utilisateurs
- Analyse des tendances
- Analyse statistique
- Analyse visuelle
- Autoresponders
- Base de données de contacts
- Campagnes multiples
- Cartographie du parcours client
- Cartographie territoriale

## Intégrations (8 au total)

- BigCommerce
- Google Analytics 360
- Google Optimize
- Google Optimize 360
- HubSpot CRM
- Shopify
- Shopify Plus
- WordPress

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat

## Category

- [Logiciels de web analytics](https://www.getapp.fr/directory/109/web-analytics/software)

## Catégories connexes

- [Logiciels de web analytics](https://www.getapp.fr/directory/109/web-analytics/software)
- [Outils de heatmap](https://www.getapp.fr/directory/1293/heatmap/software)
- [Logiciels de chat](https://www.getapp.fr/directory/561/live-chat/software)
- [Logiciels de monitoring de sites web](https://www.getapp.fr/directory/113/website-monitoring/software)
- [Outils de sondage](https://www.getapp.fr/directory/234/survey/software)

##  Logiciels similaires

1. [Hotjar](https://www.getapp.fr/software/101789/hotjar) — 4.6/5 (539 reviews)
2. [Datadog](https://www.getapp.fr/software/91489/datadog-cloud-monitoring) — 4.6/5 (357 reviews)
3. [New Relic](https://www.getapp.fr/software/20443/new-relic) — 4.5/5 (195 reviews)
4. [Matomo](https://www.getapp.fr/software/2053481/matomo) — 4.7/5 (62 reviews)
5. [Zoho SalesIQ](https://www.getapp.fr/software/101511/zoho-salesiq) — 4.4/5 (98 reviews)

## Avis

### "A range of useful optimization tools to help understand your customers better\!" — 4.0/5

> **Shayne** | *23 avril 2019* | Internet | Taux de recommandation : 7.0/10
> 
> **Avantages**: 1) Set-up \&amp; Website Impact: LuckyOrange takes less than 10 minutes to set up and the best part is - It doesn't affect the speed of my site at all\! I try my best to keep my site's loading speed under 3 seconds (for various reasons), so this is one of the many reasons why I choose to use LuckyOrange.&#10;&#10;2) RealTime Tracking: LuckyOrange lets you see who's on your website and through which channel they found you.&#10;&#10;3) Session Recordings: LuckyOrange makes recordings of your visitors' sessions. These recordings will provide you with a detailed playback of how people use and interact with your website. This feature helps me spot all aspects that are killing my conversions.&#10;&#10;4) Data Interpretation: The analytical data and statistical reports that LuckOrange gives you is easy to understand and study.&#10;&#10;5) Integrations: LuckyOrange seamlessly integrates with HubSpot and places the recordings directly on their respective contact timelines.&#10;&#10;6) Identifying Abandonment: Conversion Funnels help you study the flow of your user navigation, ultimately helping you identify and solve abandonment issues.&#10;&#10;7) Form Optimization: Form Analytics help you zero in on which part of your forms need to be optimized.&#10;&#10;8) Chat Option: I already have a different chat client that I am currently using. However, for people who don't, LuckOrange gives you the ability to speak directly to your client in order to guide them through the conversion process, if necessary.
> 
> **Inconvénients**: 1) Redundant or Unnecessary Recordings: It would be nice if LuckOrange can allow you to delete unnecessary recordings.&#10;&#10;2) New Tabs: It would be more convenient if new recordings open in a new tab.
> 
> After using HotJar from the beginning of time, I recently stumbled upon LuckyOrange and helped my organization implement its' use immediately.&#10;&#10;I enjoy learning and recording how our users interact with our website. LuckyOrange has opened my eyes to so many things that I didn't know about. In my opinion, LuckyOrange is the best tool out there for Quantitive research.

-----

### "A must have for any store" — 4.0/5

> **Callum** | *29 avril 2025* | Santé, bien-être et fitness | Taux de recommandation : 8.0/10
> 
> **Avantages**: Having enough features to be usable on the free version to give you a good idea on what you may be paying for with the full version. The display is intuitive and watching recordings back is very easy- which is what I was hoping to get with this app.
> 
> **Inconvénients**: You get a lot of notifications off the bat, I have since turned most of them off but daily reports seems a little too much to begin with. A weekly report seems okay, but if there is any data you want to see I don't see why customers wouldn't just check on the app as opposed to rely on daily/weekly reports. I would also probably prefer to pay 10 dollars for 200 visitors a month, $20 seems quite a bit for the first plan, and 100 visitors a month is also not many- I wish there was a middle-ground.
> 
> Very positive, I think there are a lot of valuable features this app offers compared to other view tracking apps and the plans seem reasonable for their price.

-----

### "Lucky Orange is a Critical Tool at a Great Price" — 3.0/5

> **Stephen** | *6 décembre 2022* | Musique | Taux de recommandation : 10.0/10
> 
> **Avantages**: What I like most is that I can watch my potential customers sessions exactly from their perspective while they are on my site.  Doing so makes obvious the differences between where I thought a customer would go verses where they are actually going. This helps me determine what changes and improvements I need to make.  It identifies errors that I didn't know were happening.  It shows me areas where customers have trouble finding things or navigating.   I also love the live view feature and can watch customer's sessions from their perspective in real time. I've been able to walk users through things.
> 
> **Inconvénients**: The videos sometimes don't load well for me or I have to keep clicking the play button. That could be because I'm using FireFox on a VPN with very heavy threat protection.  Despite that, the playback is adequate and I have not pursued a resolution to that issue. Still totally worth it.  Although the video information is critical and extremely helpful, it actually can seem torturous and highly annoying to watch customer sessions because they click all over the place other than what I want them to click on.  I can't watch that for very long and sometimes my customers will be on my site for close to an hour before they buy.  I only really watch sessions where the user visited more than 3 pages.
> 
> I've only had to contact customer support one time and they were very quick to respond and resolve my issue.  They seem like a talented group of people. Very professional and excellent customer service.

-----

### "If You Need Analytics, Just Start — It’s Easy and Powerful" — 5.0/5

> **Samuel** | *28 avril 2025* | Vente au détail | Taux de recommandation : 10.0/10
> 
> **Avantages**: I especially appreciated the ability to view detailed checkout funnels, clearly breaking down each step and showing exactly where users dropped off. Additionally, the session recordings were incredibly valuable for understanding real user behavior on the site.
> 
> **Inconvénients**: The interface can feel a bit overwhelming or confusing at first, especially for new users who are just getting started.
> 
> Lucky Orange provides a tremendous amount of value, especially considering how easy it is to set up without complex integrations. It's an excellent tool for anyone who is data-driven but not a full-time analytics professional.

-----

### "Essential Tool for Understanding and Optimizing User Behavior" — 5.0/5

> **Onur** | *20 novembre 2024* | Vente au détail | Taux de recommandation : 10.0/10
> 
> **Avantages**: What I like most about Lucky Orange is its session recordings and heatmaps, which provide invaluable insights into how visitors interact with my website. The ability to see real-time user behavior has helped me identify pain points and optimize my site for better conversions.
> 
> **Inconvénients**: What I liked least about Lucky Orange is that the dashboard can feel overwhelming at first, especially with so many features available. It takes some time to get familiar with the interface and make the most of the tools.
> 
> My overall experience with Lucky Orange has been very positive. It’s a powerful tool that has provided me with actionable insights to improve my website’s user experience and increase conversions. The combination of features like session recordings, heatmaps, and live chat makes it an essential part of my toolkit. Although there’s a learning curve initially, the support team is helpful, and the value it brings to my business is well worth it.

-----

Page : 1/12\
Suivant: [Page suivante](https://www.getapp.fr/software/112955/lucky-orange?page=2)

## Liens

- [Afficher sur GetApp](https://www.getapp.fr/software/112955/lucky-orange)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.getapp.de/software/112955/lucky-orange> |
| de-AT | <https://www.getapp.at/software/112955/lucky-orange> |
| en | <https://www.getapp.com/website-ecommerce-software/a/lucky-orange/> |
| en-AE | <https://www.getapp.ae/software/112955/lucky-orange> |
| en-AU | <https://www.getapp.com.au/software/112955/lucky-orange> |
| en-CA | <https://www.getapp.ca/software/112955/lucky-orange> |
| en-GB | <https://www.getapp.co.uk/software/112955/lucky-orange> |
| en-IE | <https://www.getapp.ie/software/112955/lucky-orange> |
| en-NZ | <https://www.getapp.co.nz/software/112955/lucky-orange> |
| en-SG | <https://www.getapp.sg/software/112955/lucky-orange> |
| en-ZA | <https://www.getapp.za.com/software/112955/lucky-orange> |
| es | <https://www.getapp.es/software/112955/lucky-orange> |
| es-CL | <https://www.getapp.cl/software/112955/lucky-orange> |
| es-CO | <https://www.getapp.com.co/software/112955/lucky-orange> |
| es-MX | <https://www.getapp.com.mx/software/112955/lucky-orange> |
| fr | <https://www.getapp.fr/software/112955/lucky-orange> |
| fr-BE | <https://fr.getapp.be/software/112955/lucky-orange> |
| fr-CA | <https://fr.getapp.ca/software/112955/lucky-orange> |
| nl | <https://www.getapp.nl/software/112955/lucky-orange> |
| nl-BE | <https://www.getapp.be/software/112955/lucky-orange> |
| pt | <https://www.getapp.com.br/software/112955/lucky-orange> |
| pt-PT | <https://www.getapp.pt/software/112955/lucky-orange> |

-----

## Données structurées

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp France","address":{"@type":"PostalAddress","addressLocality":"Courbevoie","addressRegion":"IDF","postalCode":"92400","streetAddress":"20 avenue André Prothin Tour Europlaza 92400 Courbevoie - France"},"description":"Comparez et évaluez des logiciels métiers pour PME. GetApp France propose des offres de logiciels, des applications SaaS et cloud, des évaluations indépendantes et des avis d'utilisateurs.","email":"info@getapp.fr","url":"https://www.getapp.fr/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.fr/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/GetApp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/"]},{"name":"Lucky Orange","description":"Lucky Orange est une suite tout-en-un d'optimisation de la conversion pour les entreprises de tous types et de toutes tailles. Elle aide les propriétaires de sites web à comprendre les raisons de la non-conversion de certains visiteurs. Les utilisateurs peuvent visualiser le comportement d'un client sur le site web grâce à des heat maps dynamiques et des enregistrements de visiteurs. Des entonnoirs de conversion, des analytics de formulaire et des sondages facilitent l'identification des abandons dans le processus de conversion.\n\nLe tableau de bord d'analytics en temps réel permet aux propriétaires de sites web de savoir exactement combien de personnes visitent leur site à tout moment et comment elles y sont arrivées. Les utilisateurs peuvent comparer les statistiques historiques et voir quels mots-clés, lieux, langues, référents, tweets, etc. sont à l'origine du trafic ainsi que des comportements spécifiques sur le site. Ils peuvent également les filtrer à l'aide de balises de comportement. L'enregistrement automatique des visiteurs permet aux utilisateurs de surveiller chaque clic, défilement ou déplacement effectué par un client pour savoir exactement comment les internautes utilisent le site web. Les heat maps dynamiques sont visibles en temps réel à mesure que les visiteurs changent de page, cliquent et défilent, changent de menu, ouvrent des popups, etc. Les analytics des formulaires permettent d'identifier leurs zones problématiques. Ils permettent de générer des rapports sur l'abandon, le temps de démarrage, le temps consacré aux champs, l'ordre moyen et les champs répétés.\n\nLes entonnoirs de conversion permettent aux utilisateurs de voir à quel moment les clients abandonnent un processus tel que la \"création d'un compte\" ou le \"règlement de la note\" afin d'identifier les points problématiques. Les méthodes entièrement réactives de messagerie instantanée permettent aux utilisateurs de communiquer directement avec leurs clients via le site web. Les fonctionnalités de la messagerie instantanée comprennent des réponses préenregistrées, des transferts d'opérateurs, la co-navigation, l'aperçu de la frappe et une API de données personnalisée qui permet aux utilisateurs de visualiser des informations relatives à l'identité du visiteur avec lequel ils parlent. Tous les widgets de messagerie instantanée peuvent être personnalisés pour s'adapter à l'apparence du site web.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/fec60d9b-dd27-4f5e-bffe-790e588e40de.png","url":"https://www.getapp.fr/software/112955/lucky-orange","@type":"SoftwareApplication","@id":"https://www.getapp.fr/software/112955/lucky-orange#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.fr/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":260},"offers":{"price":"39","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Accueil","position":1,"item":"/","@type":"ListItem"},{"name":"Logiciels de web analytics","position":2,"item":"/directory/109/web-analytics/software","@type":"ListItem"},{"name":"Lucky Orange","position":3,"item":"/software/112955/lucky-orange","@type":"ListItem"}],"@id":"https://www.getapp.fr/software/112955/lucky-orange#breadcrumblist"}]}
</script>
