Avis clients sur NinjaCat

Automation, integrated call tracking, and dashboards. The automation function in Ninja Cat is something we couldn't live without, it speeds up everything from our own analysis to client facing reporting.

I wish that some of the modules were a little more granular in their control and what our display options are. I'd also like to see tighter integration and data segregation with the AdWords call tracking function.

Easy to setup, easy to read reports. Clients enjoy the dashboard and in depth reporting thats available.

you only have two sources available in the dashboard. Tapclicks allows you to integrate every source in to the dashboard for clients. 24 hours delay is really bad.

Template-based reports that we can quickly roll out for new clients. Going forward we're excited about the new user interface, more flexible template designer, templated dashboards, and additional data sources.

The report templating has been a bit difficult to manage and graphing choices have been limited but the new template designer looks like it's going to be great. Likewise the user management had some things I didn't like about it but those have been largely addressed.

NinjaCat offers various integration options plus the ability to customize, not only what data is pulled in, but how each page of the report looks and feels. Plus the ability to schedule out and email reports automatically is a time-saver.

Somewhat of a learning curve with some of the integrations, like changes and updates to Google Sheets data, can add some manual time to creating reports.

very easy to use and setup, provide a lot of data with a simple integration process. Amazing customer support.

setting up custom comparison reports is a bit confusing, and not enough Facebook ad insights data.

Ninjacat has been a very easy reporting software to understand, their interface allows for a huge amount of data manipulation without having much knowledge of data engineering

There are some clunky portions of the dashboards, load times are difficult at times, And the reports function is a bit more intense to learn

Easy to use and affordable.

Would like improved Facebook and SEO reporting.

Flexibility to integrate with virtually any data source we have (except SnapChat - get with it SnapChat!). New features rolling out monthly.

Some features discussed in our original sales call with them have yet to become actual live features. It wasn't 100% transparent what was still in development which has caused us some issues thus far.

Also the templated reports are kinda limited so to get your full value you definitely want to create your own templates. This might be a daunting task for those not interested in analytics and math.

Software is great..reporting is easy to replicate and roll-out for new customers

Dashboard has less functionality that can be customized.

The customization is awesome. We use it to add an entirely new level of depth to our monthly and daily reports.

Lacking a bit in the graphic design functionality. Sometimes the graphs don't look as professional as we'd like, but they have come a long way since we purchased the software, and continue to improve their features.

Look and feel of reports is great. Ability to customize is great. Love that we can isolate metrics that we need to report without taking a catch-all approach to data measurement.

No undo button. Is very very tedious to set up. The UI could have many more efficiencies built in (i.e. keyboard shortcuts, undo button) and there are occasional issues with bugs and changes not being captured right away. Improvements to UI, keyboard shortcuts, and the ability to group changes to create efficiencies would really improve abilities.

The platform is fairly customizable to any needs we or a client may have. Templates are easy to create and it's helpful to be able to use one template for multiple clients/reports just by toggling between them. The integrations work seamlessly and there are plenty of metrics and dimensions to choose from. If a particular dimension is not available, it's helpful to calculate custom dimensions. If you have a basic understanding in the platforms you're integrating, Ninjacat should be fairly easy to understand.

The process of scheduling reports is a little more complicated than I would like. Therefore we haven't used that feature much. It would also be helpful if the interactive dashboard had the ability to compare metrics to prior period/year. This feature is still in beta at the time of this review so hopefully that function will be available in the future.

I love how it provides one interface for everything I need with easy access.

I have found nothing I do not like about this software.

The report templates have a ton of flexibility and customizable options so no 2 reports look the same. Can be completely white labeled for your company or agency with logos and colors.

Account maintenance en mass (i.e. account manager changes / account group changes / account media channels) requires a custom solution/service vs. out of the box mass update functionality. No ability to view double click display ad images yet.

The design is fairly easy to use and most integrations are fairly straightforward. New integrations come out pretty quickly which is nice

It doesn't have all the dimensions and metrics that we need, specifically the Yext integration which is useless. Also nothing for LinkedIn company pages

Customer support was very outstanding from the beginning we started using NinjaCat they have been there with us. If you have some minor problems we pick up a phone and their very helpful and patient.

They have a great trainings, you don't have to figure everything out on your own.

It allows me to integrate with Google for analytics when I run Google PPC advertising.

There's no freemium plans for NinjaCat but you can get a free trail.

So far everything thing is great with the software I haven't seen a bug.

The interface is so simple and straightforward, everyone on my team was able to pick it up and run with it. The on-boarding process for NinjaCat was extremely helpful. We had dedicated support who helped me through every step of getting our new dashboards up and running. Overall, they have saved us money and lots of time when it comes to client reporting. We couldn't be happier.

Right now the system pulls data with real time API calls which causes a delay in the data population. This is my only complaint but I know they are working on a data warehouse and will roll that feature out soon.

The flexibility is great, I do really enjoy working with the platform as it has helped us overcome a lot of struggles with reporting.

It can really quickly be hard to navigate between reports & templates, could use a tagging system.

The customization. Each client requires custom reporting and NinjaCat's capabilities allows this. We have multiple templates set up and each month we are able to choose which template to run for each particular client.

The ability to bulk edit or run bulk reports. Each month we need to request customer support to rerun 250+ reports that are set up to auto run at the beginning of the month. If we make any changes to reporting we need to request a NC member to rerun, otherwise we would have to rerun each one individually.

I love the ease of which I can add notes and then download last month's reports without having to reconfigure every month.

Even with training the learning curve takes a little bit, but once you have the hang of it, it is a breeze!

I love being able to quickly check out how our campaigns are performing and understand where our efforts are best directed.

I haven't been able to find a mobile app for this software which in my use case would make my life so much easier.