Avis clients sur Intergy

We love Greenway! We have been using it for just over one year. We put lots of work into the templates and this makes the doctors work so much easier. Everyone knows if the Doctor is happy then everyone is happy! The staff has to put in a bit more work in this system but we are able to get things ordered and done quickly. We love the completed notes. They are very detailed now that the templates are completed. We would suggest Greenway to anyone looking for a streamlined system.

We don't love this system for vaccines. Its almost impossible to see what a patient is due for.

For us, the fact that it is SO CUSTOMIZABLE is the best. Our Medical Director/CMIO can make changes to the Provider Encounter Forms and have it saved before the other providers get back to seeing patients after lunch. It has everything you need out of an EHR for CEHRT compliance, and more. Having the ability to query, bi-directionally, State Immunization Registries is a great recent addition to the product which cuts down on time.

Health Reminders (Clinical Decision Support tools) and Immunization Schedules don't have the flexibility or logic needed for actual humans. If a patient receives a vaccine late on a series, the schedule needs to recalculate itself. Similar with health reminders - take Colorectal Cancer Screenings for example. We cannot have one reminder satisfied by various tests and various timelines based on those tests (FOBT/FIT Test = 1 year, Colonoscopy = 1/3/5/10 years). Also, results of the tests cannot be taken into account.

basic system
if you love DOS, this is perfect for you
great for those people who enjoy computer programming and creating their own forms

Over priced
nothing included in basic model
IT is almost nonexistent
they sell you on the amazing features it has but neglect to tell you that none are included when you buy the software. Almost all features are considered add-ons which means there's a cost for them
System is constantly being "upgraded" on the weekends but there is never any noticeable changes

This software is comprehensive and flexible for multi-specialty practices. The reporting capabilties are second to none.

The user interface could use a refresh. We have had to use a 3rd party integrated product for digital signature capture

The capability of automatically applying patient payments.

Most everything has to be done manually, not many bells and whistles or claim scrubbing features.

Fairly reasonable demographics that meet UDS guidelines. Canned report feature provides good amount of pre fabricated reports. Insurance set up fairly easy.

poor functionality, no population health interface. Greenway Intergy proves difficult to interface with other HL7 software. Not intuitive, charges do not interface with forms. Too many 'clicks'.
Practice Analytics does not utilize diagnosis' or procedures for UDS measures, and your workflow has to include the correct click to produce results so you add the correct medcin finding rather than diagnosis.

The scheduler is very user friendly and easy to learn and use.

There are many features that have been difficult to learn and use. This system requires lots of clicking of boxes.

I love the fact when I am using this software, as I am looking at the insurance screen, I can see a copy of the insurance cards also. This makes it very handy when reviewing claims and speaking with a patient about insurance information!

I dislike the fact as I am looking at the charges screen, when I click on a line item it does not give me all the information I need. I need to look at the view/edit screen.

The customization for the software is intuitive when changes are needed to be made. The favorites for diagnosis for providers are a nice feature as that guides them to selecting good ICD-10 codes. Customization on the back end is easy to utilize as well. The GUI provides most of the information at a glance.

Reports are not easily exportable to an Excel Spreadsheet which is disappointing and why i ranked as n 8.

The one thing that I like the most about Greenway EHR program is the fact that each person that uses their personal sign on can change the format of what their page looks like. Each person will have the same options on their page but they could be in different locations and you can do this just by a click of a button.

I personally feel that inputting patient medications could be done in a much more user-friendly way. The user should be able to click through medications in a much less time-consuming manner than it is currently.

I don't work in the application so I do not know. My role is infrastructure.

Performance. Our environment is large with almost 800 concurrent sessions and Greenway has been struggling for years to make this software perform. The docs are not happy.

This product can be extremely powerful if you use it correctly. It has the ability to do so many things such as importing and exporting data, professional appearance in notes, etc. It can also be built to each individuals users. This product can definitely help you become paperless if that is the goal.

Searching for ICD 10 codes can be a little bit more complex.

Ease of functions and help features are easy to follow. So many of the functions are almost self-explanatory.

Don't have any--.We have been most fortunate with input issues from the beginning. Only con is that we can't integrate information to other facilities--no that is not far away.

We enjoy Intergy because it is so easy to use. It is very user friendly.

The yearly cost is high. However the support you get is good

Multifunctionality, overall ease of use,

Limited access to information and reports for tracking