Apex Loyalty

5 (6)
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Gestion de la fidélisation du personnel et des partenaires de distribution

Note globale

5 /5
(6)
Rapport qualité-prix
5/5
Fonctionnalités
4,8/5
Simplicité d'utilisation
5/5
Support client
5/5

100%
des utilisateurs recommandent cette application
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6 avis

Mirace Eda
Mirace Eda
Note globale
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Thank you APEX Team!

Publié le 30/03/2023

I have been working with the apex team for 3.5 years. Extremely agile and solution oriented team....

I have been working with the apex team for 3.5 years. Extremely agile and solution oriented team. Customer experience, loyalty product experiences are extremely good.

Avantages

They are very good at Loyalty campaign mechanics, gift catalog management and salesforce platform usage. The customer relations of the APEX team, which is always helpful and solution-oriented, are always dynamic and positive.

Inconvénients

Communication in development agendas can be complex. In new demands, it is necessary to proceed by simplifying the subject as much as possible.

Ezgi
Note globale
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

I believe this is one the most revolutionary channel loyalty software out there!

Publié le 07/03/2018

Avantages

Apex Loyalty does solve most of your pain points such as communicating with your independent channels and collecting insights and turning them into brand advocates. With Apex Loyalty you can also reward your channels for their sales transactions. While doing that, Apex makes it fun for the channels to be engaged in your loyalty program. Apex Loyalty is also very scalable and can be used in any industry from manufacturing to services and FMCG industry.

Inconvénients

I can only speak about the challenges of starting a successful channel loyalty program mechanics. Figuring out the details of your loyalty program usually takes more time then you would think.

Nisa Nur
Nisa Nur
Note globale
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Flexible and Easy Tool!

Publié le 04/04/2023

Avantages

They have a very flexible tool and agile team, so it is very easy to work with them. It is very easy to take action and put the solution in place with them.

Inconvénients

Maybe there could be a hypercare process that we can make some additional developments during first a few months.

Seckin
Note globale
  • Secteur d'activité : Tabac
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Best tool to become loyalty Guru!

Publié le 19/03/2018

Avantages

It has lots of features to manage and engage your customers.
Cluster based activities enables you to offer differentiated activities to your customers depending on your needs.
User friendly admin panel is one of the key benefits.
Seems like developed with lots of learnings; you have what you need to start your CRM without much effort.

Inconvénients

Surprisingly, there is nothing to complain about the software. All you need is to try and see how useful it is.

Mehmet
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

It's the most useful and functioning loyalty software I've ever used. Great features!

Publié le 07/03/2018

Continous communication, engagement & improved business relationship with our partners

Continous communication, engagement & improved business relationship with our partners

Avantages

- They provide live demos on demand
- Flexible gamification options
- Segmented content offering
- Rewards ready catalogue featuring digital gift cards
- Very appealing web portal look & feel
- Being able to incentivize Sales activities as well as brand engagement

Burak
Burak
Note globale
  • Secteur d'activité : Télécommunications
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé Autre pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Rewarding Becomes Easy

Publié le 08/01/2021

Customer service is great, helping and solving problems fast.

Customer service is great, helping and solving problems fast.

Avantages

Used by such big companies, although can be used by small companies too as it has the easiest way to rewarding employees. Furthermore, not only employees but also partners. Also being cloud based and having an app are the greatest features.

Inconvénients

Reporting and some templates should have been customizable, or this needs to be given for users in future updates.