Avis clients sur Epic

Tout est centralisé, du dossier patient aux prescriptions. Le suivi des soins est facilité, et on gagne un temps précieux.

La prise en main demande un peu d'effort, mais ça vaut le coup !

Epic is very user friendly, there is multiple ways to access applications and tabs. Epic is great for those who need to multitask! Love this system!

Management of medical records could be cleaner and better looking

I like nothing about this piece of garbage

functionality
Ease of use
Impossible to navigate

Easy set up and easy to open up patients charts. There’s a lot of personalization available. Aesthetically pleasing and can change the colors/look of it.

There’s too much clicking to do one task. Too many ways to do the same task, so teaching someone how to use it can be difficult.

EpicCare is easy to navigate and is visually appealing. The simplicity in its design makes it very user-friendly and provides efficiency.

I do not particularly like that there is no user guide to show all the features EpicCare offers. I am aware that EpicCare has numerous tools and resources that can especially be useful in my role as a Research Coordinator. It is difficult finding those tools and learning how to best use them without guidance.

This application is very user friendly, quick, and convenient

There is not a single things I do like about this application.

Easy to use for all users both for tech savy and the older generations
Like the smooth transitions and customization to each end hser

How it can be different from institution to institution so if work at multiple sites it is slight different at each place.

Super easy to use, to find what you need, to upload items to a patient's chart.

Very expensive, only good if you are a massive corporation with tons of employees/patients.

Epic is a fantastic software used for patient electronic medical records. It is easy to use and provides detailed training modules.

There are some technical challenges that can be improved.

Responsive and stable, good to access data from other institutions

UI is a little bit crowded. Getting to know the interface can take some time.

Care everywhere helps with looking at info from other institutions

The implementation of this software at our hospital was a disaster. Orders were incorrect . Some medications were 10x the dose. There were no epic super users nearby. Because orders were built incorrectly, a pharmacist could change an order of mine without my cosignature and it was an erroneous change that could have resulted in a patient death. There is no quality control with the rollout . Many of the treatment plans were incorrect so you have to place a ticket for everything. The training was poor so most people don’t know how to use it so you have to change everything . The problem list takes forever to clean up. There are alerts that go off constantly, many of which are incorrect. You can be in the middle of an order and an alert pops up. There are hundreds of canceled orders that aren’t really canceled . Same with overdue orders. I mean there is no way for a human to distinguish the important stuff from the noise . The inbasket is horrible to use because you can’t include your nurse or scheduler on the same message as your pt and because it’s flooded with messages. Your phone constantly goes off in the middle of the night with critical alerts even though a nocturnist is in the hospital and can actually address these issues. But you are the one being woken up. Unfortunately because epic has a monopoly and because hospital administrators who don’t have to use this make all the decisions, they chose this software because it maximizes billing . It is demoralizing .

The best part about Epic is that its an easy system to use and all the information is in the patients chart.

You do have to do a little digging into the charts to find out older information on the patient.

That I have access to other EMR’s through Epic. That Epic automatically capitalizes the first word of a sentence.

Minor complaint- the .HM phrases for some things pull in the date it was resulted instead of the date it was done.Major complaint- When I came back from my lunch break at 1:00 after seeing patients all morning, Epic had disabled my user account. I had received a warning that my password was going to expire in 1 day when I logged in this morning but did not get the usual pop up you get from other sites prompting you to enter your old password, etc. After 2 phone calls with no resolution, someone calls me back an hour later while I’m in the middle of an annual exam using a printed note and the guy tells me that my Epic account expired years ago. I started using Epic 3/2019 and it worked fine until lunch. Expired? Huh? I handed my cellphone to my office manager. I think she was on the phone for over an hour. The account of an active physician should NEVER be disabled on a whim or a random expiration date that one of Epic’s forms asks for.

Easy access to all the patient's information.

At times the system would stall, or sometime document could not be printed.

Easy for staff to use for better care for patients.

The implementation was a long phase to start.

This program is very easy to figure out and maneuver. It is reliable for nurse charting. Documentation is easy to find as well as submit.

There are too many options for charting. Each selection comes with many options as an answer. I think it would help if this was narrowed down to the most common answers and just leave a comment area for answers not preset.

There are so many things you can do with epic, as far as patient care, it’s excellent to sync all of the persons info to one place. It’s easy to input data, and easy to review. I consider it to be a safe software and feel confident it protects the information that’s entered.

The only con is that it can be overwhelming, especially if you’re trying to teach someone who isn’t great with computers in general. Once you know what you’re doing it flows smoothly.

Easy to use and option to personalized per requirements. Frequent upgrades are really helpful. I like the search options in multiple ways.

It would be helpful if epic inbasket message has more options such as go to Date of service or see if provider made addendums in the chart.

It's all inclusive. Epic has a module for virtually every medical and healthcare related specialty, function, and revenue-cycle driven procedure. I like that some of the best academic medical centers and healthcare systems in the US use Epic.

Epic is very very expensive to implement, and it can be overwhelming for health systems to implement all at once.

Useful due to the amount of shared info between hospitals systems and doctors,
Makes consistent treatment easier and more accurate

Too many tabs, too many drop down boxes and limitations to what can be documented, constantly freezing, going down or causing errors

Great ehr tool a hospital should have. Love features and capabilities.

Resources are not available easily. You need to be associated with a organization using it in order to get it’s materials.

Being both a builder and a user of several ehrs I do believe that this product is is very user-friendly. I am in a nurse informaticist. And the features and functionality available truly help arcare providers be able to care for and document the care they give.

I do believe there are several kinds and maybe it's just with what has happened within our organization but there is an ability to have too many variations in documentation which leads to discrepancy. Additionally from what I understand from the AC and am there is not a good way to search for these discrepancies in the system once they are built. The AC and am's that are sent to support future go lives as in our instance where we added on 14 new hospitals they did not have the level of experience to support our organization.

I LOVE Epic. In fact, everyone in my hospital loves Epic and we are actually shifting towards this system very soon. The reason is because there's less unnecessary clicking. Doctors HATE clicking. When you are in clinic with a patient, you want to write a note as quickly as you can because the focus is on the patient, not the computer. Epic minimizes that by organizing everything in a logical order (the tabs are great), and making the note itself like a "Word" document where you can free-text. Prescribing is a breeze and the tech support is excellent.

Some functions can be difficult to find and training takes two days at our hospital.