Avis clients sur TimeLog
TimeLog
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68 avis
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Favorite time and project management solution!
Publié le 05/04/2018
As a consulting company we live from the hours we spend at our customers and reliability on the...
As a consulting company we live from the hours we spend at our customers and reliability on the invoicing. Timelog makes our project registration and management efficient. We always have up to date project information and the ease of use for our consultants is an important part.
Avantages
As a fast growing consulting company we really need an easy and reliable time and project management solution. Timelog fulfills this completely in the past three years.
The resource manager helps us to give realtime insight in available resources or which people have too much pressure on their planning. For the consultants it's also an easy tool to see which new projects are on their planning in the near future.
Invoicing was one of the biggest advantages why we have chosen for Timelog. After two days of wrestling with Excel sheets at the end of the month we came across Timelog. With the Exact Online connection it takes us now 1 hour per month.
Last but not least I want to mention the great people behind Timelog! Very experienced, always helpful and they solve your problems almost always the same day. They also list very carefully to our feedback and that often results in new features!
Inconvénients
New mobile app, improved resource planner more BI reporting. But I know they are working very hard on these points!
Réponse de TimeLog
Dear Christian,
Thank you very much for your review, it means a lot to us here at TimeLog! I would also like to extend a humble thanks from our support team!
I hope you have got the chance to test our new mobile app - TimeLog Mobile. We're very excited to get your feedback on the way it works and suggestions to better suit your needs.
As you mention - improved resource planning and BI reporting is very much top of mind for us and are in the roadmap for 2019. We're looking forward getting you guys on board for this.
Thank you for using TimeLog!
Best regards,
Andreas from TimeLog
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 9.0 /10
Timelog's Efficiency for Tracking Projects
Publié le 14/07/2024
Avantages
Timelog does a great job in managing projects, employee tracking, resource allocation all in one software. It is suitable for business of all sizes, small and large enterprises.
Inconvénients
TimeLog can be improved by shifting away from manual administration of timesheets. Also, a missing timesheet can lead to delayed invoicing prone to error.
- Secteur d'activité : Produits pharmaceutiques
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 3.0 /10
Good tool for basic time tracking
Publié le 21/04/2023
We use TimeLog to track staff time by projects. We then pull the data out into Excel where we...
We use TimeLog to track staff time by projects. We then pull the data out into Excel where we process the information and generate our invoices each month. It works OK, but is a bit cumbersome. The forecasting/project planning features seem relevant and useful, but we can't make them work for our purposes. If TimeLog spent more effort in usability and context-specific help descriptions, it would vastly improve the usability of the system for us.
Avantages
The app works great for time tracking project by project. Easy to deploy to new users. Great and fast customer support. Great up-time (very rare that the app is not working).
Inconvénients
The product is very ambitious about the many features and integrations it offers, but the usability of all but the most basic features is very complex and requires substantial IT skills to make work. For our business, the required effort is too much, so we just use a fraction of the features. This makes the product more expensive for us than it should be. For instance, the system for hourly rates is a maze to navigate, and once a project is created it is impossible to shift to another rate card - even if the first chosen rate card was a mistake. Frustrating.
Réponse de TimeLog
Hi Mikkel
Thank you for taking the time to write us this review. This is great feedback!
I am differently taking it to our product team. If you don't mind write to me more about the areas in the system where you are referring to "If TimeLog spent more effort in usability and context-specific help descriptions". You can write to me at kso@timelog.com.
Best regards
Kirstine from TimeLog
- Secteur d'activité : Comptabilité
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
get paid for you time
Publié le 19/04/2023
Avantages
Timelog ensures that I bill out all spent time on customer projects - with online tracking or manual entering. Also quick possibility to track driving and expenses. I use it everyday and is in integrated routine of working.At billing time it will generate invoice drafts and seamlessly transfer them to my financial system.It's one of the most imporant softwares that I use.
Inconvénients
Timelog has quite som functionality and I use only a bit and sometimes am overwhelmed. Sometimes could be more helpful/intuitive on processes support instead of focusing on objects (i.e. if i need a new project let me start there, select/add customer, time rates, etc. and ask if it should create a new customer in the finance system, so the whole setup is done at once and ready for tracking and billing).The mobile app is still a struggle as it needs to be killed first nearly everytime it wakes up before it can load the company data.
Réponse de TimeLog
Hi Jozef
Thank you very much for taking the time to write this review and give us feedback.
That sounds like a great idea to have more support through the system. I will take the feedback with me back to our product team. If you have more feedback on where in our system we can have more supporting features, then please feel free to write to my email kso@timelog.com
Best Regards
Kirstine from TimeLog
- Secteur d'activité : Médias en ligne
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Ease of use. Good integration with Jira.
Publié le 25/04/2023
we use this for time and finance management AFAIK. Checking overtime and registering vacation time.
we use this for time and finance management AFAIK. Checking overtime and registering vacation time.
Avantages
Easy to track and manage timelogging that is outside of our jira scope. Easy to use when you have holidays and vacations to track. It also makes it possible to see accumulated overtime.
Inconvénients
I wish there was an option to see accumulated overtime without having to load the calendar for several months back.
Réponse de TimeLog
Hi Elisabeth
Thank you so much for this review, it means the world to us that you find our system easy to use.
I would love to hear more about your need for this overview, maybe it is something more of our customers would find useful. If you don't mind write to me at kso@timelog.com then we can talk more about it.
Best Regards
Kirstine from TimeLog
- Secteur d'activité : Cabinet d'avocats
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 2.0 /10
Pros and cons
Publié le 19/04/2023
Good for time tracking, although more features are desirable. The system is clearly not developed...
Good for time tracking, although more features are desirable. The system is clearly not developed for consultancy firms that need to invoice time and material, disbursements, official fees and other costs in the same invoice. I think for other companies selling goods, it is a good system that works well in many ways.
Avantages
Easy to make a single invoice, easy to track time in the time sheet, WIP overview
Inconvénients
It's very difficult to have even smaller customisations, it took nearly two years to develop a new invoice template which then still needs manual editing as some lines cannot be transferred to Economics. The specification only comes in one format and apparently it's impossible to develop a new (additional) format. You cannot change debtor on a project once a time registration has been made (would be good so you don't have to create new projects). Too many bugs appearing. After 3 years we still experience new bugs we never saw before.
Réponse de TimeLog
Hi Trine
Thank you so much for taking the time to write us this review, it means a lot to us getting feedback from our customers.
I am sorry that you have and are experiencing these issues, that is definitely not how we wish our customers should be experiencing. Our very competent Customer success manager Magnus would love to have a meeting about these issues and needs you have, that we are not meeting. He will make contact you very soon or you are more than welcome to write to him at mkj@timelog.com
Best regards
Kirstine from TimeLog
- Secteur d'activité : Automatisation industrielle
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Overall quite good
Publié le 01/05/2023
Avantages
I really like the entry level costs as they were when we entered several years ago. I have no clue if it still offer the same entry level.Support has always been fast to reply and the operator has always been able to either answer by themselves or request immediate help from back office.
Inconvénients
The entry level subsribtion has an odd limitation: currency. You can only use 1 currency at entry level. In other words, TimeLog thinks that the fact that you do business with companies that runs on a different currency or are operating from abroad, means that our company must be wealthy.
- Secteur d'activité : Génie civil
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Very useful tool to have
Publié le 29/04/2023
Saves a lot of time for managing projects. But, the invoice should be better. There are a few...
Saves a lot of time for managing projects. But, the invoice should be better. There are a few problems which needs to be solved. Apart from that, its a good product to have.
Avantages
The reporting about individuals is great.
Inconvénients
The customer support is the worst. Have to leave a message at zendesk. Then they will reply on their convenient time. As we are paying pro level price, so we demand pro level customer service. Not enough customisation option. No notification system on milestones. The gantt charts is not very well thought. It should be better in design.
Pourquoi passer à TimeLog
Because of bank integration.- Secteur d'activité : Biotechnologie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Simple and Easy to use!
Publié le 14/04/2023
Overall experience has been really nice, i would highly recently if.
Overall experience has been really nice, i would highly recently if.
Avantages
The time tracking has been designed to be user friendly.
Inconvénients
Interface is simple, but sometimes it feels too outdated.
Réponse de TimeLog
Hi Mateen
Thank you so much for this review, it means the world to us that you like our system.
We are working on updating the different areas and functions in the system so it fits modern needs better. I would love to hear what areas you find outdated and why, you can contact me through my email kso@timelog.com
Best Regards
Kirstine fra TimeLog
- Secteur d'activité : Logiciels
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Review
Publié le 24/04/2023
Not so good. Timelog is too complex.
Not so good. Timelog is too complex.
Avantages
When I started with Timelog at 2007, The system was fast and responsive. Support was outstanding
Inconvénients
Today, I can say that the system is slow ( I mean very slow). Takes several days to reach Support. If they even reply back
Réponse de TimeLog
Hi John
Thank you for taking the time to give us this feedback.
I'm sorry that you have experienced this treatment when trying to reach our support. This is definitely not the level of standard we wish to have and we have had a big focus on it in this new year. If you still have some cases there haven't been handled, please feel free to write to me at kso@timelog.com then I will take a look at them.
Best regards
Kirstine From TimeLog
- Secteur d'activité : Pétrole et énergies
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Consultancy company
Publié le 14/04/2023
Overall a good tool.
Overall a good tool.
Avantages
Easy to use when time tracking and follow up.
Inconvénients
It would be nice if you could make your one personalized reports. If some formulas could be used as well in these reports it would be even better.
Réponse de TimeLog
Hi Per
Thank you so much for your review. It means the world to us that you like our product.
I would love to pass your suggestion on to our product managers.
If you wouldn't mind writing to me about which formulas you are referring to and if there is a specific data area that you had in mind?
My email is kso@timelog.com
Best regards,
Kirstine from TimeLog
- Secteur d'activité : Informatique et sécurité réseau
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Every day use
Publié le 28/04/2023
Easy timetracking and thereby creating a valid data for invoicing customers.
Easy timetracking and thereby creating a valid data for invoicing customers.
Avantages
Ease of use, when we hire new consultants, most of them already know Timelog
Inconvénients
Hard to customize frontpage, it should be easier to have KPI's
- Secteur d'activité : Ressources humaines
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Timelog Review
Publié le 14/04/2023
Avantages
I mostly like the easy and userfriendly way of time registration. Additionally, i have been in contact with the customer support a couple of times, and they are always very helpful! This is also one of the things i like about timelog, you can always get good and qualified support.
Inconvénients
When you need to surfe around TimeLog it is not that userfriendly, if you want to see a project and how many hours a colleague have been working on that it could be improved how it is visualized and how it is coordinated through the website.
Réponse de TimeLog
Hi Camilla
Thank you so much for your review. We appreciate the great praise for our customer support.
I would love to hear more about how we visual could set it up better for you. Please feel free to write to my E-mail kso@timelog.com
Best regards,
Kirstine from TimeLog
- Secteur d'activité : Pétrole et énergies
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Easy to use
Publié le 19/04/2023
Avantages
I like that Timelog is easy for a new user to use. No need for the user to add timecodes or project numbers, that´s up to the admin. A new user is up and running in less than 5 minutes.
Inconvénients
The occations we have needed customer support it has left us a bit disappointed.
Réponse de TimeLog
Hi Per
Thank you so much for taking the time to write us this review.
I'm sorry to hear that your experience in our support has not been satisfying. I would love to look into how the cases were handled, if you could please send me the case number to my email, kso@timelog.com
Best regards
Kirstine from TimeLog
- Secteur d'activité : Fabrication électrique/électronique
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 5.0 /10
experience
Publié le 24/04/2023
Avantages
registration of time and expenses is good
Inconvénients
It can not communicate with our ERP system, that means a lot of manual work ,with a risk of failure
Réponse de TimeLog
Hej Christian
Thank you so much for taking the time to give us this review.
I would love to hear more about what our system is missing from communicating better with your ERP system, you can write to my email at kso@timelog.com.
Best regards
Kirstine from TimeLog
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 6.0 /10
TimeLog Review
Publié le 14/04/2023
pretty good
pretty good
Avantages
It has a clean, simplistic design which doesnt overwhelm one when working with it.
Inconvénients
Basic stuff like tracking time is a bit hard to find a first
Réponse de TimeLog
Hi Berkan
Thank you for taking the time to write us this review.
I would love to hear more about what made it not intuitive in terms of finding out the time-tracking part of the system.
You are welcome to write to my email kso@timelog.com
Best regards,
Kirstine from TimeLog
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Great Timetracking software
Publié le 24/04/2023
Avantages
Easy to track time and expenses in one place.
Inconvénients
Export the correct data for reporting, can be a bit of a task to set up.
Réponse de TimeLog
Hi Jeppe
Thank you so much for your review.
We are at the moment working on improving our export of reports in the system. Hopefully, it would make it easier to set up.
Best Regards
Kirstine From TimeLog
- Secteur d'activité : Logistique et chaîne d'approvisionnement
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Great.
Publié le 20/04/2023
Good , easy Userfriendly
Good , easy Userfriendly
Avantages
Userfriendly also about company public holidays already incorporated in our time log, which makes us easy to plan for leaves and all.
Inconvénients
there should be an option for instant feedback if we feel anything missing can give feedback or report instantly.there was something else in my mind and at present it's slipped out of my mind.if anything comes in the future I shall report it.kindly share if instant feedback easy option is already available on timing portal,
Réponse de TimeLog
Hi Amreen
We are very pleased to hear that you are satisfied with our system and thank you very much for taking the time to write the review.
I will definitely suggest an easier way for our customers to give small feedback in the system. If you remember anything, feel free to write to my email kso@timelog.com
Best regards
Kirstine from TimeLog
- Secteur d'activité : Conseil en gestion
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 7.0 /10
Time and project management
Publié le 25/04/2023
Works fine and I use it on daily basis
Works fine and I use it on daily basis
Avantages
Time management in projects works great.
Inconvénients
It takes too long time to set up new customers and contacts
Réponse de TimeLog
Hi Jess
Thank you so much for taking the time and write us this review. And thank you for the feedback on the user experience. I would love to hear more about what areas in the setup there could be more automatic, If you don't mind please feel free to write to my email at kso@timelog.com
Best Regards
Kirstine From TimeLog
- Secteur d'activité : Génie civil
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
Review for TimeLog
Publié le 19/04/2023
I like it so far, and all the people in my team like it aswell
I like it so far, and all the people in my team like it aswell
Avantages
It’s easy to setup and navigate through the different sites.
Inconvénients
I would like TimeLog to propose some sentences that I write often, for instance when I buy lunch
Réponse de TimeLog
Hi Christian
Thank you so much for the nice review, we are glad that you find the system easy to use.
I will take the suggestion, about an automatic comment when registration time. with me to our product team.
Best regards
Kirstine from TimeLog
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
TimeLog Review
Publié le 14/04/2023
It's decent for time registration.
It's decent for time registration.
Avantages
The option to be able to put add favourite job numbers.
Inconvénients
The lookup option could be optimized and made more intuitive.
Réponse de TimeLog
Hi Jens
Thank you so much for taking the time to give us this review.
We are looking for feedback on the different functions in the system. Especially if there are areas where it is not intuitive, so if you wouldn't mind telling me more about it.
You can write to my email kso@timelog.com
Best regards
Kirstine From TimeLog
- Secteur d'activité : Internet
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 5.0 /10
Timelog from a developer perspective
Publié le 14/04/2023
As a user its been great, as a developer it's been bad
As a user its been great, as a developer it's been bad
Avantages
It has a nice UI and easy to view projects and tasks
Inconvénients
As a developer the API has been bad to work with. Lacking tons of features.
Réponse de TimeLog
Hi Jonas
Thank you so much for your positive review, it means a lot to us.
We are still trying to improve our API and therefore I would love to hear more about what features you observed our API is lacking.
Feel free to write me your suggestions to my email kso@timelog.com, then I will pass them on to our developer team, responsible for our API.
Best Regards,
Kirstine from TimeLog
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
daily must have
Publié le 14/04/2023
Avantages
i like that i can easily make up the time if i forget to log in to the company in the morning
Inconvénients
since I only track daily time, I can't say anything negative about it
Réponse de TimeLog
Hi Steffen
Thank you so much for taking the time to give us this review.
We are happy to hear that you find the product easy to use.
Best regards,
Kirstine from TimeLog
- Secteur d'activité : Génie civil
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 7.0 /10
Timelog
Publié le 20/04/2023
Avantages
I like the features for tracking time, viewing employee reports
Inconvénients
Some times you have to fill out the same info several place when setting up a project.
Réponse de TimeLog
Hi Natalie
Thank you so much for taking your time and writing this review. It means the world to us that you like using TimeLog and I will pass on the feedback.
Best Regards
Kirstine from TimeLog
- Secteur d'activité : Internet
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 4.0 /10
Covers many needs, not intuitive though
Publié le 14/04/2023
Might provide help for the finance team but not really user friendly.
Might provide help for the finance team but not really user friendly.
Avantages
In general time tracking and budget planning is accurate and might provide lots of insights and report functions
Inconvénients
Complexity by being not intuitive at all in using the tool. Most functions are not useful for me and my fellow colleagues.
Réponse de TimeLog
Hi Christian
Thank you so much for taking the time to write us this review.
We would like to hear more about what you not finding intuitive.
We will reach out to you very soon.
Best regards,
Kirstine from TimeLog