Avis clients sur Eleo

Eleo is very intuitive and easy to use. Initial set up and onboarding went smoothly with help from their awesome support team. I initially trained our admin, and moving forward, she has been able to figure things out on her own. We use Eleo's easy to create web forms for donating, contacting us, volunteer interest, and to subscribe to our newsletter. We record donations, reconcile them with Quickbooks, generate thank you receipts, and email subscribers through an integration with Mailchimp. We also find it very easy to generate reports on donors and gifts, which we use heavily for grant applications, budget planning, and financial reports. Recently, we used Eleo's event module to plan and organize our annual fundraising gala, and it was the most successful ever!

I had to do a minor workaround in the event module to organize entree choices.

Eleo handles all of our donor/constituent database needs. We track all donations, create campaigns, and create and track our fundraising events. We are able to integrate with Constant Contact for digital marketing to our contacts.

I really like that you can see all of the Eleo components from the screen and the main Navigation bar. It is easy to see, learn, and understand all of these components.

Looking forward to additional features to be added, such as letterhead on Thank You letter templates and some report improvements. Eleo is always making improvements and encourages suggestions from users.

The contact management system is really very responsive and comprehensive. Seamless flow of information throughout the system allows for real time updates of the activity history of each contact in our database. This makes it very easy to tailor outreach and relationship-nurturing efforts to each contact.

The pricing model could be broken down into several more subscription packages that allows more features the higher you go instead of just varying the number of records that can be processed per package type. For campaigns that yield much smaller individual contributions but not necessarily higher overall totals, this can be quite unbalanced.

What attracted our organization most to Eleo is how much bang you can get for your buck. This software has a lot of the same features as larger, more expensive CRM tools, but without the years-long contractual agreements, and with way more affordable pricing for a small/mid-sized non-profit like us. So far, Eleo has really delivered. We finally have a system in place for strategically reaching out to membership and generating the reports we need to analyze our success. I can't wait to see how far we can go with Eleo.

Integrations with different website platforms is somewhat lacking. For example, embedded forms don't seem to work well with WIX. Also, I'd really like to have membership sign-up forms as an option. However, Eleo's excellent team has helped us find solutions and work-arounds so far for every shortcoming.

What I like most about Eleo is the customer service. Face it, nothing is perfect. But when I run into any issue, I know I can call and a friendly voice will be on the line in moments to help me figure it out with a great attitude. And if they can't figure it out, they get a tech on the line right away.

Also, the Home page is great for the bosses, they can get a fast, comprehensive picture of where we stand.

There have been a couple of issues here and there, but nothing that makes our organizaions grind to a halt. And I'm confident that my suggestions have been added to the list.

Eleo was the solution that I was looking for!

Prior to my arrival, my organization had been upsold and contracted into a software that was way overpriced, overly complex to use and had features that our organization would not likely every use.

I switched to Eleo within my first three months at The Literacy Council... and it was one of the absolute best decisions that I could have made. Eleo is a breeze to work with! It's value is beyond belief. It's easy to use for my staff. It comes with all of the features that I could ask for in a donor management system... and at a fraction of the cost of my previous provider... and the customer support will knock your socks off! The people at Eleo are kind, friendly and super helpful and supportive. Eleo has saved me thousands of dollars a year and has helped me raise even more than they have saved me. I couldn't endorse this company more if I tried.

The only con that I have encountered with Eleo so far... is that we didn't get started on it sooner! Especially for a small nonprofit like ours... this feature rich and affordable donor management software is the best that I've come across in over 30 years of working in the nonprofit sector.

The software has amazing usability and runs awesome reports. The ease in customizing it based on our needs makes it ones that makes it #1 in line with other competitors. We truly have no idea what we'd do without it.

We have no issues or complaints with the software.

Prompt customer support, affordable, user friendly, simple yet effective design for reporting.

I wish that in the future, they will integrate address updating.

As a very small local nonprofit, we needed donor management software that was easy for 1-2 people to administer. We needed something efficient and easy to learn at an affordable price. Eleo was the answer. The stellar customer service and training is personal and fast. Database entry is intuitive and data is easy to manage. We especially like the customizable webforms (contact, donation) that easily integrate into the databases. We seamlessly correlated our Braintree and MailChimp accounts with Eleo. Eleo is perfect for tiny organizations like ours. We have a robust management system with a price we can afford.

There is one feature I hope Eleo will be able to add someday. I would like to be able to create videoclips to send to donors through Eleo. Just the ability to upload videoclips to Eleo would be a nice feature.

The system is very easy to navigate and use. It encompasses all the types of data that we were looking to manage, including donors, gifts, grants, events, volunteers, and members. The migration process was simple and overseen by an Eleo support person at no cost. This person was very attentive and patient along the way as we prepared our data for import. The system is easy to customize to fit the needs of our agency and we have added several fields to capture exactly the data that we want. The company is also open to suggestions for features we would like to see added to the system.

So far we have found nothing that we dislike. We are still fairly new to the system.

The software is easy to use to support data capture and reporting according to our organization's specific needs. The filtering and sorting aspects of Eleo let us easily work with different segments of our population of supporters, from individual to corporate donors, to event sponsors, to grant-makers...and more. Eleo works very well at a great price for our donations/donors and fundraising operations. The relatively new grants module adds unparalleled value to the Eleo software. The support team is professional, responsive, skilled, responsive and pleasant to work with. The overall value is outstanding.

Eleo is so function- and feature-rich that it is was challenging to learn from the general trainings how to use all of it optimally for our unique needs and goals. Nonetheless, the Eleo support team was highly responsive to all of our questions and helped us quickly learn how to use Eleo to best serve our organization's needs.

integrates with our email platform and on-line giving. Also has an easy platform for making reservations for events which makes it easy to follow up with supporters.

Also the customer support is personal and thorough!!!

Web pages are very basic looking. It would be great to have more variety in their design. But overall we have no complaints.