Woop

3,0 (7)
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Planificateur de réseaux sociaux et d'analytique

Note globale

3 /5
(7)
Rapport qualité-prix
3,3/5
Fonctionnalités
2,9/5
Simplicité d'utilisation
3,3/5
Support client
3,1/5

43%
des utilisateurs recommandent cette application
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7 avis

Utilisateur vérifié
Note globale
  • Secteur d'activité : Design
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

it saves me a lot of time managing may social media platfforms and its very advanced

Publié le 05/04/2021

like i said above it has been a time saver for me and i like the way it helps me connect with my...

like i said above it has been a time saver for me and i like the way it helps me connect with my targeted crowd of customers

Avantages

Timed stories straightforwardly from my PC is truly astounding! It's an efficient software. There is a great deal of information in examining reports that are extremely helpful to co ordinate my activities, like make content that truly connect with my crowd. The reports are wonderful and simple to impart to my customers.

Inconvénients

They have no portable application for plan posts, mass post component isn't accessible yet and there's no coordination with google examination.but may be in the future it comes out but in the last 20 or maybe more days, i have been happy with the outcomes

carol
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

I win a lot of time managing my social media channels and learn a lot with advanced analytics.

Publié le 19/02/2018

Really great insights for analytics reports and a time save for manage my social media channels.

Really great insights for analytics reports and a time save for manage my social media channels.

Avantages

Schedule stories directly from my computer is really amazing! It`s a time saver.
There is a lot of data in analytics reports that are very useful to direct my actions like create content who really engage my audience. The reports are beautiful and easy to share with my clients.

Inconvénients

They have no mobile app for schedule posts, bulk post feature is not available yet and there`s no integration with google analytics.

Tiffany
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Hands off - they charge your credit card without authorization

Publié le 19/04/2022

We were lucky when we started using Woop 2019. Then the tool started with problems and there were...

We were lucky when we started using Woop 2019. Then the tool started with problems and there were days, you couldn't use the tool. No answers of emails and so on. Then at the end of 2021: they charged our credit card with 7'500 BRL without authorization.

You have no possibility to cancel the subsription. Our emails have remained unanswered until today. We had to cancel our credit card.

If you are thinking about using woop, use only the free option and never give your credit card. And don't be surprised if it just doesn't work for a few days.

Absolutely unprofessional company that makes profit with fraud.

Avantages

easy to use and relatively favorable plans

Inconvénients

- no possibility to cancel the subscription
- no contact address

Felipe
Note globale
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

Woop is amazing. Better than everything I've used til now. I recommend each functionality....

Publié le 19/02/2018

Avantages

Woop is amazing! Analytics, scheduler and full IG management, EVERYTHING I always needed. I was never happy with other apps. Hootsuit, buffer, etc, what archaic tools comparing to WOOP, now I am complete. Costumer support is really kind and helpfull.

Inconvénients

I am trying to find any but it is beeing hard in the last 12 days. Maybe I can edit this section when I find some. Probabily not.

Sergio
Sergio
Note globale
  • Secteur d'activité : Production alimentaire
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Watch out for these scammers

Publié le 28/10/2021

HORRIBLE, do not enter your card information.

HORRIBLE, do not enter your card information.

Avantages

I have to admit software is not bad, but this company is was too shady from the start. Bad customer support, no way of canceling subscription. These guys turned out to be scammers, when sending an email asking to cancel my plan, they charged our company 1,800usd without any authorization. They have not responded our emails as of yet. I DO NOT recommend this company at all.

Inconvénients

SCAMMERS, they will not cancel your account and make un authorized charges.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

Cheap but rough

Publié le 16/09/2021

I was using it because of its price. And it worked. But it wasn't comfortable.

I was using it because of its price. And it worked. But it wasn't comfortable.

Avantages

It's quite a cheap solution for those who need to manage more social media channels.

Inconvénients

Its UI is not only unpleasant, it's annoying to some extent. If you know tools like Buffer or Hootsuite, you'll find Woop awkward. Maybe something has changed recently, so maybe you should give it a try anyway.

Roy
Note globale
  • Secteur d'activité : Matériaux de construction
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Watch out for these scammers! Will debit your credit card without authorisation!

Publié le 03/11/2021

Terrible - do not use unless you want to get scammed, no product support or contact details...

Terrible - do not use unless you want to get scammed, no product support or contact details available.

Avantages

Easy to use, until you want to cancel your subscription, then they will debit your credit card without authorization and scam you.

Inconvénients

These people are crooks - warning do not use! They debited our credit card $2,692.68 on two separate occasions, tried to contact them multiple times, no way of contacting apart from leaving a message on their website, no response.
We ended up having to cancel our credit card as the only way to get our money back, still never heard anything from Woop.