Avis clients sur Parkalot
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29 avis

- Secteur d'activité : Assurance
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Parkalot was a perfect fit for us.
Publié le 13/04/2023
Was easy to set up and keeps working as designed.
Was easy to set up and keeps working as designed.
Avantages
We don't charge for parking, but needed a way to assign spaces more easily and to maximize use. Parkalot did that for us the best out of the other apps we investigated.
Inconvénients
They are really good...so not much. It would be nice to have 2 emails receive notifications instead of just one.
- Secteur d'activité : Semi-conducteurs
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
A good application which works well.
Publié le 18/11/2024
Out experience has been very positive - support has been good, although, we've not needed it much -...
Out experience has been very positive - support has been good, although, we've not needed it much - which tell you it works properly.
Avantages
Simple user app interface, with a decent back end allowing custom configuration of multiple lots.
Feedback from users has been resoundingly positive
We tested it extensively & so far we have not found any issue - stability and responsiveness are good alongside comprehensive functionality
Inconvénients
Well, there isn't anything that I dislike. since nobody really has admin staff for things like this, one potential improvement could be with incidents - if there was a field for a user reporting an incident to add a license plate number - this could be cross referenced with the license plates held & a notification issued to the offending vehicle owner & admin If the plate doesn't match anything we have, then it should be escalated to the admin only. It would also help to have a report of incidents and the offenders. I've already kicked one or two people out the system for persistent misuse.
Alternatives envisagées
EnvoyPourquoi passer à Parkalot
much better functionality for the target taskRéponse de Parkalot
Dear Steve,
Thank you for taking the time to leave us such a fantastic review!
We are proud that you highlighted our intuitive user interface, as we strive to make it as easy to use as possible. We’re also delighted to hear that you appreciate Parkalot's comprehensive functionality. Our team is dedicated to continuously developing our app’s features to better meet our clients' needs every day.
Thank you for your suggestion regarding the incident reporting feature. Our team is currently reviewing it.
All the best,
Your Parkalot Team
- Secteur d'activité : Services financiers
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Pick the right Parking software and save thousands a year and look after the planet.
Publié le 12/12/2024
Excellent experience. We had a complex ask with 3x different increasing access groups coming online...
Excellent experience. We had a complex ask with 3x different increasing access groups coming online at 3x different time periods. I honestly thought the ask was unreasonable and was expecting a "sorry can't do that". However the team made it happen. Look the solution is excellent value. The team, went way beyond what was reasonable for a customer to ask for, and has solved a problem that we were looking at having to spend $2000 a month on additional carparks. If you are looking for a parking solution, don't waste your time - do a trial and you will become a customer.
Avantages
After looking at a number of options, Parkalot ended up delivering everything we needed to deliver a full end to end solution that has allowed us to make 15 carparks now totally functionally available to over 30 staff now. Mobile App is great across both platforms, and a number of additional asks were accommodated at no extra cost.
Inconvénients
No complaints about anything. Very complete solution.
Alternatives envisagées
ParkablePourquoi passer à Parkalot
----------------------------------------Réponse de Parkalot
Dear Matt,
Thank you for your fantastic review! We’re extremely happy that Parkalot made your car park more accessible to the employees and that we helped you save on additional parking costs.
It’s wonderful to hear you had an excellent experience with your account configuration. We strive to meet our clients’ needs, no matter how complex they may be, and we take great pride in ensuring your satisfaction. Thank you for being with us, Matt!
All the best,
Your Parkalot Team
- Secteur d'activité : Eau/gaz/électricité
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
Feedback VITALITY Residenz Am Kurpark Wien
Publié le 17/01/2024
We are very satisfied with Parkalot: Easy to use (even for our older employees)
Quick and reliable...
We are very satisfied with Parkalot: Easy to use (even for our older employees)
Quick and reliable way to reserve and cancel a space.
Good overview and management for the admin accounts.
Avantages
The easy use for our employees. Good comunication with the ParkALot-Team ( [sensitive content hidden]).
Inconvénients
That it doesn't have an app yet. The booking method, that books from 0am to 12pm.
Language setting changes doesn't work all of the time.
Réponse de Parkalot
Raphael, thank you very much for the review. The booking method can be changed easily, please contact me and I will show you have to do it
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Parkalot solves Parking Mgmt for mid size team
Publié le 05/11/2024
Overall this has been a pretty seamless transition for the team from the old manual reservation...
Overall this has been a pretty seamless transition for the team from the old manual reservation desk to the app. And the team also added to the roadmap one of the features that our team said would be good in the incident reporting space to allow adding pictures to the incident.
Avantages
Though our need and requirement was small to medium; the minimum features that Parkalot offers was generally hidden behind additional fees for a few of the other apps that we tested. Moving to the app has basically decentralised the entire process that otherwise required the facility manager actively working on assigning and allocating reservation spots for team members. And based on the feedback from the users, they love using the app and the waitlist feature.
Inconvénients
So far no one from the team has reported any issues with the app or it's usage or features.
Pourquoi choisir Parkalot
The features that we needed were locked and needed a premium subscription while Parkalot had that and a lot more flexible user allocation processLogiciel antérieur
ParkablePourquoi passer à Parkalot
The teams app needed a lot more permissions and access to the Organisation information than what we were willing to provide, while the Outlook calendar needed our facility manager to be actively involved in adding and removing team members for certain days or holiday bookingRéponse de Parkalot
Dear Sameer,
Thank you so much for your extensive feedback and fantastic review! We are happy to hear that your reservation processes are now smoother thanks to Parkalot. It brings us joy to learn that the users in your company love the app and the waitlist feature, which we are very proud of.
We also appreciate you pointing out that our app doesn't gatekeep "advanced" features from smaller organisations. We modelled our subscription plans this way because we believe that the needs of smaller companies are just as significant as those of larger businesses. We're glad to hear Parkalot met your mid-sized team's parking management needs.
Wishing you all the best,
Your Parkalot Team
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Parkalot is a great Parking Management Solution for any type of company
Publié le 14/11/2024
Great experience, the representatives are amazing and very helpful. We have made significant...
Great experience, the representatives are amazing and very helpful. We have made significant improvements to the system through their support and are able to meet our needs in a more practical manner.
Avantages
Parkalot is such an easy and convenient website, it allows our organisation to manage parking spaces in the most efficient way!
Inconvénients
We would like to be able to fine tune our requirements without having to contact support.
Réponse de Parkalot
Dear Ariele,
thank you for submiting such a great review! We're happy to hear it made your parking lot more efficient.
In terms of customer support, we're always happy to help and we're grateful for appreciating our work. It really is our pleasure to make Parkalot serve you as well as possible.
Best regards,
Your Parkalot Team
- Secteur d'activité : Biens de consommation
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Good app, worth using
Publié le 25/10/2024
Easy and quick to use. Accurate with amountvof spaces
Easy and quick to use. Accurate with amountvof spaces
Avantages
Easy to use. No issues with booking. Spot on.
Inconvénients
Its a good app, but have to wait to book whole week
Réponse de Parkalot
Dear Chris, thank you for sharing your experience! We’re glad to hear you like Parkalot and that you find it useful.
When it comes to waiting for some time to book, it’s a setting that’s been configured by your company account admin, probably for certain reasons. Please email us at admin@parkalot.io and we’ll consult it with your account admin.
Best regards,
Your Parkalot Team
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Review from Sceon
Publié le 23/10/2024
Avantages
autojoin waitlist, auto assign, spot owner rotation
Inconvénients
mobile app reloading does not work, you need to force close app and open again to see the spots updates. When you swipe down for reload content as usually have other apps, you don't have it. Also you can not bulk remove from waitlist, for example you have vacation and want to remove from waitlist during those days, you can do that day by day and not bulk.
Réponse de Parkalot
Dear Tigran, thank you for taking the time to share your experience with our app. We’re sorry to hear you encountered some unexpected difficulties and we are taking note of your feedback. Since the „join waitlist in bulk” feature was created and customised for you among other functionalities, we’ll be happy to discuss possible solutions. Please book a quick meeting with us and we’ll be happy to find a satisfying resolution: https://calendly.com/parkalot/onboarding.
- Secteur d'activité : Internet
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Best app for parking
Publié le 31/10/2024
It is the best app for parking that I've ever seen.
It is the best app for parking that I've ever seen.
Avantages
It ensures a fair way to provide everyone with a parking spot.
Inconvénients
It lacks synchronization with other platforms, such as Slack or BambooHR, to track who is out and make spots available for others.
Réponse de Parkalot
Dear Vanik,
thank you for your wonderful review! We're happy you rated our app so highly and we're proud to hear Parkalot is the best parking app in your experience. Thank you for the integrations suggestions, we truly appreciate your input. We'll keep on working to bring our user the best experience possible.
Wishing you all the best,
Your Parkalot Team
- Secteur d'activité : Assurance
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Highly Recommend
Publié le 23/07/2024
Avantages
It was so easy to set up and it has a simple system so it is easy to use for people who aren't great in tech.
Inconvénients
Yet to find anything i dislike about Parkalot
- Secteur d'activité : Télécommunications
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Feedback PArkalot
Publié le 18/06/2024
User friendly =easy and working as expected.
User friendly =easy and working as expected.
Avantages
After using the app for few months, its really easy to use, basic functionalities are covering most of the mandatory needs. USer friendly.
Inconvénients
MAnaging my parking place. Not able to pre-select days + actions in one shot.
- Secteur d'activité : Banque
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Fast perfekt
Publié le 07/01/2025
Relativ intuitive Adminoberfläche, besonders intuitive Benutzeroberfläche.
Relativ intuitive Adminoberfläche, besonders intuitive Benutzeroberfläche.
Avantages
Sehr einfache Möglichkeit per Smartphone oder Webseite Parkplätze zu buchen oder zu stornieren. Unsere Mitarbeiter sind sehr zufrieden.
Inconvénients
Die Adminoberfläche ist noch etwas hakelig, teilweise schwer zu verstehen. Für manche Optionen muss der Support in Anspruch genommen werden, z.B. max. Uhrzeit für Buchungen
Réponse de Parkalot
Dear Ronny,
Thank you for your detailed and kind feedback! We're delighted that your employees find the user interface intuitive and that the parking space management works smoothly via mobile and web. We appreciate your feedback about the simplicity of reserving and releasing parking spaces - this is exactly what we designed the system for.
Regarding the reservation time slots, you are right that our support team’s involvement is required for these changes, as modifying time slots requires converting existing reservations. We would love to make this accessible from the admin interface, and will do once we make sure that the changes are quick and easy to revert/undo.
Best regards,
Your Parkalot Team
- Secteur d'activité : Banque
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Raiffeisen
Publié le 17/01/2024
Avantages
- Very easy to use
- Very easy to manage
- Fully customizable
- Good price
Inconvénients
We like everything about it!!!!!!!!!!!!!
Réponse de Parkalot
Stefano, thank you very much for your review
- Secteur d'activité : Comptabilité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Parkalot review
Publié le 22/04/2024
Avantages
The schedule screen gives me a nice an quick overview who is not at the office when and which parking spots are open
Inconvénients
My colleagues/other users can only see which spaces are available and not who booked the spots. They want to see if who booked which spots. Is there a way for normal users to view the schedule screen?
- Secteur d'activité : Génie civil
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
A User-Friendly Parking Management Solution with Room for Improvement
Publié le 25/04/2023
My overall experience with Parkalot has been quite satisfactory. The platform stands out for its...
My overall experience with Parkalot has been quite satisfactory. The platform stands out for its user-friendly interface and efficient functionality. While it lacks a dedicated app for end users, the web page performs admirably, providing a seamless experience for managing parking-related tasks.One area for improvement would be the platform's performance when internet connectivity is limited, as it tends to lag under such conditions. Additionally, there have been instances where users are unable to close notifications promptly, which can be a minor inconvenience.In summary, Parkalot offers a reliable and intuitive solution for parking management, despite a few areas that could benefit from further refinement.
Avantages
What I appreciate the most about Parkalot is the remarkable user-friendliness of the system.
Inconvénients
Although Parkalot lacks a dedicated app for end users, its web page functions quite effectively. However, it does experience lagging issues without internet connectivity and temporarily prevents users from closing notifications
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Takes the stress out of manual management
Publié le 31/05/2023
Great customer service, easy to get in touch with an actual person, not a robot or automated service
Great customer service, easy to get in touch with an actual person, not a robot or automated service
Avantages
I don't need to remind people to let me know their following weeks parking & manually enter the info into a spreadsheet. I also love that people can release their parking spaces when they realise they won't be using them.It's so easy to allocate a new team member a space or to add someone to the use of pool/shared spaces
Inconvénients
I have to work hard to justify the expense to management but encouraging people to use it helps show the value and also know in the near future we will get busier so will rely on the app more & more
- Secteur d'activité : Recherche
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Using Parkalot to manage our Car Park
Publié le 08/03/2023
Very good, it is a off the shelf product which is easy to use and serves a good purpose.
Very good, it is a off the shelf product which is easy to use and serves a good purpose.
Avantages
It is very easy to use and also to manage from an administrator point of view. It is flexible enough to enable our employees to book, cancel and manage their own car park booking. That Parkalot have been able to work with us to adapt the system to meet our needs.
Inconvénients
It would be good to have a bit more flexibility - so booking hours instead of whole days, having a email reminder regarding booking.
- Secteur d'activité : Design
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Gameloft
Publié le 29/03/2023
It's been very easy and convenient.
It's been very easy and convenient.
Avantages
This task was previously manually managed, using Parkalot means that we have completely automated our parking system which has been brilliant at saving time and efforts.
Inconvénients
It's not a super easy download, so getting a team of 70 to follow the lengthier download process was a bit strenuous. Once downloaded onto our phones, it works super well.
- Secteur d'activité : Biens de consommation
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Love Parkalot for ease of use.
Publié le 14/02/2023
Overall very happy with this software. Easy to use. Reasonably priced. Some good features such as...
Overall very happy with this software. Easy to use. Reasonably priced. Some good features such as banner announcements.
Avantages
Ease of managing limited parking spaces . It optimises usage. Visibility of available parking spaces on any given day. We have 2 different work locations and able to park spots at both depending on where the staff need to be. Allows to make reservations for guests.
Inconvénients
Reservations feature could be easier to book but you need to do so through another link. I wish as an administrator I could book multiple spots under my name.
- Secteur d'activité : Import/Export
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
tx parkalot
Publié le 16/01/2023
Avantages
Accessibility, easy to use as an end user.
Inconvénients
Transparency as an administrator. It would be nice if we could whitelist domains on our own. Mobile App would also be a plus.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Parkalot - user review
Publié le 15/11/2022
Excellent
Excellent
Avantages
Simplicity - easy to useCustomer Service for activation of features and training information was very responsive - coming back to email enquiries within minutes on two occasions.
Inconvénients
I would have liked access to a "short video" library for some of the main features. Groups .... Reporting ... as I am probably not using it to its full potential.
- Secteur d'activité : Génie civil
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Simple and easy way to make parking spots used more efficiently
Publié le 09/01/2023
We are happy with the software. Parkalot makes use of parking spots more efficiently with only...
We are happy with the software. Parkalot makes use of parking spots more efficiently with only little extra effort. For us it's a good value for the cost.
Avantages
- Easy parking spot booking- Simple mobile and browser app--> efficient use of available parking spots
Inconvénients
We don't feel that any feature would be missing from the app, so no complaints.
- Secteur d'activité : Relations gouvernementales
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
ParkALot
Publié le 07/11/2022
this has been a life changing app... a little time to set up and to learn how to use, however it...
this has been a life changing app... a little time to set up and to learn how to use, however it has saved us many hours of allocating car spaces. I recommend this app to anyone who spends too much time trying to allocate car spaces to staff... game changer
Avantages
ParkALot is an online app for making shared parking easier takes alot of hard work out of it.
Inconvénients
sometimes it can be a little tricky finding where you need to be
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
amending payment method
Publié le 11/10/2022
Avantages
[SENSITIVE CONTENT] was very helpful. He gave me access to the website so I could update the CC info as the old one had expired
Inconvénients
N/A. [SENSITIVE CONTENT] helped me login so I could update the CC info
- Secteur d'activité : Jeux d’argent et casinos
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
great site
Publié le 24/11/2022
reliable and great customer service team
reliable and great customer service team
Avantages
its easy to use. quick and reliable
Inconvénients
it can be hard to know how to use at first but once you know it is simple