--- description: roommaster : qu'en pensent les utilisateurs ? Lisez les avis sur roommaster, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: roommaster - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion hôtelière](/directory/81/hospitality-property-management/software) > [roommaster](/software/112119/roommaster) # roommaster Canonical: https://www.getapp.fr/software/112119/roommaster Page : 1/6\ Suivant: [Page suivante](https://www.getapp.fr/software/112119/roommaster?page=2) > roomMaster est un logiciel tout-en-un de gestion des biens hôteliers pour les établissements de toutes tailles, avec la gestion de la réception, la gestion des réservations et les profils des clients. > > Conclusion : 129 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.3/5** | 129 Avis | | Simplicité d’utilisation | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.2/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.2/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.1/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Aspire Software Company - **Pays**: Edmonton AB, Canada - **Entreprise fondée en**: 1995 ## Contexte commercial - **Prix à partir de**: 150,00 $US - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (ordinateur), Windows (sur site), Linux (sur site) - **Langues**: anglais - **Pays disponibles**: Anguilla, Antigua-et-Barbuda, Aruba, Australie, Bahamas, Barbade, Belize, Bermudes, Canada, Costa Rica, Cuba, Dominique, Grenade, Guadeloupe, Guatemala, Haïti, Honduras, Jamaïque, Martinique, Mexique et 18 de plus ## Fonctionnalités - API - Accès mobile - Alertes/Notifications - Analytique des canaux - Automatisation du marketing - Base de données de clients - Booking Management - CRM - Calendrier des événements - Carte de fidélité - Champs personnalisables - Comptabilité - Comptabilité intégrée - Contrôles/Permissions d'accès - Distribution multicanal - Emplacements multiples - Entrée et sortie des invités - Facturation - Fonction de glisser-déposer - Gestion de l'expérience invité ## Intégrations (8 au total) - Amadeus - Hotelitix - QuickBooks Online Advanced - STAAH Channel Manager - Sage 50 - Seekda - Triptease - Windcave ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de gestion hôtelière](https://www.getapp.fr/directory/81/hospitality-property-management/software) ## Catégories connexes - [Logiciels de gestion hôtelière](https://www.getapp.fr/directory/81/hospitality-property-management/software) - [Logiciels de réservation](https://www.getapp.fr/directory/83/reservation-online-booking/software) - [Logiciels pour hôtels](https://www.getapp.fr/directory/592/hotel-management/software) - [Logiciels de gestion des canaux pour hôtels](https://www.getapp.fr/directory/1663/hotel-channel-management/software) - [Logiciels de channel management](https://www.getapp.fr/directory/738/channel-management/software) ## Logiciels similaires 1. [Hotelogix](https://www.getapp.fr/software/90944/hotelogix) — 4.4/5 (251 reviews) 2. [Cloudbeds](https://www.getapp.fr/software/107317/cloudbeds) — 4.3/5 (337 reviews) 3. [ResNexus](https://www.getapp.fr/software/122499/reservation-nexus) — 4.8/5 (428 reviews) 4. [eZee Absolute](https://www.getapp.fr/software/110741/ezee-absolute) — 4.6/5 (405 reviews) 5. [Sirvoy](https://www.getapp.fr/software/110345/sirvoy-booking-system) — 4.7/5 (301 reviews) ## Avis ### "The MOST COMPLET, feaure rich, yet so user-friendly PMS" — 5.0/5 > **Marlon** | *12 novembre 2019* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: RoomMaster is The MOST COMPLETE yet so user-friendly PMS. Whether you are running a small, med or large Resort/Hotel; from room setup, creating rate codes \& rates to entering a reservation and processing payments with Shift4 payment system. This is definitely one of the best PMS in the market. This system has it's on booking engine which pulls room rate information from the PMS it self, which saves work, unlike other booking engines, whereby you have to enter information all over\! The booking process is so easy, payments are processed and immediately integrated into the PMS. Not to mention AddOns are automatically entered into the PMS as well, for the date the client chooses; this is all amazing. Reports are easy to create and are very informative. I am so amazed by the pace booking analysis report, which provides me with the right information; booking trends, especially now that I am using Yield Management to maximize room revenue\! This is an awesome feature which many PMS lack. I have also assisted another property in my area, San Ignacio Belize, in making the most of this feature rich PMS. > > **Inconvénients**: I am very pleased with RoomMaster and all its features. The software is also updated with many great features each year. No complaints\! > > RoomMaster is a feature rich easy to use PMS. It has its own booking engine, iQ-WebBook, which is very easy to use and helps increase direct bookings. AddOns are automatically entered in the client's reservation, which is wonderful\! The booking engine can also be setup to automatically charge credit card deposits through Shift4 payment processor; which are also entered into the reservation\! This system also has a pace booking report which provides booking trends to plan your pricing strategy\! Overall I am so pleased and amazed by RoomMaster and its features\! Would to change it for another\!\! ----- ### "A strong right arm" — 5.0/5 > **Linda** | *28 juillet 2022* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: I like the ease of use and even after 4 years, learning new features and ways to use the software. > > **Inconvénients**: Learning how the housekeeping function works has been difficult. We have still not mastered that part. > > For our every day reservations Room Master is an essential. We know there is so much more that this software is capable of doing. It is very comprehensive and an effective tool for our business. ----- ### "Innquest was sold - Support went down hill" — 2.0/5 > **peter** | *29 août 2017* | Hôtellerie | Taux de recommandation : 1.0/10 > > **Avantages**: Many many functions. To many to list. Many interfaces. a ton of options and various way to get the data you need to analyze. > > **Inconvénients**: They were sold to some Canadian firm sometime back and slowly but surely support has gone down hill. We are having to reset our CC Interface every single day and all they did was throw their hands up in the air after they had our IT guy running around for weeks trying this and that. Then finally they simply pointed the finger at SHIFT4 (as they are the CC Interface for them) and said we have tried everything(umm know my IT guy tried everything you simply kept emailing). My IT guy actually came up with a simply patch to keep restarting the service every night that runs on the server, this seems to work on a very limited basis. > > I spent a long time and alot of effort trying to work them. But having them throw their hands up in the air as if to say OH WELL was my final straw. I had a feeling in my gut that after they were sold things would start going down hill. ----- ### "Roommaster is great for Hotels of all sizes\!" — 5.0/5 > **Heather** | *9 août 2022* | Hôtellerie | Taux de recommandation : 9.0/10 > > **Avantages**: I like that is effortless. You can customize just about everything. We have all Maintenance,Housekeeping, Front Desk use roommaster. We have 240 rooms and make many changes to reports, the functionality of guest profiles and history is awesome\! We love the fact we can train new hires in a day or two and they are ready to roll. > > **Inconvénients**: The only issue I have is with the group block functionality, we have use this software since 97 so we have always had this issue with multiple room types and or dates for groups, it can be a bit challenging as we pre book room numbers and actually block rooms, where other properties may not. It's just not as user friendly for us. ----- ### "Expensive customer support and hardware costs. We then had to pay to get our database." — 4.0/5 > **William** | *4 mars 2020* | Hôtellerie | Taux de recommandation : 3.0/10 > > **Avantages**: The software is easy to pick up and figure out without too much training. The software and system we had was server/property-based and owned. That was important because internet access was spotty until we had a dedicated fiber line installed. > > **Inconvénients**: The software we owned outright was being discontinued for support using the Roommaster online booking engine widget we used on our own website. To upgrade we needed a new server and more new hardware then our budget would allow. We were trying to get away from Windows computers because of the the security maintenance needed for PC systems. (We had a virus from an email a few years back and lost data.) We ultimately went with a cloud-based system that could run with inexpensive Chromebooks (easy security maintenance). Roommaster wanted us to pay to get your own database information out of their system when we wanted to leave their software. > > We tried to upgrade the software to their newer cloud-based software. We specifically had to change software because their website booking module we used on our own website (we owned the software) was no longer being supported/continued. We had to either upgrade to their web-based system or upgrade the software entirely to their new in house (server) platform with a lot of new hardware needed. We did not want to pay a large upfront amount of money and then not be happy with the system. We would then be stuck with the extra hardware and software and we were increasingly not happy with the customer service. They had a yearly contract for the customer service with a specific amount of calls for a set price. If you needed them more then you had to pay per instance called. The cost was not far off from paying for a web-based system with unlimited service calls (WebRezPro) that we found and ultimately went ahead implementing. ----- Page : 1/6\ Suivant: [Page suivante](https://www.getapp.fr/software/112119/roommaster?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/112119/roommaster) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Données structurées