Avis clients sur OnceHub

As long as you are just booking a regular appointment, and nothing goes wrong, it works great.

If you have any problems, or need help in any manner, good luck getting someone on the phone. All they want to do is email and refer you to hours upon hours of videos to watch. So a problem will take you days to get it resolved when it could have been resolved with a 3 minute phone call. I'd gladly pay three times what I'm paying today to have a customer service phone number that went to a department that could help me when I have an issue as opposed to their email system of referring me to videos.

I had used ScheduleOnce integrated with Outlook calendar for scheduling appointments and checking availability for about a year without problem. The website is simple to use and configure for users. Once setup, you have a custom URL that you can share with clients and potential clients alike. As long as you set your availability and fill your calendar with personal and business events as well, you can be sure SO will only display truly available times to your clients and prevent scheduling errors.

After a year or so, SO began to allow clients to schedule calls at times my calendar had been marked busy. In addition to this, some scheduled calls would not appear on my Outlook calendar. After searching support and contacting support, it was suggested I uninstall and reinstall the desktop client application. This fixed it immediately but the issue returned again in the future. Support was fast to respond and suggested another technical fix which allowed it to refresh its connection. It was later explored by the support team and an update was issued which has since resolved the problem. It was a frustrating time during this period but SO's support was professional and helped resolve it in a reasonable amount of time.

Scheduleonce is really a wolf in sheeps clothing-- while it appears to be a simple scheduling system, it really houses a comprehensive work flow system. Scheduling is integrated directly with google apps or office 365, calendars, so it's always up to date. Rule based scheduling allows to maximize user flexibility in booking, but prevents overscheduling. I have mine set up to limit new appointments to three per day.

Feedback to users is first rate with a systemized set of follow up reminders, directions, and a follow up once the meeting is concluded.

Setup is not intuitive and requires a bit of hand holding. The view is worth the climb though-- the system saves way more time then you'd expect once you've perfected your workflow.

You can do almost everything with this product. And the customer support are really great, fast and good answears.

At some moments the sync for exchange havent been working, but this is not an usual problem. But got fast support to fix the issue.

Schedule once is a great option for anyone needing to book out times for calls on their calender. It connects with gmail calendar, allows customization of messanges as well as the booking page. Once you get a hang of the features it is very simple to set up

There is a slight learning curve but once you get familiar with the controls and options it is a breeze to set up.

Scheduleone has a broad integration capability and we integrated this tool with Office365 and Salesforce in my organization ; helping us schedule virtual appointments with prospective clients and customers easily.
Scheduleone automatically detects differences in time zone , adjusts daylight savings , and removes the need to calculate time zone differences , thereby allowing us interact in our local time.

The more staffs we have had using scheduleone ,the more expensive it gets. However the quality of the service is top draw.

It was easy to setup and has lots of features. I compared quite a bit and this was the best online scheduling tool

The user interface seems a bit outdated but that's just a preference thing.

It’s easy to schedule appointments and choose times based on everyone’s availability. Simple UI

Didn’t get an email confirmation when choosing an appointment. Would have like it to at least give me an option to download a calendar event file to add to my calendar.

The ability to be able to schedule group calendars where the members of the group is from different companies. This is the best service I have come across that allows me to work with different consultants on different customer projects and to schedule time based on their personal calendar availability within group meetings.

The user set up especially for group calendar scheduling was very cumbersome and hard to do. It was not intuitive to see how to ensure only available times in all group member calendars was set up. Only after spending significant time with online customer support was I able to set this up. The other issue is that when a meeting get's rescheduled, it cancels the booking and it is confusing for attendees.

The best thing about this software is the ability to generate custom scheduling links. There is no need to go back and forth in an email string to try to coordinate a common day/time. We use this currently to schedule sales demos and remote software training sessions. Simply send your scheduling link to a customer or prospect and they can pick a time that you have available that also works for them. It sends the appropriate calendar invites and reminders as well. We have also used the pooled availability feature to round-robin appointments between multiple coworkers who perform the same tasks.

The only thing I found a confusing was the initial setup. Setting up an individual link was simple enough and they give you a lot of customization options, but it got tricky when setting up master links that involve more than one person's calendar availability. The good thing is that once you have them set up, you're good to go moving forward, but the initial setup did take some time to figure out.

Integrates well with both outlook and MS Teams, easily allows me to set reoccurring availability, and allows for multiple booking pages tailored to audience

occasionally with updates calendars get disconnected

I like the ability to have several calendars lined up, the integrations and the ease of use

I would like the ability to manually schedule outside of the availability without having to make a separate user/email/google calendar

I love that it syncs to my google calendar and blocks off my busy times.

somewhat confusing to configure properly BUT Client support has been STELLER in my experience. They were efficient at helping me resolve a few issues and interface training all via a screen share session.

It does schedule and give many options for functionality

Limited 3rd party integration. Not user friendly. Still looks like back end coding software. Awful customer service.

ScheduleOnce has been my go-to scheduling software for years. It saves me a lot of time and money. I love how it integrates with Zoom and automatically sets up the links for me.

The only thing I don't like ScheduleOnce is that the user interface isn't very intuitive. Once you figure it out, it's not so bad but I think it could definitely be sleeker and more user-friendly.

I have used this tool for many years. It is very easy to use and my clients love it.

I do not have specific suggestions at this point.

Affordable and easy to use. Its integration with Google is really helpful as that's what I (and all my clients) are using. Great tool if you're trying to manage scheduling among multiple time zones as well because it automatically adjusts for that.

While it's perfect for a small agency or freelancer, I'd say this isn't very suitable for larger companies.

Everything great compared to others, considering I am on free tier!

Lack of some tiny features, surely they will introduce it shortly!

I love this service & has streamlined our orginization tremenously! We have pockets of insane business & Schedule once allows our clients to select a time that works best for them, while also allowing us to set the terms of our availabilty.

There have been a couple minor software snafu's, but even then it was a very quick fix & customer support has been very responsive