FIELDMOTION

4,7 (38)
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Solution de gestion des interventions sur site

Note globale

4,7 /5
(38)
Rapport qualité-prix
4,7/5
Fonctionnalités
4,6/5
Simplicité d'utilisation
4,7/5
Support client
4,8/5

97%
des utilisateurs recommandent cette application
Classer par

38 avis

Peter
Peter
Note globale
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

Excellent piece of software which the Fieldmotion team where able to tweek to meet our exact...

Publié le 07/12/2017

Avantages

The speed at which it updates from our guys out of the field to our admin staff back in the office. Fieldmotion listened to everything we said and produced forms which were exactly what we needed.

Sarah
Note globale
  • Secteur d'activité : Génie mécanique ou industriel
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Compressed Air Servic

Publié le 07/06/2023

Very helpful team, listen to what is required and act quickly and efficiently

Very helpful team, listen to what is required and act quickly and efficiently

Avantages

Easy to use and set up, excellent support from the team

Inconvénients

The only downside which really isn't a big issue is training.

Alternatives envisagées 

BigChange et Google Calendar

Pourquoi choisir FIELDMOTION 

We were unable to use the database remotely, fieldmotion makes it so much easier for the engineers to complete the work on line

Pourquoi passer à FIELDMOTION

Fieldmotion seemed the best option for our size of company
Lee
Note globale
  • Secteur d'activité : Appareils médicaux
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé Autre pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Do not connect with Xero

Publié le 13/05/2021

This software is a beta product at best and these people are getting you to pay for their product...

This software is a beta product at best and these people are getting you to pay for their product development by getting you tied in to a 2 year contract that after 6 month of trying to make work we had to give up on.

Avantages

This on the face of it looked like a reasonable product but it is so clunky and difficult to use there were some features that were ok but not a lot. we bought it for the integration with Xero but you can't see how that works until you purchase the software.

Inconvénients

The integration with Xero is terrible it creates a new customer for each of there sites. this means that when a customer wants a statement you can't send one you have to send them for each site which is very time consuming. If an inventory item isn't available it just doesn't sent the invoice to Xero with not message to say so. finding worksheets or invoices or anything relating to a customer is really difficult.

Alternatives envisagées 

Commusoft

Pourquoi choisir FIELDMOTION 

We wanted more features but really wish we hadn't,

Pourquoi passer à FIELDMOTION

Price and a perceived helpfulness from their support team that dried up quite quickly.

Réponse de FIELDMOTION

Hey Lee,
I am so sorry to hear you are experiencing this issue. However, we have since rewritten the integration completely, specifically addressed the "sites" issue you describe. We have worked hard to clarify integration issues. Please do contact us to rectify this issue.

David
Note globale
  • Secteur d'activité : Énergies renouvelables et environnement
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Great Software to use

Publié le 01/05/2024

Avantages

The support is excellent whenever a query or problem arises.

Inconvénients

There nothing about the software worth complaining about, it fulfils all our needs.

David
Note globale
  • Secteur d'activité : Sécurité et enquêtes
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

Fieldmotion Review

Publié le 07/06/2023

Avantages

Having jobs scheduled to engineers directly to app on their phone is invaluable.It was integrated into our systems was straight forward.Adding pictures to job sheets is a plus.

Inconvénients

Adding videos would be very useful proving failures of systems/ working after repair or install.Push notifications of jobs being sent to engineers would be useful.

Beth
Note globale
  • Secteur d'activité : Services environnementaux
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Excellent

Publié le 30/06/2023

Avantages

The Ease of the product allows our team to work well together, all the information we require is in one place.

Inconvénients

The features that Fieldmotion have, we are not fully aware of the full features available.

Joshua
Note globale
  • Secteur d'activité : Logistique et chaîne d'approvisionnement
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Thank You for Modifying the Fieldmotion System

Publié le 15/05/2023

The best benefit for us as a company is the adaptability/modifying the Fieldmotion system and...

The best benefit for us as a company is the adaptability/modifying the Fieldmotion system and logging the history and data efficiently and accurately.

Avantages

its operational efficiency and accuracy. Also being able to modify the Fieldmotion system to keep track of all Cryotanks gas transfers.

Inconvénients

Any con we have encountered Aodhan has been able to go above and beyond to ensure that we have the best possible solution.

Andrew
Note globale
  • Secteur d'activité : Machines
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

We will never look back

Publié le 08/03/2023

Fieldmotion has revolutionized they way we plan our daily activities while also allowing us to ...

Fieldmotion has revolutionized they way we plan our daily activities while also allowing us to plan months into the future

Avantages

The biggest impact and pro for our business is being able to access to all our customer data, history and future planning digitally. Having implemented similar systems in other companies I was concerned about getting started and the work load in getting all our data on the system, my concern were quickly address by the team and set up and implamentation could not have been easier

Inconvénients

The only thing I feel is missing for the way we use the system would be for the administrator to have remote access when away from there desktop. Maybe an app similar to the one used for completing report's, I know it would be difficult to have all the features but if a simplified version that would allow you to raise a quote or schedule an appointment when in the field would work

Martyn
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Lift Sales and Servicing Business.

Publié le 16/03/2023

Can't fault the approachability and helpfulness of the staff. The training has been great and has...

Can't fault the approachability and helpfulness of the staff. The training has been great and has enabled us to really exploite the customisation available within the tool. They have also trained me as the administrator to really drive the business in the future.

Avantages

Implementing this product has been a real catalyst for process improvement. The impact was immediate and the improvement in data quality marked. We have really thought hard and improved and brought structure to this part of our business.

Inconvénients

There haven't been any issues and the forward development planned fit our business.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Excellent customer service, and great training provided.

Publié le 06/09/2019

Avantages

Fieldmotion's software is quite user friendly, and anything you don't understand can be clarified quite easily as they provide a great customer service.

Inconvénients

I can't really think of any major cons at this time. So far I have had no major issues worth commenting on.

ryan
Note globale
  • Secteur d'activité : Urbanisme et architecture
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Review

Publié le 07/03/2023

The customer service is outstanding, always very responsive when needed. Layout on the mobiles is...

The customer service is outstanding, always very responsive when needed. Layout on the mobiles is simple and easy to use for our engineers when on site.

Avantages

data coming through from our engineers is in real time. Work sheets can send automatically to our customers, this is great feature.

Inconvénients

we don't use the software for invoicing as its not compatible with sage 50 accounts. In theory if it was i would use it for this as well.

Kevin
Note globale
  • Secteur d'activité : Équipement et fournitures de bureau
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Couldn't live without it

Publié le 27/02/2023

I have used Fieldmotion from the very start and it has been an extremely positive experience

I have used Fieldmotion from the very start and it has been an extremely positive experience

Avantages

The ability to go completely paperless and ability to work offline if necessary

Inconvénients

I would like to be able to schedule tasks as well as appointments

Graham
Note globale
  • Secteur d'activité : Sécurité et enquêtes
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

King Comms

Publié le 12/09/2022

Fieldmotion allows us to easily add or change our multiple forms for different styles of jobs and...

Fieldmotion allows us to easily add or change our multiple forms for different styles of jobs and has allowed us to be fully immersed in one system as much as possible.

Avantages

The ability to remove some features that we didn't want (ie make the app less cluttered) and how much the forms could be customised where the main selling points for us,

Inconvénients

There are numerous things we think of as and when using the software but they are all minor. Our main wish would be for the quoting side of the system to allow us to handle larger project style quotes but that is moving more towards a CRM system.

Willie
Note globale
  • Secteur d'activité : Génie mécanique ou industriel
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

An excellent job management software

Publié le 05/08/2022

Positive , i would recommend the software and the people of Fieldmotion. Being able to extract so...

Positive , i would recommend the software and the people of Fieldmotion. Being able to extract so much data from the software out into the likes of PowerBI is amazing. And equally the support from Fieldmotion on PowerBI reporting has been excellent. I'm happy to be using Fieldmotion

Avantages

The software is excellent, its actually extremely powerful and after 1 year of using it i am still discovering new features and different ways of doing things. The support team are top class and prompt.

Inconvénients

The current app at the time of writing (which is getting over hauled in late 2022) is ok but limited. The only other thing is the calender/timeline view, its ok but its not liked here because we were used to more functionality in a previous software. Its ok but not amazing

Réponse de FIELDMOTION

Thank You Willie for your valued 4-star review.
Best Regards
Ciara.

Tom
Note globale
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Excellent people

Publié le 19/08/2022

Excellent especially with [SENSITIVE CONTENT]. Fantastic service with all the support we need to...

Excellent especially with [SENSITIVE CONTENT]. Fantastic service with all the support we need to grow and develop.

Avantages

The software works as an off the shelf product with enhancements and work arounds giving a bespoke feel. A good balance

Inconvénients

Some limitations because it is an off the shelf product. This however is fair considering the price. Usually there are work arounds or close solutions to achieve what we need.

Stephen
Note globale
  • Secteur d'activité : Fabrication électrique/électronique
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great piece of software

Publié le 21/07/2022

We have used Fieldmotion for coming up to three years now. One of its best features is the...

We have used Fieldmotion for coming up to three years now. One of its best features is the management of your own forms. Other software providers limit how your forms can look or you have to pay a fee every time you want to make a change. With a little IT knowledge, and help from the support desk, you are free to create your own forms and tweak as much as you like.

Avantages

- Admins can create custom forms themselves
- Support is fast
- The user layout is easy to navigate
- Always on going improvements.

Inconvénients

- Customer Portal could have more information for the end user
- Additions to the software could be shared with the customers in a quarterly report so we are aware of changes that may be of use to us.

Réponse de FIELDMOTION

Thank You Stephen for your valued 5-star review.
Best Regards
Ciara.

Jack
Note globale
  • Secteur d'activité : Fabrication électrique/électronique
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Fieldmotion is a very impressive and effective field management system

Publié le 07/08/2022

Seamless integration - now an essential part of business. The customer support team are exceptional...

Seamless integration - now an essential part of business. The customer support team are exceptionally helpful and responsive to any requests or queries we have - I know that Aodhan will be able to respond quickly to anything we need.

Avantages

Integration with our business was easy. It was easy to customise the system to our business with the help of the very responsive customer support team. It is easy to document everything we need around a survey / job by attaching photos / gathering customer signatures. The scheduling function works really well. It has saved our business a lot of time.

Inconvénients

There are no significant cons - everything we need the software to do, it does effectively

Réponse de FIELDMOTION

Thank You Jack for your valued 5-star review.
Best Regards
Ciara.

Chris
Note globale
  • Secteur d'activité : Sécurité et enquêtes
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Field Motion

Publié le 05/09/2022

very good

very good

Avantages

engineers job reports and customers portals

Inconvénients

adding simple things to the system is costly and long winded - like changine a certificate logo
or batch adding to a job file

Patrick
Note globale
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Perfect portal for our internal operations

Publié le 11/10/2021

Fieldmotion has provided the framework required to streamline our processes and help us meet our...

Fieldmotion has provided the framework required to streamline our processes and help us meet our growth targets at the same time as continuing to improve our service.

Communication can be a real challenge in our business - given engineers work in roaming, interchangeable teams over a large geographical spread - so getting the right platform was a vital piece of the puzzle. Our engineers now operate effortlessly and the software acts as a linchpin between a number of critical aspects of the business.

Avantages

Provides good operational infrastructure framework. Effective communication tool. Intuitive technology means limited training required. Time-saving. Cost-effective. Advantages for customer.

Inconvénients

No one ever likes getting these things up and running but actually it was really quick and straightforward, the engineers picked it up in no time too.

Réponse de FIELDMOTION

Hey Patrick,

Thanks so much for your positive review. I am glad to hear that you found the setup to be quick and fast, as we all know this can be very disruptive to a business.

Steven
Note globale
  • Secteur d'activité : Sécurité et enquêtes
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Brilliant for our business

Publié le 09/08/2022

Brilliant

Brilliant

Avantages

This software is absolutely critical for our service contracts and we couldn’t do with our it now.

Inconvénients

Doesn’t sync with mobile calendars this would be really handy if it done this.

Fiona
Note globale
  • Secteur d'activité : Sécurité et enquêtes
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Fieldmotion

Publié le 22/08/2022

This has allowed us to store all our information in one place, it has reduced the need for filing...

This has allowed us to store all our information in one place, it has reduced the need for filing cabinets filled with paper

Avantages

This software allows engineers to record all stock and information that relates to the customer. It is easy to search back through the history of the clients to find out what work has been completed.

Inconvénients

There isn't really anything that we found that caused problems using the software - any issues we had were always dealt with quickly by support.

Stephan
Note globale
  • Secteur d'activité : Exploitation minière et métaux
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

CompAir

Publié le 24/08/2022

Very happy with Fieldmotion.
Not only can we present professional detailed job cards to our...

Very happy with Fieldmotion.
Not only can we present professional detailed job cards to our customers, but we can also track our techs utilization during the month.

Avantages

Product is very easy to use, detailed job cards incl pictures are send to the customer.
Job cards look very professional.

Inconvénients

Technicians complain about the time it takes to complete the job card.

Laura
Note globale
  • Secteur d'activité : Génie mécanique ou industriel
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Generally a good software to use. If we had more time to explore it, it could be great for us.

Publié le 19/12/2017

Less paper used
Less paperwork to handle, manage and file
Quicker response details on jobs...

Less paper used
Less paperwork to handle, manage and file
Quicker response details on jobs completed
More efficient administration
Easier recall of past job details when requested
Better efficiency for site guys on Health & Safety

Avantages

Being able to quickly search for a work order and the visual aspect of jobs that are complete, nearing the deadline and past the deadline with the use of the traffic light system.

Inconvénients

When changes are made to the software by Fieldmotion, the end user is not notified.
When something goes wrong/doesn't work for the user then help is asked for and eventually the user is told that the problem is "rectified" and that it should not happen again, but it does. The user is never told what actually went wrong. We have found that every time a change is made in the software that we use, it affects the running of it on our end. This has caused disruption on our daily work schedules when issues like this occur.

Richard
Note globale
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Landscape Associates

Publié le 01/10/2022

Overall experience has been very good and it has transformed the way we work. It has made us more...

Overall experience has been very good and it has transformed the way we work. It has made us more efficient and reporting is real-time making us more able to react to projects. It’s a big change and like anything it takes a while to implement but it has been well worth the investment and is paying dividends now

Avantages

It’s completely done away with laborious form filling making us more efficient and keeping our compliance and reporting on point

Inconvénients

There’s very little about FM not to like

Johnny
Note globale
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

Easy to use

Publié le 14/06/2018

Avantages

Before using Fieldmotion we were inundated with paperwork. Keeping track of all our service agreements and contracts with specific companies was not only time consuming but it was counterproductive. Since integrating Fieldmotion into our business we no longer have to chase paperwork! Everything is logged, from start to finish and means each job has complete accountability!
We have saved 4 hours minimum a day on administration work and this has left us with more time focusing on expanding our business and exploring new opportunities, something that we would not have had time to properly focus on if we had not got Fieldmotion!

Inconvénients

No real cons, Fieldmotion staff are always helpful. Rep has been a great help in getting us set up from day one.