Avantages
It is very easy to use. You can tell someone is leading the development team that values "cutting friction points". Where one software has three pop ups to do the same task, Lifesize seems to complete it in one or two. They create this easy to use interface while keeping security in mind in the background. My users love the software.
Inconvénients
It would be nice if it had some of the screen controlling features that other meeting software has.
While Lifesize isn't perfect, it meets the majority of needs for video conferencing. It also receives regular updates which notably increase performance and ease-of-use. Overall, a good system.
Avantages
When it works, it works very well for the basic need of video calling. Person to person calling is very easy and as long as the internet connection is strong, there is little buffering. Picture and audio is clear. Interface on both desktop and mobile are fairly straight forward but you're left with a sense that you could be using the applications much more effectively. If set up for Room Systems, calling into a conference room is straightforward and works pretty well with the Lifesize physical hardware.
Inconvénients
Managing "Meetings" (meeting rooms) can be a through the interface. If not actively managed, Meetings can quickly pile up and you're left with a list of dozens or hundreds of inactive rooms that will not be deleted. This creates clutter and forces the need to actively manage it. Meetings are also identified by both the name as well as an ID. Problem is you can't search by the ID to find the room, although that is often what is referenced by users trying to call in or if they were invited via email.
The hardware, while mostly good, suffers from a slow interface and an extremely long reboot time. If a problem is occurring and a reboot of the device is needed, count on spending 3-5 minutes waiting for it to initialize.
Overall, this service has been good for us to use. We have used it mainly for educational live videos.
Avantages
There are a few functions that I really like about Lifesize. I like that you can download an app, or use a link to a webpage. Having the different options is good for users that we connect with so they can choose how to participate. If you're using it frequently the app is very useful and I find it much easier to use rather than the online platform. Creating a meeting, and a meeting link is very easy. I am able to quickly create it and send it out to those I want to participate. We are able to designate specific meeting "room numbers" for groups that consistently need a video conferencing option, for example board of directors. That meeting link and room number never changes, so that is helpful for consistency. I do like that you can share your presentation along with the live video of you. This has been great for us to offer education.
Inconvénients
I have found the customer service to be less than helpful. It seems like too big of a corporation, or maybe outsourced help. Every time I contact them for help, it has never been resolved and their usual answer is "we need the person with the problem to contact us." We deal with people participating that are very busy and cannot take the time to call in to trouble shoot. I wish they could just give me the info to try to fix it on my own. We also seem to have had a few problems with participants not being able to hear the presentation, they are muted out for not apparent reason.
This is a solid video conferencing solution. We had gotten frustrated with the ever increasing costs associated with our previous Polycom solution. We made the switch over 3 years ago and have not regretted it once.
Avantages
Lifesize has very good endpoint equipment for your conference rooms, and has client software for all computers and mobile devices. They are simple to use, even for our tech challenged executives. We have found their Lifesize Cloud service to be a stable and reliable bridge platform. It also integrates well with Skype for Business.
Inconvénients
For those who don't want to install the full Lifesize client software, they only have web app support via Google Chrome. This can be a limiting factor when inviting others to your meetings. I hope Lifesize will expand their web app support to other browsers.
It is a great product, not cheap at all (licenses + hardware) but it is a good investment for a fast growing business.
Avantages
Create meeting rooms with the top of the notch hardware from Lifesize! Amazing quality of High Definition cameras and phones, working together flawlessly.
Easy to use, easy to setup, works great with my PBX / SIP protocol.
It's not a must to install the client on your PC, it has a web client inside your browser :-)
Manage your global organization from the cloud!
Inconvénients
There are hiccups sometimes but it is usually due to internet issues. Should be operated with cable and not wireless.
very useful in a world company and the best way to be connected and be in different places at the same time.
Avantages
high quality video connection and very easy to use.
Inconvénients
the software support is very hard and we need to solve by ourselves.
I am using Lifesize video conferencing in my office. It is very useful for making video conferencing with its user friendly features. The programme can be recorded for future use. Also it very easy to share with the network. The clarity of the audio and video is good. The presentations using PC and smart board could also be shared in the conference presentation.
Avantages
It is easy for operation. Audio and video clarity is also good. It supports for multiple screen display.
Inconvénients
Initial set up is very complicated. If it is needed to change the system location or if the settings are changed due to internal problems, it is very difficult to set up again as a user. The support is always needed for this kind of problem. Once the set up is made, as a user it is very easy to use.
It needs a public IP for connecting the remote user. Hence, it is not suitable for individuals but for an institutions it is the best.
All of our contacts and meeting rooms are all in the same directory. This makes me feel even more connected with all of my colleagues from all DEKOM offices across the globe.
Avantages
The architecture of the software has a nice design, and it is very user-friendly which smoothens the workflow even more.
Inconvénients
Lifesize users cannot join in a Skype for Business meeting, unfortunately. But a Skype for Business user can join a Lifesize meeting.
Lifesize makes setting up meetings between colleagues *and* customers very simple. There's a little bit of a learning curve in using it, but once you are past it, the strengths far outweigh any shortcomings.
Avantages
Love the one-button "Join a Meeting" functionality of the Lifesize base unit, screen-sharing is fast and simple, scheduling meetings is done in a snap.
Inconvénients
Customers frequently complain about the screen-share video quality as well as the size of the initial Lifesize download.
Avantages
Easy to use interface
Great Mac and mobile clients
Good integration with various hardware A/V options, great for conference room setups.
Inconvénients
It can be a bit resource intensive at times, but otherwise no problems.
The new features Lifesize has to offer has turned this software into an incredible collaboration tool that is perfect for our industry.
Avantages
The quality of Lifesize is the first thing that stood out to our team. Seamless video calls have allowed for extremely professional internal and external video calls to clients no matter where they are in the world allowing our company to spend our valuable resources in other ways. Lifesize is changing the way we do business. The new features they offer have separated them from past competitors.
Inconvénients
The Lifesize plug and play devices were a touch difficult to setup, but have worked flawless since setup.
Avantages
I'm pleasantly surprised that it's very simple to make a video call. I have been using it for meetings with my remote team remembers for at least a year and I love it.
Inconvénients
Initially I had some issues with the audio but the issue was resolved in a timely manner. Excellent customer support!
Avantages
Easy of use by all kind of users, just need a browser. Really intuitive .
Inconvénients
Price for optional or additional features. Not compatible with all browsers
We get to see some other colleagues who leave far away on a multiple-way call, which is great.
Avantages
I really liked how our team was able to program a call and we were all able to get there without complications.
Inconvénients
I couldn't find cons I could relate. Maybe I can say that you can find most of its features on other apps that don't require to be paid, but to get this level of service I can't say that actually can be a complaint.
Better communication
Avantages
Lifesize is a great video conferencing tool. This is simple and easy to use. The least tech savvy people in our office don't have issues using it.
Inconvénients
Lifesize is expensive if you aren't using the free demo version. In my opinion there are more cost effective products that do the same thing.
Avantages
the overall video and sound quality. conferencing phone you can directly dial from or join meetings from
Inconvénients
the price for a decent camera can be high
Avantages
We use it to connect with our dedicated Video conferencing lines and systems. The sound and video quality is good.
Inconvénients
The audio link is lost in long meetings. We need to disconnect and reconnect. There is no warning or pop up message shown and you have to wonder if you are disconnected.
We have been doing business with Lifesize hardware and products for close to ten years. They have been responsive and willing to assist with any problems. Their sales team is flexible for individual company needs. I consider Lifesize a perfect size company for providing responsive competitive offerings, without being a red tape mess to deal with for software requests, billing, sales, etc.