Hummingbird

4,0 (27)
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Un EMR (dossier médical informatisé) professionnel et clinique pour les soins palliatifs et les hospices

Note globale

4,0 /5
(27)
Rapport qualité-prix
4/5
Fonctionnalités
3,9/5
Simplicité d'utilisation
4,1/5
Support client
4,3/5

74%
des utilisateurs recommandent cette application
Classer par

27 avis

Jennifer
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Good customer support

Publié le 19/07/2019

Avantages

Love the reports, the ease of use and the quick responses from customer service. Plus they custom
Makes our forms for us!

Inconvénients

It can be buggy at times. But they are great about fixing it quickly

Réponse de mumms Software

Thank you Jennifer. We're very proud of our support team, and we're happy to hear that they're coming through for you.

Patricia
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Best Electronic Medical Record

Publié le 18/07/2019

The billing process is faster and reliable when it comes to holding bills for different reasons

The billing process is faster and reliable when it comes to holding bills for different reasons

Avantages

The software is geared more towards hospice than any other software I have reviewed. It is simple to use and very reliable when it comes to Federal and State Regulations

Inconvénients

Not user friendly for a surveyor. Takes too much time when trying to print charts or go to a timeline that a surveyor requests. I have also had a few issues when visits didn't show up in the record or where patients didn't show up on the mobile side for employees to chart their visit(s)

Réponse de mumms Software

Thank you Patricia. We're glad that you're satisfied with Hummingbird, and we also appreciate your input in ways that we can improve.

David
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 1.0 /10

Piece of Software

Publié le 18/07/2019

I think this software is garbage. It serves a purpose I suppose,
another example is database...

I think this software is garbage. It serves a purpose I suppose,
another example is database corruption happened, this caused patients with multiple admissions to experience data spillage from one admit to another. I find at least two charts with this issue per day. This has been going on for over two weeks with no plan to fix the corruption on their end, only for the user to submit a ticket then it gets fixed.

Avantages

Not Much. - I suppose since I should leave something positive, I would have to say the separation of the Admin and Clinical into two separate programs. This does eliminate any possibility of someone with no need to look at clinical information from accessing it. It does come with its own set of headaches.

Inconvénients

The horrible interface, the lack of basic input masks for dates, the above mentioned positive is also a negative, as they don't talk to each other very well. As an example if a patient is admitted on a Tuesday evening, I will not see the patient on my reports until Thursday morning.
Oh yes the clinical side is tied to an old version of Firefox. and you cannot update Firefox or it will break the software.Can anyone see the inherent security risk in this. The admin sides uses Google Chrome and it manages the updates rather well

Réponse de mumms Software

David, we appreciate your feedback. Based on your review, it appears you are referencing your organization's use of the system during our early adoption phase. All of the items you referenced have long been corrected, and we hope your user experience is now excellent.

Ju Yeon
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Good and supportive

Publié le 22/03/2019

When our clinician has any issues with software, it's easy to contact them. They create a ticket...

When our clinician has any issues with software, it's easy to contact them. They create a ticket and follow up with updates until it's solved. They also share the issues with the clinical manager, so the management team know what has been going on. They also have the account manager and check with provider periodically to make sure things are going okay. It has been great with Hummingbird.

Avantages

We have used Hummingbird from the start-up. They have been very supportive. As you can imagine, I had so many questions to ask since I was in charge of setting up the hospice program in our agency. The Hummingbird team members, including the liaison, marketing assistant, and technicians, responded to me promptly and provided resources.

Inconvénients

Previously, it wasn't a web based software. But now they are. I'm happy about it.

Réponse de mumms Software

Thank you so much for your review, Ju Yeon.

Trever
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Great EMR

Publié le 18/07/2019

It has been a positive experience up to this point. Look forward to all of the changes that are on...

It has been a positive experience up to this point. Look forward to all of the changes that are on the table for the future.

Avantages

Its ease of use and navigation. Also easily tailored to fit our specific companies needs.

Inconvénients

Uses older version of firefox and sometimes you have to reinstall multiple times.

Justine
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Intuitive and Thorough

Publié le 18/07/2019

We use it for our hospice and palliative care services. Overall its intuitive but there are things...

We use it for our hospice and palliative care services. Overall its intuitive but there are things that could improve our user experience and improve the flow of our work.

Avantages

This software is intuitive, and easy to use / user friendly in layout. I enjoy having an account rep who can advocate for our needs immediately. I like that the software is edit-able and we can customize as we go if needed.

Inconvénients

There are glitches in some reporting, causing frustration and delay of tasks, errors.
Too many questions on forms that are more or less not helpful, causing more work for clinicians.
Mobile doesn't have access to attachments, or the function that HBC has to review other notes side by side w/current work.
It doesn't work well with our PBM, in that they can't transfer clinical data (med profile) to the PBM.

Réponse de mumms Software

Thank you for your thoughtful and balanced review, Justine.

Cheryl
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Mumms Review

Publié le 15/03/2019

Overall, MUMMS is a good program, converting over to Hummingbird have several issues. It is easy...

Overall, MUMMS is a good program, converting over to Hummingbird have several issues. It is easy to learn and easily introduce to new employees.

Avantages

I like the fact of submitting patient data in PIM information rolls over to clinical portion effective immediately.

Inconvénients

The financial portion of the program has a few issues. Its not real time. The support at MUMMS is aware of the problems and have been diligently working on it. I have had several complaints from the nurses and physicians about being very lengthy and redundant.

Réponse de mumms Software

Thank you for your honest opinion, Cheryl. We are continually making improvements to automate and save time for our users.

Stephanie
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 2.0 /10

Hummingbird Software

Publié le 18/07/2019

Avantages

Easy to use. User friendly. IT helpful when issues arise.

Inconvénients

Delays, issues with HVC corruption files, issues with entering and revising physician orders, screen refreshing

Réponse de mumms Software

Stephanie, thank you for your feedback. We are sorry to hear your user experience was other than excellent. The items you referenced may have happened for a variety of reasons. The software related items mentioned have been addressed for some time now. In fact, due to positive collaboration with your organization, feature enhancements and brand new features like the physician cert app were made possible. We value you and all of our hundreds of hospice partners across the United States and Caribbean Islands.

Shannon
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

The first EMR I have used...

Publié le 18/07/2019

Very nice personnel - very prompt in attempting to rectify issues...

Very nice personnel - very prompt in attempting to rectify issues...

Avantages

Nursing documentation allows for very thorough documentation

Inconvénients

Collaboration with other systems - does not communicate well with other integrated systems at times.

Réponse de mumms Software

Thank you for your feedback, Shannon. Based on your review, we believe you are referencing a third party integration? I'm sorry to hear this experience has not been excellent, and we will reach out directly to you to get clarification. We are proud to have one of the longest lists of third party integrations in the hospice space and are committed to an excellent user experience with each one.

Cynthia
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Hospice software helps us deliver good care

Publié le 15/03/2019

Avantages

Easy to learn and use; incorporates all hospice regulations into documentation so we are compliant

Inconvénients

IT help can be slow and I have to persist until someone is available

Réponse de mumms Software

We appreciate your balanced feedback, Cynthia. We have multiple ways to interact with our support team including a direct line. We will reach out to you directly to make sure you have these options at your fingertips so there is never a delay.

Santiago
Note globale
  • Secteur d'activité : Matériel informatique
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Is Hummingbird worth it?

Publié le 16/10/2023

Es un software con un gran potencial, se agradece que su soporte técnico sea tan oportuno por lo...

Es un software con un gran potencial, se agradece que su soporte técnico sea tan oportuno por lo que claro que lo recomiendo.

Avantages

Las veces que hemos tenido dificultades con nuestros usuarios o dudas sobre el uso del software la atención que nos han dado, el soporte técnico ha sido oportuno eficaz y fácil lo que lo hace una opción ideal pues no habrán reprocesos por el uso de este software.

Inconvénients

Algunas funciones son confusas o no tan intuitivas si uno las trata de conocer o usar por parte de uno.

Susan
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great product

Publié le 18/07/2019

Avantages

I like that it is tied into the Medicare DDE system and is real-time. It makes verifying Medicare benefits and notifying Medicare of admissions so much quicker and easier. They are constantly updating and fine-tuning this product to make it more user-friendly, which is a bonus.

Inconvénients

I wish I had a manual to navigate the system a little easier. I'm sure there are features that I could be utilizing that I'm not aware of.

Réponse de mumms Software

Thank you so much for your review, Susan

Mary
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

Hospice management

Publié le 18/07/2019

Avantages

most of all I appreciate the responsiveness to the user. and the compliance to the every changing regulations.

Inconvénients

The accounting part of the program in particular the account receiveable.

Réponse de mumms Software

Thank you for your feedback, Mary.

Olivia
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

Hummingbird Review

Publié le 18/07/2019

Overall we are satisfied with Hummingbird, as with any software program it is not perfect, but I do...

Overall we are satisfied with Hummingbird, as with any software program it is not perfect, but I do think that it is hospice friendly and that is is easy to use.

Avantages

It is tailored towards hospice. Easy to use application.

Inconvénients

Sometimes information gets stuck in the server

Réponse de mumms Software

Thanks for your feedback, Olivia.

Connie
Note globale
  • Secteur d'activité : Cabinets médicaux
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

User Friendly Hospice Specific Software

Publié le 18/07/2019

Looked innovative and user friendly.

Looked innovative and user friendly.

Avantages

I enter patient data and manage orders on a daily basis. Entering patient data is very user friendly. Overall the software is user friendly even to the EMR beginner. Some of our nurses use their Ipads and find that very convenient and portable.

Inconvénients

Orders can be a challenge sometimes, but that it is minimal.

Réponse de mumms Software

Thank you for your review, Connie

Lindsay
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Hospice software

Publié le 18/07/2019

Avantages

Ease of use. Techs are very helpful. Palliative care charting availability

Inconvénients

No graphing as far as trending vitals etc. Can’t chart with mobile app offline.

Réponse de mumms Software

Happy to see that Hummingbird is working out for you, Lindsay.

Laurie
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

My review

Publié le 29/07/2019

Avantages

I like how simple the software is to navigate around to the difference widgets.

Inconvénients

Customer Service was a little slow but has improved greatly.

Réponse de mumms Software

Thank you, Laurie. We're glad you're enjoying Hummingbird.

Renee
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Social Worker

Publié le 18/07/2019

Avantages

Easy to navigate , i like the program , icons easily to find

Inconvénients

Long wait to load sometimes , thats it. No problems

Réponse de mumms Software

We're glad that you like Hummingbird, Renee. Thanks for letting us know.

Surita
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 9.0 /10

The easiest fastest system I know.

Publié le 18/07/2019

Avantages

Quick and easy to learn. Quick charting is the best, it saves time for patient care.

Inconvénients

All the updates that I'm not sure what they are, but overall it's cool.

Réponse de mumms Software

Thank you for your review, Surita. As a reminder, all users can review detailed release notes and other great feature tools in the user area of our website.

Robin
Note globale
  • Secteur d'activité : Cabinets médicaux
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Mobile App

Publié le 18/07/2019

They try hard to solve our issues if they arise.

They try hard to solve our issues if they arise.

Avantages

I love using the app on my iPad. Makes bedside visits less impersonal than a big laptop. I also use the app on my phone.

Inconvénients

With an iPad, I’m not able to use it offline.

Réponse de mumms Software

Thanks Robin, good to hear that our mobile features are working for you!

stephanie
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 9.0 /10

Great Product!

Publié le 18/07/2019

Avantages

I enjoy how quickly charting has become, it's easy to navigate and pretty straight forward

Inconvénients

Not always able to edit easily, must go through extensive steps to edit an issue, unless you're an admin

Réponse de mumms Software

Thank you for the feedback, Stephanie. Our main goal is to cut down the time you spend charting so you can focus on care. A superb user experience is our priority.

Cortney
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Mumms to the Rescue

Publié le 18/07/2019

I have emailed customer support as well and always have had a good response.

I have emailed customer support as well and always have had a good response.

Avantages

It’s very easy to learn and teach others how to use the software. My favorite thing is the mobile feature!

Inconvénients

I wish there was a auto-reminder to sync patients on desktop version.

Réponse de mumms Software

Glad to hear that Hummingbird is working for you, Cortney. Thanks for lettings us know.

Robert
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Best for hospice

Publié le 18/07/2019

Very good

Very good

Avantages

Mobile version. Seems easy to use. More good features coming.

Inconvénients

Still evolving. Responsive to problems.

Réponse de mumms Software

Thank you for your feedback, Robert.

Lisa
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 6.0 /10

Review of Hummingbird

Publié le 18/07/2019

Avantages

I like that it is compatible with our touch screen laptop computers which makes input easier

Inconvénients

Sometimes the input I want to make is not one of the options and it takes time to figure out how to work around such a limitation.

Réponse de mumms Software

Thank you for your feedback, Lisa.

christine
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Good quality

Publié le 18/07/2019

Hummingbird has been a great experience

Hummingbird has been a great experience

Avantages

This software is fast and a good running software

Inconvénients

Nothing its overall a good software and would recommend it to anyone.

Réponse de mumms Software

Thank you for your review, Christine