Mattermost

Messagerie professionnelle open source pour le web les ordinateurs et les téléphones

Note globale

4,4 /5
(133)
Rapport qualité-prix
4,6/5
Fonctionnalités
4,2/5
Simplicité d'utilisation
4,4/5
Support client
4,3/5

92%
des utilisateurs recommandent cette application
Classer par

133 avis

Caleb
Note globale
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

A very low friction transition from less flexible more expensive team chat solutions.

Publié le 10/01/2018

One place for team communications that Slack/Hipchat users find familiar and everybody else learns easily. Integration with other software in our mostly open source workflow.

Avantages

Great integration with as many systems as we want including with SSO and being able to roll our own tweaks when necessary.

Inconvénients

Audio and video integrations are still in beta and a bit rough. My teams pretty much prefer out of band calls for that which detracts from team interactions. Also notifications are a little dicey.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 501-1 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 8.0 /10

Better than Slack

Publié le 12/06/2020

Apart from the shortcut breaking the @-mentioning on my AZERTY keyboard, mattermost is a fantastic tool.

Avantages

The ability to add many channels, with/without passwords, as and when needed. Combining multiple servers with separate usersets.

Inconvénients

Since one of the more recent versions, they've altered a couple of shortcuts. One of these means I can no longer type an @-sign, making mentioning people rather difficult.

Rafael
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 201-500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 1.0 /10

Not a good tool for chat

Publié le 26/08/2020

It is quite annoying to search in the history of the chats because of the scroll that is continuously moving because for the async load.

Avantages

It is simple to use.
It is compatible with linux.

Inconvénients

Hard to see the history of the chats.
You can not search in a concrete chat.
Slow performance.
Only chat available you will need another tools for meetings.
Bad integration with gnome desktop.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Mattermost

Publié le 26/02/2020

Very good. Prefer it to slack as it can be self hosted

Avantages

Self Hosted, easy to use and implement on our own servers.

Inconvénients

Needs Manual intervention to clean up old files

Alternatives envisagées 

Rocket.Chat et Slack

Pourquoi passer à Mattermost

Self Hosted, Nice UI
Utilisateur vérifié
Note globale
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Easy to use, easy to setup and easy to maintain.

Publié le 19/12/2017

Complete control on our data. We also finally centralized all our communication and standardized it. No more private message, group private message and all that mess.

Lastly, we have couple of our product that are using incoming webhook to push important notifications.

Avantages

easy to use
S3 backend
Good support of different databases
Quite easy to configure for the different needs of a company
I love the threaded reply, make it so much easier to follow multiple threads in the same channel.
Mobile notifications are quite useful
Mobile native app was quite welcomed, the previous one wasn't up to standard

Inconvénients

some glitch in the mobile applications
Weird marketing decisions on which feature goes in which package
Can't see how many private channels are present (as the administrator of the server)

Utilisateur vérifié
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

The best alternative to Slack and best work messaging app on the market

Publié le 20/12/2017

Avantages

There are not that many good options for team messaging apps.
Hipchat or Microsoft Teams do not even come close in terms of either functionality or scalability from a slack.
Hipchat,Yammer, Skype were from another generation.
However slack is expensive, and they limit your search history, if you're using their free version.

Mattermost has the exact same functionalities but its code base is totally open so it can be integrated with anything you can think of (even those legacy applications that Slack won't bother with).

Inconvénients

Might take you an hour to deploy.
and if you're not familiar with deploying applications you might have to read the instructions...
But other than that. It's a 10/10.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 51-200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 7.0 /10

Slack substitute with similar features

Publié le 04/02/2021

I don't know about the overall cost, but I assume it costs less than Slack. Given that, it's not a bad alternative. I think it's main issues aren't so much limitations in functionality as just having a less user-friendly UI overall.

Avantages

honestly, the most use we get out of this product is having fun with the wide range of emojis you can add to posts as reactions

Inconvénients

There's something slightly less intuitive about the UI than similar competitors (i.e., Slack). Sometimes the search function in particular is confusing and could definitely be improved.

zakaria
Note globale
  • Secteur d'activité : Télécommunications
  • Taille de l'entreprise : 1 001-5 000 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

makes communication more joyful

Publié le 14/01/2020

despite it being little more harder to use, it's more enjoyable sometimes all you need after hard day at work is funny co worker sending some hilarious gif.

Avantages

the main think i like in Mattermost is design it feels lighter, it makes me feel happy, emojis are great way to impress and make communication more informal, also ability to use gifs is one of most useful features

Inconvénients

compared to other communicators i used it feels little bit harder to use, its easy nothing very difficult but it feels like i need some extra effort to find person and use direct messaging.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Good free self-hosted Slack alternative

Publié le 09/02/2021

We started to use Mattermost on quarantine, a very secure and convenient tool, especially in new WFH reality.

Avantages

What I like the most about this collaboration software is the simple and logical UI, which is not overloaded with lots of unnecessary features. It has all we need for successful communication. Also, it's very easy to deploy and integrate. Ensures really secure collaboration.

Inconvénients

Great tool overall, perfectly performs its functions, didn't face any issues or drawbacks. Highly recommend.

Alternatives envisagées 

Slack
Utilisateur vérifié
Note globale
  • Secteur d'activité : Internet
  • Taille de l'entreprise : 201-500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

Great tool for internal communication / discussion

Publié le 20/01/2022

Avantages

Mattermost is my go-to tool when you want to discuss something with colleagues. Ability to create public/private channels and send private messages both work nice and easy.

Inconvénients

No so great for file sharing and doesn't work as a discussion tool outside your organisation.

paata
Note globale
  • Secteur d'activité : Réseaux informatiques
  • Taille de l'entreprise : 1 001-5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

mattermost review

Publié le 23/05/2021

I use mattermos mohr than one year, but still can not used to it. main reason is that when I get the new notification, I don't get some signal, or beep. it doesn't appears on screen.
mattermost is in my company main communication system. if I would asked, I would changed it with skype for business, or lync

Avantages

mattermost is our companies inside network. we use it everyday to communicate. I like it because I have it also in my mobile. now when I work remotely, i am not always nearby computer and with mattermost I am always in touch.

Inconvénients

I use mattermos mohr than one year, but still can not used to it. main reason is that when I get the new notification, I don't get some signal, or beep. it doesn't appears on screen.

Tobias
Note globale
  • Secteur d'activité : Machines
  • Taille de l'entreprise : 1 001-5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Very intuitive and solid software which is perfect for running a slack replacement on premise.

Publié le 19/12/2017

A super and ready to use Slack alternative.

Avantages

* The replacement of slack
* Mattermost has almost the same features as Slack
* You can host and run your own instance on your own server (For companies which hate clouds) :)
* You have a good overview of logs and you can see what goes around
* The statistics gives a good point when a dev team is productive
* You can easily create unlimited integrations which some internal stuff

Inconvénients

* The lack of integrations (Slack is here over the top)
* The incoming hook limitation of maximum content length is the hell (Mattermost don't inform the customer about a message which was higher above the hard coded message size limit)
* UX in Slack is a little bit better (Slack is massively using websockets and eventstreams to fetch the actual team messages) -> You see always whats going on
* A 'Unread' channel (like in slack) would be a pleasure ;)
* A step by step guide for creating an integration would not bad for not advanced users

Anjali
Note globale
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

User friendly Software, like it.

Publié le 28/06/2018

Avantages

I am using this software from last 1year and the experience is amazing.
This software provides great features and it is so user friendly. You get used to it very soon and you will definitely like it.
The channels, individual notifications and maintaining the history of messages and not losing them 2weeks upfront like other communcation channels differs it from other softwares.
Chat options, the emojis all the perfect.
The integrations with 3rd party tools is also so easy and smooth. We used this as major communication channel between offshore and onshore team and we have teamcity integrations for build success/failure messages.
It integrated so well.

Inconvénients

Personally i like it, i don't find any issue with this software. It is just few softwares more overrated and people prefer those. But believe me this one is if you get used to it will never let you switch to some other communication channel.

Scott
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Team communication on a budget.

Publié le 18/01/2020

Mattermost allows the team to communicate and maintain control of our data. It does take some time to setup and maintain, but it is worth it for attractive UI and options it gives you.

Avantages

The cost. The fact it is free is what got my attention.

After that I found out I could self-host it, which made it even more useful. I can use Mattermost for my team(s) and still control my data. The interface is attractive. You can use a Mattermost app or you can use the web interface.

Inconvénients

The install and maintenance is on me. You need to have enough time for the install and maintaining the server for the system. If you don't have the time, this is probably not the best option for you.

David
Note globale
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 51-200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Excellent Hipchat Replacement for On-Prem Enterprise Chat

Publié le 25/04/2019

We are very heavy into enterprise chat. We are not allowed to use off-premise (i.e. cloud) hosted solutions for security reasons. When Atlassian decided to sell Hipchat to Slack, that put is in a bit of a bind as Hipchat was essential to our business communication process. With the implementation of Mattermost, I am actually finding that my staff prefer Mattermost to Hipchat.

Avantages

I did an evaluation for a replacement for our Hipchat server as Atlassian is phasing out Hipchat for on-site chat. In doing a direct shootout between Mattermost and a competitor, I found Mattermost much easier to install and administer. Mattermost's team has been very responsive in the evaluation process. There are a large number of plugins available to connect other development tools to Mattermost. It's clear it's a product that is getting actively maintained, with new features and functionality coming nicely down the pipeline to the end users.

Inconvénients

The Jira integration is currently not as fully-featured as Hipchat's was. That said, I believe that a better integration is coming down the pipeline. The default video chat/screen share plugin is Zoom. I would prefer having other options.

valerian
Note globale
  • Secteur d'activité : Télécommunications
  • Taille de l'entreprise : 1 001-5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Easy way for communications

Publié le 03/08/2021

Overall Mattermost is very convenient for me. I have access from my android phone as well. so i can chat with colegues from anywhere. This is important for me.

Avantages

Mattermost is easy to use. It helps me rapidly contact colegues, chat with them and so fix problems. i can easily share files. i use it daily. it simplifies my work a lot.

Inconvénients

To be honest, i don't like user interface. it seems boring for me.

Andreas
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 5 001-10 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Mattermost is a great tool for business collaboration. Easy, professional, lightweight.

Publié le 19/12/2017

Finally we managed to bring people together to discuss things in an easy way on the global level. E-mail threads that hurt are ghosts of the past now.

Avantages

Open Source community driven.
Very easy to install and maintain.
Very stable.
Easy to integrate.

Inconvénients

Some fancy features might take forever to be implemented.
Lacks some nice to have admin features for large user groups.

Gavin
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 51-200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Amazing enterprise messaging product!

Publié le 24/06/2019

Avantages

Incredibly easy to use software and ties into all my workflows. Hundreds of integrations, great UI, rich text formatting and Open Source. Love Mattermost!!

Inconvénients

Nothing. Could not be happier with Mattermost and have been using it for over 2 years.

Kemal
Note globale
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 501-1 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

One of the best remote workspace!

Publié le 11/05/2021

It's a good workspace platform for people who remote work and for me it helps communicate many work-related things easily.

Avantages

a. Simple workspace platform, especially for remote workers
b. Many integrations can be made and compatible with Mattermost
c. Highly customizable due to its open-source based.

Inconvénients

d. UI is not really appealing. The UI theme kind of always remembers me that I'm working. It's not necessarily a bad thing but it could be less "work-theme", so we could feel a little bit relax.
e. Cannot make a thread out of a message.

Renjith
Note globale
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

Amazing Team Collaboration

Publié le 26/12/2017

Avantages

So intuitive interface and so less clutter. The teams love mattermost for many things, integrations, easy to use interface, stability of the software.

Inconvénients

1. The ability for anyone to delete a channel.
2. Lack of SAML support for team edition

Carsten
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great tool that works just the way it should, high quality, performance, and UX.

Publié le 09/01/2018

Avantages

I like most that it's a very unobtrusive tool that "just works" without getting in the way, be it in the browser, as a desktop app, or on mobile. It's Open Source and can be self-hosted, allowing for private communication. I also love the open, active and welcoming community.

Inconvénients

There's really nothing in Mattermost, that I don't like at all. But if I could wish for something, I'd like to have a list of "favourite chats" (channels or direct chats) that are always visible, independent of the current team selection.

Nenad
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 8.0 /10

Replace your old chat server

Publié le 09/12/2019

We replaced our aged Openfire and Spark server/client. Mattermost has much more functionality with less resource usage.
Recommended for in house installations.

Avantages

Mattermost was really easy to setup, the additonal https configurations are also well documented. As for the user side,it is similar to slack

Inconvénients

Single Sign On functionality is based on plugin, which sometimes doesn't work that well. Other than that,no problems performance or functionality-wise.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Édition
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 7.0 /10

A good, free Slack alternative

Publié le 14/01/2019

Avantages

Mattermost has made communication feasible for our distributed team. Direct messages, private and public channels provide everything we need for different types of messaging.

Inconvénients

The UI isn't as smooth as the one you'll find on Slack, but general features and functionality are all there.

Mark
Note globale
  • Secteur d'activité : Services et installations de loisirs
  • Taille de l'entreprise : 51-200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

Quick communication

Publié le 10/10/2018

Avantages

My coworkers and I are able to message each other individually or in channels with multiple coworkers. Pretty much just does what I would expect out of any quality messaging app.

Inconvénients

I used to get notifications on my phone, but now I don't and I can't figure out how to get them back.

Utilisateur vérifié
Note globale
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

Great alternative to Slack, especially for the price

Publié le 16/04/2018

Avantages

It's very simple to use and much much cheaper than its competition. Persistent chat is beneficial when working with teams across multiple time zones -- email notifications when I'm not signed in is great.

Inconvénients

There is something that's somewhat intangible but for some reason Slack feels better. Slack seems more elegant, but overall, this is the only negative thing I could find about the software. Overall it meets and exceeds my team's needs for a fraction of the price.