Once we changed to Plecto, we never looked back
Avantages
Really good functionality and ability to integrate to our CRM (HubSpot).
Live data and deals notifications
Very customisable and flexible for our business needs (tracking sales visually)
Inconvénients
It's complicated when you first start as it's code based and really takes some learning
Réponse de Plecto
Hi James,
Thank you very much for the positive review. We're glad to hear that Plecto is a good tool for your company. In regards to the onboarding; we're currently working on launching a simpler version, so that it will become much easier for new (not techsavvy) users to get going with the platform.
Thank you for taking the time to review our product :)
Have a great day.
Best regards,
Maiken
Plecto enables your visibility!
Avantages
The ability to do gamification about most every KPI that I have in my company is absolutely great. At our company only our sales team cared about the results, this made everyone in the company have complete visibility of any important metric that we have, this made our teams realize the importance of following our metrics and not just seeing their own personal metrics.
Inconvénients
The way they charge per user for us makes it difficult because it's not based on Account Users, but how many people you show on the graphs inside plecto, since we have a big team this skyrocketed the pricing.
Réponse de Plecto
Hi Plecto user
Im so glad to read, that our product have help your company make KPI interesting across departments, so everyone can help the company perform better. This is truly our goal.
Kind regards
Christopher M
Marketing Automation Manager at Plecto
Great system in theory, just hard to set up the way I'd wanted.
Customer Service was tough to get a hold of being in the United States since the time zone in Europe was drastically different. They were helpful, although it would've been great to have more support for setting up my page / dashboard. I wasn't able to get my page and inputs set up the way I had hoped.
I might consider Plecto again if I could have more support.
Avantages
It is a very robust system, great for tracking analytics and having a visual display of them. A lot of customizable options.
Inconvénients
It was very hard to set up and I'm a tech savvy 25 year old. It would be nice to have the option to have someone help you set it up or at least get started on it. Customizing was easy, but getting the input fields to match up with what I had wanted for displays and inputting the data just never added up.
It would be nice to have your centralized dashboard and keep everything in that. And if you wanted to have separate tabs or "projects" - then we should
Réponse de Plecto
Hi there,
Thank you so much for taking the time to review Plecto.
We love to hear your feedback - and the part about the challenges actually helps us understand how to further develop the product, to better fit your needs.
I can also disclose, that we'll be launching a new onboarding flow in the coming days, which will include pre-defined formulas and a more user friendly interface for new users - to improve the onboarding process, and to help new users get familiar with the product even faster.
Have a great day :)
/Maiken
Great way to keep track
Avantages
The intuitive dashboard and multiple dataintegrations, enables you to track valueable KPI's with ease
Inconvénients
Could be more focus on competitions - you're pretty limited in terms of what kind of competitions you can make through the platform. Making it more open-source, letting the user's create more different kind of competitions would help us not using third party software / manual entries for these competitions.
Réponse de Plecto
Hi Gabriel
Thanks for reviewing us. I would love to hear more about what kind of competitions you would like us to add. Please write me back on Christopher@plecto.com and tell me more about your ideas, how you use competitions today, and also which third party software / manual entries you have.
Im looking forward to hear from you.
Kind regards
Christopher M.
Marketing Manager
Great Software
Avantages
Great functionality. Slide decks, music etc and up to date information make it easy for everyone to see how they are doing.
Inconvénients
To Americanised, would be good to have dates in UK format, so to save confusion, Equally our periods don't run to month end, so we constantly have to change dates each month which is a 30 minute job, if not longer. This leads to poor adoption across other teams. Making edits and setting up new fields to view could be more intuitive for managers to make quick instant changes rather than asking our admin to do this.
Réponse de Plecto
Hi Stewart
Let me start by saying, that I have forwarded your suggestions to our development team. So hopefully you will experience a change of date format in 2020. Beyond that, we are happy that you like our features and find Plecto useful.
Have a great day,
Great all round dashboard software
Great software that helps us keep track of our key metrics and ensure that the business keeps growing and is future proofed.
Varied visual data keeps team engaged and is a great motivation!
Avantages
Super visual and very quick builder. API access is great for tying multiple systems together. We pull data from Xero, Unleashed and Hubspot, which is so useful.
It took us a little to set up, and the Plecto support team were super helpful. Blown away by professionalism of support.
Inconvénients
Just like 2 series of data on same graph at some point.
Réponse de Plecto
Hi Jordan,
Thank you very much for taking the time to review us :)
And thank you for your kind words. I'll note your feedback - and make sure it makes it to our product team :)
Have a great day.
/Maiken
Quality Offering
Avantages
Ease of use
Impact on sales teams focus
Visually very appealing
Inconvénients
The formula layout is a bit confusing. If exactly like Excel it would make life easier
Réponse de Plecto
Hi Lucas,
Thank you for your review. We're so glad you took the time to do one! :)
We're also happy to hear, that you're pleased with the product.. As a small note, I can tell you that we'll soon we launching more pre-defined formulas and a more user friendly onboarding, which will hopefully help out a lot in that area! :)
Have a great day
/Maiken
More features!
It's good. Our performance is in better shape with Plecto.
Avantages
Look at salesscreen fx.
More interactive dashboards etc... The widgets is getting outdated
Inconvénients
The formula building... Should be more easy to create formulas
Réponse de Plecto
Hej Amjad,
Thank you for taking the time to review Plecto :)
I can tell you, that we'll be launching a new onboarding flow in the coming days, which will give a proper introduction til the product and it will also include pre-defined formulas. Hopefully this will help with challenges like the ones you're describing.
Have a great day :)
/Maiken
All on one dashboard
We would like all of our employees to se how the salesforce are performing and with Plecto it has been a success
Avantages
Easy to enter new data and a nice layout (or a choise of many possible layouts).
Inconvénients
I took some time before we found the exact design of the dashboard
Réponse de Plecto
Hey Christian
Thank you for the kind words. We are glad to hear, that we have helped you see how the salesforce team are performing.
Have a great day.
Christopher M.
Marketing Automation Manger . at Plecto
Great tools for Dashboard - share figures to wider audience
Great tool to get rid of Excel dashboard. Enhance the visibility. You can focus on the analysis rather then how to consolidate your Dashboard.
Avantages
Ease to setup Dashboards.
Diversity of sources (SDFC, Podio,... Excel)
Formulas (establishing your KPIs)
Inconvénients
No workspace feature - being able to group information by workspace
Table reports - no possibility to establish your period - no group calculation period (Quarter - Year)
Formulas - when too many, no folder are exisiting to organize them, so you need to be careful in your naming convention if you want to find quickly what you are looking for.
Réponse de Plecto
Hi Nicolas
We are glad to read, that you find Plecto easy to setup. We know this is the most important part, so we keep focus on improving it.
We hope you will keep enjoying Plecto for a long time.
Kind regards
Christopher M.
Marketing Automation Manager
Awesome
Awesome product with a great support
Avantages
It's so easy to setup. Love the UX and UI
Inconvénients
Nothing really. Endless possible Dahsboards
Réponse de Plecto
Hi Martin,
Thank you very much for taking the time to review our product :)
We're so glad that our product fits your expectations.
Have a great day!
/Maiken
Perfect Solution for Fast growing SAAS business
Great, really enjoying it
Avantages
Simple to use and you can surface the key metrics and help promote good behaviour for sales and customer service team. Really great support too, good company that are moving fast with their product dev....highly recommend
Inconvénients
not much to be honest. Was a few little issues but no show stoppers and they seem to get resolved very quickly. I've tried so many of these types of dashboard software providers before and this is streaks ahead
Réponse de Plecto
Thank you for taking the time to review us - and for your kind words!
Have a great day :)
/Maiken
Plecto Sales Dashboard
Avantages
Great visualisation of sales performance completely live. Gamification helps to encourage team culture. Visibility of performance helps to drive success.
Inconvénients
Formulas aren't always very easy or self explanatory - needed a lot of help to set these up.
Réponse de Plecto
Hey Brandon
First of all, thank you for taking the time to review us - it means a lot.
We are aware that some people don't find our formulas self-explanatory, and we are working on a solution at the moment. If you still find them hard to understand, please contact our Customer Service - Im sure they will help you.
Otherwise we are glad to read, that Plecto helps with encourage the team culture.
Have a nice day
Kind regards
Christopher M
Marketing Automation Manager
Plecto
Great Program
Avantages
Easy to use, and the customer service is brilliant
Inconvénients
the formulas can be a little hard to write at first!
Réponse de Plecto
Hi Chris
Thanks for the awesome review. We are happy to know, that you appreciate our customer service.
Have a nice day
Kind regards
Christopher M
Marketing Automation Manager
Plecto
Great Analytic Software Paired with Pipedrive
Avantages
This is a terrific software if you want to create reports on any data you can think of, including phone calls, conversion rates, and so much more. The Plecto support team is beyond what I expected, and they have answered every question I have had to date. I would highly recommend Plecto for anyone looking to create a friendly competitive environment in their workplace, by allowing your employee's to set goals and smash their previous performance records!
Inconvénients
Some of the setting up of the KPI/data sources in which you want to track can be difficult to understand at first, but Plecto support will glady help you if you tell them what it is you want.
Réponse de Plecto
Hi Alec
We are glad to know, that you and Highbridge Construction are glad to use Plecto and also our new feature Report.
We are aware that our startup process can be a bit tricky, and we are looking into it at the moment. But we are glad that our support team have helped you.
Have a nice day.
Christopher M.
Marketing Automation Manager at Plecto
Best platform ever
Best Platform for sales organizations
Avantages
the service of the supporters on chat and call, they always take time to help me and actually listens to my problems.
i have now twice experienced to get a mail after business hours where they have solved my problem.. i am out of word!
Inconvénients
It took me some time to really understand how to set it all up
Réponse de Plecto
Hej Jesper
We are absolutely thrilled to read how happy you are to use the product. We place great emphasis on providing the best support in the industry, and it seems that it has paid off.
Thanks for reviewing us.
Review by the Data Analyst of a medium-sized European networking enterprise
Generally good except for the issues with integrated connectors.
Avantages
Simplicity, sources interface, support, the versatility of the visualization work area
Inconvénients
Absence of the integrated MySQL API, advertisement of the third-party commercial API to cover this data bridging.
Réponse de Plecto
Hi Oleksii
Thanks for the great review. We are glad to read your fine words and we will definitely look into your cons.
Have a nice day
Kind regards
Christopher
Marketing Automation Manager at Plecto
Dashboards!
Avantages
Visual representation of the data. Easily updated and clear to see progress. Customizability is great too.
Inconvénients
Integrating with Salesforce is tough, haven't figured it out yet.
Réponse de Plecto
Hi Jaap
We are pleased to read, that you think Plecto is a great tool. I really want to help you with integrating Plecto with Salesforce, so we perhaps can get 5 starts next time :P
You can either contact our support team at support@plecto.com. Or contact me at Christopher@plecto.com - then I will set you up with our support team.
Have a nice day.
Christopher M.
Marketing Automation Manager at Plecto.
Useful Centralised Dashboarding Tool
Avantages
Great tool to centralise different data sets & visualise your team / company KPIs & targets
Inconvénients
Set up can be difficult, and SQL reports have to be structured in a specific way but the support team have been very helpful
Réponse de Plecto
Hi Ben
We are happy to read, that you find Plecto usefull to centralise different data sets and visualise your teams KPIs & targets.
We are aware that our startup process can be a bit tricky, and we are looking into it at the moment. But we are glad that our support team have helped you.
Have a nice day.
Christopher M.
Marketing Automation Manager at Plecto
The support were on hand via video chat and text chat when we ran into difficulty and gave us free training sessions which was great.
It's far better for gamification in a sales office than some competitors