Avis clients sur SurveySparrow

Every step in creating a survey form is super simple and almost no learning curves needed before working with this software. Distributing and sharing they survey into email or medial social also can be done easily as they has a shortcut to share it to Facebook or Twitter for a survey that we need opinion from the public.

The drag and drop question box is quite buggy and not correctly snap into the alignment. It make the customization process with the survey form more harder than it should be, and i hope they can look into it as soon as possible. User will need to upgrade to premium plan to access to more complex feature.

It was easy to build surveys. Other than that, there was not much that I would recommend them for.

Pricing model was not transparent. Was not informed that if I do not use all my purchased surveys in a select timeframe, I would lose them. They then tried to charge me for an entirely new set of surveys without my knowledge of consent. Additionally, there is not "save and come back" option on their surveys. If you do not finish them in one sitting, you lose all already entered data.

1. Ease to use the tool
2. CSM and support received
3. Easy Integration
4. Cost Effective

1. AI and Machine Learning feature
2. Trend analysis

360 survey reports are a great time-saver. Very intuitive and detailed.

They force you to be on a renewal subscription and you cannot manually cancel it. You will need to reach out for support to clear out renewal invoices, after which your account is blocked until you make a new purchase...

ease of use, UI is smooth, integration with other tools

emailing mechanism and slow processing of data

It comes with best online HR features
It makes handling business surveys easy including easy building of forms
It ,makes engagements and feedback collection easy

SurveySparrow has been helpful with no challenges

I appreciated the personal and responsive customer service I received from the Survey Sparrow team and we were able to make adjustments and customizations as needed.

A few advanced features were not yet available.

Ease of use and setup. Ideal for both SME and Enterprises.

Some of hte old-fashioned features are not available anymore.

Easy to use. Easy to set up surveys. Easy to deploy.

Customer Support, particularly since they changed the structure of the plans. The customer support agents are unable to support legacy plans and its frustrating

Surveysparrow is best when compared to any other surveybuilders.The userinterface is easy to setup and use.The customers feels friendly when filling those forms.The best feature of surveysparrow is that it has a lot of inbuilt templates for creating surveys.These templates are very good looking.

Surveysparrow has got so many features which are not available in other survey builders bu the user must take premium plan to get access to those features in surveysparrow.

To upgrade to the next level can be costly.

Basically, SurveySparrow does its role for simple form, and when I intend to upgrade to include more features, I held back because of its pricing.

Is an easy tool to implement NPS in for our customers. The implementation was so fluent and easy.

Really nothing, we used just the NPS and was a success for us.

Whitelabelling capabilities
Flexibility for suitable commercial model, when we began the journey

SSO integration not always straightforward
Invoicing process and flags in tool could be optimized

Very easy to use. It was perfect for me to use this for my Bachelorthesis. The Support ist nice to. From me a 10 of 10! Everytime again!

Little bit to expensive, maybe discount for students

Surveysparrow is easy to use. Using this we can make surveys and collect data. It is user-friendly and having good analytics. Good interface and graphics.

It is complex for beginners. Some features are expensive, we can use that by taking premium. Too much of mails irritates users.

I have been used this platform for months and it was great. This app allows to trial the softwares for free. The survey tools are good.

Rough start for the beginners and sometimes software was buggy.

The predictions and the results of survey's are soo accurate and the tools that we use to make the survey are great.

For beginners the app is a bit difficult to use and need to decrease the pricing.

The user interface for building the survey are soo good, it helps very much in obtaining data for research. Their intuitive tools differ from other competitors

The survey building tool is good ,but it has some bugs and need developers assistance. Some features are paid.

Great things with SurveySparrow is, i can build a survey form easily with the build-in template that they have provided and select the survey theme that match with my objective. I also can select the question from the suggested question section.

I have tried to moving around some of the text field on the survey form, but it just not snapped on the grid that i want and it making a mess to the form layout and design. I have tried it multiple time, but it just not happening and i don't think there is any way to do it properly.

While looking for a TypeForm alternative I came across SurveySparrow. Since we ultimately were not able to use it, I can only comment on the builder tool.

Compared to TypeForm (which I worked in as a premium user for several months), SurveySparrow was faster for large survey with multiple logic leaps, the UI did not have the bugs I became accustomed to in TypeForm and SurveySparrow had good optionality for a technical survey (the number field accepts decimals, which TypeForm does not; matrix-type questions have a reasonable amount fo flexibility).

Overall: fast, flexible with good optionality on questions. Great, responsive customer service.

Unfortunately, we ended up not selecting it. We had difficulties copying groups of questions and entire logic branches (which we need to be able to do), so building a large, complex survey would have been too labor intensive. Maybe it is possible, but I could not find an easy way to do it and was working against a deadline.

I love that SurveySparrow looks spectacular and makes me look good, with the ability to use my branding. And its conversational style is wonderful.

I have been using SurveySparrow for years and have no complaints. I honestly can't think of anything I don't like.

surveymonkey was tough. The sparrow is simply wonderful. just that is enough. because it's very important.

There isn't a feature I don't like. I think it's easy and fast. I post a lot of survey. almost every week