Avis clients sur WebTitan

It's very effective
You have a great anti-spam at low cost
License by email is great
Filter rules is easy to use

Very hard to find my subscription (expiration)
Spam list is slow during daytime
Can't block recipient (If you delete a mailbox, but someone continue to send at this mailbox it count for 1 license)
UI only in english

We replaces an onsite Barracuda webfilter 410 with the WebTitan service and did not miss a beat.

What's not to like. No hardware to maintain, simple setup, more than adequate reporting, similar feature list to competitors.

It does work fairly well at keeping out spam, and the daily summary emails of what is in the quarantine makes it manageable.

The interface feels horribly dated and has not improved at all since we started using it a couple years ago. It reminds me of early cpanel iterations in terms of UI.

Also, the inability to manage what file extensions are blocked is a let down (be it add more, or let ones through that we need).

The best part of WebTitan is not having to worry that illegal sites are being looked up in our business.

Soooo many sites are blocked, even IF they belong to allowed categories. I wish we could "ADD" sites to the allowed list directly from the email alerts. There are too many steps to get to the Add sites page. Plus, there are several times when an allowed page is blocked again.

I love the ability to utilize the remote agent to allow computers to stay under our company's web-filter policy while working remotely.

The only thing that we dislike so far is the fact that it can sometimes take hours for the policy changes to take effect.

Implementation is easy, adding sites to the white/blacklist is simple. Creating policies is overall pretty smooth, have had to contact support a couple of times.

The DNS Proxy is another annoying black box VM to have to "maintain".

The ability to monitor DNS traffic both onsite and remote locations. The ease of installation and the ease of management.

Would like to see better reporting tools and bulk download of logs.

The thing I like most about WebTitan is that it is extremely easy to use and configure. I like its' clear interface. It let us block malicious content and spam easily. It is no doubt an amazing product helping us a lot in kicking out harmful bad stuff. It is helpful in integrating with other network simply. I love its responsive support. Furthermore, in order to filter websites WebTitan is the best solution.

There is not anything to dislike about WebTitan as it fulfills all the needs of our company. I never face any problem whenever I use this product. It is a flawless app with lots of benefits. It has made my work easier for me.

Able to block sites that users should not access.

No cons, the software works great and is user friendly

blocked site are easily detected which can be easily added to the approved sites, and the reporting feature showing all sites accessed from any particular PC

Not much , but an improvement I would love to have is , " a simple "click" , or "tag" to blocked sites so as to transfer them to approved sites instead of doing copy and paste . cause if it is only 1 site no problem , but if you have several sites to add , you need to switch from approved sites to reporting , back and forth

I really like that WebTitan is working for me both for my work computer and my personal computer. It help me filtering the internet activities and blocking any suspicious traffic that my computer connect on. The GUI is really easy for a non technical user to implementing it in their system.

WebTitan support team is really passive and lacks of medium that they offer for us to connecting with them. I can only contacting them by email, and no other medium are available like phone number or live chat are supported. They should improve their support option.

Cloud based management with proxies onsite. Easy to change rules and allow one time access to blocked sites for approved use. Logging is good.

Remote users, laptops and home users are not protected when off company network. Relying on the proxy servers as dns servers works great when onsite. Has a hard time with Remote Desktop Servers, identifying users... these may be misconfigurations but we have not found an easy way for their WADA to break out RDS users.

It seems to work as advertised with very little management of it.

Troubleshooting through history is very limited. Without setting up a syslog server to send logs to, it only has it's history page to look through. Within this page:
- I can only filter by day, but not using a specific time range in that day.
- I cannot search by destination using the FQDN, although it gives the field
- I cannot filter by Effective Policy
- I can filter by user, but due to the setup on the site, much of the user shows up as Anonymous
- There is an export feature, from which I can use Excel to do my searches, but it only exports the records visable on that one page. With the amount of endpoints I'm using, that is only about 6 mins worth of logs.

Fairly simple setup, easy to use and maintain, effective, and customer service has always been great.

Sometimes users end up with multiple profiles in WebTitan due to the way roaming laptops work. That's not necessarily WebTitan's fault but it's still annoying.

WebTitan is fairly easy to setup. It is available as a cloud based solution or on prem. You can get as simple or as complicated with your filtering as you like, it will handle most situations with ease.

There are still some issues with mis-classified sites being blocked when they should not be. The web interface could be updated a bit and organized a little better.

It is a set it and forget it SAAS. Deployed for our guest/visitor internet access. Simply works very well, bad and good sites are categorized quickly and access is secured. All for a very good price. Far less than Cisco. Support and Setup were very responsive.

NONE, it does exactly what we need it to do. It is not free. We have not deployed all features, so I cannot attest to those.

Easy to administer , setup group and tailor WEB access to our corporate WEB user , do have good reporting tools and some protect ion where our users base can go on the internet.

This software could benefit if it add option to restrict & control apps that can run on the internal network. This would offer better protection again malware that usually kick of an small application or script to download their malware payload

WebTitan, like all TitanHQ products, is immediately ready to use and requires minimal technological effort to ensure the safety of all of your employees. Remote, domestic, and traveling workers can all benefit from the OTG client's security features. It's difficult to say what to say. DNS security that covers all bases.

There is a bit of a delay when importing restricted sites. Likewise, I dislike the WADA agent, but I am ready to accept it in exchange for AD integration.

WebTitan is a good solution for filtering websites.
Configuration is easy, usage is easy.
This product has warning options when the user attempts to access unauthorized websites.
In summary, a useful solution in companies.

This product does not have as frequent updates as we would expect. I think it would be better if there were more frequent updates. I think it's a necessity in this kind of softwares.

I like the simple and easy to use interface. It allows for the users to self regulate their spam emails. The option to get an additional email with the list of blocked emails is great.

My only complaint about the software is there is no ability to label an email as spam within outlook. This option would allow to reduce the spam email even further.

Web Titan is used on our patron computers within the library. It is CIPA compliant, and once installed, it basically runs itself. It keeps people safe when using our computers and offers us the freedom to pick and choose what is blocked.

Paying our annual dues was confusing for the city clerk who mails payment by invoice instead of credit card.

It is very intuitive once it is all set up. The #1 pro is that it also blocks the wifi network. most types of software like this does not with out some complicated setup.

It has a few hiccups. Especially with the remote setup. The #1 thing I wish it did, and would be the only reason I would go to something else, is I wish it tracked Bandwith usage.

Configuration. It's easy to setup and it just works. We have a central internet port and all our traffic goes through this port. So our web titan looks at all the traffic passing through.

I would love to see domains blocked based on their age. If the domain is less than a year old block it.

Webfiltering and it works nicely with Linux. Web interface friendly and easy and friendly to use., nice reporting and real time activities.

It causes the application Linux operating system to freeze. I have to restart the OS but this happens on Vmware.

It works. Very stable. Very configurable in what we need it to do. Cost is extremely reasonable. User friendly.

Their doesn't seem to be a whole lot of updates or improvements since purchase. I would like them add new functionality and/or improve the usability/navigation.