eZee Centrix

4,7 (307)
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Un gestionnaire de canaux hôteliers en ligne

Note globale

4,7 /5
(307)
Rapport qualité-prix
4,6/5
Fonctionnalités
4,6/5
Simplicité d'utilisation
4,6/5
Support client
4,8/5

94%
des utilisateurs recommandent cette application
Classer par

306 avis

Deep
Deep
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Comprehensive and Intuitive Product

Publié le 07/11/2017

Every product in the development phase initially has a number of limitations, the same was the case...

Every product in the development phase initially has a number of limitations, the same was the case with eZee. But their endeavour to accept feedbacks and roll out periodic updates has made them one of the most sought after software in the budget hospitality market in India at least!

Avantages

eZee Centrix is a comprehensive and an extremely intuitive channel manager. While managing a chain of properties, the various automation features act as a boon. To top them all, they have an extremely dedicated and proactive team in the back end taking care of issues and development.

Réponse de eZee Technosys

Thanks a ton Deep for such an amazing feedback. Working with clients like you is always delighting. If you ever need any assistance please don't hesitate to contact us. Warm regards from team eZee!

Sonam
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

The finest

Publié le 05/07/2024

cons:- I can confidently say it's an exceptional product with no cons. Everything about this...

cons:- I can confidently say it's an exceptional product with no cons. Everything about this software is excellent. The user interface is seamless and user-friendly, making it easy to navigate even for beginners.

The range of features is comprehensive and well-designed, catering to all my needs without any glitches or issues. Performance is top-notch, with fast processing speeds and reliable uptime. The customer support is equally impressive, offering prompt, helpful, and friendly assistance whenever needed.

Avantages

Professional and friendly customer support Experience.

Inconvénients

I've been using eZee Centrix for 8 months now, and I am thoroughly impressed with its performance and features. The user interface is intuitive and easy to navigate, making it accessible even for those who aren't tech-savvy. The software is packed with powerful tools that have significantly improved my productivity and workflow.

The customer support from account manager [sensitive content hidden] patil is outstanding. He is very quick to respond, knowledgeable, and always willing to go the extra mile to ensure that any issues are resolved promptly. Regular updates and new features keep the software up-to-date and relevant to my needs.

Overall, eZee Centrix has exceeded my expectations in every way. I highly recommend it to anyone looking for a reliable and efficient software solution.

Pawan
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Not for a growing company

Publié le 26/11/2018

They promise a lot but you will never find delivery on promises. They advertise things on their...

They promise a lot but you will never find delivery on promises. They advertise things on their website which is not even ready. One example is Airbnb two way connection. Its not yet ready but they have been advertising is on the website for a few months now.

SMS gateway interaction is not yet ready, they have been advertising in website.

DO NOT get caught. It is a big decision for hoteliers to choose right CRS as it is painful to keep moving from one to another. Save your time and stay away from this one.

Avantages

They promise a lot but you will never find delivery on promises. They advertise things on their website which is not even ready. One example is Airbnb two way connection. Its not yet ready but they have been advertising is on the website for a few months now.

SMS gateway interaction is not yet ready, they have been advertising in website.

Inconvénients

Not flexible enough for growing companies. If you have a 4-5 room hotel, may be it work for you but all other claims are juts claims and have no connections with reality.

Réponse de eZee Technosys

Hello Pawan, we're so sorry for the inconvenience caused to you. We'd like to tell you that 2-way Airbnb integration has been made live around four months ago. While concerning with your other cons, we would like to assure you that we've already escalated your queries to the concerned team, and they're looking into it at the earliest. We request you to remain in touch with your account manager for any further updates.
We promise you to give our best efforts in solving your problems to make sure you don't face them again.
Regards,
Team eZee.

anand
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

bougan villa ooty

Publié le 18/10/2024

we have a good experience with eZee team a proper support.

we have a good experience with eZee team a proper support.

Avantages

Easy to handle the rates inventory across multiple OTA after connecting with eZee channel manager.

Inconvénients

as of now for us using ezee is very easy

Ajeesh
Note globale
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Streamlining Operations & Boosting Revenue

Publié le 19/06/2024

Avantages

Their user-friendly booking engine with #conversion boosting features and mobile optimization has increased direct bookings. The #channel manager ensures optimal distribution with real-time availability (#revenue) while the PMS simplifies #reservations, room management (#tape chart), and guest check-in/out (#checkin). YCS' reports provide valuable insights to optimize our hotel's performance. While customer support details and advanced reporting for larger properties are areas for exploration, YCS is a powerful solution for hotels seeking efficiency and increased revenue.

Inconvénients

While YCS offers a comprehensive suite of tools, integrating them seamlessly into existing systems might require some technical expertise. A smoother onboarding process or improved integration guides could be helpful.

Krizzia
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

System Experience

Publié le 23/09/2024

Overall, eZee Centrix offers solid features for hotel management, but occasional downtime and...

Overall, eZee Centrix offers solid features for hotel management, but occasional downtime and limited customization can hinder user experience.

Avantages

What I liked most about eZee Centrix was its user-friendly interface, seamless integration, and comprehensive reporting features, making hotel management effortless.

Inconvénients

Sometimes the website experiences downtime, which can disrupt access for hoteliers and hinder operations during critical moments when needed most.

Viraj
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

A Powerful Tool

Publié le 03/09/2024

Efficient but complex; powerful features, occasional sync issues, learning curve.

Efficient but complex; powerful features, occasional sync issues, learning curve.

Avantages

It simplifies the process of updating and managing room rates and availability across multiple online travel agencies (OTAs) and booking platforms, which can save a lot of time and reduce the risk of overbooking.

Inconvénients

While it's powerful, the system can be overwhelming for beginners due to the range of features and options. It might require a learning curve, especially for users not familiar with channel management software.

TUSHAR
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Your quick and professional handling of the customer's issue is commendable

Publié le 16/07/2024

Hotel staff often prefer intuitive and easy-to-use interfaces because they make navigating the...

Hotel staff often prefer intuitive and easy-to-use interfaces because they make navigating the software more efficient.

Avantages

very support staff and very help full staff
[sensitive content hidden]
It's always a pleasure to work with you because of your productivity and reliability.

Inconvénients

Overall, this program is well-crafted and I am extremely pleased with it.
The constant improvements of the software keeps it updated with current needs.

Manoj
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Very Good service

Publié le 25/07/2024

exceptional, with prompt, polite assistance, and a genuine commitment to resolving my issue. The...

exceptional, with prompt, polite assistance, and a genuine commitment to resolving my issue. The team's attentiveness and effective communication made for a seamless and highly satisfying experience.

Avantages

The software is user-friendly, making operational work effortless. The greatest advantage is that it can be used anywhere.

Inconvénients

It's easy to use software, operational work is so easy. The best benefit is that we can use it anywhere.

Naman
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Streamlining Operations with eZee Centrix and all Softwares

Publié le 25/07/2024

Avantages

"As a hotelier, managing everything can be overwhelming. But eZee Softwares has been a game-changer! I love the all-in-one functionality. From reservations and housekeeping to billing and reporting, it's all in one place. This saves us so much time and keeps things organized. Plus, the mobile app is fantastic for on-the-go access!

But what truly elevates the experience is my account manager - [sensitive content hidden]. They're incredibly responsive, always available to answer questions, and proactive about keeping me informed about updates and new features. It feels like they genuinely understand the challenges we face in the hospitality industry. They've helped us optimize our setup and maximize the benefits of the software. Overall, eZee Absolute PMS and my amazing account manager have made a huge difference in streamlining our operations."

Inconvénients

As of now no cons as ezee software working fine & [sensitive content hidden] ( Account Manager) giving excellent personalized support

amandeep
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Best Channel Manager and pms

Publié le 05/09/2024

overall its a great experience with ezee centrix.

overall its a great experience with ezee centrix.

Avantages

its very easy to use and support team is always ready to help.

Inconvénients

they need email for every update and do not update data on calls.

Aljon
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Ezee Centrix short review

Publié le 27/07/2024

Overall experience is good. Online Support is always active either internal or not.

Overall experience is good. Online Support is always active either internal or not.

Avantages

User friendly when it comes to the interface itself

Inconvénients

Some other features are technically unnecessary to our company but will still be used in the future maybe.

Mary
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

eZee Centrix Experience

Publié le 25/08/2024

Overall its a good experience using eZee Centrix especially when partnered with eZee Absoloute...

Overall its a good experience using eZee Centrix especially when partnered with eZee Absoloute system.

Avantages

Good connectivity within different channels as well as their support team.

Inconvénients

They can't connect with some B2B Channels, hoping they will have a connection with other B2Bs in the market.

Al-nahara
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Feedback for eZee Technosys

Publié le 12/03/2024

eZee is very eZee. Its very easy.......

eZee is very eZee. Its very easy.......

Avantages

I liked the integration from ezee to our previous Quickbooks premiere to the new Quickbooks enterprise. It is easy and no need to map the accounts again for the configuration.

Inconvénients

Currently no cons I am facing in the software.

Arun
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Good Support

Publié le 19/07/2024

Avantages

easy to access friendly. The software is very easy to access and user friendly.

Inconvénients

We have not come across such dislikes so far
Good support we have received, so no problem

Mahesh
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

user friendly and easy to use.

Publié le 21/02/2024

During my experience of using the ezee software, as of now everything seems good, I don't think any...

During my experience of using the ezee software, as of now everything seems good, I don't think any changes are needed. They constantly improving their services day by day. and it is very appriciated

Avantages

operation are easy, all reports are good.

Inconvénients

every OTA one solution. in one click i can update the rates and inventory.

Aicha
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

I highly recommend it !

Publié le 28/06/2024

Avantages

I really appreciate the user-friendly interface and the comprehensive features that eZee Centrix offers. EZee Centrix has streamlined our operations and improved our productivity.

Inconvénients

Honestly, I have nothing to mention, as I haven't encountered any issues so far.

JOSEPH
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Affordable Channel Manager

Publié le 14/06/2024

Avantages

The recurrent price is very affordable and the support team is very keen on providing very personalized support

Inconvénients

I havent established any cons but i think the old extranet is better

Iti
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 9.0 /10

Easy to use

Publié le 24/05/2024

Avantages

Users appreciate eZee Centrix for its user-friendly interface, seamless integration with OTAs and PMS, real-time updates, comprehensive reporting, 24/7 customer support, customizability, and cost-effectiveness. These features make it a valuable tool for efficient hotel management.

Inconvénients

eZee Centrix is appreciated for its user-friendly interface, seamless OTA and PMS integration

Revathi
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Very Good Software

Publié le 11/03/2024

Avantages

Easy to manage channel rates to other otas

Inconvénients

Easy to put sold out for all ota platforms.

Ishfaq
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Easy Acessible

Publié le 09/10/2024

Channel manager is very helpful in verfying the bookings of future presant and past it helps in...

Channel manager is very helpful in verfying the bookings of future presant and past it helps in detecting the easy alocation of rooms according to arrivals

Avantages

Mapping and assining and folio and reservation

Inconvénients

Everything is good and spacious and easy to perform

Biswajit
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

One of the best Channel Manager for Hotel Management.

Publié le 21/06/2024

Avantages

The rated and inventory which we update used to get update immediately.

Inconvénients

to be honest there is nothing lacking as hotellier.

Neetu
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Powerful Features and Personalized Support: My eZee Absolute PMS Experience

Publié le 29/07/2024

Avantages

eZee Absolute PMS packs a punch when it comes to features. What truly sets eZee Absolute PMS apart, however, is the personalized support. My dedicated account manager goes above and beyond to ensure our satisfaction. Their proactive communication keeps us informed and their understanding of our needs allows them to offer customized solutions. They're always happy to answer our questions and provide valuable insights. It's a refreshing experience to have such a supportive partner in managing our hotel.

Inconvénients

as of now there is no cons with software

Nikhil
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Easy to use

Publié le 05/04/2024

Avantages

The product comes with very simple UI and which is easy to understand.

Inconvénients

Configuration panel has very old UI, which is quite frustrating to use

Simbanad
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

eZee review

Publié le 20/09/2024

Experience has been very good with eZee. Support response is very fast

Experience has been very good with eZee. Support response is very fast

Avantages

Very easy to use and learn. Makes our job easier for updating the rates for all the OTAs

Inconvénients

Nothing, as the software is good. So far no issues