Avis clients sur eZee Centrix

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306 avis

- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Comprehensive and Intuitive Product
Publié le 07/11/2017
Every product in the development phase initially has a number of limitations, the same was the case...
Every product in the development phase initially has a number of limitations, the same was the case with eZee. But their endeavour to accept feedbacks and roll out periodic updates has made them one of the most sought after software in the budget hospitality market in India at least!
Avantages
eZee Centrix is a comprehensive and an extremely intuitive channel manager. While managing a chain of properties, the various automation features act as a boon. To top them all, they have an extremely dedicated and proactive team in the back end taking care of issues and development.
Réponse de eZee Technosys
Thanks a ton Deep for such an amazing feedback. Working with clients like you is always delighting. If you ever need any assistance please don't hesitate to contact us. Warm regards from team eZee!
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
The finest
Publié le 05/07/2024
cons:- I can confidently say it's an exceptional product with no cons. Everything about this...
cons:- I can confidently say it's an exceptional product with no cons. Everything about this software is excellent. The user interface is seamless and user-friendly, making it easy to navigate even for beginners.
The range of features is comprehensive and well-designed, catering to all my needs without any glitches or issues. Performance is top-notch, with fast processing speeds and reliable uptime. The customer support is equally impressive, offering prompt, helpful, and friendly assistance whenever needed.
Avantages
Professional and friendly customer support Experience.
Inconvénients
I've been using eZee Centrix for 8 months now, and I am thoroughly impressed with its performance and features. The user interface is intuitive and easy to navigate, making it accessible even for those who aren't tech-savvy. The software is packed with powerful tools that have significantly improved my productivity and workflow.
The customer support from account manager [sensitive content hidden] patil is outstanding. He is very quick to respond, knowledgeable, and always willing to go the extra mile to ensure that any issues are resolved promptly. Regular updates and new features keep the software up-to-date and relevant to my needs.
Overall, eZee Centrix has exceeded my expectations in every way. I highly recommend it to anyone looking for a reliable and efficient software solution.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Not for a growing company
Publié le 26/11/2018
They promise a lot but you will never find delivery on promises. They advertise things on their...
They promise a lot but you will never find delivery on promises. They advertise things on their website which is not even ready. One example is Airbnb two way connection. Its not yet ready but they have been advertising is on the website for a few months now.
SMS gateway interaction is not yet ready, they have been advertising in website.
DO NOT get caught. It is a big decision for hoteliers to choose right CRS as it is painful to keep moving from one to another. Save your time and stay away from this one.
Avantages
They promise a lot but you will never find delivery on promises. They advertise things on their website which is not even ready. One example is Airbnb two way connection. Its not yet ready but they have been advertising is on the website for a few months now.
SMS gateway interaction is not yet ready, they have been advertising in website.
Inconvénients
Not flexible enough for growing companies. If you have a 4-5 room hotel, may be it work for you but all other claims are juts claims and have no connections with reality.
Réponse de eZee Technosys
Hello Pawan, we're so sorry for the inconvenience caused to you. We'd like to tell you that 2-way Airbnb integration has been made live around four months ago. While concerning with your other cons, we would like to assure you that we've already escalated your queries to the concerned team, and they're looking into it at the earliest. We request you to remain in touch with your account manager for any further updates.
We promise you to give our best efforts in solving your problems to make sure you don't face them again.
Regards,
Team eZee.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
bougan villa ooty
Publié le 18/10/2024
we have a good experience with eZee team a proper support.
we have a good experience with eZee team a proper support.
Avantages
Easy to handle the rates inventory across multiple OTA after connecting with eZee channel manager.
Inconvénients
as of now for us using ezee is very easy
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Streamlining Operations & Boosting Revenue
Publié le 19/06/2024
Avantages
Their user-friendly booking engine with #conversion boosting features and mobile optimization has increased direct bookings. The #channel manager ensures optimal distribution with real-time availability (#revenue) while the PMS simplifies #reservations, room management (#tape chart), and guest check-in/out (#checkin). YCS' reports provide valuable insights to optimize our hotel's performance. While customer support details and advanced reporting for larger properties are areas for exploration, YCS is a powerful solution for hotels seeking efficiency and increased revenue.
Inconvénients
While YCS offers a comprehensive suite of tools, integrating them seamlessly into existing systems might require some technical expertise. A smoother onboarding process or improved integration guides could be helpful.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
System Experience
Publié le 23/09/2024
Overall, eZee Centrix offers solid features for hotel management, but occasional downtime and...
Overall, eZee Centrix offers solid features for hotel management, but occasional downtime and limited customization can hinder user experience.
Avantages
What I liked most about eZee Centrix was its user-friendly interface, seamless integration, and comprehensive reporting features, making hotel management effortless.
Inconvénients
Sometimes the website experiences downtime, which can disrupt access for hoteliers and hinder operations during critical moments when needed most.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
A Powerful Tool
Publié le 03/09/2024
Efficient but complex; powerful features, occasional sync issues, learning curve.
Efficient but complex; powerful features, occasional sync issues, learning curve.
Avantages
It simplifies the process of updating and managing room rates and availability across multiple online travel agencies (OTAs) and booking platforms, which can save a lot of time and reduce the risk of overbooking.
Inconvénients
While it's powerful, the system can be overwhelming for beginners due to the range of features and options. It might require a learning curve, especially for users not familiar with channel management software.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Your quick and professional handling of the customer's issue is commendable
Publié le 16/07/2024
Hotel staff often prefer intuitive and easy-to-use interfaces because they make navigating the...
Hotel staff often prefer intuitive and easy-to-use interfaces because they make navigating the software more efficient.
Avantages
very support staff and very help full staff
[sensitive content hidden]
It's always a pleasure to work with you because of your productivity and reliability.
Inconvénients
Overall, this program is well-crafted and I am extremely pleased with it.
The constant improvements of the software keeps it updated with current needs.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Very Good service
Publié le 25/07/2024
exceptional, with prompt, polite assistance, and a genuine commitment to resolving my issue. The...
exceptional, with prompt, polite assistance, and a genuine commitment to resolving my issue. The team's attentiveness and effective communication made for a seamless and highly satisfying experience.
Avantages
The software is user-friendly, making operational work effortless. The greatest advantage is that it can be used anywhere.
Inconvénients
It's easy to use software, operational work is so easy. The best benefit is that we can use it anywhere.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Streamlining Operations with eZee Centrix and all Softwares
Publié le 25/07/2024
Avantages
"As a hotelier, managing everything can be overwhelming. But eZee Softwares has been a game-changer! I love the all-in-one functionality. From reservations and housekeeping to billing and reporting, it's all in one place. This saves us so much time and keeps things organized. Plus, the mobile app is fantastic for on-the-go access!
But what truly elevates the experience is my account manager - [sensitive content hidden]. They're incredibly responsive, always available to answer questions, and proactive about keeping me informed about updates and new features. It feels like they genuinely understand the challenges we face in the hospitality industry. They've helped us optimize our setup and maximize the benefits of the software. Overall, eZee Absolute PMS and my amazing account manager have made a huge difference in streamlining our operations."
Inconvénients
As of now no cons as ezee software working fine & [sensitive content hidden] ( Account Manager) giving excellent personalized support
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Best Channel Manager and pms
Publié le 05/09/2024
overall its a great experience with ezee centrix.
overall its a great experience with ezee centrix.
Avantages
its very easy to use and support team is always ready to help.
Inconvénients
they need email for every update and do not update data on calls.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Ezee Centrix short review
Publié le 27/07/2024
Overall experience is good. Online Support is always active either internal or not.
Overall experience is good. Online Support is always active either internal or not.
Avantages
User friendly when it comes to the interface itself
Inconvénients
Some other features are technically unnecessary to our company but will still be used in the future maybe.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
eZee Centrix Experience
Publié le 25/08/2024
Overall its a good experience using eZee Centrix especially when partnered with eZee Absoloute...
Overall its a good experience using eZee Centrix especially when partnered with eZee Absoloute system.
Avantages
Good connectivity within different channels as well as their support team.
Inconvénients
They can't connect with some B2B Channels, hoping they will have a connection with other B2Bs in the market.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Feedback for eZee Technosys
Publié le 12/03/2024
eZee is very eZee. Its very easy.......
eZee is very eZee. Its very easy.......
Avantages
I liked the integration from ezee to our previous Quickbooks premiere to the new Quickbooks enterprise. It is easy and no need to map the accounts again for the configuration.
Inconvénients
Currently no cons I am facing in the software.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Good Support
Publié le 19/07/2024
Avantages
easy to access friendly. The software is very easy to access and user friendly.
Inconvénients
We have not come across such dislikes so far
Good support we have received, so no problem
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
user friendly and easy to use.
Publié le 21/02/2024
During my experience of using the ezee software, as of now everything seems good, I don't think any...
During my experience of using the ezee software, as of now everything seems good, I don't think any changes are needed. They constantly improving their services day by day. and it is very appriciated
Avantages
operation are easy, all reports are good.
Inconvénients
every OTA one solution. in one click i can update the rates and inventory.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
I highly recommend it !
Publié le 28/06/2024
Avantages
I really appreciate the user-friendly interface and the comprehensive features that eZee Centrix offers. EZee Centrix has streamlined our operations and improved our productivity.
Inconvénients
Honestly, I have nothing to mention, as I haven't encountered any issues so far.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Affordable Channel Manager
Publié le 14/06/2024
Avantages
The recurrent price is very affordable and the support team is very keen on providing very personalized support
Inconvénients
I havent established any cons but i think the old extranet is better
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 9.0 /10
Easy to use
Publié le 24/05/2024
Avantages
Users appreciate eZee Centrix for its user-friendly interface, seamless integration with OTAs and PMS, real-time updates, comprehensive reporting, 24/7 customer support, customizability, and cost-effectiveness. These features make it a valuable tool for efficient hotel management.
Inconvénients
eZee Centrix is appreciated for its user-friendly interface, seamless OTA and PMS integration
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Very Good Software
Publié le 11/03/2024
Avantages
Easy to manage channel rates to other otas
Inconvénients
Easy to put sold out for all ota platforms.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Easy Acessible
Publié le 09/10/2024
Channel manager is very helpful in verfying the bookings of future presant and past it helps in...
Channel manager is very helpful in verfying the bookings of future presant and past it helps in detecting the easy alocation of rooms according to arrivals
Avantages
Mapping and assining and folio and reservation
Inconvénients
Everything is good and spacious and easy to perform
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
One of the best Channel Manager for Hotel Management.
Publié le 21/06/2024
Avantages
The rated and inventory which we update used to get update immediately.
Inconvénients
to be honest there is nothing lacking as hotellier.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Powerful Features and Personalized Support: My eZee Absolute PMS Experience
Publié le 29/07/2024
Avantages
eZee Absolute PMS packs a punch when it comes to features. What truly sets eZee Absolute PMS apart, however, is the personalized support. My dedicated account manager goes above and beyond to ensure our satisfaction. Their proactive communication keeps us informed and their understanding of our needs allows them to offer customized solutions. They're always happy to answer our questions and provide valuable insights. It's a refreshing experience to have such a supportive partner in managing our hotel.
Inconvénients
as of now there is no cons with software
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Easy to use
Publié le 05/04/2024
Avantages
The product comes with very simple UI and which is easy to understand.
Inconvénients
Configuration panel has very old UI, which is quite frustrating to use
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant Essai gratuit
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
eZee review
Publié le 20/09/2024
Experience has been very good with eZee. Support response is very fast
Experience has been very good with eZee. Support response is very fast
Avantages
Very easy to use and learn. Makes our job easier for updating the rates for all the OTAs
Inconvénients
Nothing, as the software is good. So far no issues