Avis clients sur SalesRabbit

I've been very pleased with the ease of use and every time I need tech help it's resolved quickly and efficiently!

Managing hundreds of sales reps in the field in multiple cities and states who are selling various products has been challenging to meet all their needs and marry up the needs of our company and wishes of the shareholders. Our executive team reviewed various canvassing and field sales solutions to determine which one provided the best suite of features, was reliable, and inspired enthusiasm from sales reps to use the solution. As a direct to home sales company we need to have high reporting on how sales reps are using their time in the field and what they are doing with their time. Because Sales Rabbit allows us to see in real time the performance indicators that we care about, we can have productive performance conversations with individual reps or entire teams. The data from sales rabbit helps us lead our people and learn what high performing reps are doing so others can replicate. We streamlined our entire sales process into one application and everything our sales reps do is right within the app. Sales people like simple, mobile, processes that allow them to focus on the prospect and not the process. We track activities and prospects which cause us to close more deals and follow through on creating a relationship. Because our process is great, our sales reps tend to prospect and sell more so they earn more. This helps us retain our sales force and create great sales culture where we keep our best talent around which makes adding new team members and recruiting easier and more scalable.

It's pretty good but it crushes every once in a while and lose information. I have to sign in again and reput information.

SR has been crucial to my success. It keeps me organized and I no longer miss out on appointments like before. It's awesome for managing your own personal area and that of your teams. Well worth the investment.

I think overall it is more efficient compared to the other software we use

Poor customer service. Support is online, through email only. They have a number but you never get anyone. Their website chat is the same. If you need help quickly its not gonna happen. They also mentioned features that are "more then likely happen asap" and never do. Still not there. Not super impressed with the company or the software. There are other options that are MUCH better for the same price.

Overall the app work performs great!! There are a few features we are working on adding. For your basic tools, canvas, leaderboard the app is awesome easy to use and train on. If something is wrong they are very quick to fix it!

I haven't been using tech rabbit for long but i have enjoyed my experience with it alot. Its seems to work smoothly and seemlessly.

It's been well besides the times where my close outs don't show up. Other than that it's been real help full!

This is a good product but I would like to see training videos. Weekly emails from sales rabbit with training and features would be nice. Even for products I don't have and I could purchase if it's worth the money, value.

Plenty of day to day use.

Sales Rabbit, Tech Rabbit... I commend you on the attempt for this service! 10 outta 10.
Now for the truth:
Ease of user input = 5
Reliability = 4
Availability of user Support = 1
Input Accuracy Consistency = 4
Software Performance = 3
Input Options Feasibility = 4
Software Creativity = 5
Overall user satisfaction = 5

Of the 8 categories I ranked your product, your net average score = 3.875

Solely based upon the initial plan of this software you were spot-on. However, being forced to use this software by my employer, resulted in more frustration, confusion and disappointment to be totally honest with you.
My earnest attempts to obtain real-time 'How-To's' for use of this product where 100% devoid.
Presently the current edition of this product is neanderthal at best. On the bright side it allows you unimaginable room for improvement. Best of Luck...

6

I love the app it works very well and I have no issues with it at all it makes my job as a salesman way easier and i don't know what I would do without it.

THE WORST CUSTOMER SERVICE WHEN YOU INQUIRE ABOUT A REFUND. They will not assist you in any way! Joke of a software unless you are selling carpet cleaning or bibles door to door.

works fine, I just wish there was input fields for AT&T internet as well as a drop down to schedule a technician.

overall the experience was great. it's a powerful tool for sales reps, managers. It can also help create competition with the leaderboards, etc. if you are doing door-to-door sales, it's a must.

Pretty good

I do like sales rabbit overall. I think the ease of use is great. It would be nice if there were some different contact options when marking the doors, depending on what you are selling.

While this app provides a decent field tool to manage client base, and to enhance sales ability with extra information to strengthen what you say. The app it self seems to be riddled with problems of use. It force closes on me and maes you restart the program all to often. Could be better could be worst but when it works it at least provides useful information to the sales person.

Sales Rabbit is a new app to my sales team of canvassers. It is very easy to use and I love the different options that it allows us (prospect phone numbers so that we can call or text from their porch or in our office in the case of inclement weather) to reach prospects when the door goes unanswered. The only downside I've experienced is that if more than 1 person is logged in using the same profile it has a tendency to kick them out. I'm excited to see how our usage progresses from the winter to the summer.

Great service really easy to use ok only thing I would say that would make it better is if on a droid phone if you can make it so you can qualify people on it and updated houses sometimes there's nothing there but it still shows a blip

Glitchy software. Doesn't always update & than I don't get paid....

Patience serves as a protection against wrongs as clothes do against cold. For if you put on more clothes as the cold increases, it will have no power to hurt you. So in like manner you must grow in patience when you meet with great wrongs, and they will then be powerless to vex your mind.

I Just started using sales rabbit but it was extremely easy to learn to use! Lots of features that make things more simple.