We are extremely happy with the Software and the whole process of the Talent 360 platform provided by Headlight and the service we have had from our rep has been brilliant and based on building really strong client relationships.
The new and improved report graphics are very good with sleeker design and graphics which enhances the look and feel of the document.
A couple of things we have found a little frustrating, many of our employees wanted to use external reviewers who use Hotmail did not receive the invites which meant quite a lot of chasing with the reviewers and participants on our part.
Despite the graphics improvements we generally find the older format dashboard easier to use.
Thanks for the great feedback! Yes Hotmail can block e-mails suspecting them to be spam, but generally the e-mails get through to external reviewers anywhere in the world.
We have been using Headlight for a number of years now and find the software very easy to use. The reports are very in-depth and comprehensive, and the support is second to none in terms of speed of replies and queries being dealt with. We would highly recommend Headlight.
Support is excellent.
Reports are very comprehensive.
Software is user-friendly and responsive.
I can't think of anything.
Overall, the Headlight 360 system we use is very flexible and highly configurable. By focusing on the quality of the platform and the flexibility of the report, Headlight do the stuff that is needed to allow an L&D team to use the platform in the way we want. The levels of configuration do make the system a little complex and the current switch between the old interface and the new one is adding to that. However, the new interface is MUCH better.
We have been working with Head Light for many years and we would 100% recommend their Talent 360 solution, as we believe it is the best solution on the market and provides us with the option to provide as much or as little detail as we need for the specific project.
Our users love how simple the software is to use and we feel that the reporting ability delivers exactly what we need it to.